Reviews for
Lava Car Rental in Iceland

1445 Reviews


1445 total reviews

1407 reviews for Lava Car Rental

Verified reviews from our customers that rented a car from Lava Car Rental

Submitted 09. Jul 2023
Fantastic experience. Quick and easy rental online, a shuttle that picks you up from and drops you off at the airport, with almost no waiting around. Check in for car pickup took only a few mins, drop off took only a few mins. Car was sparkling clean and looked brand new. Charges were exactly as advertised, no hidden fees or hassling to up sell you on extra insurance. Customer service was excellent. And best of all, price was much better than any of the other major/international car rental companies. This is exactly how business should be run, and exactly what a car rental experience should be. My only complaint is that I can't rent from this company when visiting other international countries.
Theunis rented a vehicle in July 2023
Submitted 11. Jul 2023
Branko rented a vehicle in July 2023
Submitted 12. Jul 2023
Everything was perfect organized. The lava employee have been very helpful and friendly. Top 👍 Best regards Diana
Diana rented a vehicle in July 2023
Submitted 17. Jul 2023
It is hard to find comparison of F road availability which is easy with Northbound and why I personally chose it.
Alexander rented a vehicle in June 2023
Submitted 07. Jul 2023
We booked a Dacia Duster, but only recieved a Mitsubishi Hybrid. We had to stop our trip to Kerlingarfjoll because the car simply could not drive far enough on petrole. We did not expect to get a hybrid as a tourist. We were very sad about not going to Kerlingarfjoll. No one told us, to put both petrole and charge battery to get to any short destinations on F Road. Would not recomend this for tourist. The car and journey should be simple, and not a hybrid! Lost a lot of time, and we could have renter a small car and saved a lot, and not go for 4x4, because we got a hybrid instead.
Sana guldager kring rasmussen rented a vehicle in June 2023
Submitted 14. Jul 2023
Excellent Service! Everything was perfect!! The car, pickup from airport to the rental service office and the rental process was quick and easy. The employees were so friendly and helpful. It was absolutely worth it to pay for the hot spot wifi. We used it every day, all day! The return process was just as easy. When we return, we will rent from Iceland Car Rental again.
Prasoon rented a vehicle in June 2023
Submitted 01. Sep 2023
It was a quite good car. I just was missing one information about the car on your homepage. As you know, the car is allowed to drive on F-roads in the highlands, but there is no information about the wading depht, that you have to know if you need to cross some rivers. So you dont know in advance where you are allowed to drive. This information is the only thing i was missing.
Gerhard rented a vehicle in June 2023
Submitted 19. Jul 2023
Hello, everything was ok, but 3 points. 1. In received no introduction or explanation in the car ("here is the key, there is the car") It was a Hybrid Car, I never drove a Hybrid or E-Car before. I asked for it, then it was no probem 2. Car was filled up with Gasoline only by 75%. (not full). After reklamation I followed one employee to the next Gas Station to fill up (he was on the way with another car) ?? 3. Pick up from the airport takes 35 to 40 minutes (called 3 times) , it looks like they waited for another arrival. A Hybrid car makes no sense for a road trip through Island. Normal car is good enough. Except of the points above, no problems and friendly customer service Hope this helps Best regards Martin Wendt
Martin rented a vehicle in June 2023
Submitted 10. Jul 2023
Due to availability the car was upgraded to a Mitsubishi Cross Eclipse PHEV.
Michael rented a vehicle in June 2023
Submitted 10. Jul 2023
Andrey rented a vehicle in June 2023
Submitted 04. Jul 2023
Very Good
Upon arrival, I was not presented with the car that I reserved. I was not given an explanation other than the car I received was a free upgrade. I do not believe this was an upgrade for me. My preference according to my reservation was to rent a Dacia Duster manual which I was not provided for whatever reason. I was never given a reason. However, the car I was provided met my needs.
Adam rented a vehicle in June 2023
Submitted 04. Jul 2023
