"a car perfect for our tour around Iceland. the only issue is that beyonf the reliability of the engine and of the wheels for such roads, the confort of the seat is not consistent with the mentioned essential requirements. the car has been consistent with the opinions we've read during reservation, made online."

"The car we received was in poor condition. We got it in the car and saw right away that it needed an oil change, the light was on and the milage was over the distance on the sticker. We started driving away and noticed that while the hood was closed it was not locked, so we had to pull over and re-close the hood. I would expect this to be done befo... Read morere a car was given to someone to drive away. The back headlight would half pop out when you closed the trunk. The media system would reboot every 10-20 minutes interrupting our sound system, and with that, the google maps directions. It would take about 2 minutes to finish the re-boot and then reconnect. The car would also struggle to go up hills. The staff were very nice and friendly. Check in went very smooth. Other than the wi-fi device we were given took 5-10 minutes to turn on and connect. This was also something that delayed us while on our trip, as it would happen every time the wi-fi had to be turned on which was every morning, or after being out of the car for a few hours. Check out was also okay. Except the shuttle service was very late."

"First Dacia Duster (162k km on odo) was already with engine failure light on, once noticed, it has been told not to worry about it. It lasted a few days until it broke down, it has been replaced after 5.5 hours of waiting in a parking lot. Second Dacia duster (160k km on odo) lasted other 2 days until I personally led it to a mechanic, waisting ano... Read morether half a day. After a few, it broke down again. Justification: you chose an older model version, we check up each car and they are working. They gave me another car in the evening at my hotel (only after convincing them the problem could become serious in remote roads), this time it was properly working one. They gave me a refund of 1/4 the total price of rental (by mistake of the call center, but they kept their word anyway). We both lost A LOT of time and money for literally nothing that could be avoided in advance. A note about Samantha from GO Car Rental call center: no comunication or situation handling or any kind of awareness, a soft skill you need in my modest opinion. Referring supervisor choices (of waiting 5 hours) is not one of them."

"Had to change the initial car on our second day because of some technical issues."

"Malheureusement, nous n’avons pas reçu le véhicule annoncé. Je sais bien que les compagnies mentionnent « ou véhicule similaire » lors de la réservation… Il me semble que si je choisis une voiture hybride, je ne devrais pas recevoir une voiture à essence."

"The guy that helped us with pickup and dropoff was very helpful. I do think if you are using a number system at pickup there should be a sign stating take a number for service. I did not see that on arrival."

"The car was in good condition, but with 150,000 km on the clock, it would be better to replace it."

"We had a great experience with the car."

"I really liked that car (Toyota Land Cruiser Prado 150 Automatic). It is absolutely adapted to the partially rough terrain of islandic F-roads with its water crossings. It had a big fuel tank and good tires. When I had a minor problem when locking the car, the technicians of Go Car Rental were very helpfull via an rapide whatsapp exchange. Nothing... Read more to complain!"

"It looks like I was charged 60 Euro instead of 30 Euro for the partial refuel. I was quoted 30 Euro by the employee helping me. Additionally, the wait times were incredibly long. Either each pick-up and drop-off was taking far too long or the site was understaffed."

"At first I received a car 4x4 that gave some problems the first two days ,but luckily thanks to your ready help the second one was perfect and driven to the player where I was in reasonable times for the trip, that needed a good cor Iceland roads."

"Condition: When we picked up the car it had a warning saying "Service due in 7 days" - as we rented the car for almost 3 weeks we told the staff and they said not to worry. 5 days later we went to a workshop because we got a flat tire. The mechanics in the workshop then checked all other tires and realized that they were all in terrible conditions.... Read more They aligned with go-rental to exchange all four tires. If they hadn´t done that we would have had a flat tire again very soon and would have had to cover the costs. Two days alter the "STOP" warning flashed red in the cockpit. The light went on because the cooling water was completely empty. It took us some hours to find a workshop on a Saturday afternoon to double check of there was a leak. We lost some hours of our vacation which could have been avoided very easily if Go Rental would have had the service done as requested by the car. Pickup: We had to take a shuttle to the rental location. It was easy to find but very busy so we had to wait for 45min to get on a shuttle. Once we got to the rental place we had to wait for another 1.5h."