Reviews for

Car Rentals in Iceland

Perfect for needs — two women with a big suitcase each. Ability to use car play was invsluable

Excellent experience in every way! Very responsive and friendly staff, fast shuttle pick up and drop off, and clean, high quality car.

Hi, Thanks for reaching out to us. Upon reaching the car rental area, there was no sign of Konvin and nobody had hear of them. After a few phone calls with no response we finally got through.The young girl had come to pick up 2 other people and was surprised that we were there. This first part of our experience has to be improved. the car was good. At this time we booked a return trip to the airport for 4 or 4;30 a.m. sat ,pickup, as our plane was to leave at 7;30 At the hotel there was no one we waited and finally had the hotel get us a taxi at our expense. We left the keys on their desk and went to the airport. THis cost of 45 eros should be credited to our visa . The middle was good but the ends of this car rental must be fixed. Malcolm Duncan

We Loved this camper. We’re on the older side (just turned 40), my husband is over 2 meters (6’ 2”+), and I have back issues, but we were comfortable and cozy and still feel great after spending several nights in this campervan! It was also so convenient - we saw all of the major points on the Snæfellsnes Peninsula in *One Day* because we were able to cook food on the way and pick a campsite on the fly. 10/10 - will rent again. Because after a day in the van we started making plans for another, much longer trip.

Was a lovely car

The car was in relation to expectations. We were surprised by how much luggage there was room for, the driving characteristics and the seating comfort. We were a little disappointed that we were initially allocated a car where there was a machine fault, this should have been detected and was the cause of some delays. All in all 4 stars in relation to the price.

Working with Northbound and MyCar was great... good communication, good service, easy overall process! (I do wish that the MyCar pickup and drop off locations had better signage.) We would rent through Northbound again. We actually were upgraded to a Toyota Yaris. It was perfect for a quick overnight trip to visit Southern Iceland before catching our flight home. It had just enough space for a large suitcase in the back and two carry-ons + a briefcase and a camera backpack on the backseats. There's not a lot of legroom for a taller driver (anyone over 5'10"), so something to consider with this car.

Helt ok. Drog lite bensin! Bilen drog vid några tillfällen svagt åt höger, ev nåt med Drivknuten eller däck… Händig bil för oss två, bra bagageutrymme. Väldigt hjälpsam tjej från Ukraina, när vi lämnade tillbaka bilen.

We had a great time and all the employees we interacted with were very helpful

The staff at collection point Mycar were great and explained the hire and provided us with fuel fobs and discount vouchers. I joined Orkan to get discounted fuel. The wifi service was great and absolutely essential and made our trip easier. The only issue we had was using the fuel stations. None of the fuel stations outside of Reykjavik gave the discounts. We tried N1 and Orkan. Only when we got back to Reykjavik and I was connected to my phone service in Australia, did we receive a discount from Orkan. N1 actually took a payment before we selected a bowser but the staff at N1 were just rude about it. So we filled up and selected our bowser and paid again. So we were confused how we could be charged without any supply or purchase...we will have to reject the transaction through our bank. The car went well; we didnt risk any bad roads or water crossings which many silly people did in ordinary cars and ended up losing registration plates etc. I would recommend Northbound for the perfect f-rated road vehicles for travel around Iceland. Thank you for the experience of visiting Iceland.

Everything went smoothly. They had an individual pick us up from the airport and take us to the rental location. We had no problems and would rent through Star rental again.

We enjoyed driving this car. It was very comfortable and for the two of us (my son and I), it was a pleasure driving it through the beautiful Icelandic scenery. It also did very well on the F (mountain) roads. The petrol tank is not very large, so be prepared to refuel on a regular basis.

The car rental overall was a great value and experience. My only concern was the shuttle service. The shuttle was a small van and required several trips before the driver was able to fit us in, so they could use more drivers or a larger van. Also, for an American accustomed to a more central and universal airport rental experience (one shuttle to a car rental area or a single on site car rental area), the pick up point was somewhat confusing. The Iceland airport has a Rental Car Shuttle which Lava does not use. While I applaud Lava for trying to make this a painless experience at the airport (email and video instructions), they could make note that there are three potential airport exits to catch the van, which are not clearly marked at the airport. It would be useful to also note not to follow the "Rental Car Shuttle" area or signage in the airport, as Lava does not use this service. I would suggest updating instructions to note that the pickup point is outside the doors directly in front of the Iceland Air Checkin area.

We had a great trip with our smalle camper. The bed in the car is fine for people from our lenght. Note that tall people ( over 1m75) will may have more problems to sleep comfortable. But for us it was fine. Also everything is provided to cook. Incl 1 gas. Maybe a cuttingknife would have been handy to cut vegetables of fruit. And a can opener. The sleepingbags are necessary to book and they are really good and warm. Also the matrass is very good. The car drives smoothly. Our plane had a lot of delay and i was not sure if someone would still be at the airport. Nobody was there when we arrived and they office number we found on the internet was closed. But then i send and email and got a quick response. They we're on their way so no worries of it should happen. Friendly and helpfull people. There is a supermarket next nu so you can get food before you leave to see magnificent Iceland. I would book again.

Northbound made it easy for me to rent a car for my short stay in Iceland. There was an issue with my original rental, however Northbound contacted me promptly and made the adjustment very easy. Highly recommend renting through them!! Great customer service and support! My rental was through MyCar and they were amazing! Great staff, prompt service, and super easy to catch the shuttle to and from the airport.

Everything was exemplary. Pick up, drop-off, the quality of the car, etc. However, my only complaint was that I was not able to fill the car up with gas. As a U.S. citizen, my credit cards do not have pins. That is generally not required in the United States. I had no trouble using my credit cards elsewhere in Iceland (restaurants, stores, hotels, etc.) however, the automated (and attendant-less) petrol stations required a pin. Consequently, I had to return the car not full. Your attendant at your office at KEF was very nice, but there was nothing he could do except fill the car for us and charge the rather hefty service charge for that.

Nice hosts, Car worked all perfect.

It was a big disappointment that a big message on the check-in counter showed that it was forbidden for all vehicles to drive in the F35.

Easy to pick up the car and easy to talk to. After getting the car and leaving the rental place, we found out our tank was only half full. We let the rep know and he marked it as half. Would definitely book again. We had booked the platinum insurance so we didn’t have any issues.

It was great. Fit our needs exactly. And the staff at GO where flexible on the return time which really helped us out. And Iceland was unforgettable. Thanks so much.