Reviews

8.16
220 total reviews
Good
5-Star
48%
4-Star
27%
3-Star
10%
2-Star
8%
1-Star
8%

203 reviews for Nordic Car Rental Campers

Verified reviews from our customers that rented a car from Nordic Car Rental Campers

Submitted 14. Oct 2019
Outstanding!
Great service, was able to pick up the camper and was on the road very quickly. Drop off was the same. The camper was well equipped and gave me no issues
William rented a vehicle in October 2019
Submitted 13. Oct 2019
Outstanding!
This company was great, easy to work with for our campervan rental. Transport to and from the airport was quick. Picking up and returning the van was easy and fast. The campervan may not have been brand new but we found the ease of working with them was more important and made our vacation more enjoyable.
Cole rented a vehicle in October 2019
Submitted 15. Oct 2019
Excellent
We had a great time in Iceland and the Dacia Dokker never let us down. The Webasto heater was great and kept us warm during the night. We only had to turn it on for 1 - 2 hours each night. One day though we couldn't lock the car with the keyless entry system (The button you press on the key so it locks/unlocks). It suddenly started working again after a day. I am 1.86m and could sleep inside with no problems. However I do feel that the car in general could use a little bit more maintenance: A dashboard light was on during our entire trip (A quick phone call assured us that is was no direct problem) and one headlight was broken. We didn't use the cutlery, stove and pots and pans but they seemed okay. Overall it's a great deal and would rent it again!
Jeroen rented a vehicle in September 2019
Submitted 30. Sep 2019
Outstanding!
Very good
Francisco rented a vehicle in September 2019
Submitted 30. Sep 2019
The vehicle that we ordered was not available when we arrived to Nordic campers. So we got upgraded to a larger vehicle. Our first vehicle, died in the first night and would not start the next morning and we spent the rest of that day trying to get it started and drove back to the office 3 hours away to get a different car. The heater also was not working at all and we were freezing all night. Our second car was what we reserved and everything was great until the third night. While driving a main road up a slope in the east fjords we almost ran into a guard rail. Our tire completely lost traction and spun out. The vehicle stalled out and we began to slide backwards. It took about 45 minutes to get away from the guard rail so we can go back down the hill and take a much longer route. This morning I was able to see the tires were completely worn down and the tire wires were exposed and of course the spare tire is broken too. Now I've driven several hours to the next town to find a mechanic. I thank God we noticed the tires were bad before they blew out while we were driving on the main road. And they can't pay the mechanic to replace them so I have to pay and wait for a refund. We have literally risked our lives renting from this company with how bad these tires were. It's obvious with both cars that they do no safety inspection and there's zero quality control. And when we shared all these problems with the employees they didn't seem to care and said if I wanted a refund I had to email the CEO
Asah rented a vehicle in September 2019
Submitted 25. Sep 2019
We did not have any issue with the car while we were travelling. However, the car was dirty when they gave it to us. The bedsheets were smelling very badly like they have been left in the car and not being washed. For the drop off, we picked the time 6am on the website but what a surprise to realise, when we arrived there, that the office only opened at 7am. Also, every time we had to call their emergency number nobody replied. Finally, we had to remind them the features we have paid extra for as they did not even check our booking.
Juliette rented a vehicle in September 2019
Submitted 23. Sep 2019
Jane rented a vehicle in September 2019
Submitted 21. Sep 2019
Outstanding!
We had a good experience with Nordic Campers, including shuttle from airport upon arrival and return. The Dacia Dokker is a perfect format for 2 people travelling on a camping mode. The space inside is just enough, and the company also provide the basic for camping equipment including stove, kitchen dishes etc.. The car was on diesel and its consumption not crazy at all! It was an overall great experience!
Joannie rented a vehicle in September 2019
Submitted 16. Sep 2019
Very disappointed upon arrival, we wasted 3hrs getting the caravan for an engine light to come on 2 miles down the road. We returned it and then had to argue that we didn't want the same campervan which took another 1hr30mins to sort out. Overall I was very disappointed with the organisation and that we missed out on a number of locations on our route due to this. It would take some convincing to book with you again after this experience, this was a scout for future visits and I feel let down. People were nice but that only is part of the experience the rest was terrible. We met another Camper from the same company broken down waiting hours to be helped, we witnessed cars being given out that needed to be jump started.. Not good.
Llewellyn rented a vehicle in September 2019
Submitted 30. Sep 2019
Outstanding!
We found Nordic Campers excellent during our time in Iceland. Right from when they picked us up from the airport, the staff were super helpful and gave us lots of info on travelling in Iceland. They worked very hard to get a large number of people sorted and out into their cars and campers as quickly as possible. We arrived into Iceland late, and spent the night in the Nordic campers yard after watching the Northern Lights just down the road. Staying in their yard was really helpful. In the morning we spoke to the staff who gave us an extra windscreen blind and a box to keep our food in, both were very handy. We also found a tail light was out which they fixed really quickly and got us on the road. There is are two big supermarkets just around the corner too which was convenient. The camper itself was clean and tidy, and included all the basic cooking implements we needed for our 9 day stay. We found the camper good to sleep in, warm, comfortable and quiet. The heater was great too. The Dacia Dokker was also super economic on fuel, but still plenty powerful when needed.
