Reviews for Lava Car Rental
Everything was fine. It was a new car. Friendly managers. Fast service. No problems with car.
We had a great experience with lava an the car they provided us with. Tranfer fraom- an to the airport worked very well, and the price was right. We highly recommend Lava for your Iceland excursions.
I was very pleased with our rental with Lava Car rental! Would highly recommend!
Free Cancellation & Amendments
Renting through northbound was both easy and fast. The car was in great condition and we really enjoyed our time in Iceland.
We would defenetly recommend Northbound, and will book from it in the future.
We were using Northbound and renting from Lava Car Rental and we were very satisfied with both services. We would recommend booking through Northbound.
Poor experience at airport. We were left by Lava rep. Also more staff needed as had to wait for pick up due to customers in front of us. Suggest you choose another company in future.
We booked the car on line from Canada, shortly afterwards we had to change our plans when WOW airlines went into administration. Lava Car Rentals were accommodating with our new plans. We were met at Keflavik airport and transferred to the rental office a few minutes away. The pick up process was quick and efficient and the car, a 2019 Dacia Duster was clean and filled up. No problems during the week and we were able to return the vehicle easily with no fuss and an efficient check in process. No hidden costs. We chose the premium insurance package prior to arriving in Iceland. This certainly gave us peace of mind and seemed worth the cost. Others from the UK may be better arranging a third party excess policy to keep the price down.
I had a great experience with Lava Car Rental. They were there to pick me up when my flight arrived and dropped me off as well. The car was new and worked perfectly. The staff were friendly and professional. It was easy to find on my return trip. Thanks so much!
New car as promised, and good prices.
everything went as expected! totally recommended!
Free Cancellation & Amendments
Everything was smooth and without any hassle. Would recommend!
Great service, good prices, good communication, and tips!
Really good! Nice crew and brand new car!
The Dacia Duster was fantanstic, with only 2700km. Really comfortable
This was a no hassle experience, from the first contact to rent the 4X4 to getting picked up at the airport. Once we had the car we got a notice that if we were traveling north that there was a toll tunnel and there was a link to get setup to pay the toll, the link was easy and worked great. Over all I would rent from Lava again. Thank you,
We had an excellent experience renting a car with Lava Car Rental
It was an excellent experience with Northbound/Lava car rental. The vehicle was brand new (only 15km on it) and it did not give any problem. The staff was very courteous and prompt. My special thanks to Alexander (from Lava) and Runar Thor (of Northbound). The price was good and customer service was great.
I would rent from them again and highly recommend it.
Great customer experience from Lava Car Rental, thank you for making our trip unforgettable.
The car served us well. It was a great choice for our Iceland needs.
Got a brand new Duster. Everything went fine with the car rental.
The car was brand new so no complaint about it.
However about 5 kilometres after leaving the office, the fuel gage went down one bar, clearly showing the tank was not full when received.
Another point, we were supposed to be met at the airport by someone holding a sign with our name on it. This wasn’t the case unfortunately. We had to call twice before someone came, almost 30 minutes later, that was very annoying after a long journey by train + plane and still having plans for that evening with our kids.
Apart from this, the car was good, even though the engine was a bit weak and no a/c, but we drove with the windows open most of the time, which was uncomfortable for the kids at the back but manageable.
The staff was pleasant, the office nice and the free coffee appreciated.
The car is awesome... very sturdy and good to drive. Only one issue we faced which put us to a lot of inconvenience. The description on Northbound website indicated that the car can accommodate 4 large bags and this was confirmed by Northbound personnel on email. However, it could only take 3 large bags, which resulted in the extra bag to be put on the seat making it extremely uncomfortable for 4 passengers to sit and travel for 11 days. We are already in touch with Northbound personnel on this.
The Duster was okay. But we had to change a wheel because we ran flat. Lava car blamed us for the flat tire and wanted to charge us 150 Euro for the repair. We ended up with 53 Euro. But we were still not happy with that. We were lucky to have a sparetire and my friend knew how to change it. Me alone would have been helpless