Reviews for Lava Car Rental
Good, efficient check-out, return, vehicle as advertised
in great condition
everything went perfectly fine
It was a very long wait at thr airport to get picked up. And the return was a disaster because waze took us to another office and nobodu was there. We almos miss our flight because it was really hard to find the return office.
The car uses extremely too much gas.
Other tan that Iceland is beautiful
it was very good. we got the car very fast. very friendly service. it was straightforward and very fast. recommended!
The car was fine, just as we expected. We dind't like the service though The guys we met as at the airport of Reykjavìk weren't welcoming at all, and they gave us the impression they were working by using the least efforts they could..
We used Northbound and Lava Car Rental for the first time in our 7 days trip. Everything went smooth about renting process. The car was in good condition, getting the car and drop off was also quick and hassle free. One point I can add on downside, we were among the last ones picked up from the airport, some other companies even made two rounds while we were waiting. We had to wait for a while although the flight was landing on time. It was acceptable for us but could be issue for others.
Free Cancellation & Amendments
Es war eine angenehme Fahrt mit diesem Fahrzeug
The car was perfect and the staff was really nice and helpful. Easy check-in and check-out.
We had a great experience with Lava Car Rental! They picked us up at the airport when we landed and quickly got us in to our car. I booked the car for noon, even though we landed at 10am (oops), but they were able to accomodate us and get us a car by 11:30.
We enjoyed our Dacia Duster. It was the perfect size for 2 people (no more than 2 especially if you have a suit case or 2 each) and was a 4x4 so we could tackle the dirt roads along our adventure. It was a manual car, as most are in Iceland, so make sure you understand that before booking. I recommend getting the windshield insurance as there are lots of rocks flying everywhere and you will most likely need it.
When we returned our car, the Lava team quickly inspected our car and took us straight to the airport. It was an easy, quick experience and all of the employees were very friendly and helpful! Their prices are also the best around!
The car key didn’t work properly, baterry I guess..
Right car door had a big dent from another crash and after 2 days they couldn’t close properly,
Right light didn’t work.
My frends had 3 cars from Blue rental and they were perfect condition.
25.8. at 4:40 we came to Lava and nobody was there, at 5h came the man who came to work and was suprised that we were alone and nobody was at the desk.
My Experience with Northboud was nice because I could compare different rental agencies and choose the most convenient one from a logistic and economical point of view.
My experience with Lava Car Rental was satisfactory because I got an almost new Dacia Duster, very clean both inside and outside, I got useful information when driving close to Akureyri about the need to pay the fee in advance to use the tunnel (in this way it could spend less money).
We booked Toyota Land Cruiser Prado from Lava Car Rental via northbound. Price on northbound was a little lower than on Lava web site. We did not have any problem when piking vehicle up. Northbound has super user friendly user interface, and you can quickly check your booking, print voucher any time.
The booking process was very easy and clear, all the terms were easy to read. The customer support via Chat ist great, and my questions were answered immediately. I will use again northbound for my next trip to Iceland! Best regards, Ioan
Pick up and return went smoothly, quickly. The car was perfectly suitable for our purpose
Perfect ! Everything went somthly, Car was in perfect condition , no issues on gravel roadsµ.
Free Cancellation & Amendments
Really great experience. Guys would answer my phone calls and assist me very friendly, they are forthcoming and really normal guys. No problem at all about the car - quick pickup, drop off, explained to me everything well about the Icelandic traffic regulations etc. The car was also great.
Very kind, friendly and helpful service, shuttle from/to the airport, car as described, as I wanted (diesel 4x4) and in the proper condition (I've done 2000 km in 4 days without problems).
Great flexibility - I've changed a date, hours and payment method few times.
If I visit Iceland Lava will be my pick.
Car was fine and pick up and drop off went smooth.
I can reccomend this
Great car, great service. No nonsense. In and out quickly.
One comment, the car was spotlessly clean but do not put wax/polish/Armorall on the floor mats, it makes them so slippery that it is a hazard.
My experience with the booking and the info that i was sent by Northbound and Lava was first class.
The car itself was pretty battered but proved to be reliable and got us to where we wanted to go.
My only issue is that we took out the Platinum insurance which was probably a waste of money considering that every panel on the car was scratched and/or dented.
Overall, i would consider using Lava again when i next visit Iceland.
The Dacia Duster went really fine. Only in strong side winds it was a bit difficult to keep it on the road.
Auto abholen, Schock: Beulen, Kratzer, Schrammen am Auto, alte Reifen, Beifahrertür lässt sich nur mit Schwung schliessen. Es wurde ein Zettel mit Mängel übergeben und man musste alleine ums Auto laufen. Auf bitten, das Navi einzustellen wurde gesagt: es ist ganz einfach drücken Sie den und den Knopf. Das Auto wurde nicht erklärt. Mit dem Navi sind wir nicht klargekommen und mussten ohne fahren, was manchmal schwierig war. Der junge Mitarbeiter wollte nicht belästigt werden, Fragen sollte man gar nicht erst stellen. Den Eindruck vermittelte er. Er tat auch keinen Handschlag.
Eine Motorkontrollleute leuchtet: Reifenpanne, Rad gewechselt, Motorkontrollleuchte leuchtet weiter, Autovermietung angeschrieben, keine Antwort 2 Tage später/Fahrt nach Stöng
Autovermietung noch mal angeschrieben wegen der leuchtenden Motorkontrolllampe, keine Reaktion seitens der Vermietung...
We had a good experience with the Service of Lava Car Rental but the Car was in really bad shape!
Both Main light Bulps where damaged, we realized it when we where in the north. The automatic Window on the passenger side did not close anymore, the passenger door was damaged and had no stopper.
The Team tried to help us but there was no other car available to switch.
The experience has been great and highly recommended to find the best vehicle.
Staff was courteous and helpful.
I spend 10 days in the roads of Iceland having 4000 klm with the Dacia Duster. This car is made for these roads. It is a grade car. Thank you Lava Car Rental. It was an epic and awsome experience.
Booked a last minute rental through Lava and it was the beat experience! They picked me up and got me on my way so quickly. Returning the car was even easier. I had an early flight and had to return the car at 3am and they were ready and waiting for me! I would absolutely rent a car from them again.
I had a very pleasant experience with Northbound without any problem. They were very efficient.
Everything went very smoothly from airport pick-up to drop-off. The staff we met were courteous and professional. I would happily use Northbound and Lava Car again.