Reviews for the Best Car Rentals in Iceland

This was a great car rental experience. No wait or line during pick up or drop off! The car was great and the portable wifi was amazing to have.

The car was great and performed as expected.

The service and Suzuki were very good. We encountered heavy snow the last few days, but everything turned out fine.

That was disgusting experience!
I was really dissapointed

The Car was 2014, but that does not mean that this car should be like just after a shooting in criminal area:
a lot of damages: front, number, cup of gas tank, left side was like after a shooting
dirty salon, driving this car was extremely uncomfortable, probably there is a problems with wheels, car always moved a little bit left or right even without a wind...
dirty main window and that is never cleaned.
the box under my right hand was opening every time when the car go a little bit up, or when I slooooowly press a break

that about a car..

about a service.

I waited 40 mins while just one receptionist starts to work with me
Me and my wife have a special credit card with big limit to make a deposits on her name.
This receptionist told me, that I can't use this card to left a deposit, and this is the law! But I had a conversation with a layer in Iceland, and there is no this law!
receptionist overcharged me 48 eur for change a booking and make my wife a main driver, and add me like an additional

That is very very bad service! me and my wife have the same surname, WE BOTH WERE THERE WHEN I PICKED UP this car, and the company charged me 48 eur.

I demand to refund this amount! because this is an extortion

Had I known I was renting a car with that many miles, I would have researched further. Fuel gauge did not work which forced us to feeling up too many times, not knowing how full the tank was. Drove in a snowstorm without winter tires and the car not going into 4WD, the main reason for selecting it. The main warning light was on from start to finish, something that should not be. The car did fine, but I would have gladly paid more for a newer, better functioning car.

Value for the price was good as well as the service.

It was great! Easy to find and easy to rent. There is no line, no complicated paperwork, the customer service is very good. I'd highly recommend it.

Unfortunately bad experience
- poor logistics at airport pick-up
- unprepared car (we waited from 01:00 to 02:30 at night for it to be cleaned and released)
- the issuer convinced us that Platinum insurance was beneficial, otherwise he would charge us for all the scratches on return, we ended up with a car that would be difficult to find out which scratch was already on it and which was "new"
- Normally we probably wouldn't have taken the car (driver's door blown off by a strong wind, windshield cracked by a rock), but what to do when you're falling asleep, you have big plans for a trip in the morning and there's no other car available at the moment...
- the car was fine motor-wise and worked well for the entire rental period (a week)

They forced us to upgrade our insurance booking because, apparently, the basic insurance and no-insurance were exactly the same. That increased our booking in around 300 euros.

It wasn't the car listed above, it was a Ford Fiesta. I was told it had blue tooth, it didn't or it just didn't work. No mention of blue tooth in the Ford Fiesta audio menu. The car wasn't maintained properly. The back license plate holder had been damaged from a previous user backing into something and never fixed. So after a couple of days of gravel roads and high winds the license plate holder disintegrated and the license plate fell off. Lava were going to charge me for this! But didn't because the GPS device they gave me didn't work very well either. I won't give Lava the lowest rating as the car did get me around but I will never use Lava ever again.

Easy communication and reasonable pricing.

Car rental staff are amazing ! They allowed me to swap cars as the other driver didn’t get on with the one we were allocated at the start.
Cars are not the most pristine I have ever seen , but the car we had for six days drove perfectly . Be prepared for a long wait when you collect your car . Staff are working as hard as they can be and seem to never sleep.

Pick up and return was fine, the car from 2019 had about 70.000 km, which was absolutely okay.
The interior was not too clever designed, with some hooks or nets there would have been much more usable space in the back.
A bigger issue - the diesel heating system was smelly on the outside and really loud (a knocking) on out- and inside. As it was could we also turned the heater at night on, and even our campground neighbours complained about that noise.
But all the rest was fine & we absolutely hat no problems with our cars in 10 days.

Very happy with the service. I left some jewelry in the car and one of the guys from lava drove to the airport to drop it with me before my flight. That was above and beyond and I was very appreciative.

Both of my customer service reps for pick up and drop off were so kind, helpful, honest, and super great?

The pick-up at the airport was perfect. Helpfull employee at the Starrental office. Very nice car with new wintertyres. Easy early return at airportcarpark

MyCar Rental team was awesome - we decided to extend our rental and they were able to accompany us so we could see more of Iceland. The car was newer and as advertised. Overall a great experience.

