Reviews for Nordic Car Rental
We did not receive the Hyundai i20 that we were supposed to have. We instead were given a Nissan Note that was not as great as what we were expecting. The brakes constantly squeaked, the radio did not work, and it did not have the space we were expecting to have when we chose the Hyundai when booking. That being said, the pickup and dropoff went quick and easy, the price was the best we could find, and they provided a free shuttle after dropoff to the airport.
Nordic Car Rental was smooth. We had to pay for our lost license plate, but that's very expectable - we did lose it after all.
The shuttle from and to the airport was swift as ell.
overall we are happy with the reservation, the car is a little dated but was very comfortable and had enough space for the 5 of us and didn't cause any trouble on the way
A long checkout process that was offset by the convenient location, price and vehicle quality. No hassles when turning it in at the city office which was just a short walk to the cruise ship.
Free Cancellation & Amendments
The deposit i paid of 360,000 ISK wasn't still returned.
Despited that, everything went perfect.
Experience is good. Very efficient team. Very easy pick up and drop off. Unlike what I have experienced they didn’t ‘over sell’ insurance. You ask for what you want.
Expect cars with chips and dents but you don’t want a brand new car in Iceland anyway.
I would use them again.
The Duster AWD met perfectly our expectations. We could definitely rely on the vehicle. The pick-up and return procedure was excellent, professional and fast. The price for rhe rental was economically very interesting.
A bit more information regarding pickup at the airport where we wasted 2 hours on the first day of our trip would have been nice. A better process as well, perhaps, so that customers can meet nordic car rental employee easily. But otherwise, the car, the price, the service thereafter were all fantastic.
Very positive experience, helpful and nice customer service.
We really liked everything about the rental. The service they gave us during the pick up was excellent, very kind man and he gave us all the information we needed to know about driving in Iceland. The drop off really easy and at a very convenient location (in the city office). The only thing about picking up the car is that we didn’t know (maybe we didn’t read correctly) how to pick it up, where to go, or what to do.. but we asked at the airport and they gave us the right instructions.
We would definitely recommend this company, the car was very good! We visited everything we wanted and it was excellent.
Thanks a lot!!
The staff were friendly, helpful, and easy to work with. Despite the off airport location, the pick up and drop off were fast and simple. The car itself was noisier than we would have preferred, and there were a few non-functioning items.
The car was very reliable, in all the 10 days we rented it, there was not a single problem.
Free Cancellation & Amendments
We visited the west fjords in june 2019. (2 adults, one child) Because of that, we decided to choose a 4x4 wheel drive car. (Dacia Duster) Booking the car at nordic car rental was easy and compared to other companys releatively cheap. The Dacia don´t come with great extras or comfort but it never disappointed us.
Bringing the car back was very uncomplicated and we didn´t had to wait for the transport to the airport.
All in all we have to give the highest rating and it won´t be our last car at nordic car rental!
The car fulfilled all our needs, a small issue with low brake fluid was quickly solved after a referral from the technical support to a nearby garage. Collection and return of the car was smooth and courteous. I would rent again and recommend this company.
The car was an older car with a lot of mileage on it, but we expected this. We felt very safe in it, however as soon as we received it the tire pressure light was on. We were slightly worried about the tires during our trip. Aside from the tires, the car had great gas mileage and served us well! The pick-up from the airport and check-in process was very easy and everyone was very helpful.
Service was excellent throughout - booking, pick up and return. Appreciated being told in advance about the Akureyri tunnel and the weather advisories during the trip. Car performed fine and met our needs well. Giving a little more advice on gas (benzin) given the lack of chip & PIN credit cards in the US would be a good addition. N1 pre-paid cards worked great.
I had a great experience with this company. They had a shuttle bus to and from the airport that was super easy to find. They were very accommodating and easy to talk to.
It was just what we needed. Automatic. Big enough for 5 people. Amazing experience.
we were told we would be met at the airport, in truth we have to wait almost 40 minutes before someone showed up & when we asked the information person she said, yes they come around every 30 minutes. after a long flight over it's not fun to wait around for the rental car van.
the office was run down, they said they were doing up grades but really there was no place to sit / it was cold / and signing paper work was done an a small piece of counter
the car was fine / not new by any means/ but ran well
it had lots of tings and scratches so we had to mark all that down, and a crack in the windshield - which we were very warned about the gravel roads etc. its' a lot of stress to hear when you are tired / have waited and just want to get on your way.
the personal were however friendly and offered us coffee
Renting from Nordic Car Rental was a top notch experience. They met me at my hotel right on time and took me directly over to the rental office where the process was quick, efficient and friendly. The agent clearly explained the different options, regulations and coverage I was choosing. She took the time to treat me as an individual, asking how my trip was progressing so far. When she asked where I was planning to visit for the rest of my journey, she was genuinely interested and wanted me to really get the most out of my adventure.
The Suzuki SX4 I rented, though a few years old (7) was exactly what I needed. It handled great, was clearly well maintained and was remarkably fuel efficient at over 700km to a tank of gas!
I would definitely recommend Northbound and Nordic Car Rental to anyone looking to rent a vehicle in Iceland!
The car was suited for our needs. I felt like we were rushed through the check-in process and more time could have been taken to fully explain things. For example: You need a CC with a PIN or a debit card to get fuel unless you go to an N1 station. We were also not met at the airport and I had to call to find out when they would arrive (30 minutes after we landed). The staff was friendly and courteous though and I would rent from you again.
Good experience. Vehicle was good. Bit of a wait for airport transfers both on arrival and departure. Price was good.