Reviews for Wild Campers
Dear Nordic Campers and Wild Campers,
I’m writing you because I rented a Nordic Campers camper van through the website Wild Campers, and the experience was not fulfilling.
My girlfriend and I rented a Dacia Dokker with a bed and a stove, and we expected, as your website proclaimed, that the car was equipped with a heating system, to warm up the nights. as we found out, this heating system was not at all installed, and we ended up spending most nights freezing.
Furthermore, as we came to pick up the car at the arranged hour, we were met with a car that first had to be prepared with curtains and a mattress, a door that could not be locked, and after driving away almost content, the car started smoking from the rear end and it would not accelerate as it should. Therefore, once more, we returned to the office in Keflavik, and were told to just drive off (from there, the car worked fine)...
Dacia Dokker drom Wild Campers was a great camper, we enjoyed it. Had a few problems with webasto heating sistem, but I am sure the guys fixed it immediately. The customer support was excellent. We felt really safe during travelling, knowing there is always someone to help, since the service is working for 24/7. The price were almost the best we could fine for what we were looking for. They also have a great and a fast sitem of transporting to/from the airport. Workers are really friendly and they will help you with everything.
Excellent price/value, good car & good condition. Fairly priced and good customer service!
Very nice experience, price was quite cheap for such good equipment : beds, pillows, blanket, camping table, chairs and stuff to cook ! Honnestly the best way to travel in iceland for me !
trip in Iceland was unforgettable. We enjoyd every moment even the rainy days!
Pick up from the airport was good and we foud the driver afterall. We we arrived to the office and it was quite busy. But the quoue went fast. We got our car and when we started to drive it we noticed that the light on sings in the meter panel didnt work at all. We couldnt see how much there were gasoline or the blinker indikator didnt work. After that we drove the car back to the office and the office worker gave us another car which was ok. When we went througn the papers it was quite messy. There was a little lack of information becouse our first car was a diesel car as the office worker said and the second one was regular 95 gasoline which the office worker didnt say to us. i had to confirm that from the emergeny number before i filled the tank.
But after all it was nice trip and the second car was good...
Free Cancellation & Amendments
All was well with the car, no issues on the road, proper guidance and very useful advice from rental team. Heating was working well and keeping us warm during chilly nights.
Very good and Quick service. Thank you so much.
Great! All went well with my trip around Iceland.
Pneus lisses en point négatif
Points positifs, prêt d'accessoires supplémentaires gratuits
Great price in comparison to other campers and 24/7 airport pick up and drop off was extremely convenient. All in all a good service.
It was a good car, running smoothly, with a few minor flaws. The tyres were already quite worn down. The camping kitchen equipment was partly broken: The stove was lacking the valve, some of the plates were broken. A yellow warning sign was on all the time, apparently without significance, as I was told by the Wild Campers staff.
The Dokker was really suitable for a week in the Westfjords. The Overnight-Heatingsystem was great, the fuel consumption was low and there was enough space, even for two people. To bad, the side slide door could not be opened from the inside. Most of the time, I had to climb to the front seats, to get out of the car in the morning.
Hi, we are very glad. Dacia Dokker very positively surprised us. Thanks it our journey was enough cheap and comfortable. Heating excellent helped us during some nights. Thank you for your professional support and services. Probably, we would like rent camper again from you next year. I hope it will be possible ;-))
Free Cancellation & Amendments
Great service from start to end (including pickup and drop from/to airport service charged). Very satisfied and recommend strongly for those looking for such adventure we really enjoyed with dacia customised van fit for purpose.
Thanks to have honoured the contract by allowing us to discover Iceland / WestFiord in 10days with the freedom of having a campervan. All necessary items were on board of the vehicle to please us among the wild and marvelleous environment. Very lucky with charming and dry weather all along the journey.
I am sure your service at actual reasonable price will make many more happy campers.
Few personal suggestion if considered as room of improvement:
a) the photocopy of the credit card both sides was frightening/scaring us at the pick-up desk even if we understood you experienced real troubles with bad customers in the past. It should be possible to keep only a print (engravement of the front part of the card only rather than risking the papercopy ends up in wrong hand)
b) staff was surprised we asked them to provide a statement/signature to confirm we returned the vehicle that day and all was ok...
We decided to choose Dacia Dokker because of great experience from last year. But this model wasn't so much comfy as the previous one. We missed some storage rails or kind of disposition of storage area, so we had to use some paper boxes from bonus store to fixed it. Also car air condition was unable to provide some hot or just warmer air during a ride. But overall everything worked perfectly and we enjoyed the ride around the Island.
Well organised, efficient. Staff knew what they were doing.
There were a couple of maintenance issues with the vehicle that I mentioned on return
The car was great, and returning it was fine.
However, the guy picking us up was half an hour late from what was supposed; it was dark and he didnt check properly enough what dents are on the car, we found additional one and were left worried about it. Then another day we were about to make ourselves food and found that the gas stove was missing a middle part, making it completely useless and we spent a day trying to contact them about it and to find where to get one.
There was some trouble while picking up the car (first lacked roof-ventilation cover), but beside that no problems.
The Dacia Dokker worked really well. Virtually no issues with it! There was a bit of confusion though, citycarrental thought that the van took diesel but I discovered that it takes gasoline and notifies them.
Thank's for your responssiveness!
Will come back soon.
Fantastic week away in Iceland using the Dacia Van! The heating was great and the van came with camping cookware, bedding and everything you need!
Excelent exprience. Driving a few days for Iceland within a Wild Campers's Camper Van was amazing. The van was spotless and very comfortable. we added sleeping bags and wifi service too. Every was clean and good. The company shutlled us from the airport to the place where the vans were (round trip) very punctual and kindly. A point to improve would be a better explanation of the insurance contracted since it is quite expensive.
Very good experience with my camper. The van have everything I needed and the heating system is a big thing for the cold nights in winter.
All was easy and the transfer to the airport together with the cheap price are enough reasons to take the deal.
We had a good experience. The service was really good at Northbound.
There were some minor downsides. We ran out of gas for the stove before the end of the trip, there was nog bedsgeet around the matrass and we had nog water suply can.
We experienced the Dokker as a nice car. There was a service light on the whole time but we had no trouble with it.
Also is was unpossible to reachthe camping impliences from the inside of the car and not a lot of stuff to put things or belongings in.
Overall we had a great time and loved the car.