It was very nice. A easy way to travel around iceland and experience the landscape. What we missed was a oppertunity to cook food. They gave us stuff to do that but the guy who showed us how the gas works forgot to put off the gas so the gas was empty when we wanted to cook food. But thats the only thing to complain about. Otherwise everything was good.

The rental served our purposes just fine! It handled the F-roads like an old pro. The service from our car company, Lava Car Rental, was also stellar and would absolutely use them again.

Our car rental experience was smooth and the car itself was very nice. I liked how new and updated the car was (hybrid, Apple car play compatible, heated seats). The shuttle to and from the airport was very convenient as wel. Will for sure book with them again, they are a great price compared to other companies!

We had a great experience with MyCar. When we landed in Reykjavik I called the number and they sent a shuttle that arrived within 10 minutes. The car was in pristine condition and included insurance and an additional driver. We also rented a hotspot from MyCar for about $60 for the week which was AMAZING. We had wifi access and GPS everywhere we went. I can't recommend MyCar enough.

Hi, in general everything was ok with the campervan itself. But at the pickupstation at Nordic Car Rental I had a very unpleasant surprise as they told me the deposit for the car would be 2700€ instead of the 800€ you told me. I couldn‘t pay it due to the limit of my credit card, so I had to book the platinum package which was a additional cost of about 400€. So if you‘re willing to work with rental companies in Iceland you should make sure the conditions are clear and the communication isn‘t misleading. I am still a student and saved money for a long time to go on this trip. This could have been much better..

Best regards
Felix Steidle

The camper van made our trip so easy for an extremely affordable price! The employees were so helpful when we got a flat tire shortly after picking up. We went back and they immediately spruced it up and provided us with a new spare tire and checked all other tires. We were able to drive around with minimal plans on where to stop so we had the most flexibility and then would just stop when we were ready. The stove came in handy for our freeze dried meals we brought and the WiFi is a must for when the gps on your phone is more specific than the one provided. Overall great deal :)

Very good car hiring experience for our holiday. Staff were friendly and helpful, will definately use again when we next come over

Wild campers is a rip off car rental agency! I would never ever rent a car in this agency again. In their voucher it was stated that the payment can be done either with credit card or debit card and that the cash is also accepted. When I came to pick up a car they said that I can pay with debit card, but I need a credit card as insurance any way. There were two other costumers at the office at that time with the same problem. Their response was, that possesion of a credit card is stated in their policy which is correct, but the fact that they specificaly write the (bolded) statement that the payment can be done with debit card is extremely missleading. Well, because I wasn t able to rent a car without credit card, they "force" me to buy some useless platinuim insurance which cost 50€ per day. So the car didn t cost me 540€, it cost me 800€. Other costumers had similar bad experience.
The staff is rude and useless. They don t pick up their phones and don t answer their e mails.
Their sleeping kit which cost 40€ per person is a disaster and a complete rip off. It is not consisted out off normal blanket with cover but a very thin cheap (it was free version from qatar airlines) blanket without cover. If we wouldn t have overnight heater we wouldn t be able to spleep in a camper.
The car by it self wasn t so bad, except the roof whick was leaking water during rain.
I advise you, to stop cooperating with wild campers or force them to changer their policy or at least check your supliers before cooperating with them. It was a very bad experience for us and companies like that gives a bitter taste to otherwise beautiful country.

Regards

The price was fair, the process to get the car went smoothly and the car was pretty good. I do have a couple of suggestions for improvement:
- it was a little unclear who was providing the rental. we rented from Northbound and the voucher said Rental Car in Iceland. It was not until I contacted the vendor that I realized the rental company was Lava. It would be good to clarify this right up front.
- The car itself was good, except the the tires were very low on tread. We did feel like we were hydroplaning at times.
- The GPS was useful to have, but did send us down dead end roads and seemed to be confused at times - even getting us out of the airport.

We had a great trip and having a 4WD vehicle at a reasonable price really helped us.

Good car bur office hours in Reykyavik very limited

The car itself was amazing, practically brand new with all the bells and whistles. Cruise control, speed limiter, 4x4 capability, dual climate control, heaps of space and the you can connect your phone maps/gps straight to the car console and operate google maps from your phone. Guidance was spot on everytime and we never got lost once. Car ride is super comfortable. Team from MyCar picked us up from the airport arrivals area and took us to the depot and we were driving away no hassles within fifteen minutes. Cant recommend the team and car high enough.

