Reviews for GO Car Rental in Iceland

Wonderful service and the car! The car was in great condition, didn't cause any issues, and was easy to drive in snow, rain, and windy roads. One of the best choices in Iceland, in my opinion. I would choose it again.

Hello, We had an amazing experience driving the car around Iceland. We didnt find any problems except the Carplay wasnt working well everyday when we start the car. Although we were using the original apple cable, it wasnt working. We have to unplug and plug it couple times to make it work. Other than that, it was perfect!
Thank you!

Very weird and unsafe request for credit card information (name, number, validity date and cvv) via email, but otherwise fine.

Service was great! Price was very good.

Renting from go car rental was amazing, fast and easy, same goes for returning. No hidden fees, everything included. We would definitely rent again from them

Highly recommend. Very helpful team and easy process. Picked up and delivered. The car was excellent for our experience.

I had a fantastic trip at Iceland with my Jimny.
Brought me everywhere I wanted. Very reliable and made me feel comfortable driving.
I had to contact Go Car Team for something and they had a quick and good response.

Its a good car to drive in Iceland. Smaller than expected but definitely git the job done.

Northbound gave a very professional service as my agent, Anna was a great help, professional and also fiendly.
My experience with Go car hire started poorly but ended on a good note.
Firstly I was asked to pay almost double the agreed bill. Very strange or even suspicious but after showing my bill from Go he said he would amend the charge.
I paid cash but he was unable to produce a receipt but rather said he noted it on my file.
The car had a plastic trim in the drivers footwell that was not attached and twice jammed my foot on the accelerator.
Things improved on my return the young man on duty was very professional offering us coffee and was polite. Luca was the driver back to my accommodation. Later I received a call from him to say that I left my drone in the car which I needed early the following day. Luca drove back the half hour round trip in his own time to ensure it was returned to me safely.
Good customer service saved the day.

I loved the Jimny and GO Car Rental was great. We were provided with a newer model of the Jimny than expected. It seems Go Car Rental upgraded our rental simply because the newer model was also available. The staff were very helpful, such as describing the Iceland and Reykjavik driving experience as an orientation when we picked up the Jimny.

Northbound Car Rental (aka Go Car Rental) was wonderful! 5 stars for the vehicle, pricing and customer service. We will definitely rent with them again on our next trip to Iceland! Prior to our trip they were very communicative and picked us up at the hotel upon our arrival and dropped us off at the BSI bus terminal to get back to the airport. Easy!

Just perfect!

reliable car, well suited as a 4x4, the gears are very short so that driving in a town is not the best. Very good gas consumption, diesel at 5.5 l / 100 km.

Car was a great companion on my 3 week Icelandic summer adventure. It didn’t accelerate as quickly and smoothly as I would have liked but held its own on many types of roads and weather situation so I’m happy.

Rental experience overall was fine, due to the extreme shortage of cars available we booked super early and price was still crazy. The car had just been turned in the night before with a softball-sized smash in the windshield that they didn't have time to fix, but they included insurance and a wifi thing to compensate, and the guy was polite and apologetic. It wasn't in great shape overall, a 2017 with 160,000 km and many many strange rattles, but made it across lots of crazy F-road drives. PS a Jimny is smaaaaaaallllllllllll.

The Northbound representative originally misunderstood my order and cancelled my car. When they booked it again, it was double the price. When I informed them, they ordered the car again and also gave me the original price. That is great customer service. We picked up the car, but it was not available so they upgraded our car. The experience at GO Car went well too! The person who checked us in was nice. I returned the car and everything was great!

I was a little disappointed because I got a Renault Clio instead of the VW Polo I had booked, but when I got used to it, it was OK.

We traveled to Iceland on a family vacation and rented two cars: a Mitsubishi Pajero and a Dacia Duster. We were unsatisfied with both cars.

The interior of our Mitsubishi Pajero was dirty, the windshield was full of scratches and cracks, it had worn shock absorbers .The car was supposed to be model year 2017, but the documentation that was in the car showed it was imported in 2016, made for the Eastern European market. The car looked more than 5 years old as rust was visible everywhere.
We have at home a VW Sharan, 16 years old, and looks better than 4 years old Mitsubishi Pajero.
If the car is really 4 years old, it means that the car has been maintained very poorly.

At pick-up, we pointed out that the Duster 's display indicates: the car needs to be taken to a car repair shop. But it was claimed that everything is fine with the car. While driving, it turned out that the car could not drive uphill at normal speed. We lost a day while we were waiting for bring us a new car. The new car had a flat tire after two days. The tire was not punctured, probably the tire valve was leaking or the tire was too old.
We have been visiting Iceland almost every year since 2009 and I must say that this year was the worst as far as car rental is concerned.
Best regards
Family Dalla Valle

My husband and I were very satisfied with our car choice. The office for pickup and drop off was very close to the airport. We didn't have any issues when on the road.

Great car! And a guy from GO Car Rental was waiting for us upon arrival so we were able to get on the road quickly.

Nice car. Very good service front Go Car Rental. We will rent again.

