Reviews for MyCar Rental in Iceland

My car rental experience with My Car was very good. It was very easy to rent and employees were very helpful even though I had to make changes to my reservation several times.
I got a 2021 Toyota Corolla Hybrid and it’s a great car to have In Iceland, very fuel efficient.

Great experience working with MyCar. No issues with the car and was picked up and dropped off to the airport right away.

Excelent

The car was in excellent shape, clean and fun to drive. The hybrid technology helped with fuel economy and the sport mode was great for passing. I only wished it came with a spare tire, especially with such remote locations.

Everything was great! We loved the 2021 Toyota RAV4 GX Hybrid Automatic from MyCar Rental. It took us all over Iceland and it was the best vehicle for our rugged travels! Thank you for your excellent service and for the high quality vehicle which made our trip so awesome!

Easy and pleasant. Rental company picked me up from the airport and provided some simple but very important information on driving in Iceland. Will rent from them next time I am traveling.

It was awesome! The young man was helpful, friendly, courteous. Great car no problems would gladly rent from them again. Thank
You

Very good

Everything went well, we get picked up at the airport and dropped at the my car office near by, we quickly get our car, nice and clean, we easily drop off the car in Reykjavik.

The car rental process and experience from Northbound/MyCar was the best I have had. The Northbound website is super clear and modifying bookings is quick and easy via the personal account. The whole process+website design makes you feel relieved, which is rare in this sector. When I had a question I think the same day I already got a reply with the solution. Picking up the car at MyCar was the same, so easy and relaxed. We were helped friendly and after a few minutes we had our car, which was also brand new. I would highly recommend both parties when looking for car rentals. Thanks a lot!

A totally positive experience, everything was great, easy to change the reservation, helpful staff, speed and comfort to take the vehicle both and without any problem in delivery. All great. Recommended 100%.

Was upgraded to a Toyota RAV Hybrid, and very nice it was too. I opted for the delivery to my rental option, and car arrived bang on time.

Car in very good condition. Very professional and kind customer service.

The Toyota RAV4 GX from MyCar Rental's was great.
Very clean and well maintained. Great driving experience, lots of comfort and plenty of space for luggage. We really liked the car.

The car was brandnew,
MyCar was helpful and reliable.
Shuttle from and to the airport absolutely in time and reliable.
All in all a very positive experience.

Excellent

Everything was perfekt

Everything was fine, the price was fair and we had a stunning journey!

The car was very low. For me it wasn't enough for F-roads. I expected a higher car. We had a breakdown during our trip. We crossed a river and the car stopped due to water damage. When I called the Mycar hotline, I learned that water damage was not covered even though we had selected a fully comprehensive insurance package. While we were picking up the car, we were not told that, although we asked several times whether everything was covered. The employee said only the underside of the car was not covered. And said nothing about water damage. This is not a good service. Mycar obviously tries to hide this and does not provide any information about such damage. After it has happened and the customer finds out something like that, it doesn't help. In the end we received an invoice for almost 11,000 euros. And threatened to pay us immediately before we leave the country. If we left the country without pay, MyCar would call the police and tell us not to. I have not had a good experience with Mycar and do not recommend it to anyone.

Very good condition. 10.000 km.

Great! Very responsive, very good car in execellent condition

It was uncomplicated to Pick Up the car.
The Toyota Land Cruiser is a big Car, very comfortable to drive Into the Highlands.
A great expierience for F-Roads.

It was an excellent choice as a car and as a rental company. Professional service at collection and drop off, including warning for severe weather forecast and heavy wind

Best car to drive if you are salmon fishing on Iceland

This car was perfect to discover Iceland.
MyCar rental is highly recommended! Good service and very friendly .

Well, beside of the fact, that you are asking about booking that was changed (both car and time...)
Given the current Covid - madness I had to change my booking 3 times and re-book my flight even 4 times.
However, I was very happy with the flexibility of MyCar services, even with the kind refund for shorter stay.
I intend to book again, if I manage to come again next year.

VERY GOOD

We were very satisfied with the service we experienced. The airport shuttle was on time. The handover of the car was quick and very kind.
Our car was in a pretty good shape (A little dirt in the doors... but hey that´s a Landcruiser :P)
We had absolutely no problems with the car during our 15 day trip through Iceland. The Landcruiser was spacious enough for 4 people (two of them over 1.90 m) and our luggage.
We would absolutely recommend !

I just returned from my 2020 Iceland trip and want to thank Northbound.is and MyCar car rental for a great rental car experience. When I had trouble with credit card processing MyCar still gave me the car while I figured out the payment details on the road. The car worked very well and I had no issues. Northbound.is was patient with me as I had to make car rental reservations many times before the trip. I plan to use them again in the future.

The rental was very good. The car was great and really safe to drive in Iceland. The service when we picked up the car and drop down it was very efficient.

