Reviews for

Icerental 4x4 in Iceland

The car was fine, but there were too many automatic things that thought they knew better than us (windshield wiper speed, radio settings, temperature controls, etc.) A backup camera would have been nice.

The Subaru was a great choice for us

Icerental 4x4 did a very good job with our 10 day car rental service. They picked us up on time from airport, paperwork process was smooth. Return process was smooth.

Northbound is an excellent platform that really cares for their clients - before, but ALSO after you use their services. They do follow up and assist you for real. I dearly recommend them The vehicle I rented was from a 3rd party company called IceRental 4x4 and their services were awful, rented me a vehicle with 410,000 km on board that ended up in smoke! Literally. So be careful what you receive when u get there. A lot of scam companies. Northbound is just a platform for all these rentalcompanies so dont confuse between the two. Northbound 10/10 IceRental 4x4 3/10 - i give a 3 JUST because they sent me immediately another car when the other one broke down. But the 2nd car had also 200k km on board, much weaker and had to cross the westfjords with it

Very good thanks

I had an excellent experience with Icerental 4X4. I found their vehicles to be of good quality and good value.

Hello, Overall experience is good. The car has no major issue but the engine light is on when we got the car. It makes me worry about the safety eventhough nothing happens. The second issue is the passanger side wiper should be changed. I told staff the issue and he said to me you should change it and we will reimburse the cost". I came to enjoy my vacation not to fix the car!!! It blocked the view and create a safety concern. The person who check our car is rude. He told me wife "All luggage out".

On the whole the Subaru was more or less O.K. Heating did not work properly (front screen fogged immediately up when heating was not concentrated on front screen solely). I was surprised getting a 1 year old car with a mileage of 84.000 km. Pickup was demanding (check/documentation of a number of damages, which weren't completely registered in Icerental system). Fortunately I took pictures, as at dropoff there were discussions about new damages (which already were visible on photos at dropoff - Icerental system was not refreshed since pickup).

Everything was perfect!

Thanks for checking it with me. Everything went well until I was in a horrific wind storm that caused complete shattering of passenger window.I had purchased insurance at rental. The agent stated at rental that one of the things covered was broken glass. Upon return of our car he said that only covered the windshield and promptly charged me around $400 dollars. Please be aware that at rental I was told broken windows were covered. No statement was made that only the windshield was covered. Your comments and help would be greatly appreciated. Kind regards Stan Rogers

Great experience.

Pick up and return were super efficient. Staff friendliness and explained everything in details. Shuttle right on time to pick us.

Icerental4x4 = Perfect Suzuki Grand Vitara 2015 = to much fuel

Firstly, the car stopped working just after less than 12h since I have rent it. The situation was made worse by the fact that the worker who answered my call was very rude and did not allow me to explain properly what was happening with the car. He kept insisting that it was a battery problem and ended up hanging up the phone before I could explain that it was not a battery issue. The replacement car was smaller than the car that I have rent, so I asked to change the car and arranged to pick up the new car at 9 am the next day at the location where we were in the country, but the car arrived 3 hours later. I am extremely disappointed with the service that I received from the company. The customer service that I received was lacking. The staff was unhelpful and unfriendly, and it seemed as though they were not interested in addressing my concerns. I had hoped for an stress-free and enjoyable vacation, but instead, I was met with frustration and I had waste lot of time during my holidays trying to solve this issue. 

Thanks everything we perfect

The car was ideal for our purposes of touring west and south Iceland; plenty of room for three adults and our luggage.

The car was great for all weather conditions. Service at the rental station was great too. We had to wait a bit for the Pick up service. And the lady who drove us was very unfriendly.

Everything's fine exept pickup (they took just 2 of us) and dropoff cause we have to wait a little to much. But it's ok i don't complaint too much. Staff non so friendly. The big problem is the insurance system... it's not clear at all and when we booked the car with a third part then we had to pay much more without a full insurance.

The car we got was not well maintained and had engine issues. When driving >70 km/h, there was a sudden loss of power for some seconds. This could happen from once per hour to once per minute. The dashboard indicated messages to check injection system and check anti pollution system. Unfortunately we only found out after starting our tour around the island. I contacted the rental company. They offered to change tha car, but this was only possiblr in Reykjavik, so that was not possible for us. So in the end,for a 800 eur rental, the quality was not ok.

Hired Dacia Duster for 7 days. No problems hiring and returning (even at 4.30am).

The Subaru was a good choice for Iceland and handled the changing weather with ease. Big enough for us, the boot may be a bit small for those travelling with 4 full size suitcases. Also, the fuel release is on the drivers side floor on the door side, probably covered by the mat.

The car was great, for perfect price. Did 2800km around Iceland in all conditions and without any problem. Just do your own insurance in advance, which will be definitely cheaper that the one, which you can get from the rental.

Very nice staff. Very helpful attending all my queries. Also recommended me to take the return at 4 am to avoid additional charges which was very kind

hired a car for recent trip to Iceland and the overall service was very good car was in excellent condition in and out; staff were all friendly and polite, no hard sell for extra insurance etc, pick up and drop off very good. if i were to make a criticism it would be having to leave wife at airport while i went to collect car and the go back to pick her up after all paperwork was completed,(mini bus was full could only fit one more in so seemed fastest way to collect car so was my choice ultimately.) if i return to Iceland i will use again.