Reviews for Rental Car In Iceland in Iceland

Great experience with renting the car! Super easy pickup and drop off. We had to change our dates and the reply from northbound was super quick and with no charge.

Car tires was in bad condition. During the trip I had to visit the service and change all the tires. Before that, one tire had to be replaced. The money was returned, but I lost on the exchange rate. The staff was polite.

Best price and excellent service through Lava Car Rental.

Lava rentals were very good and the handover was seamless and quick.

The car itself was adequate and did the job for the few days we were there. There was significant damage to the drivers door when we pick up the car and other dents so a little disappointed but overall would probably rent again from Lava.

It worked out great for our trip!! The only thing, I had to go in and ask the rental company how to reverse, I had never seen or driven a manual that I had to pull up and then shift to the top left to reverse. I just wish the rental place would have went over the car and it’s buttons a little more with us. They pretty much just handed us the keys. We figured everything out after a while and it was a great trip!!

The Duster got me all over the country and handled the F-roads (gravel roads) very well. I would definitely use this company again. They pick you up and drop you off right at the airport in Keflavik. Every staff member I was in contact with was friendly and helpful.

Super easy and quick

The service provided complied completely with the expectations I had before the trip. I'me very satisfied with the service from both Northbound and Lava Car, and plus the car was amazing.

Happy with the service, all went well

a old car ! 144000 km ! Impossible to watch windshield because system out of order !
And there was since the departure at the airport a fissure on the windshield ; the man who saw that during the check-in was not worry about that ! 1st time I see that

Great car, GPS didn't work very good but we brought our own. Would rent here again.

Although we couldn't get the diesel car, we had booked, the car turned out to be good and did not consume much more petrol we had been afraid of. It worked well even on tough F-roads, where we definitely kept the rules, where we were allowed to drive. The staff was helpful and with the full insurance did not charge us for a flat tire the roads had caused us. Luckily there was an extra full size tire in the car, what we could use on the second half of the tour.

Everything was fine, as expected.

The car was fine and we enjoyed a unforgettable week with it in Iceland :-)

I can definitely recommend Northbound as a partner for tourism in Iceland. Prices here are great, contact is even better. Car itself was really good, no issues with that - everything was prepared as in itinerary.

Only one comment: that would help a lot if you can make a note somewhere that Rental Car in Iceland is Lava Auto Rental? :) that would make things easier for e.g. while being picked up at the airport :)

All was good, very great car in good condition. Price low compared with other company

Northbound gave me access to car rental - it was a good service

Your service for pick up and bring back to Air port was excellent. Very friendly people and easy doing booking. Quick reply and easy copmmunication. Highly rcommented to book via northbound.

I cannot say much about northbound since it forwarded me to the final company where I rented the car, in this case Lava rental.

My review about Lava rental is a bit mixed, some good things and some other ones not so good:

1- When I arrived at the airport there was no one there to pick me up. I called them and they arrived in something like 10 minutes. I understand this since they are taking customers back and forth all the time.

2- When I arrived to their offices they treat me well and was attended quickly which was good. The whole process took about 15 or 20 minutes. The car had a few bumps but I guess it's more or less normal for a 4x4 car.

3- The Dacia Duster 4x4 was quite good for driving in roads and F roads but inside cities and towns the first and second gears are two short so it makes driving a bit inconvenient. This is just related to the brand and model and not at all about Lava rental cars but next time I will choose a different car.

4- The passenger window was not working properly. I brought it down once and when I wanted to close it the button was not responding properly. I thought I was not going to be able to bring it up again. This was quite inconvenient for me since I was not able to use this window at all for the whole trip. Lava rentals should warn the customer about this before taking the car.

5- The gps available in the car was utterly useless. I was very annoyed by this. The map was quite outdated and they didn't include F roads. Once I asked for a direction to get to a place about 100Km from where I was, on normal roads and not F roads, and it was sending me around the whole Iceland to get to that point. I could not trust it's directions so I had to use my personal phone and phone connection and data to be able to navigate.
You should not advertise this car as having gps since it is useless.

6- The usb sockets available in the car were not powerful enough. I plugged my phone to charge it but since I had to use my phone to navigate the socket was not powerful enough to navigate and charge at the same time. All the battery that was loading was being used to navigate so I was not able to charge my phone when driving. I found this extremely annoying.

7- After a couple of days driving I got a warning sign in the car dashboard. I found out it was related to the pressure of the tires. I got quite worried and went to a petrol station to check the tires. They seemed to be ok. When I called Lava rentals they told me the sensor on the tires doesn't work properly and this problem happens all the time. If this is the case they should warn the customer before taking the car so you don't get worried and had to deviate from your route to solve the problem.

8- Last thing is, the car seems to lock all doors after a few seconds of closing the driver's door. I got worried that if I went outside and the wind closes the door when the key was in the ignition it will lock me out and I won't be able to get in the car. I guess there is some kind of sensor that prevents this but they should also warn about this or how to disable it. I could have also called them to find it out and I didn't so it is partly my fault as well.

regards,
Enrique

Thanks for the good service and help, when I needed it. Everytime again.

A pleasant trip by selected car on all roads including light off road, unforgettable views and surrounding nature :-)

My plane was delayed until well past closing time but nonetheless I was picked up from the airport after only waiting 15 mins. The car drove well in the snow/blizzard/stormy conditions. I’d rather the drop off instructions were emailed to me because we drove to the office first to find that we should have taken to the airport but otherwise a very enjoyable experience that I would use again.