Reviews for GO Car Rental in Iceland

I didn’t as it was a Renault captur

It was a good car. Now I kinda wish I would have gotten a land rover, but next time!

I didn't get 2022 Subaru XV Automatic, I got Mitsubishi Eclipse PHEV. But it was no issue about it, it was brand new car, so everything is good from my side. Staff at Go Rentals was also very good

The rental place was tip top. Great service. Highly recommend. But the car was too small. It seats seven but honestly if you have five adult people and two big bags it will not work for you. Think about it.

The company, personel and car was exemplary

Car was in great condition, pick up and drop of easy to find. Generally very satisfied.

We initially booked a car through Northbound 4 months prior to our Island visit (the supplier), but 4 days before arrival the booking was changed to another car at another company (Go Rental). Arriving at Go Rental, the car (Subaru Forester) had damaged windshield wipers. As it was raining it would not be safe to drive with, but the lady at the office could not change them to new ones. Instead we were offered a Mitsubishi Eclipse "Which is a higher class car at not extra cost". I was quite disappointed when I found out, that it is in fact it is a lower class car. I told this to the lady at the office and they then tried to change the windshield wipers anyway. One hour later we could finally drive on. Returning the car 5 days later with no additional damage, I would love to have had a receipt stating this. I was told it would come by email, but after 3 days it still hasn't arrived and I hate these kind of surprises.

Car was in great condition and the pick up and drop off went very smoothly. Overall great experience with northbound and the supplier!

It was a good car for the trip we were taking.

Car wasn't available but was given a Subaru Forrester instead. Forrester had good features and drove really well, however fuel economy probably wasn't the greatest. Overall was very happy with the car.

Hello Ivar, thanks for your query. Everything was fine. We had booked a Suzuki Jimney and received a Mitsubishi Eclipse Cross. That was a very comfortable and reliable car. Thank you very much. It was a pleasure to discover your impressive homeland by that car. We treated it with care and returned it on 14 April. We absolutely must come to Iceland again, and will be very happy to rent a car from you again. Some remarks by our side. We had rent additionally a navigation system (Garmin) and a paper map. The card was not available in your office, but included in the calculation. The Garmin was not usable when using GPS coordinates as a target. On two days we had snow and ice on our car windows in the morning. Luckily we were able to borrow an ice scraper from another driver. Can you generally lay in an ice scraper into the car? Please check our comments to see if you can reduce the corresponding charges for Garmin and map? But now, thank you again. We wish you and your team a good start into spthe supplier and a successful season. Warmly, Claudia and Volker

The rental was fantastic. Staff was friendly and helpful. Could've used a bit more signage in the terminal for location...but info desk was very helpful.

We booked a 2022 model but I would say the car was definately older. It had 80,000km on the clock and had very basic equipment.

We've received a corresponding Mitsubishi Eclipse. She was a lovely car, great for those roads and harsh weather conditions. Staff was nice, service also - we've received notifications and weather warnings along the way. Drop off easy. One thing I'd like to point out - it was a hybrid car and we had no idea how to charge the other motor. No problem with that, petrol was enough. I just wanted to let you know. Thank you 😊

Very nice

It actually turned out to be a Mitsubishi eclipse cross, but still really liked the car

Very smooth. I got the car in less than 5 minutes! Also, the car company is a 5 minute walk from the airport main terminal so you do not have to wait for the bus. Last, it took me less than 5 minutes to return the car!

The car was amazing, served a couple explothe supplier the island just perfectly. Although it looks tiny, it is strong, handling well different kind of purposes. I would always pick this car again.

The staff were very supportive when my flight was delayed due to mechanical issues with the plane and my rental was held until I arrived. The pickup at Reykjavik airport was straight forward with very friendly staff. The return at the Reykjavik location was simple and I was conveniently transported to my hotel. The service was attentive and very pleasant. I would most certainly recommend booking a vehicle via Northbound and Go Rental when traveling to Iceland.

Everything went very smooth. Only it was difficult to reach the office by phone, when we had a question on the road.

Perfect. It was the type of car we need, easy to drive and very safe on the roads we drove. Very happy with the vehicle

Not only the car was great, but from the moment we got to the the supplier office we experienced great customer service. The drop off was equally a great experience. Would definitely recommend and rent a vehicle from this company again.

The member of staff at the supplier in Keflavik was excellent. He explained the various additional insurance options but without being pushy. The information provided in the days leading up to pick up was the best experience I've had from any car hire company. Lots of useful information about driving in Iceland, particularly road.is and vedur.is as well as things to be wary of. Depsite encountethe supplier tricky road conditions on one trip, the car and particularly the studded winter tyres coped admirably.

I got a mitsubishi eclipse, not a Subaru XV as I pre-booked - indeed I knew that the road conditions could be very poor in Island in this period of the year - which would be a Real AWD. There was a double charge on my credit card by the rental for the rental fee which was refounded upon my request to the supplier.

Renting a car through Northbound was really simple. No problem whatsoever, very convenient website, I highly recommend :)

Very good experience with go car renthal, compliant car just wipes additional hs. key box system for efficient departure and return.