Car was top - new and it was the larger model (7 seats instead of 5 seats) with no extra charge. Super Service by MyCar Rental, Airport Shuttle (to the Rental Office in Keflavík) at any time as agreed (and flexible as we arrived earlier than planend). Super qick handover of the car (too qick? - as they forgot to hand us over the WFI rooter - we got it than immediately by the Reykjavík office after our request call). Car return was also very fast. So far so good! We didn‘t had any troubles - so we cannot judge on Problem dealing.

Nice small and agile car. Ideal for my one day weekend trip out of town

Hi
Our experience with northbound and mycar was outstanding : due to Covid19 our flight has been rescheduled several times and Northbound did adjust our booking accordingly, with a great level of service to us.
Mycar is very good too and the car we got was brand new (244 km) - they were also good adviser about the road conditions !
Thanks to both of them we have had a great time in Iceland without fearing any matter

We got great service from MyCar.
The car we rented was fantastic. The Toyota Land Cruiser must be one of the best cars to travel Iceland
Highly recommended

Great car - and brand new!
When i com back home - i buy me 1 like this!

When we arrived at the airport in Iceland (around midnight), we were picked up at the appointed time and we were taken to the office to pick up our rental car. On the way we got some tips from the driver about driving in Iceland.
The car was brand new with few kilometers on the clock and in very good condition for a correct price. The car had a big trunk. There was enough space for 4 big cases and 4 back packs. And there was more than enough space for 4 adults in the car. The tiptronic did everything what he had to do in a smooth way both in the mountains and on F-roads.
On the way back we were transferred at the agreed time to our hotel at the airport.

Excellent rental experience. They sat down with us and gave us practical tips and recommended places for us to see during our rental. I like that they guarantee the car type when booking. The car was brand new and very comfortable, both for highway driving and F-roads. Highly recommened, would rent again.

We had a 4WD for 1 day, which was simply a perfect experience. The car was brand new (1 month old!!), the pick-up and drop-off was smooth and the staff was friendly. Unlike other car rental companies this company does not push you to get more insurance for your car, I really appreciate that you guys do not force me to get one! Moreover, two tiny things that did not bother me but might help you guys is 1. In the booking confirmation you guys stated the address of the other office and not of the airport office, therefore I first drove to the main office and after that to your airport office 2. It was not entrily clear to me that the car rental company was inside of the hotel, perhaps place a sign or something to indicate that you guys are there. Just some minor feedback. Thanks again for the great ride we loved the highlands for one day!

Everything went very good ! The car was new. We could schedule the shuttle from/for Airport at any time. MyCar Rental is easy to contact by email or phone if needed and we always had a quick answer. I can only recommand this company !

Before arrival in Island I was asked to look at a shuttlebus schedule and tell wich departure i would like to be on. I told that i would like to be en the 16.20 departure.

When I arrived at the meeting point there was no sign of the driver. When I call the driver I was told that he would be i the airport shortly, but he had to take another family to the car rental facility before us and we had to wait for another 20 minutes.

This is really bad service and I don't understand why they have a timetable if they do not use it. It is a waste of my time to ask me to look at at timetable, if it is not in use. We had to hurry trough the airport to be at the meetingpoint on time and then being told to wait for 20 minutes.

I liked the Toyota Land Cruiser a lot. MyCar was always very help full - also when we had an accident and had a flat tyre. They were always with help on the phone. Nice service before arrival when ordering an upgrade for the car.

Very good

Everything was very smooth, from transfer to handling the payments, communication.
Best prices and brandnew cars.

PERFECT!
We had to adjust and it was done easily.
The model of the car was upper than expected
The extra driver has been offertes
Some advices shared concerning our trip and tips concerning location around golden circle.
I often used carrental company and the service level is excellent!

The staff was very friendly and helpful, we got picked up at the airport on time and we even got dropped off after we returned the car. The car was brand new and spacious. Thank you for the smooth (co-)operation!

My experience with My Car Rental and the Toyota RAV4 GX was excellent. They picked us up at the airport and drived us to the car. The contract was correct as expected) and we were not forced to take extra insurances (what often happens in the US). The car was also the car that we had choosen on the internet.
The car was new (5000 km) and luxurious. We had no troubles during our tour.
The drop off was also easy, just give the keys at the hotel check in and that's it. We received a reduction of 10% on the rates of the B&B hotel in Keflavik. (The last hotel before returning in the early morning).
We were happy to have choosen MyCar Rental.

We had a brand new car with. Everything was perfect. The pic up was very fast - we got the key and could drive away. The Toyota was great - strong and comfortable, no problem at all in the highlands. Very good tieres It was fun to drive. The return was also very quick. We could hand over the key and could take the shuttle to the airport.

Positive : My land cruiser is new and very confortable, is a good choice.
Transfers airport are ok
Price is ok
Negative :
We wait more than 1h for prepare the car.
I send SMS because 1 tyre is broken on the way, never answer.