Reviews for

Nordic Car Rental in Iceland

I was very disappointed ! The car company was really disorganized and they didn’t have the car we rented! We were given a much smaller car for what we paid!

The car had the check engine light on the whole trip and sometimes wouldn't start, the last day of our trip it died and we almost missed our flight. Not a good experience at all.

The car was in good mechanical shape but there was significant mileage and obvious body damage. Thankfully, Nordic did note that there was damage when we picked up the car and was professional in ensuring that we were not charged for damage that we did not cause.

That was disgusting experience! I was really dissapointed The Car was 2014, but that does not mean that this car should be like just after a shooting in criminal area: a lot of damages: front, number, cup of gas tank, left side was like after a shooting dirty salon, driving this car was extremely uncomfortable, probably there is a problems with wheels, car always moved a little bit left or right even without a wind... dirty main window and that is never cleaned. the box under my right hand was opening every time when the car go a little bit up, or when I slooooowly press a break that about a car.. about a service. I waited 40 mins while just one receptionist starts to work with me Me and my wife have a special credit card with big limit to make a deposits on her name. This receptionist told me, that I can't use this card to left a deposit, and this is the law! But I had a conversation with a layer in Iceland, and there is no this law! receptionist overcharged me 48 eur for change a booking and make my wife a main driver, and add me like an additional That is very very bad service! me and my wife have the same surname, WE BOTH WERE THERE WHEN I PICKED UP this car, and the company charged me 48 eur. I demand to refund this amount! because this is an extortion

Value for the price was good as well as the service.

Car rental staff are amazing ! They allowed me to swap cars as the other driver didn’t get on with the one we were allocated at the start. Cars are not the most pristine I have ever seen , but the car we had for six days drove perfectly . Be prepared for a long wait when you collect your car . Staff are working as hard as they can be and seem to never sleep.

The car was as expected and perfect for our trip around Iceland. Nordic car rental was a great choice for us at the start of our vacation.

I booked the car for the F-roads only to find out from the provider that the insurance doesn't cover even the road 35. The car was given to me with no gas and I wasn't sure if I'll make it into the nearest gas station. And during return I nearly missed my flight because at the drop off point they prioritized new bookings over drop offs. I waited 50 minutes for the drop off. I feel cheated, cause your website had good ratings, while the actual rental company is terrible. Never again.

Together with my partner, we decided to book a rental car from Nordic Car Rental due to the low prices. However, I would never rent a car again from this company. We arrived at the airport and waited at the meeting point for almost 2h, despite Nordic Car rental claiming that they will wait already 30min there before the aeroplane landed. After confronting the shuttle driver, he claimed he was at the meeting point, and as soon as he was full he left for the rental agency. After this long waiting time, we then arrived finally at the rental agency to pick up our car. However, I had a very disappointing and impolite experience. The person at the desk was more interested in making the display board work rather than taking care of the customers who have been waiting for hours. When this person was finally done, I confronted her about the poor service. She literally said to us: “That is your fault. You were not waiting at the correct meeting point”. However, after 40 more minutes, we received NOT the Dacia Duster, but a Suzuki Grand Vitara. The reverse gear was very weak and in general, the car felt old. To sum it up, we would never rent a car again from Nordic Car rental. We would rather pay more for more friendly and reliable staff and a better car.

This vehicle was just fine for my journey all around Iceland. It had several dents, etc all around. Rental agent took IPad photos and so did I, there were no issues with returning the vehicle in same condition. No tire issues, yeah! This vehicle is not intended for gravel roads as most small vehicles it rides low. It did not have backup camera, this model may not have had that option in 2015 Here's a couple of items that should be watched. The tire warning light was on after the 2nd day, I watched the tires carefully and there were no issues for 10 days of driving. The yellow check engine light also came on, this was concerning. A local car expert explained this happens and is not a concern. Maybe it needed an oil change?? Need more staff at pickup for both prompt airport shuttle & actual hand off of vehicle. The airport wait was VERY long & concerning at 8 AM on Mon. First : Very good drop off experience, I was concerned after the pickup experience. I arrived at 530 Mon. waited about 5 min and agent reviewed the return. emailed me paperwork. Put my suitcase in large van and soon a small group was delivered to airport by 6 ish. Pickup was also very long 30 min average for customer signing docs. plus time to review the vehicle. There were maybe 30 already people waiting when our shuttle arrived. I'm not sure total checkout time but in excess of 2 hours & maybe longer, had there been other agency vehicles available I'm sure most if not all of my shuttle would have canceled.