Our vehicle was perfect for our trip and handled being in the snow no problem. Staff were friendly and were helpful in giving some tips on driving in the wintery conditions....and didn't even try and hard sell the additional insurance. Duthe supplier the winter we didn't expect the car to be clean on the outside, but inside was spotless. Our only "complaint" is there were no clear instructions to head over to the the supplier office as we were expecting to be met. It was an interesting 10 minute walk across the snowy car park and roads to get there, but will know for future as we plan to head back in September to visit the areas we couldn't get to because of the weather conditions.

The car was ok. For a 2022 car I was expecting an onboard gps, but the car did it's main job perfectly, drive ne around. No complaints there.

It was a good car for traveling around the country.

Our experience with northbound was great, no issues at all. A little confusing on the whole pickup situation but otherwise all good. Thank you.

Good morning Mr. Ívar, the car was pratically perfect but there was a small crack in the rear light (but very very small 😊). The staff in the office is wonderfoul ad very professional, congratulation!!! If I come back in Iceland I will come back to you for rent a car e and I will recommend your rental car 😉. Thanks for everything end see you soon…I hope!! Best regards Tommaso.

The review states for a 2019 Volkswagen Polo but I actually ended up with a Hyundai i20. Overall I was very happy with the car, it served me well and was a great little car. The collection was great, even though I arrived an hour earlier than expected the guys had the car ready and after a brief chat about the roads and conditions in Iceland I was on my way. Very happy with the service, I just wish I'd known the collection point was a 5 minute walk from the terminal. I ended up getting the bus but it would have been quicker for me to just walk over but this is no way is the fault of Go Rental as it was only when I dropped the car back off again I realised how close it was. I probably wouldn't have found the collection point if I had just walked from the airport but it is a very short distance.

The car has met our needs duthe supplier our trip , we have appreciated the roof box. The only small problem is that we had to inflate the tyres from the third day. The drop-off at the supplier into the night at the airport was not clear, I’ve never reiceved a code for the Keycafe system. So I put the key into the letter box next to the Keycafe boxes, I hope it’s OK for the supplier.

We ended up switching to a Mercedes Van. The first can had a damaged tyre/wheel and we had to drive it on a spare to the main office to swap for another vehicle. This prevented us from making it to the Westfjords which was disappointing and cost us the $350 USD rental for a house for that night. The second van had to have air replaced in one of the tyres daily.

The car was great. Big, steady, with a good view on the road. Made us feel comfortable and safe as a family. The 4x4 is a handy option when you drive on newly added dirt roads or so. The price of the car is very need. The service was good, for instance refunding a repaired flat tire.

Insurance too expansive person at the reception on our arrival at 16:30 on Sunday Bad reception impossible to get an invoice

It all went really well with the car, both collection and delivery. The car fully lived up to expectations. I would like to recommend Northbound and GO Car to others. Kind regards, Anette

We had a great experience with our car rental. I needed to make a change to our reservation and there was a quick response and great customer service. It made a great trip even better. We’ll rent with GO Car again when we return to Iceland.

A very solid car, well maintained. Good handling, low consumption and clear. Sufficient space for four people, including luggage (2 large suitcases, 2 sports bags, 1 carry-on suitcase and 3 backpacks). Overall very satisfied.

Everything as descripted. Friendly staff. Recommended.

This was the easiest rental experience with competent staff and the best price. The car handled Icelandic weather and F roads so well that I'm considethe supplier buying one. The heated seats and heated steethe supplier wheel were unexpected and appreciated perks. Jan warned customers via email about gale force winds in the forecast, with no driving conditions all over Iceland on a day I was planning to drive into the worst of it: "I usually recommend spending the day at the swimming pool, but this is one of the biggest storms I have seen in my lifetime! Staying inside some facilities seems to be the best option. Don't forget to park facing the wind and to hold your doors when opening them! Try to find a spot that is announced green on the forecast." It was that bad and I'm grateful I heeded the warning. Thanks Northbound!

We had a good trip with this Jimny, especially for photo & clip with this beautiful car!

We had an incredible trip through Iceland, the car rental was part of this. It provided all the comfort and all facilities we needed. The only thing we faced was the fact that the car was equiped with summer tires (driving it around in October). For most of the trip this was absolutely fine, but we faced a (snow) storm as well. Those two days I feel that winter tyres (even the ones without spikes) would have provided us more grip on the snowy surfaces. In addition, an extra compliment for the storm warming that we received 2 days prior to the storm. This timely helped us to stock up on supplies and to park the car in a clever spot regarding the issues that could be caused by the storm. Thanks!

Car was nearly new. Support was very good and replied very fast. Only the tire pressure of the car was not OK and needed to be adjusted by us. Moreover there was a box on the roof of the car that needed to be removed. Therefore we had to take a longer route through Reykjavik which wasn’t in our plan for that day.

The supplier is outstanding!!! D.J. helped me with everything! He took the time to show me different maps for navigation and weather, he took the time to walk me threw the vehicle, explained in full detail what to expect with Icelands weather and driving, cool places to go to and more. When I returned the vehicle he greeted me with a smile, was extremely easy to work with. the supplier was awesome...but DJ is what made the experience extraordinary!!! I have traveled to several different countries and never had such a wonderful rental agent to work with. I will forever be a customer of the supplier because of DJ! Thank you, DJ, for everything... You made a wonderful adventure even more extraordinary! Thank you! Megan USA