Reviews for Fara Touring Vehicles
Hola, quiero dar las gracias por el buen servicio que recibimos de esta empresa, destacar la puntualidad a la hora convenida para recogernos en el hotel, el proceso de contratación fue bastante rápido, aun así recibimos toda la información que se requería para conducir por Islandia con todas las advertencias en cuanto a los controles de velocidad, estado de las carreteras, precaución para conducir en distintas situaciones, las gasolineras con descuento, acceso WIFI que nos vino genial en algunas ocasiones, etc. El vehículo estaba en muy buenas condiciones y se comporto genial durante todo el recorrido. La pagina web es muy completa y si quieres tener idea de como debes conducir te recomiendo leas los artículos que en ella aparecen. Por todo lo anterior doy un excelente a mi valoración y les recomiendo a todos los que quieran tener un viaje sin contratiempos en lo relacionado con el alquiler del vehículo...
I have to share the exceptional support I received from Adam from Fara. We started our journey to Iceland with a major setback as our fight operator had gone into liquidation. Which meant we had to rearrange everything including flghts, hotel and car hire. Adam was very prompt in responding to my mails and helping me out at every step, even though if was all over the weekend. It really meant a lot in that time of confusion and being supported. Would happily recommend Fara to all my friends and family visiting Iceland. Truly exceptional customer service.
When traveling to another country there are times when things do not always go as planned. Keeping that in mind, there are things that could have gone better, but all in all everything turned out all right. The price was good and they had a vehicle large enough to fit our party of 9 which was great. I'm not sure if we arrived too early for the pickup shuttle (even though we had sent that info over way in advance) and so had to wait a bit for the pickup shuttle to arrive to the airport to bring the drivers to the rental office. Our vehicle was acting up when we started to drive off (would not accelerate) so we had to bring the car back but they managed to fix it. I think the whole pick up process took longer than what we were used to (luckily we had planned for any delay). Also be sure to take a picture of the gas and Ad blue tank in the start of rental (as they accidentally charged us for half tank of Ad Blue when we only had started off with half tank, but they refunded it once I showed the picture of it)...
Friendly and professional service. The car we rent was in good shape and capable to handle all the tasks we gave. The company also offers free shuttle service from/to the airport. Although we did not know, something worth to mention is that this company provides Chinese service as well. Documents are all in English / Chinese, and people work there speak fluent English(we actually met one lady who works there speak native level Chinese when we returned the car).
Very good vehicle and very good customer service. I am very pleased.
Free Cancellation & Amendments
Good service, excellent car, value for money
Staff was very friendly and helpful. I also chose this company because they had vehicles available that could travel on F roads. I would definitely recommend them to anyone I knew who would go to Iceland
The Fara Team was overall extremely helpful with our car arrangements. We had top switch models, but the team handled it very well, and what I appreciated most were the emails in advance of our trip, with advice on driving in Iceland, which made us feel very comfortable in traveling through the country. My only suggestion for improvement would be the responsiveness in meeting passengers at the arrivals hall, as we had to call twice about being picked up. Other than that, was very happy and will recommend to others. ( and having Thor the puppy, greet us at the office helped as well!
Its a good experience. We book jeep compass but instead given a hyundai tucson ix35, told us that it is the same class. After that, everything is great. We drove circle the ring road and the car handled it well even in different climates. We had no trouble with the car. As for service, fara answered all my email prior to arriving to iceland and also helped me in my trip. Also they are on time when getting us back to the airport even it isnt office hours yet. Recommendable company. Will book again in our next visit!
Great overall experience.
We had a lovely well presented vehicle from Fara and Kris who was dealing with us picked us up from the airport and dropped us back.
He was very polite and friendly also knowledgeable about where to vist to make the most of our trip. We would recommend booking with Fara for your trip.
It was very good, helpful people!
Would definitely recommend them :)
I finished my trip to Iceland safely and am traveling to Paris. Iceland was able to do so because of the friendly staff who came to the airport to pick up and the staff who helped me quickly deal with the problems that had been caused by my mistake. I finished my trip to Iceland safely and am traveling to Paris. Other reservations offer discounts to all my acquaintances. I'm so grateful. Maybe I should make a reservation in Fara Rentaka next time. Thanks a lot
Good comfortable car as we were looking for. Not a luxury car but totally fine nevertheless.
Free Cancellation & Amendments
Generally very well organised and a great experience. Good tips and advice from reception lady too. The vehicle was in a good condition and ran well. Would definitely use again and recommend to friends.
The vehicle was great for the reasonable price they offered! Surely much better than the ones at the airport!
Car changed for a different 7 seater and all good.
Picked up on time and dropped off straight away and great service for Fara and your representative. will definitely recommend and use again.
Very polite service zero problems with car , well informed service trouble free
it was good. The car was good, except for few things like back camera was not working at times and few other small issues. Given the scenario in Iceland, I guess whatever we got was a good one.
Our experience working with Northbound was very positive. The general information received prior to the trip was very thorough, the pick up was timely, the car was in excellent condition and the WiFi router worked perfectly well during the time we were in Iceland, even in remote locations (but we did pay extra for unlimited internet).
It was a good experience using northbound to rent our vehicle from Fara. There was some delay with picking up due to it being busy at the office, but we had no problems returning. The car drove well but the backup camera and bluetooth connection were not working. Overall it got the job done and we can't complain, we got to see lots of your lovely country!
Very good service from Fara, Vehicle upgrade ( Hyundai IX35 )
Picked up and run to the nearby office. Clear explanation on the vehicle and confirmation on options for drop off. Hire included a discount tag for fuel. All went smoothly
Process to get the car was a bit slow - took more than 45 mins. Staff was friendly. Also staff was extremely worried about us doing something bad with the car - a ton of recommendations, but it sounded more like my dad giving a lecture. “Be careful not to drive fast. Don’t get into rivers, etc”. Other than that, everything was fine. Thanks !
Great experience with renting the car. They had the best prices and communication in the weeks before our arrival was perfect. Also loved the driving hints/places to visit that were sent to us. GPS was outdated - was easier to use our own phone to get around.
We had a great experience with Northbound! The car drove very well and had fairly good gas milage. The WiFi box was very helpful, I am glad that we purchased the unlimited data plan! Being transported to and from the airport was another lovely amenity.
Unfortunately the car developed a dangerous fault (the engine just stopped whist driving along roads) and we had to return it. Fara were very good about replacing it and their customer service is excellent. Whilst we had it, it was a convenient, albeit rather elderly car - but it is advertised as a 2006 and so we knew what we were getting
We had to wait one hour to be picked up, so that was not a good start to the car rental experience, nor the holiday. The 4x4 car was great, stuck to the road like glue, and believe you me, that was necessary. Loads of cars in the ditch, but we cruised past.
Garage touring are a friendly, professional service. Their vehicle had some damage when hired and all of this was pointed out and recorded before we set off. There are many reports of people being ripped off with their hire vehicle in Iceland and I must say that none of these rumours are true in this case. I would highly recommend this company and the vehicle we used. A must for the Icelandic winter conditions