Reviews for

GO Car Rental in Iceland

Fine car, we ride 3000 km. no problems, 4 people in it and luggage.

I upgraded the car to Toyota RAV4 with Euro 375. The car is pretty good with spacious trunk size although the upgrade fee is a little bit higher than expected. Overall GO Car Rental is OK except the experience when I return the car. I were asked to pay Euro 3500 for the scratch I didn't do. With the proper photo we submitted, it was resolved at end.

The car we rented was fine

We were satisfied with the car. However it was described to suit for 5 luggages on the booking site in the internet, which was actually not quote correct as it could not take 5 large bags but only 5 smaller hand baggage luggages. So it was quite difficult to store all our luggage for 5 persons in the car. The description should be corrected online to help future customers choosing the most suitable car for them.

The car was great. Unfortunately we were not picked up at the airport on arrival and had to organize our own transfer. When we raised this with Go, there was neither an explanation nor an apology. I will recommend Northbound without hesitation!

The process for picking up the car was easy and efficient. The car was as described and worked well. The only comment is that there are so many white Dusters it was sometimes hard to find it in the touristy parking lots.

Decent but not exceptional, Did not receive vehicle requested. I accidentally booked for an extra day and no refund available. Got a parking ticket, paid the ticket and asked for the print out, ticket was $32 and change, was charged $67, a $30 service charge included which was not mentioned until I asked for a paper trail and physical proof. Terrible transparency and honesty will not be going back. Happy to take your money but not give back what is owed to you.

It was great. Fit our needs exactly. And the staff at GO where flexible on the return time which really helped us out. And Iceland was unforgettable. Thanks so much.

Car rental straightforward, helpful service, good value and easy return. Would absolutely use again and recommend.

Hello Service in GO Car rental could have been faster. When client comes to office, it would be nice that you would have service, instead of walking around and fixing places (personnel). In dropoff situation I had a feeling that they tried very Hard to find something to extra invoice.

Very happy with rental. Rates much lower than competitors and remained high quality. Good vehicle. Easy transaction. Transportation to and from airport timely.

Go Car Rental Reykjavic experience was good. Only issue was the fuel tank was empty when we picked it up instead if full. The lady we told about this said it was fine to fill it as we left Keflavík and bring it back empty. The problem was that she did not make a note of this on the records so there was a bit of a drama when we returned the car with low fuel tank. Luckily we had taken a photo before we drove off on the first day showing the petrol light on. Other than that the car was very good for 2 people, 2 suitcases and 2 backpacks. Brand new car. Good milage from the diesel tank. Handled the steep slopes and bends well. I would recommend getting a bigger transfer van or having 2 vans running each way because on pick up there was not enough room for my wife and she had to wait at the airport for the driver to come back and get her.

Everything was great with our rental car for our trip to Iceland. The car was exactly what we reserved, it was clean when we picked it up, the shuttle drivers were both friendly, and so were the office associates. Super-fast (compared to other rental agencies) check-in/out at the desk, too. I would highly recommend using GO Car Rental.

This was our first of many trips to Iceland. We prebooked months in advance and our driver/transport to car rental was waiting for us at the airport. Our plane landed after they closed so it felt above and beyond from them to be waiting for us after hour. She explained everything throughly and went over all insurance options. Nicely answered all my questions. Went by effortlessly and will use them again in our future visit to this beautiful country.

The Suzuki was perfect to go through the changing weather conditions! I would recommand this car! Employees were also very friendly, everything went very smootly. Happy to have chosen your company!

The car was a perfect size for our needs. The staff at Go was so kind and helpful, they made for an easy pick-up and drop-off. The car itself is definitely not suitable for long distance, WINDY drives due to its lack of aero-dynamics. It was difficult to keep the light and boxy car on the road while managing the speed limit, taking it slower in the higher winds out East.

A little difficulty in getting picked up at the airport, probably our fault - but other than that, great experience and rental.

It wasn't a Subaru, But it was a small SUV hybrid that was about the same size and worked very well for our driving around the country

Great and reliable car!

Hi, I was given a different car (Suzuki Swift). Aside from the fact that it did not have a built-in navigation system, everything worked very well. The only issue was returning the car, since at the day of the dropoff the office was closed. This was not a big issue since the instructions at the door were very clear and the actual drop-off place was just beside the airport. Best regards, Martin M.

Car was good. If there was more than one van taking people to airport would be better

Hæ! When we arrived at the airport we waited 1 hour for the shuttle bus, when the driver came the would not have all 3 passenger with him in the bus, because we did not have a children seat with us. I told the driver that I have rented a car with a car seat because I did not have a child seat with me in the flight. But he would not have the child with him in the car with no car seat, and that is also all right! But when we have ordered a car with a car seat, they should have one with him in the bus. So my husband had to go with the bus to your office and get the car, and then drive back for the airport for picking up me and our son. When my husband picked up the car, they told him that the gas was full on the car, it was not full it was only half full, but when we returned the car we have filled up the car, because i have read in the policy that it cost 35 euro in a fine, if you don't fill up the gas. We got a Renault Meagan instead of a Volkswagen Golf, that was okay. And the car was fine, so there was no problem there.

Thank you Ivan. We loved Iceland and will be back for sure. It was the first time since six years without the kids to have a vacation. I’m a car guy and very particular. So I’ve noticed that the car had very worn winter tires when we got there. I’ve asked the staff to put new tires on the car which they did, even with spikes which saved our trip on a steep icy road. We had to wait a while but it was worth it. Everything was perfect with the car and it took us all around Iceland for over 2000km. Unfortunately we had to make several trip change even for the last day. I k ow you have a 48h policy when we picked up the car to not make any change. Due to some unforeseen circumstances we had to shorten our trip by one day and I’d like to ask you kindly if you’d be willing to refund us the last unused day for the rental car?