Reviews for

Icerental 4x4 in Iceland

it was a Hybrid Vitara AWD. Great fuel economy, good car

Service was great. Cars were clean and we were out in a short time.

Car had a lot of KM on the odometer but otherwise in OK operational shape. The AC had a high pitched sound to it, though. Airport pickup was a little hectic. Only the primary driver was allowed to go to the rental car location to pick up the vehicle. Afterwards, I had to drive back to the airport to pick up my friends. The staff on-location was nice. We experienced no hidden fees and pricing was clear when we showed the voucher.

It was great, although it felt like the car was a bit older than -22.

It felt like a really solid and reliable car. I choose this car because I drive the same one at home. I was happy with the 4x4, had to use it once, on a unforeseen bad road.

We have loved to travel with this car, especially with the rooftent. Easy camping. A rather comfortable tent. Unfortunately it was advised by ice rental 4x4 not to use the tent in the storms of our first week (1-8 june) and we needed to book hotels. Extra unforeseen costs. We advise you to explain that better in advance during booking.

The car itself was great and drove nicely. Pick up went well, but nobody was holding a sign of northbound so that was a bit confusing. However, we rented the car with roof tent and the tent wasn't of the best quality. There were little holes in the tent, which made it difficult to stay warm. There was no inner lining of the tent available, so we couldn't use that to make the tent warmer. Additionally, we rented sleeping bags with you guys, expecting they would be sufficient for Icelandic weather. Unfortunately, these were not very thick, so this didn't really prevented us from becoming cold. We ended up using some plastic sheet to create some sort of extra tent layer, a fleece blanket and a sleeping bag liner to remain warm during the night. So that was a bit unfortunate.

We had to change the vehicle after one day: an error message was displayed. We were informed that this error message is a known problem with Suzuki Vitara. We lost a day by exchanging it. The replacement vehicle, a Suzuki Vitara, displayed the same error message after two days. We did not exchange the vehicle again....we would loose anothernday. Both vehicles had around 300,000 km on the clock and were therefore not in a satisfactory condition, both visually and technically. Vehicles with these defects should not be offered for rent.

Easy pickup from airport Staff acted fast and we had our vehicle within a few minutes. The few existing dents on the car was written in the contract, so we had nothing to worry about. Car was clean and tank was filled. The car was smooth to drive Except sometimes the Lane assist failed and pulled os to the Middle of the road. It was better ro drive without it. The usb port didnt work to connect our phone to the media system, but they have no way of knowing this unless customers tell them. I mentioned this upon returning the vehicle and they took it seriously and would fix it for next costumer. Easy return of car and transportation to the airport again. Would definition book Again.

Everything worked great, got picked up from the airport - 5min later we were at the car rental. We were earlier than expected so we received an upgrade since our car was not ready. No problems at all and very smooth process. The car we got was a plug in hybrid, and we charged it for free a couple of times when having lunch/dinner. There's allot of free chargers spread out over Iceland. Would recommend!

I loved Northbound the car company, IceRental 4x4, was so lovely and helpful. I had an easy ride through the ring road. I also used the sleeping bags from the company and found they were clean and great quality, kept me warm on the island!

The pick up experience was unpleasant. We waited for over an hour at the airport. We called IceRental several times with no answer. The first car they gave us, the USB outlet didn’t work to charge the phone. We had to get a new car. The USB worked to charge, but despite the car saying it had apple play, this didn’t work. Since there was no navigation system in the car, this made driving around difficult. Otherwise, the car was fine and the staff was nice.

It was the perfect car that we needed to see Iceland for the first time. Plenty of room for our bags in the boot. Having a USB B charger in the car was perfect for our long days out on the road.

Good experience Have cigarette charger in car for customers

Northbound to the hassle out of trawling through various website comparing deals and T&C's and we would use them again for our next trip.

We enjoyed it, had decent gas mileage for an SUV size vehicle, was comfortable, clean and spacious. 4 wheel drive was a little difficult to get to work without very clear instructions, that we had to google. The sensors for the adaptive cruise control (collision alert system) might need to be checked, there were multiple times that they went out while driving, this could have been due to weather however.

The car we got was absolutely perfect, reliable and good on fuel. The price was the best part of everything it was a better than a lot of places. The only fault we had which was a big one a bit was the pick up. We just assumed and it was not communicated that only 1 person was allowed to travel to the rental place even when we had paid for 2 drivers. when we arrived there it was a hour long queue and we was handled extremely quickly, we had our ID scanned and got chucked out to a car that was running sat outside, no explanation or anything said about the car. After this wait we arrived to drop the car off quite early and it was empty and everything was fine, so i guess it was just what time or with the flight

Yes it was great

Only driver was shuttled to Location. Took extra Time to go back and pick up the Party. Car was OK, Everything was as expected

We had a substitute for a Toyota RAV4 - a Suzuki 4x4 hybrid- the car was great! All the nice extras- leather seats, heated steering wheel and seats, we loved the EV , very comfortable to drive - customer service at pick up and drop off terrific.

Thank you. The car was in good condition. The rental team at Icerental 4*4 was friendly and cooperative. The rental procedure passed smoothly. We especially admired the pick up and drop off at the airport. As a point for improvement we’d suggest having a faster email support and fixing the form on the website. But these two are minors really.

Very nice. We washed the car before returning it. The employee said we don't need to do that as they would do in any case. So maybe this point could be clearer upfront. :)

It was great! It performed very well in some very wet and slippery and driving conditions.