GO Car Rental
GO Car Rental
Beoordelingssamenvatting
Gegenereerd door AI op basis van 12 maanden beoordelingen
Most travelers were happy with GO Car Rental over the past year, often praising friendly staff, fair prices and cars that drove well. A few guests had mixed feelings when service or car condition didn’t fully match expectations.
- • People liked the clean, comfortable and reliable cars, good 4x4 options for F-roads, and helpful staff, with some mentioning smooth drop-off and useful extras like WiFi and roof boxes.
- • Several reviews mention slow or confusing airport pick-up, long waits at the office, and occasional mismatches between the booked and received car. A few guests also noted unclear insurance/credit card rules, high damage charges, and some cars with older tires or minor technical issues.
Beoordelingsscores:
| 5 Ster |
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| 4 Ster |
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| 3 Ster |
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| 2 Ster |
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| 1 Ster |
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Vloot
GO Car Rental heeft 12 voertuigcategorieën in hun vloot
Beoordelingen
"The wait time & process took about 20-30 minutes, but otherwise, pain-free & easy."
"The wait time & process took about 20-30 minutes, but otherwise, pain-free & easy."
"Well, the car could use some minor repairs, but it was durable and reliable, and served us well all along the Ring Road. I might have missed the navigation in the car."
"Well, the car could use some minor repairs, but it was durable and reliable, and served us well all along the Ring Road. I might have missed the navigation in the car."
"Great little Dacia Duster. It coped with the Froads very well and even did a couple of river crossings."
"Great little Dacia Duster. It coped with the Froads very well and even did a couple of river crossings."
"a car perfect for our tour around Iceland. the only issue is that beyonf the reliability of the engine and of the wheels for such roads, the confort of the seat is not consistent with the mentioned essential requirements. the car has been consistent with the opinions we've read during reservation, made online."
"a car perfect for our tour around Iceland. the only issue is that beyonf the reliability of the engine and of the wheels for such roads, the confort of the seat is not consistent with the mentioned essential requirements. the car has been consistent with the opinions we've read during reservation, made online."
"The car we received was in poor condition. We got it in the car and saw right away that it needed an oil change, the light was on and the milage was over the distance on the sticker. We started driving away and noticed that while the hood was closed it was not locked, so we had to pull over and re-close the hood. I would expect this to be done before a car was given to someone to drive away. The back headlight would half pop out when you closed the trunk. The media system would reboot every 10-20 minutes interrupting our sound system, and with that, the google maps directions. It would take about 2 minutes to finish the re-boot and then reconnect. The car would also struggle to go up hills. The staff were very nice and friendly. Check in went very smooth. Other than the wi-fi device we were given took 5-10 minutes to turn on and connect. This was also something that delayed us while on our trip, as it would happen every time the wi-fi had to be turned on which was every morning, or after being out of the car for a few hours. Check out was also okay. Except the shuttle service was very late."
"The car we received was in poor condition. We got it in the car and saw right away that it needed an oil change, the light was on and the milage was over the distance on the sticker. We started driving away and noticed that while the hood was closed it was not locked, so we had to pull over and re-close the hood. I would expect this to be done before a car was given to someone to drive away. The back headlight would half pop out when you closed the trunk. The media system would reboot every 10-20 minutes interrupting our sound system, and with that, the google maps directions. It would take about 2 minutes to finish the re-boot and then reconnect. The car would also struggle to go up hills. The staff were very nice and friendly. Check in went very smooth. Other than the wi-fi device we were given took 5-10 minutes to turn on and connect. This was also something that delayed us while on our trip, as it would happen every time the wi-fi had to be turned on which was every morning, or after being out of the car for a few hours. Check out was also okay. Except the shuttle service was very late."
"First Dacia Duster (162k km on odo) was already with engine failure light on, once noticed, it has been told not to worry about it. It lasted a few days until it broke down, it has been replaced after 5.5 hours of waiting in a parking lot. Second Dacia duster (160k km on odo) lasted other 2 days until I personally led it to a mechanic, waisting another half a day. After a few, it broke down again. Justification: you chose an older model version, we check up each car and they are working. They gave me another car in the evening at my hotel (only after convincing them the problem could become serious in remote roads), this time it was properly working one. They gave me a refund of 1/4 the total price of rental (by mistake of the call center, but they kept their word anyway). We both lost A LOT of time and money for literally nothing that could be avoided in advance. A note about Samantha from GO Car Rental call center: no comunication or situation handling or any kind of awareness, a soft skill you need in my modest opinion. Referring supervisor choices (of waiting 5 hours) is not one of them."
"First Dacia Duster (162k km on odo) was already with engine failure light on, once noticed, it has been told not to worry about it. It lasted a few days until it broke down, it has been replaced after 5.5 hours of waiting in a parking lot. Second Dacia duster (160k km on odo) lasted other 2 days until I personally led it to a mechanic, waisting another half a day. After a few, it broke down again. Justification: you chose an older model version, we check up each car and they are working. They gave me another car in the evening at my hotel (only after convincing them the problem could become serious in remote roads), this time it was properly working one. They gave me a refund of 1/4 the total price of rental (by mistake of the call center, but they kept their word anyway). We both lost A LOT of time and money for literally nothing that could be avoided in advance. A note about Samantha from GO Car Rental call center: no comunication or situation handling or any kind of awareness, a soft skill you need in my modest opinion. Referring supervisor choices (of waiting 5 hours) is not one of them."
"Had to change the initial car on our second day because of some technical issues."
"Had to change the initial car on our second day because of some technical issues."
"Malheureusement, nous n’avons pas reçu le véhicule annoncé. Je sais bien que les compagnies mentionnent « ou véhicule similaire » lors de la réservation… Il me semble que si je choisis une voiture hybride, je ne devrais pas recevoir une voiture à essence."
"Malheureusement, nous n’avons pas reçu le véhicule annoncé. Je sais bien que les compagnies mentionnent « ou véhicule similaire » lors de la réservation… Il me semble que si je choisis une voiture hybride, je ne devrais pas recevoir une voiture à essence."
"The guy that helped us with pickup and dropoff was very helpful. I do think if you are using a number system at pickup there should be a sign stating take a number for service. I did not see that on arrival."
"The guy that helped us with pickup and dropoff was very helpful. I do think if you are using a number system at pickup there should be a sign stating take a number for service. I did not see that on arrival."
"The car was in good condition, but with 150,000 km on the clock, it would be better to replace it."
"The car was in good condition, but with 150,000 km on the clock, it would be better to replace it."
"We had a great experience with the car."
"I really liked that car (Toyota Land Cruiser Prado 150 Automatic). It is absolutely adapted to the partially rough terrain of islandic F-roads with its water crossings. It had a big fuel tank and good tires. When I had a minor problem when locking the car, the technicians of Go Car Rental were very helpfull via an rapide whatsapp exchange. Nothing to complain!"
"I really liked that car (Toyota Land Cruiser Prado 150 Automatic). It is absolutely adapted to the partially rough terrain of islandic F-roads with its water crossings. It had a big fuel tank and good tires. When I had a minor problem when locking the car, the technicians of Go Car Rental were very helpfull via an rapide whatsapp exchange. Nothing to complain!"