Hey! I went to Iceland on March (before covid) for holidays. It was a great experience. GO Car had frequent airport pickup. The vehicle behaved perfectly (Dacia Duster). Price was alright. They offered a ride back to our hotel the day we had to return the car. The one thing that could have been better is to inform beforehand about the payment sistem for the tunnels (I didn't know about the online payment of the tunnel to the north of Akureyri and they charged me an additional tax)

Excellent service and value, we were met at the arrivals lounge with the car waiting in the carpark. The car was superb and made are holiday in Iceland epic.

Our experience with Go Car was hassle free and very straight forward. Our flights were delayed but there was still someone who met us at the arrivals hall to take us to the car. Their prices were definitely the best value and the 2019 jimny was a great little 4x4.

we liked it very much.

Experience was great. Quick and simple. Car was inexpensive. I would use again.

New car great experience

We had a "similar" car which was Subaru xv. Car was very nice and good. Only remarkable difference was that I rent diesel and subaru was petrol. Fuel consumption was a bit bigger. I rent also two camping mattress with car and those were quite poor. Gps, sleeping bags and cooling box was good. Service was good. Thanks :)

At first the rental company said they did not receive confirmation for my reservation and told us the car is not available, but there were going to get a call to their boss and see what they can do. After 30 to 40 minutes they come back and told us they found us a new vehicle so everything worked out fine at the end, but there was some time of stress and uncertainty in the beginning. We got a little bigger car than reserved which was nice, as for the vehicle everything was fine. The person from the car rental company was kind and explain everything needed. The drop of procedure was very easy as we just needed to leave the car at their parking spots and the airport.

We had An upgrade with a tucson which worked Just fine and It Was delivered to Us earlier.

Excellent service. I would suggest them. Closed To the airport.

Absolutely fantastic!

Only suggestion we have to improve service, is we we're not aware that a representative would greet us upon exit from arrivals hall.

We exited, and began searching for a Go rental booth along with the other providers.

Perhaps a clarity in the confirmation email in bold letters "A GO representative will greet you as you exit the arrivals hall..."

Easy car rental process. We were met at the airport with our car after getting our bags. The VW Golf was the perfect size for 3 of us with 3 bags and 3 backpacks. To return the car you just drop it off at the car rental return area and leave the keys in the car. You can easily walk to the airport from there. My only concern was there was no one to check the car over when we dropped it off. I did take a video of our car upon return to be sure I am not charged for any damage that wasn’t there when I dropped it off. Other than that it was a great experience!

Great car, the only down was that tire pressure was not checked (and air pressure warning was on since the beginning of the rental). So I had to add air pressure the first day of the rental.

It was great, and much roomier than I thought it would be - held 2 large suitcases in the back plus a smaller suitcase and a lot of STUFF!! We all rode comfortably and it seemed like gas mileage was really good.

It was absolutely amazing, the car got us everywhere we wanted to go. We needed up driving something like 2,400 kilometers and never had any problems with the car, even once.

Finally, we got a Nissan Qashqai 4x4

Bad start; the agent was late. After 2 sprays of windshield washer fluid there was no more, so I had to buy some out of my own pocket . The car was'nt in perfect shape but it did the job over all.

Starts when on. No breakdown. This is a prerequisite. On top of that : pretty bumpy car, not quite stable, air con out of order (would have been helpful on 08.02).
Staff very friendly at drop off and lift to appartment appreciated. Conversely, pick up could be improved.

Goooood! Very nice , not pushi, helpfull people. The car was not old, although there were some chips and cracks showing it was used for purpose it was built. F roads. This is the car that will never let you down even in complicated situations. Nothing happened during our 9 day trip, but I was sure Go guys are ready to help if I would need one.

Go car rental was great, the prices were by far the best and the staff were lovely. The process of collecting and dropping off the car was very simple and convenient. The car itself has some troubles in terms of stalling at unexpected times.

The man from Go Car Rental meeting me at the airport for my car was 1 hour and 15 minutes late past the previously arranged pick up time.
I did not receive any communication regarding an expected delay.
This is unacceptable.

When looking over the vehicle, he pencil whipped the inspection sheet, meaning he quickly filled it in and didn't thoroughly and correctly document all of the vehicle damage I was pointing out.

The rear wiper blade on the car was completely worn out and did not work at all.

The doors, while they did close and latch, did not close tightly. So, when I drove, specifically on any dirt road, the car sounded like it was going to shake the doors off the hinges. This was very loud, annoying, and uncomfortable for a two week rental going around the country.

The windshield washer fluid was not full at the start. It was empty after two days and I had to refill it.
Also, the passenger side washer fluid nozzle stopped working after a week, which caused the passenger side of the windshield to get very dirty.

I was not fully satisfied with the vehicle or the service at the time of pick up.

I had a wonderful trip with the vehicle. The service was perfect. Again with Northbound.

Everything went as expected with the rental car. The car was exactly as promised, and in good shape. The representative from GO met us at the airport after we arrived, and took us to pick up the car. Everything went perfectly, and the price was the best i found after much research. Would definitely use again!