Matthew rented a vehicle in September 2019
Submitted 18. Sep 2019
Outstanding!
I chose you because of a special discount I found on a Nordic Campers vehicle. I decided to buy thanks to the good reviews you have on the internet.
Alberto rented a vehicle in September 2019
Submitted 11. Sep 2019
Outstanding!
Anders eichler rented a vehicle in September 2019
Submitted 18. Sep 2019
Good
all is well, just gave the car a burning light “Check Engine”, which is not very good
Vladimir rented a vehicle in September 2019
Submitted 16. Jul 2020
Outstanding!
I had a great experience, starting with pick up from the airport, to drop off. Sleeping and 'kitchen set' amenities were great. I had no problems with the car. I definitely recommend and will surely use your services next time!
Krzysztof rented a vehicle in August 2019
Submitted 01. Sep 2019
Honestly, it was not that great. The condition was very poor. It had obviously been involved in a collision and was 'tired' and dirty with many things broken or missing, despite only having some 80,000km on the clock. I found Nordic Campers very unsatisfactory to deal with, obviously understaffed, rushed and unmotivated, all except Robert provided truculent, reluctant service and failed to meet customers' eyes. It was absolutely not worth the money.
Robert rented a vehicle in August 2019
Submitted 28. Aug 2019
Good
Renting a Nordic Camping van has been the perfect choice for our Icelandic vacation, giving us the freedom to plan our itinerary day-by-day. The van had the perfect size for travelling, much smaller than a normal camper, and we found it suited for our family of 4 adults even though some adaptation is required. The van was a bit old but it was ok. Shuttle service from/to airpot has been perfect, as check in and drop off procedures, very gentle staff. I would only suggest to add a table as basic equipment.
Giorgio rented a vehicle in August 2019
Submitted 23. Aug 2019
Outstanding!
We are very happy about the travel. The car works perfectly and the stuff inside were complete for cook and slip. It's very comfortable sleep inside the car compared to the tent when the wind is strong or when it rain. Super recommended for camping and save a lot of money compared to hotel!
Stefano rented a vehicle in August 2019
Submitted 06. Aug 2019
Outstanding!
It was a Ford Katamarano
Eric rented a vehicle in August 2019
Submitted 11. Aug 2019
Good
The campervan served its purpose very well. It is not a 4x4, but we felt safe driving everywhere, including gravel roads. In total we drove around 2500 kms in 13 days. We were traveling with a 15 month old toddler, he was in his childseat between my wife and I, and we had just enough room. The tires were winter tires, and we did have one flat tire, which we had to get repaired. These were not in the best condition, and the 4 tires were all from different brands - so that could have been better. I called nordic campers, and they could provide with assistance when we had that problem. We had a sink in the car. After the first night we noticed it was leaking, so we had to go back to get it fixed. In the second to last day (day 12 of 13 total rental days) it started leaking again. Thank you for the car and for the assistance, during and before our trip!
Estuardo josé rented a vehicle in July 2019
Submitted 28. Jul 2019
Outstanding!
An incredible experience with a serious and friendly company that from the first day helped us in everything we needed. 100% recommended!!
Daniel rented a vehicle in July 2019
Submitted 19. Jul 2019
Outstanding!
It was a great vehicle, the whole process was very professional, with great staff to deal with.
Michael rented a vehicle in July 2019
Submitted 26. Jul 2019
The experience with nordic campers was terrible and i've written the an e-mail about it. They didn't pick us up at the airport as they ought to, they didn't show us anything about the car but simply handed us keys. The car was in very bad condition, not even close to what the pictures had given the impression of. Not entirely pumped tires, backdoors unable to open, sidedoor-pulls screwed on and half loose, seats and beds were loose, steering wheel was not aligned and gas stove did not work properly.
Isak rented a vehicle in July 2019
Submitted 26. Jul 2019
Excellent
Great for the trip to iceland, low gas consommation,
Francois rented a vehicle in July 2019
Submitted 20. Jul 2019
My husband and I have traveled many times by motorhome from Canada to New Zealand so when we decided to holiday in Iceland we thought the only way to see your beautiful country would be to do the same. We arrived at the airport where we were told we would be picked up, which we were, after waiting for an hour and two phone calls later, this should have been a warning sign that we were not dealing with professionals. After arriving at your premises the paperwork was done quickly and efficiently but then we were informed that although we had hired a vehicle with cooking facilities we had to pay an extra 100euros for the gas to use it, ok we had to pay. We were then shown the motorhome and how it worked along the the explaination that the bathroom door had been broken but there was a knack to closing it and he showed us how, also the toilet was a bit smelly but if we kept the seat down we wpold not be able to smell it. He then went indoors to bring us the bedding package we had paid for, not