Reviews for
Fara Car Rental in Iceland
169 Reviews
8.88
Reviews
8.88
169 total reviews
Great
5-Star |
|
78% | |
4-Star |
|
13% | |
3-Star |
|
4% | |
2-Star |
|
2% | |
1-Star |
|
2% |
158 reviews for Fara Car Rental
Verified reviews from our customers that rented a car from Fara Car Rental
Submitted 29. Dec 2020
Outstanding!
The car was in a super neat condition, the team are very nice, kind and supportive even at off hour. Very trustworthy and highly recommended.
Chartree
rented a vehicle
in December 2020
Submitted 15. Oct 2020
Outstanding!
Great car, lived up to all expectations for a tour around the Island including F-roads and bumpy backroad adventures. It had everything you would want such as seat and wheel heating. Good service provided and well organised organisation,
Jorrit
rented a vehicle
in September 2020
Submitted 16. Oct 2020
Outstanding!
Vehicle was great except for quite a bit of wind noise from the front door seals. Service both on collection and return of the vehicle was excellent
Andrew
rented a vehicle
in September 2020
Submitted 06. Nov 2020
Outstanding!
We had a great experience with Northbound and Fara, no complaints!
Oscar
rented a vehicle
in September 2020
Submitted 15. Sep 2020
Outstanding!
Everything was perfect. A good Service, really nice communication .
Thank you !
Christian
rented a vehicle
in August 2020
Submitted 03. Sep 2020
Outstanding!
Rental with Fara was great. We had no issues giving back the car. The range rover Evoque is a great car, expensive but this is what you need to go on F roads safely. We could go wherever we had planned to visit.
Bertrand
rented a vehicle
in August 2020
Submitted 24. Aug 2020
Outstanding!
It was very good
Ignacio jesus
rented a vehicle
in August 2020
Submitted 27. Aug 2020
Fine
Car had some technical flaws and was already on 100k kms. Station is around 10mins from KEF airport and we had some waiting time for the transfer
Alexander
rented a vehicle
in August 2020
Submitted 09. Sep 2020
Hae Thordis.
I know this is simply a standardized form, and that you already know about the issues we experienced with Fara. We didn't end up with this vehicle (the Hyundai), but they swapped out for a Subaru instead which has been better. In the age of COVID travel and people's plans changing unexpectedly, it would be helpful for the rental agencies to allow early returns and at least partial refunds (if not full) of days left on the contract. I understand the problem this may cause them, but it definitely causes problems for the customer and can also cause future customer loss if someone chooses not the rent from them anymore because of this inflexibility. If they do not want to allow early returns, there should be specific language in the rental terms and conditions stating so to avoid confusion and so that the customer can make a choice about whether to rent from them because of it. For convenience sake when I return to Iceland next year I will not use Fara (and also for the car quality issues), but rather will look for an agency with more flexible date policies in the event of changes and also an agency that is located at the airport for the convenience of not having to be shuttled from farther away. I used Lotus last year and they were better in both regards.
All of that being said, my review of you and Arnar is 5/5. You have gone out of your way to get discounts where possible and make things right. I very much appreciate you! Very excellent customer service. While I will not use Fara, I will definitely use Northbound to help me find another car rental agency.
Terri
Teresa
rented a vehicle
in August 2020
Submitted 21. Aug 2020
Excellent
Jose
rented a vehicle
in August 2020
Submitted 16. Aug 2020
Good
L'auto è un po' datata ma confortevole, unico problema impossibile connettere il telefono al sistema audio, nè via bluetooth nè via cavo (abbiamo provato con android ed iphone).
Stefano
rented a vehicle
in August 2020
Submitted 01. Sep 2020
We were supposed to get a Automatic 2017 Hyundai ix35 - Guaranteed Model
Vehicle Group: HYUNDAI IX35 TUCSON 2017 EXEC. 4X4 AUTO FREE GPS/4G WIFI BOX (diesel as clearly specified in the reservation process by Nothbund) as reported in the booking and Fara delivered a Subaru XV (PETROL) with 205.000 km on! We have experienced also some light on for low level of oil and some others.
Marco luigi
rented a vehicle
in July 2020
Submitted 26. Jul 2020
Outstanding!
We had a very good experience with Fara and our Caddy Maxi life. We were 6 adults in a 7-seats car with enough space for our 7 big bags. The car is 4 wheel driven but is not a real 4x4 car ;-) We did a 13-days tour around Iceland with some some gravel roads, but not into the highlands ;-) We would not do the highlands with this car... The car was very clean. The service was super. We had 2 orange lights the second day and they checked the whole car again: there was no problem, just the reset of the controllights was not set properly... 13 days without any problem - it was summertime though :) We surely do recommend Fara !
Ingrid
rented a vehicle
in July 2020
Submitted 24. Jul 2020
Good
We enjoyed using the services of Fara. The customer service, including pick-up and drop-off at he airport were very good. The car was not new, but price-quality ratio was OK. It was big enough for our family of five and no problem to store all luggage.
Next time, I will use their service again.
Paul
rented a vehicle
in July 2020
Submitted 12. Jul 2020
Good
Var was overall as expected, except transmission did not shift up before +4000 rpm
Service was great, and choosed you bevause of Price and good rewievs
Bjørn
rented a vehicle
in July 2020
Submitted 29. Jun 2020
Outstanding!
Perfectly! A new, fully equipped, reliable, economical car. Nice and professional service. Simply check-in and out.
Recommend!
Tomasz
rented a vehicle
in June 2020
Submitted 07. Jan 2020
Outstanding!
Qiyong
rented a vehicle
in March 2020
Submitted 17. Mar 2020
Outstanding!
Everything ok with Fara touring vehicles,our car good condition and full safety for İceland roads.Thank you "Fara".
Sedat
rented a vehicle
in March 2020
Submitted 11. Mar 2020
Outstanding!
Very nice people and easy to deal with. No massive red tape when renting through them. Very laid back approach.
Andrew
rented a vehicle
in March 2020
Submitted 12. Mar 2020
Outstanding!
All went well with the rental vehicle.
The car rental company were friendly and helpful and we experienced no problems
Leslie
rented a vehicle
in March 2020
Submitted 03. Mar 2020
Outstanding!
I was really pleased with both the car and service provided, very efficient and the staff (Faro) were so friendly and helpful. Car worked a treat in the heavy snowfall and was very comfortable.
Ann-marie
rented a vehicle
in February 2020
Submitted 03. Mar 2020
Outstanding!
Very comfortable and ideal for 7 people with carry on luggage.
Catherine
rented a vehicle
in February 2020
Submitted 11. Feb 2020
Outstanding!
The customer service experience from FARA was very good. They are very helpful and informative.
Ye ping
rented a vehicle
in February 2020
Submitted 11. Feb 2020
Outstanding!
FARA Touring came quickly after we called from the Airport and the hand over of the car was also quick and the car was in the expected condition. Returning of the car went just as quick as the pick up. The GSM WIFI has used 2 GB but we had not used it at all and they cancelled it immediately without any discussion. I will also rent here next time.
Jesper flemmer
rented a vehicle
in February 2020
Submitted 03. Feb 2020
Outstanding!
EVERYTHING went very smoothly. They took us from the airport on time and finally brought us back there. The process of renting a car was easy and hassle free.
Jetchko
rented a vehicle
in January 2020
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