Reviews for

MYCAR in Iceland

904 Reviews

9.38

Rental Cars from MYCAR

See available rental cars from MYCAR

About

MyCar Rental, conveniently located near the Keflavik airport in Reykjavik, is a trusted choice for travelers seeking a reliable and comfortable vehicle for their Icelandic adventure. Their commitment to customer satisfaction is evident in the positive reviews they've received on Northbound. Customers have praised the quality and condition of the vehicles, the smooth and efficient rental process, and the friendly and helpful staff.

One reviewer highlighted the spaciousness and comfort of their vehicle, which comfortably accommodated their family and luggage. Another customer appreciated the cleanliness and reliability of their rental, which contributed to a memorable driving experience in Iceland.

When you choose to rent a MyCar vehicle through Northbound, you're choosing a stress-free and enjoyable car rental experience. The high level of customer satisfaction and the positive reviews are a testament to MyCar's dedication to providing excellent service. Experience the beauty of Iceland with the peace of mind that comes from renting with a trusted and reliable car rental company.

Reviews

9.38

904 total reviews

Fantastic!

Staff		9.4
Value		9
Cleanliness		9.7
Pickup		9.3
Dropoff		9.5
Condition		9.6

873 reviews for MYCAR

Verified reviews from our customers that rented a car from MYCAR

Submitted 13. Apr 2024

Good

I am very satisfied with the use and condition of the vehicle and also with the process of returning it. However, there is one aspect I am extremely dissatisfied with when we arrived at the airport at 15:00 on April 4th, the attitude of the pick-up staff was almost negative, and she ignored our questions, which made me very unhappy. She did not explain why we had to wait for her to finish chatting with her colleague before taking us to the office. This also included displaying a grimace and a negative attitude. Additionally, she was answering calls with one hand and playing with her phone while driving, making me feel unsafe. All four of us felt her apathetic attitude without exception.

Yuxi rented a vehicle in April 2024

Submitted 14. Apr 2024

Very Good

Comment from one of my team who used the vehicle for fieldwork on Reykjanes Peninsual: I thought they were good. Nice that they took us straight to the airport and we we didn't have to wait for the next shuttle. Two slight annoyances with the car we had...the middle seatbelt in the back didn't work (the socket is behind the seats and we couldn't get at it) so we had to shuffle people a few times to work round that, and they left the spare wheel in the back rather than underneath. I forgot to report the seatbelt to them yesterday, it would be good to do that when you reply. The cars were both in good condition though, and we didn't have any major problems. I wouldn't see any problem using them again.

Nicholas rented a vehicle in April 2024

Submitted 09. Apr 2024

Excellent

Sarka rented a vehicle in April 2024

Submitted 05. Apr 2024

Outstanding!

The car was in good shape and condition, clean and ready for trip.

Tadas rented a vehicle in March 2024

Submitted 09. Apr 2024

Outstanding!

Great. Super smooth process. We appreciated your great customer service upon arrival.

Brooke rented a vehicle in March 2024

Submitted 02. Apr 2024

Good

Drop off location should be posted. Went to several addresses found for drop off. Checkin and staff were really friendly and went out of their way to help us

Richard rented a vehicle in March 2024

Submitted 29. Mar 2024

Outstanding!

The car and service was really good. Everyone at Northbound was very accommodating and helpful! Will surely recommend it to others !

Chirag rented a vehicle in March 2024

Submitted 27. Mar 2024

Great

Great service, everything smooth and well organised. Lovely car, clean and a surprise upgrade which was fantastic.

Trudi rented a vehicle in March 2024

Submitted 26. Mar 2024

Outstanding!

My rental car was great. More importantly, the people I worked with at Northbound were very responsive to my changing plans and needs. I changed the length of rental and drop-off location repeatedly. Northbound was timely in their responses, and gave me exactly what I wanted. Great service.

Carson rented a vehicle in March 2024

Submitted 19. Mar 2024

Outstanding!

It's great experience!! I'm Japanese and my English is not good. But The staff explained things very clearly and thoroughly. Thank you very much!!

Tetsuta rented a vehicle in March 2024

Submitted 28. Mar 2024

Outstanding!

Loved the car. Perfect for 3 of us for a 2 week photography trip

Megan rented a vehicle in March 2024

Submitted 10. Mar 2024

Outstanding!

Very positive - A transparent offer, new and guaranteed car model, vehicle pick-up and return adjusted to the flight plan, efficient customer service.

