Reviews for Nordic Campers
To whom it may concern,
We rented a motorhome for the first time. I was amazed by Rafa (the Polish mechanic). He was super friendly and explained us everything. We had some technical questions - he responded within no time. I wish I had such committed employees in my company. - Thanks to Rafa we really had a great time in Iceland!
Totally recommand, car was good
Very well and warm ;)
Heater didno work
Wir waren eine Woche mit einem Nordic Camper Fiat Motorhome (BJ 2008) unterwegs, zu anfangs gab es Schwierigkeiten mit dem Transfer vom Flughafen zum Office von Nordic Campers wir mussten 1h std. warten bis mal jemand kam und das erst nachdem ich angerufen habe. Nach einer schlechten Einführung zur Benützung vom Fiat Motorhome mussten wir noch 3 mal etwas fordern was wir bestellt hatten aber noch nicht im Camper waren. z.b. Bettdecken, Matrazzenspanntuch fürs Bett und 2. wc Chemikalie. Das WC und die Dusche war noch dreckig vom Vorgänger, überall klebten noch Haare an der Duschwand und der Boden sah aus als hätte er noch nie einen Staubsauger gesehen. Es lag sogar noch eine leere Cola Petflasche vom Vorgänger in der Kabine. In der Mitte unserer Reise stieg die Heizung plötzlich aus. Wir versuchten Hilfe zu holen und ruften die Notfallnummer an um 19...
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It was perfect!
Our camper was great - no problems at all and it took us around Ring Road in mid-March. We had great service and Northbound was super accommodating and helpful with anything we called about - which wasn't much, because everything was great.
My wife and I had a wonderfull week on Iceland in W15 - A bit out of season but all seassons have their good sides and the color and nature variates. We had a very good exsperience with the Camper rented from Nordic Campers. The Camper was well equipped and as described, so all exspectations fullfilled. Also the Service provided both before our arrival and during our stay was super. All from pickup in airport, introoduction to the camper as well as a lot of good advises for our stay. All well prepared making the holiday easier as no surprices. Worth to mention is that during our stay some quite high winds hit iceland - Here we got pre information with precattions to take and also links to all relevant weather pages etc. send from Northbound maing it easy to plan our way around the high winds, making it possible for us to reach all the goals we had set from home. Really a good holiday - Just to short, so i believe we will be back another good time to see rest of the beautiful Iceland...
La experiencia con Nordic Campers ha sido excelente. El trato y las explicaciones de los empleados han sido muy correctas. Además, pudimos contactar con un mecánico a través de Facebook para hacer consultas sobre el uso de la caravana, lo cual, nos vino muy bien.
It was a good way to see Iceland. We really loved the service you guys gave us, and all your help and explanation before hand was very helpful. The Ford was a little tired going uphill, but the heater worked perfectly and we loved the inside. The only issue was our radio, and I forgot to mention it - because it didn't work, which we would've liked it to do. Other than that everything was good.
General experience was good but not excellent. Staff was very friendly and helpful both at Keflavik and Reykjavik office and rental price was fair but we had some small problems with the van: the sink faucet was loose and water came out, the radio did not work well, the handbrake was loose and most importantly, the back door of the van was not well insulated and the cold went inside, we had to cover the cracks with clothes and towels at night. These problems would not have been important separately, but together they prevented the experience from being excellent. The positive part is that the car did not give any mechanical problem, the extra camping gas was appreciated and the heating worked all night except one night that due to bad insulation and -12º outside we could not sleep warm. Our 10-day trip was in middle March.
We chose Nordic Campers purely because they were the cheapest we could find, and I suppose you get what you pay for.
It was not a bad camper van, it did the job, just don't expect anything fancy. It was an older and a bit beat-up Renault Trafic van. The equipment it came with was rather Spartan and a few more curtains and blinds would have been nice.
Having said that, we didn't have any mechanical problems with it and it got us everywhere we wanted to get to, and in fact we had a brilliant holiday!
I would recommend Nordic Campers for people wanting to do Iceland on a budget.
in general when we pick up the van everything was good, what i dont like its the way how we give us the details about the truck, no body explain how works the truck in relation with the gas, water, doors or all what the van had. I do by my self the check of the details of the van if had any crash or something like that. When i drive really feels insecure because had a lot of problems with the gearbox, when i brake the wheel have a strong vibration and feels strange
The experience was good. We had four wanderfull days around the south-east of Iceland. The van was ok but some things didn't work as the behind Door.
