Reviews for
Rent.is in Iceland

190 Reviews
8.74

About

Rent.is, a leading camper van rental service in Iceland, offers a unique and flexible way to explore the country's stunning landscapes. Their range of vehicles, from compact campers to spacious RVs, caters to various travel needs and preferences. With a commitment to customer satisfaction, Rent.is provides 24/7 road assistance, ensuring a safe and hassle-free journey for their clients.

Northbound's reviews of Rent.is highlight the company's reliable service and well-maintained vehicles. Customers appreciate the freedom to explore Iceland at their own pace, with many praising the convenience of having a comfortable place to sleep after a day of adventure.

Rent.is, through Northbound, offers a unique way to experience Iceland, combining transportation and accommodation into one convenient package. Whether you're chasing the Northern Lights or bathing in geothermal pools, Rent.is makes it possible to create your own Icelandic adventure.

Reviews

8.74
190 total reviews
Very Good
5-Star
53%
4-Star
32%
3-Star
13%
2-Star
2%
1-Star
0%
Staff
8.6
Value
8.1
Cleanliness
9.4
Pickup
9
Dropoff
9.1
Condition
8.5

176 reviews for Rent.is

Verified reviews from our customers that rented a car from Rent.is

Submitted 08. Nov 2024
Fantastic!
Perfect service, the shuttle bus is very helpful. The van was nice, the mattresses was confortable and we got everything we need! Thank you for everything
Benjamin rented a vehicle in November 2024
Submitted 03. Nov 2024
Good
Very comfortable to drive and fairly easy to mount/dismount for nights. We were 4 people and space was a little tight but otherwise great vehicle. Recommended!
Lucio rented a vehicle in October 2024
Submitted 01. Nov 2024
Fantastic!
Everything was great, except that the heating system did not work. We also called your helpline, but as we were already pretty far from Reykjavik, there was not much to do. We did try several solutions with the person that was on the phone, but did not get it to work. There was a small electric heat blower in the car, so we used that. The only problem was, that if it was on the maximum for a bit longer, it smelled a bit, so we kept it on low at night and it was definitely a bit cold at night. We slept in the van for two nights and went to a hotel for another two.
Gianfranco rented a vehicle in October 2024
Submitted 27. Oct 2024
Fine
Rear seat mechanism broken. We had to turn around the next day to replace the VAN. Windshield wiper of the new van very noisy and dis not clean properly Oil level problem with a constant message asking us to return to the workshop which was stressful all week. USB port and power outlet did not work in the back, van needed check up belote rental... Very cold front desk salesperson. No apologies for the problems encountered. Very pleasant vehicle to drive.
Jean-philippe rented a vehicle in October 2024
Submitted 31. Oct 2024
Outstanding!
I had a fantastic time in Iceland and I couldn’t have done it without northbound. They made everything to easy. My experience with the rental camper was wonderful. When I come back to Iceland I will definitely be booking with northbound again
Jordan rented a vehicle in October 2024
Submitted 20. Oct 2024
Very Good
Signe rented a vehicle in October 2024
Submitted 24. Oct 2024
Fine
Dachzelt zu klein Tankreichweite zu kurz Keine Einweisung erhalten Matratze vom Dachzelt nicht zumutbar
Daniel rented a vehicle in October 2024
Submitted 04. Oct 2024
Outstanding!
Thanks to North Bound, I was hooked up with just the right set of wheels. I went north to the awestruck Fjords. Fun trip. No problems. Great service,
Scott rented a vehicle in September 2024
Submitted 10. Oct 2024
Excellent
Ben rented a vehicle in September 2024
Submitted 19. Sep 2024
Outstanding!
Everything went amazingly with renting a 5-person camper van through Northbound/Rent.is for our recent trip to Iceland. Since it is a newer company, we were a little nervous, but everything worked our great from being greeted at the airport, to our amazingly well-stocked van, to a fast return process. I can't imagine having seen Iceland any other way. It isn't always easy to travel as a family of five, but this van fit the bill, allowing us to spend less expense on lodging with the benefit of more time for adventure. We didn't ever figure out how to use the advertised free Wi-Fi on-board, but luckily we had a great data signal most places.
Pamela rented a vehicle in September 2024
Submitted 15. Sep 2024
Excellent
I'd rate my rental 4.5 stars. My wife and I rented a camper van for a week long Ring Road trip. The van was good enough for what we needed. Pretty basic but it provided everything we needed for the trip. There was an electric cooler, a heater, an electric cable for plugging it at camp sites, 3 pillows and sleeping bags, and cookwear (pots, pans, bowls, silverware, utentils, etc.). The most clutch thing was the free wifi device which saved me from having to use an international cell service plan. My only issue with the vehicle is that it smelled a bit weird (almost like a wet, stale smell) when windows were opened and air was circulating. It wasn't present when the windows were rolled up which was weird. We waited a little long at the airport and weren't 100% sure when the ride was going to come, but the driver was super friendly and informative. Overall I'd recommend renting through northbound.
Kenneth rented a vehicle in September 2024
Submitted 14. Sep 2024
Great
Everything was great. The camper had all we need, the heating was very good.
Rui rented a vehicle in September 2024
Submitted 29. Aug 2024
Good
We didn't get the car we had booked. Instead of car Fiat Doblo Maxi, we had Renault Express, smaller car. Be careful to inspect everything because things were missing ! Staff is ok, kind, airport shuttle.
Anais rented a vehicle in August 2024
Submitted 05. Aug 2024
Good
hello, really interesting experience. the van was exactly what we had rented. I highly recommend you. THANKS
