Reviews for all companies
我是從Northbound找到Star Car Rental
從Star Car Rental租到的車輛也很好，沒有出現任何問題
Car was good, no problems with rental or return. pickup from the airport and return was good. Just the guide to pick us up from the airport was not really a friendly person.
Overall it was a good experience, I think the only thing needs improvement is the high deposit required. I understand why such a high amount is needed, but it wouldve been better if it was communicated earlier on so preparations could be made back home instead of finding it out at the counter. Other than that, Staff was great and car was in an okay condition. No problems with Pickup's and dropoff's as well. Still Recommended
Lava car rentals didn't have any of our details when we arrived at the airport, it was just by chance that someone else was being picked up by them, the reason being is that we booked the day before and so wasn't as yet on the system?! Not good enough, however the driver sorted us out with a vehicle which was good, however the Dacia Duster was a bit of a brute!! ok I guess if you want a 4x4 on the cheap!!!
Renting from northbound was very easy and streamlined, everything from the pick of up from the airport, car rental/return and drop off back at airport was smooth and hassle free.
We hired one of the order landcruisers but it was excellent, didn’t miss a beat the whole trip and got us everywhere we wanted to go while in Iceland.
I highly recommend the Nordic car rental team( who were fantastic) and their cars.
It was fantastic the Duster was just what we needed
Free Cancellation & Amendments
Easy and fast, amazing service. The team there was very informative and helpful. We had an amazing time and no trouble. We only explored the southern part but when we go to the northern side, then I would definately use their service again.
The airport service was on time and professional. The car was well maintained and as mentioned in the description.
The camper is perfect. We really love our camper.
Very trusted company and recomended to others. Very fast respond.
The Lava team were very helpfull and the car is good. I think a few more signs on th eroad to help find the location at night would be great. Iceland was a lovely location the people were all very friendly and helpful. the resturannts were good no complaints about the short vacation.
Our flight was delayed almost 2 hours due to high winds so we had to make a call to the office. The information desk did not have any details of your rental car company which was a bit disconcerting at first. However, your number was accessed through the care hire agreement and once contacted were met within 10 minutes. The transfer was very comfortable and quick. Our rental agreement was processed within 15 minutes and we were on our way. The car we were given was larger than the one we hired a 7 seater - very comfortable for 5 of us with plenary of luggage space! Our return was equally straightforward and at the airport within 30 minutes from start to finish. Thank you for a 'magical experience!'
A slight misunderstanding on the pick up as the voucher stated that someone would be waiting at the airport with my name on it. Aside from that everything is perfect. The car is in good condition and the staff are very helpful.
Friendly and uncomplicated
The Dacia Duster was the ideal small 4x4 for the conditions and roads we travelled on whilst in Iceland.
Fantastic Costumer Service! The camper van was amazing. It had everything you needed for along road trip around Iceland! Warm and Comfortable! Highly Recommended! :)
Free Cancellation & Amendments
Right from the pickup at the airport everything was smooth and easy. On our 3rd day the car Was making a funny noise and we were hours away from the car rental. We called and within 10minutes a mechanic showed up to look at it. I was very impressed! The car had problems so they sent out a replacement. It was there in just over and hour! That’s incredible service and would definitely use them again and again!
The Mitsubishi Outlander was good and it didn't give us any trouble at all during our entire trip which we drove around for 4068km. The only issue we had was the 4x4 tyres didn't have enough air pressure and we had to drive back to the shop to have them inflated properly.
The service was generally good and prompt. The only concerning aspect was that there isn't any no-liability insurance. I would patronize Northbound again if I were to come back for another visit visit.
This is Bill Bowser, the driver, Julie’s husband. Our family car in Australia is a Suzuki Grand Vitara. I am impressed by your Suzuki with its low centre of gravity. Ground clearance was satisfactory in the snow but more would be nice. It’s economy also impressed me - 6.4litres per 100km. Left hand drive was challenging at times. Insurance was expensive but I understand why.
A great vehicle for driving to the North.
Fantastic ! The staff were very punctual,polite and helpful. We did have a problem with the car ( engine management light came on and loss of power ) but this was sorted very quickly and we soon had a replacement car.I will definitely use this company again.
cars are new and well maintain. but customer service needs to improve.
The Dacia Duster was the perfect car for our Iceland adventure. It was easy to drive & handled the roads well.
Service was Excellent. I did have to make a call to the Office because of tire pressure & another light that came on in the vehicle & was reassured about the vehicle and the weather plays on the tire pressure.
I left my souvenirs in the back seat while unloading my luggage & my 72 year old mother at the airport & I have been trying to get in touch with someone about getting those shipped to me (I will pay for shipping & the person's time).
All went very well
Old car but did the job well
Arriving on New Years eve as we did and a couple of flights in late they had all on to cope with the amount of people to look after all at once. this resulted in the drivers only being taken a short ride to the offsite office which was equally as busy. ( my kids who are grown up waited at the airport)Some people were complaining but it didnt take too long to get us on our way. The car I rented was 8 years old and had plenty of bumps and scrapes which as it was dark were not all noticeable until daylight. It did worry me a bit as to the reason they were fussy about additional scrapes and the cost to have these repaired as clearly none had been repaired in the past begging the question if someone had paid up for repairs where did this money go? There are lots of insurances they want you to take out which is a bit of a scare tactic ( all rental co.s do this) ..I didn't take any as had my own separate annual policy but it still made me doubt whether I should or not...
It was a great experience with Nordic Car Rental. The staff there helped out with a few questions that we had regarding the vehicle. The vehicle was very spacious and comfortable.
Best price, good Car, perfect atention.
Perfect, clean and fine !
Spacious, good to drive, had a cool name