I booked the car for the F-roads only to find out from the provider that the insurance doesn't cover even the road 35. The car was given to me with no gas and I wasn't sure if I'll make it into the nearest gas station. And during return I nearly missed my flight because at the drop off point they prioritized new bookings over drop offs. I waited 50 minutes for the drop off. I feel cheated, cause your website had good ratings, while the actual rental company is terrible. Never again.

Vera much

Ci siamo trovati benissimo! Abbiamo noleggiato una Dacia Duster 4x4 per 13 giorni a un prezzo piuttosto vantaggioso. La macchina non ha dato alcun tipo di problema. Il ritiro e la consegna dell’auto sono stati molto rapidi e il servizio navetta per l’aeroporto molto efficiente. Consigliatissimo!

Great car! Great service! Free shuttle to and from airport. I highly recommend.

Loved it! It was well-maintained, utilitarian but smooth. Got us from point A to B with no problems.

The car was exactly what we needed and it worked really wel for us, we are definitely going to come back to Iceland.

Rental from my car was the easiest and convenient. My misunderstanding on my part as to pick up location, but was corrected for drop off. Was able to drop off at hotel by airport. Outstanding, will definitely recommend and use again with no hesitation.

Very bad experience. We had to wait an additional day for the camper, they obliged us to be at 5 am the day after to get the camper (they didn't accept to keep it for us until midday) and the camper didn't have a heater system, as it was booked.

Old car with 195000 km, but in good technical condition

It was ok, but the space for sleeping is for two person not wide enough.
The battery hasen‘t worked for using refrigeration and heating system. Lava offered to change the battery in a mechanic shop, but we don’t had the time.

Overall happy but a couple of warning lights came on during my rental. Car seemed to be due for a thorough service.
Blue were good to deal with.

Rental was easy on line, great pricing. Pick up at airport worked well, short distance to get to car. Staff were very efficient, felt they valued our time. Very helpful. I would highly recommend. And use them again.

Thanks, Northbound team for coordinating the car reservation. I ended up even with a slightly larger car (Mazda CX-5).

Anna from the Nourhtnound team has been very supportive and even working with me on my early return of the car and processing the refund from Thrifty.

Cheers and keep up the good work there!
FN

The car was amazing and met our expectations.

The car was a perfect fit for our adventures around Iceland. The 4wd was important on some roads and the car handled beautifully.

We had a Honda CRV, and it worked just fine. The dash info center was confusing, but we didn’t use, nor need it since you provided WiFi for our phones. The WiFi did lose battery after being plugged into the console, but once we moved it to the dash, it charged fine. Also, not charging us for bringing it back without a full gas tank was very kind. We had no trouble using our credit cards in Iceland except at the gas stations where you needed a PIN and we didn’t have one as we didn’t bring our bank or debit cards. Most places released the pumps for us to then go inside and pay, but the last stop did not.

Terrible customer service, and they try to get as much money out of me as possible. The van was fine, but for what I paid in the end, I could have rented another from another company. I was forced to pay the full insurance € 700 and a cleaning fee, since they said that I had smoked in the car, of € 300. I feel cheated, and so I will let it be known in all the places that I can publish it.

We actually got an Automatic, but that was okay. The car was great and took us everywhere we wanted to go. We really liked the Android Auto integration and we were able to use Spotify and Waze through it. The space in the car was more than enough for 2 people with luggage. The only thing that we missed was cruise control.

Vehicle was in very unsafe condition (practically bald tires, no working horn, check engine light on, hub cap rolled off while driving on the road and revealed a huge dent underneath). Front desk staff were belittling, incompetent, and inappropriately aggressive. By far the worst rental experience I've ever had. I'm going to actively discourage northbound to anyone interested in renting a vehicle in Iceland if this is the type of company they let on their service.

In general, our experience with Camping Cars company was great! The customer service and kindness of the staff is something that needs to be mentioned, they answered all of our questions clearly and gave us some really good advice :)
The car itself wasn't perfect from the visual point of view but of course, it was something we expected as it was Suzuki from 2014 but from the mechanical side everything was great - we managed to drove 4300 km without any serious problems. Only once we heard a strange noise coming from the rear left wheel while driving on F-roads but it wasn't anything that made any problems for us.
Also, Suzuki Grand Vitara is a perfect car for driving both on normal and F-roads comfortably having really big luggage space. The rooftop tent experience was the adventure of our lifetime :)

Great work both Camping Cars and Northbound - keep it up :)