Zacariaa rented a vehicle in July 2024
Submitted 04. Aug 2024
Good
We enjoyed traveling in the Volkswagen camper van from Rent.is. as it provided a comfortable mobile base and allowed us flexibility in touring the West Fjord area. Setting up the camper in the evening and breaking it down in the morning was easy and quick. It handled gravel roads very well.
Eric d rented a vehicle in July 2024
Submitted 04. Aug 2024
The vehicle was in a good shape but when I was driving I discovered bad breaking system ("long" pedal and no high greaking power). Moreover, when we opened for a night in camping we discovered very dirty (pillows full oh long hair) and dead bugs and insects. finally during night rayining, rain cam into the van and the matrasses became wet. (I got pictures if you want the evidences). finally not the value for 2400€ i was expecting, honestly speaking.
Michele rented a vehicle in July 2024
Submitted 01. Aug 2024
Outstanding!
Great camper with lots of useful features. We really enjoyed it and it was just the right size. Not too large that we could use it in the city but large enough for two adults and two kids. As with everything in Iceland the cost of the rental is quite high but we got a lot out of the camper. Pillows could have been better but the heating system worked great for those cold rainy nights.
Wesley rented a vehicle in July 2024
Submitted 13. Aug 2024
Outstanding!
I loved the experience driving that vehicle.
Mirela rented a vehicle in July 2024
Submitted 24. Jul 2024
Very Good
The Lux 600 crosscamp was excellent! Slept 4 of us very comfortably, good fuel economy and the mechanical parts (pop-up sleeper, stove, etc.) were straightforward. Made camping in iceland very easy. If I could make a suggestion, the pick up instructions at the airport in the email, could be clearer. Rent.Is and Northbound logos were not visible at arrivals and we missed the shuttle when we arrived. As a result, we had to ask around, took the rental car shuttle bus, only to have to return and wait for the private shuttle. Once we figured it out, everything worked out well.
Ryan rented a vehicle in July 2024
Submitted 22. Jul 2024
Good
The van was good. The heater had issues and we didn’t trust running it as it was producing smoke intermittently. The van needs an alignment-it pulls to the right, and the wiper blades need to be replaced-they get caught up on each other. We were able to fix them in the side of the road in the middle of a rain storm. On the advice of your representative when I picked up the van, I took a video of all the damage. Coming in on a flight where I hadn’t slept, realized later some of the damage hadn’t been noted on the form. The employee on return tried to blame it on me. The video saved us an ugly argument. I appreciated the suggestion of taking the video. We appreciate the availability of a rental camper and try to be very respectful of the property. The fridge didn’t work at all but Martin met us at Selfoss and that was above and beyond! Thank you. Having rented a van in Iceland before, this one was just as nice and when the heater wasn’t smoking it worked great. Employees are a tad grumpy at the office. Martin was super pleasant and awesome!! Felt like an annoying tourist with the other employees…they didn’t seem happy to be there. That’s a bummer.
Jill rented a vehicle in July 2024
Submitted 25. Jul 2024
Excellent
Hi We loved our camper van!! It was so clean and spacious for the the first night perfect! However the second night the overnight heating stopped working. We tried multiple cords and outlets and for three nights we were in the cold. We had specifically spent a lot more than we planned on to have overnight heating and we were pretty disappointed. I reached out on the website but did not get a response till a couple days later. We were able to get it working after 3 nights but I’m hoping to get a refund for the the three nights where our expectations were not met for the van. Please let me know how we can go about that. Thanks again! We really did love the van and can’t wait to leave a 5 star review once this is resolved.
Chaya rented a vehicle in July 2024
Submitted 27. Jul 2024
Good
This type of car is perfekt for Island if you also want to travel on F-roads and in the hihglands.
Ingrid rented a vehicle in July 2024
Submitted 23. Jul 2024
Excellent
My two daughters (in their 20’s) and myself rented a van with the extra battery, gas stove (2 gas canisters) dish ware, cutlery, table & chairs. We brought our own sleeping bags but the sleeping bags & pillows provided were of good quality. It rained hard 2 of the 7 days & drizzled most nights, so we were grateful that we were not tenting. The extra battery kept our fridge running and provided heat during the night (4 hrs when not plugged into electricity as it would need to be recharged while driving) The 2022 Renault Trafic automatic vehicle handled well and the three of us were able to sleep comfortably side by side. We purchased the extra insurance for peace of mind and glad we did as some of the sights took us on gravel roads (not F roads) which were rougher than expected. The vehicle was rented thru Rent.is and upon pick up the review of the workings of the vehicle was quick which led to some confusion on how the extra battery worked. Drop off was easy but the pick up at the arrivals in the airport was a bit confusing, we missed the first shuttle as the sign held by the shuttle driver was small and contained multiple company names, but does come every 15 min. Overall the camper van fit our needs travelling the ring road and gave us a great experience!
Jane rented a vehicle in July 2024
Submitted 25. Jul 2024
Good
All was ok except our wifi...it doesn't work.
Alejandro rented a vehicle in July 2024
Submitted 14. Jul 2024
Great
It was just right for our three person vacation.
Nancy rented a vehicle in July 2024

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