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I was very happy with the experience, the only thing that I would say is it would be an idea when possible to show how the night heater works etc. Our heater didn't work, and Our water stopped working as well. Staff were very good and service overall was good and I would book again if and when I come back
The guy from Poland ( can't remember his name ) who came pick us up at the airport was really nice and friendly ! Great service and great experience with the van ! Only thing I would have like to be told is not to put the handbrake on cold night.. I live in Canada and we have much colder night in the winter ( up to -40 ) and we never have any problems putting the handbrake on so of course I thought it would be fine in Iceland to put it! woke up to a bad surprise haha ! maybe its just the way brakes are made in Europe.. Anyway, we met another couple of Canadian and they experienced the same problem so it would be a nice thing to say to your future customers!
Other than that everything was perfect !
The van we hired was decent for the price. There was an issue with the heater on the first van that we had due to the leisure battery not holding charge, but this was swapped for another van and we were not charged for the repair of a tyre that was punctured in exchange for the hassle which was a reasonable compromise.
Perdimos mucho tiempo en nordic camper. Mala comunicación entre ellos y ustedes. No aparecía el alquiler.
Al final se solucionó enseñando yo la reserva. Por lo demás todo perfecto
Great trip in the Dokker! good efficient service our heater broke down one night and we called the office late at night, then Robert arranged a mechanic to fix it the next morning he was very helpful.
A few negatives, the car was not taken great care of we had to go to the Dacia dealer to buy windshield wipers because they were very bad and dangerous to drive,There was a constant engine light on the dashboard, the mattress was dirty and covered in hairs! i would suggest washable covers, And a lot of light gets in when camping i saw other company vans had curtains maybe a good idea... hope to be back
The 10 year old van with a strong engine and enough space when the bed is open, was all we needed for our 12 day holiday end of september in Iceland.
The red Renault van with the text "Happiness is a way of travel not a destination" was very recognizable in all the touristic places. Several people took pictures of it and started talking with us also because they saw us frying fish or making coffee the day before. We even had followers. When we stopped at a desolate place, some of them thought there was something interesting to see.
All together, my husband and I had a lovely holiday.
I must say that the car has a steering wheel vibration, now and then we had to put back the rubbers on the doors.
Thank you for your service
Marcia & Hubert Draulans
Hi, my two person Campervan was fine. I enjoyed it very much. I had a problem with the heater on the last two nights, but this may be due to it being the very cold, start of winter. But I would recommend Northbound to my friends and family.
We went down the road about 20 miles into the city, put the brakes on and the rear brakes were metal on metal. Real bad. Brought it back and your staff was real understanding and gave us a camper. Started bad and ended great.
Nordic campers is an amazing car rental company. It provided us an amazing experience in Iceland. We rent a Dacia Dokker camper van and it was perfect for two people. I am a photographer, which means I normally travel with a lot of gears and I found out that Dacia Dokker provided a comfortable space for me and my gears. It was cold to travel Iceland in Winter but luckily the car heating system worked perfectly.
Not bad but i could have been better: there were some items that need to be repaired : window's blinds were broken, main door didn't lock properly and battery didn't charge full (only 50%)
It was quite an old camper with some things not working properly and many scratches on the ouside. When we picked up the camper the light above the table in the living compartment dit not work. After we made clear that we wanted that the lights work properly, your employees managed to fix one of the two lights. We had to wait quite a long time. Also a warning indicator on the dashboard lightend up. One of your mechanics looked at it, hit something in the engine compartment and the light went out. But the same day it was back again. After consultation via e-mail with your company they assured that nothing was wrong and that I could ignore the indicator. On the first day the blinking light on the right side spontaneously broke off and was hanging on the wire. I fixed it temporarily with medical tape and later with stronger tape.
The cooking plate did not work properly: the flow of gas stopped if the knob was released...
We rented this van for our trip to Iceland, it was the first time we rented a caravsn so our opinion is from a beginer side. The frist problem we had was that the cover of the gas was broken and we had o change the caravan because we thought it was dangerous. The people from the company was nie and fast with that. The second problem was th security valve of the water, like it was cold it was on so we had to contzct again because nobody told us that could happen. We wer two days without water. And the third problem was that after two days and a half we were run out of gas for the kitchen and the heating, so we where two nights without heating and we never could to use the hot water. We paid 100 euros exta for the gas, they told we will have for the whole trip, and when we called they just told us to buy more. Inhave to say that the company solved all the problems very fast and they were available 24 hours...
Excellent service at front desk. Fuss free, trustworthy and worth the money. Great first time experience.
We had an amazing time in Iceland and the van we rented suited our needs perfectly. Staff were great, very efficient and in less than an hour after landing we were on our way. We had everything we needed in that little van and were really surprised by the comfort and space we had. Also great on diesel, although it wasn't our first choice. We had a Dacia Dokka, if you want fancy bells and whistles pay more for the frills - but if you want good service and a cracking van that will go for miles and let you see this beautiful country then I would highly recommend.