Reviews for

Lava Car Rental in Iceland

Amazing solution

Both pick-up and return were quite effective. There were no problems with the car, and the communication with Lava car was fast and easy. I would certainly choose them next time as well, because they‘re budget friendly and honest.

It was a smooth process from start to finish. Sending us helpful tips and links to useful apps was a nice touch too. Would recommend.

Well this is not the car we ended up renting had to go with a bigger car and not happy with the amount of the upgrade at all

The car was excellent. I know this is probably not the norm, but I loved that it was a manual. You cannot find those in the united states anymore. We had 6 of us in the car for the first two days and it was a bit squished with luggage as the trunk is a little small but after we dropped off some of our party that couldn't stay the whole time we fit perfectly. Lava was pretty smooth except for drop off when we had to wait 25 min for a lift back to the airport. By the time they actually got someone to take us, there were more people then they could fit in the van.

Ivar: I had a great time in Iceland and I appreciate all the help that Northbound did to make it a success. I did have one problem and it was with Lava Car Rental. When I picked up the kangoo we did a walk-around to look for dings, dents, scratches, and scrapes which is standard. There were two previous dents that were noted before I took possession of the vehicle. What I did not check were the tires!! The fronts were badly worn and should have been replaced but I didn't notice this until late on the first day. On the third day I got a flat tire on a gravel road (#54) in the middle of nowhere in the rain. Changing that was a major pain. It never should have happened. I talked to Lava a couple times just to figure out how to lower the spare tire--you need a PhD in engineering to figure out the instructions from Renault. I finally got it changed--no fun. I limped into Budardalur and bought a new tire out of my own pocket. Lava reimbursed me the full amount without any problems. The man that changed the tire said Lava should never had rented me that vehicle with the front tires so badly worn down. I agree. Here is a final note. When I was picking up the Kangoo on June 16th there was a man in the next window that was returning his Lava vehicle. They asked him how his rental went and he said "fine, except I got a flat tire!!. I brought this to the attention of Lava and said "you guys need to buy some tires". I was not too happy about all this. It never should have happened. Otherwise it was a good trip. Lesson learned and a recommendation: When doing a walk-around inspection for dings and dents, CHECK THE TIRES!!!!!!

The camper van was great, except the one we received had worn out front tires. We ended getting a flat tire on both of these tires. This added a lot of stress as the flats happened in remote areas. We has to buy a new tire (20.000 ISK) to replace our spare, and we had to visit 3 different garages as nobody had the required size. We drive for two days without a spare. The second flat happened the morning of returning the vehicle, and almost made us miss our flight. Lava should pay better attention to the condition of the vehicles before renting them. No instructions were provided at pick up. We were simply given the key and told were the vehicle was. We had to figure out how to access and change the spare tire ourselves.

The car itself was good (although dead bugs inside car and trash still in it from previous user) and pick up went smoothly. Drop off however was a problem. There was only one member of staff available for all customers which meant that we had a very long wait time in between arriving at the office to getting in the shuttle to go to the airport. This made things very stressful even though we’d allowed enough time based off of previous experience with other companies.

Hello, We very much enjoyed our trip. We rented 2 camper vans for the trip and they where equipped with everything we needed. I do have a couple comments on things that could be improved. The check in was a little slow as there didn't seem to be much staff up front and we were not given a walk around of the vans to be shown how things work, luckily we have used similar equipment and had no problems. It wasn't until we were on the road that we realized the front tires on one of the vans were almost completely without tread which did cause some anxiety. Also check out at the end of our trip was extremely slow as only one person was trying to check in and check out vehicles by himself.