Reviews for Lava Car Rental
Everything was smooth and without any hassle. Would recommend!
Great service, good prices, good communication, and tips!
Really good! Nice crew and brand new car!
The Dacia Duster was fantanstic, with only 2700km. Really comfortable
This was a no hassle experience, from the first contact to rent the 4X4 to getting picked up at the airport. Once we had the car we got a notice that if we were traveling north that there was a toll tunnel and there was a link to get setup to pay the toll, the link was easy and worked great. Over all I would rent from Lava again. Thank you,
We had an excellent experience renting a car with Lava Car Rental
Free Cancellation & Amendments
It was an excellent experience with Northbound/Lava car rental. The vehicle was brand new (only 15km on it) and it did not give any problem. The staff was very courteous and prompt. My special thanks to Alexander (from Lava) and Runar Thor (of Northbound). The price was good and customer service was great.
I would rent from them again and highly recommend it.
Great customer experience from Lava Car Rental, thank you for making our trip unforgettable.
The car served us well. It was a great choice for our Iceland needs.
Got a brand new Duster. Everything went fine with the car rental.
The car was brand new so no complaint about it.
However about 5 kilometres after leaving the office, the fuel gage went down one bar, clearly showing the tank was not full when received.
Another point, we were supposed to be met at the airport by someone holding a sign with our name on it. This wasn’t the case unfortunately. We had to call twice before someone came, almost 30 minutes later, that was very annoying after a long journey by train + plane and still having plans for that evening with our kids.
Apart from this, the car was good, even though the engine was a bit weak and no a/c, but we drove with the windows open most of the time, which was uncomfortable for the kids at the back but manageable.
The staff was pleasant, the office nice and the free coffee appreciated.
The car is awesome... very sturdy and good to drive. Only one issue we faced which put us to a lot of inconvenience. The description on Northbound website indicated that the car can accommodate 4 large bags and this was confirmed by Northbound personnel on email. However, it could only take 3 large bags, which resulted in the extra bag to be put on the seat making it extremely uncomfortable for 4 passengers to sit and travel for 11 days. We are already in touch with Northbound personnel on this.
Great service and great car
The Duster was okay. But we had to change a wheel because we ran flat. Lava car blamed us for the flat tire and wanted to charge us 150 Euro for the repair. We ended up with 53 Euro. But we were still not happy with that. We were lucky to have a sparetire and my friend knew how to change it. Me alone would have been helpless
Very good. Pick up at KEF was smooth, driver arrived earlier than scheduled. Car pick up was fast and easy. The Duster served our needs very well with 4 adults and luggage. We had a great trip.
The car ran great. Driving was smooth and we had no problems with the engine or anything. The GPS system, however, was terrible! Not sure if it is the updated version or not. Glad we had our smartphone map with us and had purchased a SIM card.
Free Cancellation & Amendments
The car was brand new, the pick up service was prompt and excellent and the whole experience from pick up to driving away with the car was faster than I have previously experienced from renting in terminal from other rental companies. The drop off and return ride to the airport was equally efficient and fast. Would recommend and use again.
Perfect suv for driving the roads in Iceland.
The pick up from the airport was not on time . We had to call .
The pick up person was very friendly and assisted with the luggage .
There were several damages and scratch from small accidents on the car however in the formular handed over to us several were not listed . We had to request to update the formular.
The car looked old and had 150.000 km . Driving was OK .
The check after bringing back the car was without any problem .
The petrol tank was not filled up contrary to the formular we had to sign . ( we had to bring it back filled up ) . I mentioned it too late . However when I called later for something else they took note of it .
The pressure in two tires was at 1.5 bar ! Instead 2.1 bar . I mentioned it as the car was driving unstable .
When we had a technical problem they did the utmost to assist in a friendly manner .
The person at the return of the car was correct but very unfriendly ...
The car was right for the chosen trip.
The Duster worked well for us, a family of 5. Great value although it had >150k and some dents and scratches (like most cars in Iceland). Was a bit worried that I hadn't identified all damage on pick up but shouldn't have as they were relaxed at drop off, not trying to find a reason to charge extra. Transport to and from airport was smooth.
Car was great, fuel efficient and easy to drive. We travelled up to the Westfjords and had no problems
We rented a car from Lava Car Rental through Northbound. Pick up from the airport was easy and quick, just 5 minutes on Lava's van. The car was exactly what they described and what we expected. Lava's guys gave us a couple of hints. Returning the car was relaxed and easiest ever. They took us back to the airport in a few minutes. If returning to Iceland, we'll absolutely check Northbound's prices for Lava's car. Highly rec!
Everything goes pretty well through Northbound. I definitely recommend anyone who plans to go in Iceland to use their services.
A guy waited for us at the airport and we traveled to the site. The car was clean and in good condition (te car has some dents).
Unfortunately, our car has an aftermarket fuel cap. Due to this any fuel was flowed out. We lost the front license plate, it would be nice to screw that. I hope my insurance will cover that. Actually, it costs 20.000 ISK. There is no boot cover so it was a little bit noisy. The base car floor mats are slippery and it's hard to press clutch. The tires were also overinflated (42-44 PSI instead of 31 PSI) so I have to setup TPMS (Tire Pressure Monitoring System). I didn't know was it intentional or not.
Everything was perfect
Great car, really comfortable and had all the gadgets, satnav, heated seats, heated steering wheel, wireless phone charger etc. We had a 4x4 but didn't really need it but still a great car to do the route 1 in. We covered just under 2000km comfortably.
That was my very best experience with rental company.