We used this car for the 10 days that we were in Iceland. We explored all of the golden circle and hard no issues. I wouldn't recommend opting for the GPS add on, there were multiple occasions (not all the time) were the sat nav didn't recognise an address or took us to the wrong place. We thought we were putting in the wrong place at first but when we searched on Google Maps using our phones it took us to an area near by so we were heading near the place, just not the exact location which can be confusing (and dangerous) if you don't know the roads. When we raised it with Lava Car Rental they told us that it was our fault and that was the end of the conversation in their eyes. Other than that I would highly recommend Northbound as a company when looking to rent a car in Iceland
Holly rented a vehicle in June 2023
Submitted 08. Jul 2023
It is a great car! We’ve had no problems. The service was fine too.
Jacqueline rented a vehicle in June 2023
Submitted 27. Jun 2023
Pickup was great and 2 of the 3 staff we dealt with were top notch! The car was nice and they were honest about a few chips that had been there. They do a good job inspecting the cars on return. The guy that took us back to the airport was arrogant and unprofessional. We shared the van with another family that was as unimpressed by him as we were. I would use them again just because how nice and helpful the first tow employees were.
Eric rented a vehicle in June 2023
Submitted 03. Jul 2023
We loved the Dacia, the information provided by Northbound and all things Iceland! Great experience overall
Krista-lee rented a vehicle in June 2023
Submitted 30. Jun 2023
Yes, perfect
Espen rented a vehicle in June 2023
Submitted 29. Jun 2023
The reservation process was great ! The pricing from Lava was reasonable, shuttle service great, agents at location very professional and informative. Car was excellent, great mileage for larger vehicle, handled 6 adults with 3 large suitcases ( not sure if waterproof roof rack carrier was option but would be a nice addition ) Overall a 10 out of 10 !
Richard rented a vehicle in June 2023
Submitted 04. Jul 2023
I really liked the car that was given. I booked a Suzuki Vitara but received a Eclipse Cross which was fairly good! I strongly recommend Northbound becase instead of going on each website, I could compare most of rental places at once.
Bruno rented a vehicle in June 2023
Submitted 03. Jul 2023
The car was okay. Good driving experience. What we really did not liked where the small tires, because they where not really made for driving on F-Roads in Island. Therefore we hat a flat tire, which cost me around 1.400€. When we gave the car back, there was a person with exactly the same issue so we are very frustrated. The backoffice was not very helpfull at all.
Tobias rented a vehicle in June 2023
Submitted 01. Jul 2023
I loved my experience with Lava Car Rental. All staff was amazing, and the car was impeccable! Thank you Lava Rental for the amazing experience that I had with my road trip!
Joana rented a vehicle in June 2023
Submitted 25. Jun 2023
Car was good and comfortable
Allan rented a vehicle in June 2023
Submitted 30. Jun 2023
Everything was perfect. We actually received an 2023 Version of the Duster. Will book again via Northbound and Lava Car Rental when on Iceland again.
Fabian rented a vehicle in June 2023
Submitted 26. Jun 2023
Markus rented a vehicle in June 2023
Submitted 26. Jun 2023
Car was almost new, clean and in perfect condition. Additional insurance coverage at a good price. Only one small remark: pick-up to and from the airport is a little slow, it took some 25 minutes (waiting included) on average, not an issue but need to be considered especially when you are leaving and you have a flight waiting. I could be wrong but the disclaimer says 5 minutes, but this is the driving time only. With one small bus only the waiting is not negligible, better to be clear.
Luca rented a vehicle in June 2023
Submitted 26. Jun 2023
I found the vehicle rental process went very smoothly with Northbound. They have a good selection of rentals from their partners in Iceland. We enjoyed the Toyota RAV4 that we used for our 10 day trip. Not only was their processing easy, I found many of their articles to be helpful also. Great experience!
Gary rented a vehicle in June 2023

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