Reviews for

Go Iceland in Iceland

When we arrive to Go Iceland, they gave us anorher car. A Dacia 4x2. The customer service was ok and the shutle airport too. We prefer another car more confortable, but the DACIA has run very well. Qt the end, all has been ok with GO Iceland

Thank you for providing great service and a quality car for my trip. I am very happy with my Northbound experience!

Vehicle ran well. Shifted great. Is a little smaller then I had expected as we had 3 teenage boys sitting in the back seat. Hatch space was not good. (2) suitcases would not fit. We had to open up the suitcases and scatter clothes to et both suitcases in the car. We did ask if there were any larger vehicles to upgrade to, but there were not. Description said seats 5 and 2 large suitcases. Not exactly correct. I should have researched the cars better. Staff was excellent, pleasant and easy to work with. It did take about 30 miutes for a shuttle driver to arrive at the airport to pick us up. Additional shuttle buses and drivers would help. Solid experience though. Loved Iceland!

We got a small Mazda not a Hyundai, it was not explained why. The car was ok. We also booked a Satnav, but the maps were outdated. We mostly had to use Google Maps and local map.

We rented a Hyundai i10 for 5 days, and overall, the car matched its price point. However, we encountered a few issues during our trip. On the second day, the rear left door got stuck and wouldn't open for the rest of the rental period. On the third day, we started having trouble with the trunk and the key. The trunk would only open after repeatedly pressing the button on the key, and it seemed like the key's battery was running low, making all operations take much longer than expected. Despite these issues, we were generally satisfied with our experience and would consider renting from this company again. The Hyundai i10 has excellent fuel efficiency and offers great value for budget-conscious travelers. We might even rent the Hyundai i10 again in the future, as its affordability and fuel economy make it a strong choice for economical trips.

The car was a little bit banged up but that wasn't a problem for me. Everything else except pickup was perfect. By the time we got off the airport at 2 am there were dozens of people waiting for pickup like me and the pickup car only had the capacity of 8. The pickup car was also carrying customers from other companies and there were only 1 small van for dozens of people waiting from various companies. In the end we couldn't keep waiting and ended up taking a cab to the rental office. I also saw other customers arriving in a cab like me. It's clear that there needs to be more cars during peak arrival hours. I would have probably chosen a company stationed inside the airport if I knew pickup was going to be this messy. At some point the driver got so stressed out by dozens of people asking questions he threw the board to the ground from frustration. The situation is clearly stressful for him too. But other than that I'm really happy with the car in general

The car was e Maxda CX-5, it was ok, but the car had some bumps and the right side wiper was broken and the visibility was therefore restricted and we had to clean by hand. We also found some waste from the previously customer, which was not so amazing. Bur all in all it was ok.

We ended up with a Mazda 2 - and it was PERFECT. I took us all over your stunning county. WIthout any questions it was the holiday of a lifetime, and the car was a big part of it.

Okay

Good fuel consumption, about 4.6ltr/100km, great range. All communication and voichers were with Go Iceland but the car actually, unbeknowst to the client, was from ACE rental, this you only learn when you return the car at the GO Iceland office and find out that it has to be brought back to ACE rental which is a few kilometers aways. There is a little sticker on the car key holder. The car had some dents but all documented well. The pick-up time from the airport was almost one hour so factor this in for the travel planning.

Good

I loved the car, it was great, had Apple car play, cruise control, heated seats and steering wheel, and it was very easy to drive.

Picking up the car rental went smoothly. Unfortunately, the Dacia Duster, which, according to the booking, was supposed to be a 2023 model, was apparently not available. Despite having taken out fully comprehensive insurance, we got a pretty old and dented car. The uphill drive was quite difficult. The additional WiFi also seemed to have an old battery and had to be constantly charged. The navigation system was also outdated. We have never seen any other car in such a bad condition on the whole tour.

We dealt with a young lady when returning the car. She is a real asset to the business. Some of the other team lack basic customer service skills and are surly to deal with. The office design is also lacking and negatively impacting client confidence.

Suzuki Vitara 4x4 was excellent experience for us is Iceland!

Fantastic company

Hi Ivar, everything went well, a little confusion on my side, but otherwise smooth. Next time we travel to Iceland we will do something a little different. Thanks.

Only problem was with locating the shuttle after landing when trying to pickup. Might seem obvious, but we weren't sure if the busses ran on a regular schedule, so when we saw they weren't there, we hailed a taxi. Other than that the trip was a dream. Thank you!

Everything run smoothly with the rental. Sometimes we had some troubles with the provided wifi, but most of the time a restart solved this problem.

I got a mazda instead which is in similar category. The car was good. No scratches or problems whatsoever.

We really enjoyed the car! It drove with no issues and rooftop storage and wifi router were very useful features. One small issue we had was not being able to connect the phone to car using Bluetooth. It's probably possible to do so, but we couldn't figure it out so we had to use our own FM transmitter to play our music in the car. Also we used it to charge our phones since only USB port that was available was used to power the router. Having device like FM transmitter with charging ports could come in handy for many users and they are very cheap.