Reviews for GO Car Rental
Awesome experience. We found our rental thanks to Northbound Comparator Portal (the price was lower than directly with the car company !) . The renting company was GO Car Rental (in the suburds of Reykjavik) . The car was the one booked (Dacia Duster), few kilometers and very clean. The staff at offices were very helpful and friendly (they can pick you up at your hotel). That helped us achieving a wonderful journey in Iceland
Philippe (France)
The car is in the good condition and didn’t give us any trouble during the 10 days trip we drove some F road and the car works great. It is a little bit crowded for three people . The price is unbeatable..
Booking via northbound portal was easy quick. Support by liam was excellent, all queries were responded by the team. One feedback while handing over the car , I had ask for feature overview. This should be done by default, as many customer would appreciate to know key features. They may not be driving the same car. Rest everything was perfect.
GO Car Rental is great! The car was in fantastic condition and was exactly what we needed. Pickup/dropoff at KEF was very easy. I would absolutely rent from GO again. I would recommend sand/gravel protection as some roads kick up rocks. One minor complaint we had is that the WiFi device we rented for the car was temperamental and did not always work well. Other than that was a great experience!
We had a very positive experience. Go car were more then accommidating. The fCia Logan was a nice and fuel efficient.
Experience was great, we were really happy with the rental and the interactions we had with Go Car Rental. No problems with the car or on the road. Northbound was really helpful too to be able to compare companies. I will definitely recommend you to the people I know if they plan a trip to Iceland!
The whole rental experience was very satisfactory. Although it was a last minute rental, Northbound's site was very easy to use and enabled me to make compare prices and car models from different car rentals. The prices are also very reasonable. They immediately sent me confirmation and instructions on how to proceed after I've settled the online payment, I was also immediately contacted by Go Car rental as well. As soon as I got to Keflavík Airport, an employee from Go Car rental messaged me that he is already at the arrivals waiting for me. He explained the insurance policy very quickly but really went into specifics. We got the exact model that we had initially rented and I am very pleased with the Subaru XV. We Didi the ring road and the Subaru XV was easy to handle. We did not encounter any problems and the Subaru that we rented was able to maneuver well even in difficult roads and terrains of Iceland...
I experienced no problems. Neither with the ca itself nor with the service.
We were very happy with our GO car experience. The pick up and drop off was easy, and the car was perfect for our needs. Our GPS rental unit however would not charge. we called GO car, but they were unable to help us with the problem over the phone. Now that I am home, I emailed them and they very promptly replied and said that they would be crediting my account for amount of the rental. I am happy with the result.
Very good. Easy pickup and drop off. We were late getting to the rental agent after landing, and he was still there waiting as promised.
The drop off could not be easier. Just leave the car and walk away.
It surpassed my expectations.
The Subaru was a great car for us to drive around. It was in good shape and the GO Car rep did a good job of documenting existing dings, etc. before we drove away. Such an easy process: he was waiting for us when we walked out of baggage claim, had the paperwork ready to complete, subbed wifi for the GPS I had ordered, and gave good information on returning the vehicle.
The Skoda Octavia diesel was excellent- very comfortable, powerful and with adequate room for five with luggage for two week journey around the ring road. The GPS unit that I rented was an old Garmin unit that ceased working on day one of our journey. I suspect that it might have been a blown fuse in the power cord or a blown fuse in the cigarette lighter; in any case I refused to pay for it and was refunded the expense after some back and forth emails with Go Car Rental . I had to purchase an Icelandic SIM Card for 38 Euros and used this with Google Maps instead. Recommend that you replace old Garmin GPSs with built in GPS in your rental cars. Also the mobile WiFi unit was a disappointment- it was unreliable and did not work for most of the journey. I also refused to pay for this and was refunded for the expense. I was impressed by a member of your staff- Teitur- he picked us up on time at our Air B&B in Reykjavik and he was very polite and responsive to my concerns with regard to the unserviceable GPS and mobile wifi units...
The vehicle was newer than expected, that was plus. The wifi add-on was great for our planning, navigation and other needs. The team responded to emails, contacted us by phone at the airport when we got a little turned around and gave explicit directions when I got confused about the drop off. Very happy with the whole experience. I think for the money and what I needed it was cheaper than companies right at the terminal. Also, the insurance package information was more clear.
Very good experience. Got picked up at the airport by GO Car Rental to my actual car. Everything was convenient, form pickup to drop off. Everything went the way it was suppose to.
We had a reasonable experience with Go Car Rental and Northbound, the only issue we ran into happened because we arrived later at the airport than we thought: it was quite complicated to get in touch with the rental agency and coordinate a pickup at the terminal. Go Car Rental's phone system was difficult to get through, and we had to call twice in order to get them to send a rep to pick us up (for this, I've deducted half a star). The other half star I am deducting because the extra insurance packages offered were quite expensive considering the base cost of the rental was already quite pricey.
Very good overall experience
We were very satisfied with the car.Good service.We recommend that the representative of the company meets the clients at the exit,where all passengers come out, with the name of the client, written on a sign.It would be nice that this person has some kind of recognition sign on his clothes,like an emblem for example.We had a little problem when we returned the car.There was not place to park it .May be the company can do something about it in the future.We still mean, that we can recommend your company to other people.Good car,good service and acceptable prices.
Ce véhicule nous a parfaitement convenu pour faire le tour du pays avec nos deux enfants. Le coffre est très grand pour un véhicule de cette catégorie. La consommation très raisonnable. Rapport qualité-prix donc très bon. Nous sommes très satisfaits.
construction or repair in Iceland. Go Car told us it was the only Jimny in their fleet with new tires. The windshield wipers were worn, but we were lucky to have only two half-days of rain. Go Car should recognize that tourists require good wipers to appreciate the scenery. The Go Car representative was late in greeting us at the airport, a minor comment. I encountered a couple of service stations that would not accept my credit card, so I used N1 service stations and cards. At the end and as expected, I gave away an unused 5,000 ISK N1 card which I had been holding as a contingency. Perhaps your firm can help solve the problem of unused N1 cards. In conclusion, the Jimny performed admirably over twelve days of driving around the island, including the Westfjords and Westland. It was a bit cramped for driving, but I wanted to economize. Thank you for a good job.We carried two suitcases, a wheelchair for my wife, and assorted small bags...
Excellent service, great car. A representative waited for us at the airport and guided us to our car which was a brand new Skoda Octavia. It had lots of space we brought for a family of four. Everything went really smooth. Highly recommended!
Very good experience. We appreciated the good welcome at the airport. The car met our expectations.
Great idea to rent camping equipment at the same time as the car.
It was great that driver was wainting us on arrival.
But we were disapointed that we were not informed that I will need to have a debit card with 2500€ limit. (I didn't had such so I had to pay more expensive insurence)
Loved working with Go Car rental. Someone from their team picked us up early from the airport and gave us some much needed advice since it was our first time in Iceland and was extremely helpful. Would highly recommend renting from them!
Loved it!
There was someone waiting for us at the airport.
Quick and painless paperwork and drop off.
And the car was perfect for Icelandic roads!
Very good!
But I concern about request nothing has any problem without check after return your car.
Very good first time experience with Go car rental. We were met at the airport and went through the paperwork & all the checks with the representative, it was much quicker & more efficient than our experience with alternative car rental companies in Iceland.
Good. Staff was very responsive to an issue encountered on the road. Very pleased.
Very uncomplicated and familiar. I would recommand northbound to my friends if they go to iceland.