neatly ironed and in a plastic bag like we had been used to from other hire firms but rolled up in a bundle and bumped on the bed. As we have hired motorhomes before we know they are never perfect and a few minor problems have to be expected, with this in mind we were ready and excited to begin our holiday and excepted the keys. Now the nightmare begins. As my husband went to drive off the knob of the gear stick came off in his hand, he showed it to the member of staff standing by the window who just shrugged his shoudlers, but no worries there were shops nearby so off we went to buy some superglue and oh did we need it. Superglue and gear knob glued on we went to our first campsite. Having arrived I went to make us a hot drink only to have the tap knob come off in my hand, more superglue. I then went to make up the bed only to find that the sheet provided was still wet and must have been wet for some time as it was stinking of dampness and we could'nt use it, it was put into the broom cupboard until I gave to your staff member to smell when we returned the vehicle. That first evening before going to bed we went to close the blinds when the one above the table (where our daughter was sleeping) fell off, my husband fixed it but it was obvious that the holes were too big for the screws, it came off again in the morning while trying to bring it down and this went on for two more days before our daughter asked us to leave it of as she was afraid it might fall on her during the night, it went into the same cupboard as the sheet. After day two I asked my husband to please take out the toilet cassette and rinse it out as keeping the seat down had not stopped the smell permeating through the vehicle, we has'nt used it as we use the site bathrooms and would only ever use the vehicle one in emergencies but when he took it out he said it did not smell, I went into the bathroom to discover it wasn't the toilet that stunk but the bathroom itself. Half an hour and almost a whole bottle of cleaning product later the bathroom no longer had a smell and was spotless, all it needed was a good clean which it is obvious it had not had in a long long time, I even poured hot water though the drains for the next three days as that is where most the smell was coming from, it did not smell at all when we returned it. Because of the state of the toilet I spent the next two hours cleaning the whole vehcle, emptying all the cupboards, on my hand and kness with a scourer scrubbing the floor only to realise the whole place was filthy. All of these things were annoying but really minor problems and if only they had been the worst we might have said nothing but the worst is still to come. The passenger seat that swivels would not lock into a forward postion so every time went round a sharp corner I had to hold onto the door handle to stop the seat from moving. On day three while on the east side of the island where the roads are not the best and can be a bit bumpy my daughter let out a scream and as I turned around to see what was wrong I saw the bathroom door had fallen off and had just missed hitting her. My husband pulled over to side of the road at the first oppertunity and manged to fit it back on only to find that the middle hinge was totaly broken and the bottom hinge was only held on by one screw as the other one could not be fitted ( which is why the door would not shut properly when we were given it and you knew this) After this the bathroom was out of bounds and the door was only ever opened when I went in to clean the drains. We also discovered that the front windscreen leaks in heavy rain and the water drips over the dash electrics so wh had to travel with a cloth over the dash. But the worst thing of all was the wall next to the table which was also the space our daughter was meant to sleep at. We had noticed that the original inner wall had come off and it had been covered up with some cheap stick on liner but after a few days this had started to peel off and revealed the damp mouldy wall behind it, mould which our daughter was expected to breath in all night while sleeping and sit beside while traveling, thats disgusting and you are disgusting for knowly allowing that. This dampness is also why the blind would not stay on as the wall is soft and the screws won't hold. All of these things were told and shown to your staff member when we returned the vehicle. After complaining when we returned a female staff member went through to the back premises and returned some time later to say the manager was'nt in to talk to us, I do not for one second believe this, I believe he just wouldn't come through. I am absolutely appalled with the horrendous condition of the vehicle you rented to us and had you not contacted us I was most certainly going to email you along with an email to the Iceland Tourist Board, tripadviser, twitter, Facebook and all the websites I find your company being advertised on or any promoting your company. This vehicle should never have been on the road. You are a disgrace to your country and Iceland should be embarrassed that you represent it. L J Kelly J Kelly
James rented a vehicle in July 2019
Submitted 29. Jul 2019
Good
Easy booking incl. additional services likes insurance, WiFi router, bedding, although not always clear what is really needed if one is not familiar with travelling with a motorhome in Iceland. Easy pickup and return with friendly staff on site. The motorhome was an older model as described in the booking process, but all worked fine. The only thing what made us nervous were some control lamps of the car which indicated errors but were probably only reflecting problems with the sensors, and uncertainty about the battery's charge status. Kind shuttle from/to airport or whereever needed in Keflavik.
Joachim rented a vehicle in July 2019

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