Reviews for

Lava Car Rental in Iceland

Good gas mileage and it was ready for us when we got there. It’s small but we knew that going in. Next time we would rent a bigger one for just the two of us.

Drop off and pick up were fairly nightmare-ish with long lines and waits. The car wasn’t ready for us when we got there and when we dropped it off, there was one huge line for both pick up and drop off (pick up takes considerably longer) when there should have been a line for just drop offs since people have to get the the airport on time. The car itself and the experience besides that was great.

We did not get the Toyota Aygo as planned. Instead we were given an MG SUV. I was very disappointed because I had pick out the Toyota specifically because of its fuel efficiency and smaller size. Petrol cost was a lot more in the MG as well. The MG had a lot of "safely features" which we found distracting and not helpful at all. In fact the opposite! The car was constantly beeping at us and alerting us to inconsequential things.

El vehiculo perfecto!! Solo comentar que en las fundas de las almohadas habian pelos y no fue muy agradable

Was fast, easy and friendly service. We would choose Lava Car Rental again.

First of all, there was no Nissan available and we got a so-called upgrade to a Kia Sportage. There was a star with a big crack in the windshield. The manager checked it out if it could be driven. Only after I told him that the window would definitely crack further due to the temperature differences, we got another Kia Sportage. On the way, we got a blowout for no apparent reason. I thought I was insured for this. But in the small print of the contract, that turned out not to be the case. Lava gave us a telephone number for a 24-hour service. They said that they first had to create a file. Costs 12,500 isk. Then we would have to pay 64,800 isk in towing costs and then buy a tire at a garage for 48,000 isk. These are absurd amounts and seem more like scamming tourists. I called a garage myself, which eventually replaced the tire on the spot. Costs 78,000 isk. This mechanic said that the tires were far too inflated. I have rented dozens of cars all over the world but I have never experienced this. You will understand that this was a very bad experience. Apart from the above, it turned out that summer tires were mounted and that in a country like Iceland in October. I hope that there can be a compensation for the costs incurred. I hope for your understanding.

Pros: great customer service, vehicle started and drove great, easy online reservation, easy dropoff, didn't fall apart on crazy washboard roads to/from Dettifoss where we got snowed on. Cons: No instruction/operator manual, tags expired in 2023, no insulation, heater didn't work or I couldn't figure it out, woke up to ice inside the van, no snow tires, too small for fat Americans

I booked a Nissan XTrail and got a KIA Sorento. The change was OK and the KIA met all my expectations and requirements. The shuttle to and from the airport was very good and on time. The service from Lavacarrental was also very good. I had full insurance and that was good. A flat tire and a stone chip in the windshield were no problem, Lavacarrental sorted everything out without any complications. Thank you very much. I can definitely recommend Lavacarrental.

I got a Mitsubishi Eclipse. A Upgrade of the car. But I think it's was an older car with over 80000 kilometers. Normally I booked a Car which is not older as 2023!!!

No recomiendo esta camper, no ha estado del todo mal y el problema no es la camper, es la compañía, nos dieron la camper llena de basura, con la puerta rota, las ruedas deshinchadas y enchufes rotos. Su trato no fue agradable. Lavar car no es una buena compañía con la que alquilar un coche en Islandia, sin embargo, con Northbound todo fue muy fácil y el trato fue increíble.