Reviews for

Icerental 4x4

in Iceland

Hi there,
Our first Car from Icerental 4x4 was an old car and the heating stopped working when we were on the road, we had to stop in a little village, and call the rental service. In cause of this problem we had to change the car, after 2 hours they brought us a new car, but we lost half a day waiting for it (in our short journey).
After that inconvenience we had a good trip around Reykjavik.
When we brought back the second car to Rental Service the transaction was easy and fast.

The car we hired from Icerental 4x4 had some serious problems with the headlights. The plastic was not clear and blocked a good amount of light coming out. In the 3rd day, after driving about 200 km at night and trying my best not to go off the road every time I had a car coming from the front, I contacted the company telling them the problem and asking for a replacement car. They asked me to go back to Keflavik and exchange the car, they did't have anybody to send to Reykjavik (or didn't want to do it). As it was already 10 PM, and I had to rest for the next morning's trip that started at 5:00 AM, I was forced to pass the offer and to keep the car. Although it was my decission, I felt like I was't helped as I should have. I paid in advance, with full insurence, so I expected they would come to me, not me to them on my own time and expense. Anyway, I would like to thank Northbound for the TOP service they provided, and Rúnar for his dedication...

just fantastic, drove beautifully

Nice friendly staff, patient enough to explain everything.
I accidentally booked an old car, didn’t see clearly in the website I could upgrade to a newer one, but the car seems fine.

Very nice experience. I had drived more than 3,200km in Iceland during my trip. The people from Icerental 4X4 were very nice and gave us all information we should know for driving in Iceland. At last, when I retured the car, they were very kind to send me to my hotel by their shuttle bus. So if you asked me, Icerental 4X4 would be highly recommended.

Nous avons pu utiliser la voiture parfaitement bien nous avons beaucoup bouger exclusivement dans l'ouest de l'Islande la consommation de cette voiture et un peu élevé un plein d'essence coûte 90 € pour 500 km environ.
C'est une très belle expérience pour moi et ma famille en effet nous étions 5 pour cette voiture et tout était parfait pour notre retour comme nous avons l'avion à 8h à papa nous avons dû nous lever à 4h pour rendre la voiture 3h avant afin de profiter des navettes de ce loueur très professionnel.

Excellent, this car was perfect to our needs, it was in a good status, and we haven't any problem in Iceland road's.

Overall rental experience was ok, what seemed like value for money turned out to be a little more complicated (ie no insurance included leaving you with a deposit of up to €700 and the staff made us quite aware that any scratch or damage will be charged to such deposit). Considering the age of the car (2011, approx. 320k kilometers/185k miles) that seemed a little off, as such we opted for the better be safe than sorry option and paid the rental price again in special insurance with no deposit. The car itself was ok to drive and did its job to get around Iceland.

Generally the experience with Icerental 4X4 was good but the car wasn’t supplied with an ice scraper and also the windscreen wiper blades were in bad condition making visibility difficult.

The rental process was easy.
We were picked up at the airport and drive to pick up the vehicle. So glad we also rented a wifi device as well. It made our navigation so easy without worrying about data usage.
The vehicle was an older one but fit our needs and gave us excellent service.
Kudos to Icerental 3x4.
We chose to get insurance from a third party.
Please heed the warnings they give you. The weather is harsh at times and they can give you great tips for handling it.
Returning the vehicle was just as easy and they drive us back to the airport.

We would highly recommend Icerental 4x4.

We came as a group of 8 and were told the expedition would be large enough. We packed all of us with all of our suitcases just to find out the front defrost didn’t work. We had to pile out and rent another vehicle. We ended up with a van which was way better. In the future make sure customers are given vehicles which are large enough to accommodate people and luggage

The 4x4 that I rented was 300000 km. It was in very good condition and we had no problem.
The arrival at the airport was very well organized.
Thank you!

Pick up from KEF airport was on time, short drive to office. Dacia Duster was perfect for our mid-November Ring Road (#1) two week trip. Having 4 wheel drive and studded tires made even icy roads feel safe. A few roads such as 25 kms to Dettifoss waterfall were snow covered, deep in parts but no problem with the Duster. A sensor warning light on the dash came on, but a quick call to the office gave us peace of mind and we continued for the next 10 days with no problems. We both highly recommend the people, service, and Dacia Duster!

The vehicle was adequate for our use, the main beam was a little weak ( possibly because the age of the vehicle) but was an exceptional price ! And will be recommending your services to friends and family .

Excellent welcoming, good prices, thanks you gars !

Together with my wife and my son and his girlfriend I made a trip through Iceland. What a special country with its own 'character'. This also applies to the weather. To admire all the beauty that Iceland offers you have to leave the beaten track. For this we rented a 4x4 at The Northbound. We are very satisfied with the service and the price / quality ratio. Our next trip we will definitely rent a car again at this young but professional company.

Nice experience for booking a car with Northbound. Easy process to get what you wish!

The wheel was not aligned and when I was releasing the steering wheel, the car wasn't going straight forward and tend to go to the right direction. The windshield wipers both front and back were not good at all, they needed to be replaced. For the heating AC it was taking some time to start heating the car. Brakes were not very sharp, had to press the brake pedal with more force than usual. lots of wind and tire noise comes into the cabin.
The car was running on diesel which was good for amount of mileage we did. The car is spacious and automatic gearbox and cruise control make it easy to drive for long hours. Also it was nice to have seated heating, very useful. USB charging was useful as well.

The rental team were great and informative.

Great company and great car.

The car did the job but had a few faults (mirrors, demisters, etc.). Since our group was so large we didn't have much choice of suitable vehicles from any Iceland rental firm so at least this company had a vehicle that fit the bill! Or pickup experience wasn't great, the driver would not take our whole group to the rental place so we had to leave our kids at the airport while the two adults (nominated drivers) went to fetch the car. Our understanding from the website was that the whole group would be collected.

Great guys and great car. Really helpful advice about the island.

Everything was ok during process. easy and clear, they upgrade us with a better car.

However we purchased some insurance items splitted, and when we decided to take the car we did wanted to take some more clauses, meaning that would have been same price as a package that they had, however they did not want to make us pay for the price of the package but all items splitted what meant an increase of the price (35€ aprox) for the same product and it was a bit tricky

But at the end of everything process was easy, they were friendly staff and cheap price for good quality car I will not give them a better rate because of the tricky thing but it is recommendable indeed

The car was great and very stable! It served us very well throughout the trip, though petrol was expensive :)

We were changed to a Rav4 at rental time. The vehicle was roomy enough for the 3 of us that were visiting. Except for a sensor problem with the tires all went very well. Representatives at facility were very friendly and efficient. If I ever return to Iceland I would not hesitate to use you again and also be happy to reccomend you to any friends that might visit.

There were 3 things that keep me from giving a 5 star review.
1) We waited at the airport for over 30 minutes for someone to come from Icerental 4x4 to arrive and take us to get the car. Once we did have someone available, they could not take our entire party, but only the driver, to the car rental causing the driver to return to the airport for the rest of our part and the luggage.
2) There were a couple of mornings where the car was slow to start, indicating that the battery was not at its best.
3) If we hadn't brought our own car charger with us, we would not have gotten good use of the wifi device. The cord that came with the device wasn't keeping the device charged or connected effectively.

Other than that, our experience in Iceland was great. Northbound provided what they said they would and the car did everything we needed it to.

Car had done a lot of KM for something that was meant to be only 2Yrs old.Looked well used.Lots of small areas of damage which you have to agree to - not all marked.
Car did dive ok and had no problems.