Tomasz rented a vehicle in March 2024

Submitted 04. Mar 2024

Very Good

Perfect car. Easy to drive. Excellent snow tyres.Clean and in excellent condition.

Anne rented a vehicle in February 2024

Submitted 28. Feb 2024

Outstanding!

The car was great, adaptive cruise control, Eletric Veichle mode, heating seats and a large display, rear camera We rent for 5 days and we did 1800km with no issue and In the city or going slow you don't need much fuel, around 18km/l.

Alessandro maria rented a vehicle in February 2024

Submitted 20. Feb 2024

Outstanding!

We loved our car. Thank you very much for everything. We saw unforgetable places on an incredible Island ❤️ We are still overhelmed with all our experiences.

Claudia rented a vehicle in February 2024

Submitted 11. Feb 2024

Fantastic!

It was a great experience! It was very easy and trustworthy. The booking process was straightforward and easy. I would definitely recommend!!!

Jaidyn rented a vehicle in February 2024

Submitted 11. Feb 2024

Outstanding!

The Land Cruiser was an absolute tank. It handled all the weather, white outs, ice, unplowed roads, and off roads we threw at it! Super comfortable and the diesel sipped on fuel. We went from one end of Iceland to the other and even out ran a volcano (yes we were evacuated from blue lagoon). We will use you guys for our next Iceland visit.

Alfred rented a vehicle in February 2024

Submitted 08. Feb 2024

Outstanding!

The service and the car were both perfect

Roel rented a vehicle in January 2024

Submitted 06. Feb 2024

Outstanding!

The car was great, and very helpful with the big storm we had during our rental - thank goodness for 4x4! George at your offices was particularly brilliant as there was an issue with the boot door upon pickup. It wasn't opening fully (just the window section was working) and he spotted this from the office upstairs and came straight down to help us. It just turned out to be frozen closed as George had cleared the ice on the car for us and was working again by that afternoon. He even helped by calling a cab for us when we dropped the car back off. One item I wanted to suggest was some winter gear i.e. a brush and maybe a scraper to clear the ice / snow on the vehicle during the hire period. We managed without it but it would so helpful for tourists if this kind of equipment was in the vehicle as standard. If it's stolen, you can always charge back the hirer for the costs but personally, we would really have appreciated having this type of equipment in the vehicle, especially during the winter with the weather being so unpredictable :-)

Kerryn rented a vehicle in January 2024

Submitted 01. Feb 2024

Outstanding!

The car was given to us in absolutely mint condition, along with a set of winter tyres and snow brush and ice scraper. Honestly for the four of us it was the best deal for winter driving in Iceland. Despite the icy roads, heavy snowfall and strong winds, the grip of the car was outstanding and we felt very safe while travelling. The platinum insurance provided us with peace of mind, as the weather was quite rough. The full-to-full fuel tank policy means we could just take a car and go exploring on the first day without an extra stop for fuel. It was a pleasure renting from Northbound and I would definitely seek a car from them again in the future.

Anton rented a vehicle in January 2024

Submitted 30. Jan 2024

Outstanding!

The customer service was excellent with MYCAR. They were very responsive to emails, the shuttle picked us up from the airport right on time, vehicle pick up and drop off were super easy, the people working there were knowledgeable and friendly, and and the return shuttle was just as smooth. I can't say enough good things about our experience with this company and we will 100% rent from them the next time we're in Iceland. Thank you for a great experience.

Kristen rented a vehicle in January 2024

Submitted 20. Jan 2024

Outstanding!

Great rental from this company. Clean car, with good condition snow tires. Can’t beat having a Toyota hybrid. Only negative is not being able to use American Express.

Connor e rented a vehicle in January 2024

Submitted 08. Jan 2024

Very Good

It was a brand new car, fully equipped andready for the snow and ice conditions. The service was also perfect!

Sven rented a vehicle in January 2024

Submitted 09. Jan 2024

Outstanding!

TRES CONTENT DE NOTRE LOCATION JE RECOMMANDE

Charles rented a vehicle in January 2024

Submitted 09. Jan 2024

Outstanding!

ok

Ivan rented a vehicle in January 2024

Why book through Northbound?

Best Price Guarantee

If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees

No Hidden Fees

We do not add any fees on top of your final price, what you see is what you get!

Free Cancellation

We will cancel your booking on request, no questions asked, provided there are more than 48 hours until the pickup date.

Customer Support

We deliver fast responses to your queries with a very high customer satisfaction rating

Dispute Support

Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.

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