Reviews for

Go Iceland in Iceland

Hi everything was perfect !!!

Quick and efficient service, good vehicle in excellent condition

Everything went as smoothly and as easy as it could have.

When i went to pick up the car, they said i had a ticket charge, but it was a mistake from the parking company. The guy didnt give me a chance to talk to the company and fix it up. Just forced me to pay. Now that it's been cancelled they haven't issued me a refund. The car was already dented when i received it, the left door doesn't close properly because of it. The air pressure signal keeps coming on even though i checked the tyres and they're all correct pressure. The windscreen wipers keep getting stuck against each other and hitting the windscreen. Picking up the car was great, good customer service and easy to start.

I already knew the car model since I have a Suzuki Vitara Yoru 4x4, so it was pretty easy to drive and handle. I appreciate the robustness and stability of the car both on gravel and icy roads when snow-lock mode is activated. Unfortunately, the 12V charger was not working and this represented a limitation during our on-the-road trip. However, we solved the issue by using our power bank.

Nice capable van with good maitenance.

Great value for money, easy car to drive. Not the fanciest, but decent power and handling, good fuel economy, and four-wheel drive - what's not to like! Staff at Go Iceland and Northbound made the process go smoothly.

A little confusion on how/when to get picked up by the shuttle on the way to the rental office, other than that no problems at all!

I was confused upon arrival because I was looking for a. Northbound sing for the pick up, but the guy who picked us up had a sign of go Iceland. But anyway the guy was around and I asked and he explained. Your staff was ok and very efficient, but they seem they don’t enjoy their jobs very much. A smile in costumer service goes a long way.

Everything went well. It was good to have wintertires. On start of rental they only shew me old scratches on the car by screen on the computer for 2 seconds. No sheet handout. I prefer to get information about scratches that have been before and be part of the contract. The drop off date I asked for a copy and the man there gave me, but said it is unusual to give it to the customers.

It was a very nice experience renting the car, and there were bo troubles:)

Everything went smooth, car was quite new and worked good. Payment worked good, also the pickup on the airport and the return of the car Thank you

The tour was perfect, from receiving the vehicle to handing it over. I lost the license plate I had to have it returned to a garage, they reimbursed me for the costs.

It was a nice 4x4, we traveled though the Iceland

Instead of the Nissan, we got a Mitsubishi Eclipse Cross PHEV with worn out dampers, old wiper blades and a front wheel that constantly lost air. And the fuel consumption of this car was insane, it has the highest fuel consumption of all cars that I ever drove.

Great service all very friendly and helpful and car was great for the roads.

Everything was arranged ahead of our arrival and we did not have to wait long to receive the keys to our selected vehicle. Very smooth process to return the vehicle as well. I will definitely use Northbound again.

Let's start with the car itself: it was absolutely spotless and very nice to drive. We had a lot of great time in and with our Suzuki during our trip all over Iceland. But the pick up service was horrible. We missed the first pick up service, so I tried to contact someone via phone and even when I called the emergency number absolutely no one answered (imagine there is a real and urgent emergency and literally no one is answering the phone). After 1,5h I tried it again and finally someone answered but the person was super unfriendly and annoyed by my call. After 2 hours at waiting at the airport we finally got picked up. At the rental station, the guy was again very unfriendly and disrespectful, didn't take any of my questions serious and only tried to sell the most expensive insurance - which we denied. Without any kind of information he gave me the key and we get into the car. As soon as I started the lamps goes on and it said "System Failure", which made me scared to drive so I went inside again and asked what I should do. The men inside made fun of me and one of them was annoyed enough to roll with his eyes. Gladly only one took it serious and brought the car for check up. The mechanic was on the other hand very friendly and told me that the car is safe to drive - the lamp only means that the front camera and speed limit is broken. I rented my car via North bound last year in Iceland and the service was top. This year on the other hand was a whole disappointment, even though the car was perfect. For my next trip I might think again where I should get the car, as this years experience with the staff was not good.

Loved the car, very clean and everything worked well. Easy to get picked up at airport - just check address for return as we went to the GO Iceland but it was named another place…

It was sufficient for our needs. Great gas mileage.

It was the perfect car for the Iceland Ring Road and the F-roads. We were able to ford the creeks without any problems.

I had a very enjoyable and adventurous trip exploring Iceland with the Duster from Go Iceland. I can definitely recommend using Northbound for renting a car. They even sent me weather updates warning of possible road closures due to stormy conditions.