Reviews for Star Car Rental
Excellent Service and support.
The communication and the retrieval of the van went smooth.
Northbound is highly recommended!
I just wouldn't chose the Dacia Dokker again, because of the interior noise we experienced. Every night our ears and head hurt due of the constant noise.
I suggested to pay a little bit more and chose a more "silent" car.
wonderful experience, excellent service and more than a car, the ideal partner !
thanks so much, in particular Thordis for her availability and relevant advices , without you this amazing trip wouldn’t have been so fabulous !
Excellent experience! Best prices, easy booking and handover processes, friendly people. The car was in a very good condition and we did not have any issues during our entire stay. Thank you for everything! Next time we come to Iceland we will surely choose Northbound and Star Car Rental again.
Everything worked great. The camper was as described. The handover was quick and easy. We were very satisfied and can recommend Star Car Rental.
We had two great weeks with the car. Northbound was very friendly and very helpful. We were allowed to return the car in Reykjavik and only had to pay a small extra charge. The car was very new and in very good condition. We would always book with Northbound again.
Free Cancellation & Amendments
All together it was a really good experience getting around the island with the car. The service was really nice and friendly and punctual. The car is very well equipped for being our home for a week. We had some minor issues like the usb outlet of the radio doesn't have enough power to charge our devices it only had enough power to keep them on level, so we needed to buy a cigarette lighter to usb adapter which made the trick. The second minor thing is that we received the mobile wi-fi uncharged, so for the first 1-2 days we couldn't really use it.
It was really good and the staff was helpful and nice.
Tout était parfait. Voiture propre et en très bon état. Loueur disponible ponctuel et disponible pour la prise en charge et le retour du véhicule (Nissan 200)
It was a fantastic experience!
Ha funcionado a la perfección y no hemos tenido ningún problema con él y eso que hemos hecho 3500km!
Relación Calidad-Precio no dudéis en escoger este coche siempre y cuando solo uséis la Ring Road o Grave Road ya que por F Roads no se puede ir con este vehículo.
Der Wagen war einwandfrei in Ordnung, sauber und sogar ein Upgrade auf ein neueres Modell bekommen ohne Berechnung
The car was as such in good conditions, only the breaks did not function as expected. The parking Brake had virtually no function and the main break did pull the car slightly to the right. That could be dangerous on soft and slippery ground.
Amazing service! During these past years, I have always encountered problems with many car rentals. This time everything was just PERFECT: fast replies to e-mails and calls, speedy check-in and check-out and great value for money. I would recommend it to anyone travelling to Iceland!
Free Cancellation & Amendments
First the Nissan NV200 was not available whe we arrived. So they gave us a Dacia Dokker. As we did'nt agree on that point, they decided to deliver us a Toyota PROACE the day after our arrival. But we had Heater problems with the Toyota. So we switch again for the Dacia for 3 days during the Toyota Heater repair. At least the Toyota was delivered again and we did appreciate this new car with the heater functioning correctly.
The people in contact with us during this period were very watchful, reactive and relentless to find the solution for us and be sure every thing was ok. We did appreciate a lot their kindless and their devotion.
It was very good. It was quick and efficient with the renting and we were happy about the shuttle to and from the airport.
Only minor things to comment, like there being no lid for the pot and some of the plates and glasses had chips in them, but this did not affect our experience in a negative way.
The car was good to drive and spacious to sleep in, but the condensation was an issue as water would start to drip on us if we slept too late. I would maybe choose a different car next time.
We had a very good time in iceland with the Dacia Dokker! It is a perfect way to explore iceland! Good to sleep in the car. It is also warm inside, we just used the heather a few minutes before we go the sleep. The Dacia drives good and it has a strong engine.
The service was perfect and friendly!
I can recomend everyone to rent a car by Star Car rental, It was also the cheapest one I could find!
Great experience with Northbound for our road trip around Iceland.
We could pick up the car at our first guesthouse then drop it at the second one before leaving. We could even change our plans without any problem, Thordis was always kind and reactive. A good car too, perfectly clean and well-equiped. To be recommanded
From the organisatory point of view, we were very happy with Star Car Rental, we experienced an amazing client support with a very fast response rate. Especially because we had several changes in our arrival date due to the Corona-virus. The pick-up as well as the return of the rental car went also pretty smooth. The only minor drawback were two points with the car that we noticed during our trip. Both the breaks as well as the tires were too outworn and should both have been replaced much earlier. Everything else with the car worked out perfectly.
It was my first experience with a Camper car and I really enjoyed my travel with this Dacia. Everything worked and you have really space to put your luggage.
The only unconfortable thing was a fey water the roofcar and sometimes it was a little bit wet.
Superb experience!The crew of this young company was available day and night(always with a smile)!The administrative side (pick up and return)was very laid back and relaxed.
A high Icelandic-coolness factor!Thx again.
The car was good for the trip. No problem to ride around the Island on 4*4 roads. Clean. Team was nice and easygoing
The Dacia Dokker was for us an excellent choice. We slept well in it and we were able to rest any time during the day with it! Although this option did not have a “living room” space in the back (only the bed), we were provided with a folding table and chairs. We often stayed at camping sights that costed 10€ per person and had a common kitchen for us to cook. For us this model was the best quality-cost ratio as well to stay in a hostel-hotel or Airbnb can have spiking prices. Also I often suffer of far sickness and despite the long driving days this car never gave a problem with it. The car seems also to be convenient with its gas consumption, we did the entire ring-road trip spending about 150€ of gasoline. Star Car Rental is a family business and everybody was very welcoming, professional and understanding. I would definitely recommend them!
Good, new car working perfectly - even if I would probably have liked to be recommended a 4 x 4 with some higher clearance even for the usual F roads in the highlands. A tad expensive maybe but service was good - so nothing to complain about.
Great service, the car was delivered to me at my hotel at the designated time. I got a tour of how everything works and all my questions where politely answered. The car was also good and clean and drove perfectly.
I would definitely recommend Northbound and Star Car over any of the big companies because of the more personalised service that they provide.