MYCAR
MYCAR
Reviews summary
Generated by AI based on 12 months of reviews
Most MYCAR renters over the past year were very happy, often mentioning smooth rentals, fair prices and cars that felt new and reliable. A few guests reported issues that slightly affected their trip.
- • Travelers loved the friendly, helpful staff, quick shuttle and pick‑up/drop‑off, and modern cars that handled Icelandic roads and highlands well while often being fuel‑efficient.
- • Some guests mentioned occasional car swaps to a different model, minor vehicle issues (like tires, cleanliness or damage) and a few cases of slow or unhelpful communication or support.
Review Ratings:
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Fleet
MYCAR have 4 vehicle categories in their fleet
Umsagnir
"Samochód bardzo dobry, sprawny technicznie, wygodny."
"Excellent car for epic road trip on unforgettable lands of South Iceland and Landmannalaugur. Only thing confusing was the branding confusion between MyCar and Enterprise - this caused some extra research before boarding shuttle bus at KEF."
"Excellent car for epic road trip on unforgettable lands of South Iceland and Landmannalaugur. Only thing confusing was the branding confusion between MyCar and Enterprise - this caused some extra research before boarding shuttle bus at KEF."
"Great car, good communication and customer service."
"The car was fine for what we needed. I liked driving it."
"Second time I used this service and it was great."
"The wheels were too small: R14 inches and one of them blew out."
"Amazing, very good car but it was not from 2025; it was de older version of landcruiser.Anyway the trip was pleasant!"
"Amazing, very good car but it was not from 2025; it was de older version of landcruiser.Anyway the trip was pleasant!"
"Absolute must-avoid. I booked with Mycar via the Northbound website 6 months before my visit and was deceptively convinced I had reserved a fully loaded, late-model Toyota Cross. However, when I made it to the Enterprise counter (since why actually supply the vehicles) through the Orlando-at-Christmas crush I was handed keys to a Dacia Duster, which is not in any universe comparable to a Toyota and in any case, not the same price point I had already paid. After I complained, they somehow found a Toyota RAV4 …. Which seemed ok but when I drove out onto the highway I quickly realized that the car was dangerously out of alignment and pulling hard to the right. Later, the company would confirm my assessment, but only after I had gone absolutely ballistic with a local customer service rep and was offered a weak apology and, surprise, surprise, a late-model replacement RAV4. Yes, this vehicle was acceptable (even if not what I reserved) but the whole experience was so frustrating and disappointing I am only sorry that I cannot rate the company lower that 1 on this customer satisfaction survey. Stay away!!!!!"
"Absolute must-avoid. I booked with Mycar via the Northbound website 6 months before my visit and was deceptively convinced I had reserved a fully loaded, late-model Toyota Cross. However, when I made it to the Enterprise counter (since why actually supply the vehicles) through the Orlando-at-Christmas crush I was handed keys to a Dacia Duster, which is not in any universe comparable to a Toyota and in any case, not the same price point I had already paid. After I complained, they somehow found a Toyota RAV4 …. Which seemed ok but when I drove out onto the highway I quickly realized that the car was dangerously out of alignment and pulling hard to the right. Later, the company would confirm my assessment, but only after I had gone absolutely ballistic with a local customer service rep and was offered a weak apology and, surprise, surprise, a late-model replacement RAV4. Yes, this vehicle was acceptable (even if not what I reserved) but the whole experience was so frustrating and disappointing I am only sorry that I cannot rate the company lower that 1 on this customer satisfaction survey. Stay away!!!!!"
"Paid a premium at KEF Airport for a guaranteed 2025 Toyota Land Cruiser. The female counter agent gave me an old model instead, hoping I wouldn’t notice.When I went back inside, a young male agent condescendingly asked me, "How do you even know it's not a 2025?"—openly mocking me and trying to gaslight me into accepting a downgrade.I stood my ground and demanded a manager. A gentleman stepped in and immediately gave me the correct 2025 car. They had it all along but tried to cheat me first, and nobody even apologized.Check your cars carefully before leaving the lot! Staff here will try to downgrade you and insult your intelligence if you call them out."
"Paid a premium at KEF Airport for a guaranteed 2025 Toyota Land Cruiser. The female counter agent gave me an old model instead, hoping I wouldn’t notice.When I went back inside, a young male agent condescendingly asked me, "How do you even know it's not a 2025?"—openly mocking me and trying to gaslight me into accepting a downgrade.I stood my ground and demanded a manager. A gentleman stepped in and immediately gave me the correct 2025 car. They had it all along but tried to cheat me first, and nobody even apologized.Check your cars carefully before leaving the lot! Staff here will try to downgrade you and insult your intelligence if you call them out."
"We ordered 4*4 car but we got awd, which lead us to change our plan."
"Great Car to Discover Iceland and it’s nature with the amazing F Roads We were 4 People it was a good choice for us very confortable and lot of space We highly recommend"
"Great Car to Discover Iceland and it’s nature with the amazing F Roads We were 4 People it was a good choice for us very confortable and lot of space We highly recommend"
"We really liked the car. The service at the car rental office when we aerobe Iceland was not very good."
"We really liked the car. The service at the car rental office when we aerobe Iceland was not very good."