Reviews for Star Car Rental in Iceland

It was great exactly what we needed.

The car was in fantastic condition and performed even better than expected! Everyone at the company was friendly, professional, and very helpful. I would recommend this car and company to anyone! The Suzuki Vitara was especially fantastic on the f-roads and gravel driveways outside of the city.

This car was perfect for our trip and our service was great! The car was comfortable and easy to drive and just the right size. When we returned the car we were cutting it close to catching our flight, but Óðinn from Star Car Rental already knew that and did not hesitate to get us to the airport. Thanks again for a contributing to a great trip.

This was a great experience! Star Car Rental was very helpful and professional. Will defiantly use again next time I am in Iceland.

Excellent service on pickup and drop off to the airport. The camper van was in very good condition and worked out very well. Highly recommended place to return and will definitely will rent with them again on next trip

The car was good, but I didn’t realize when booking that it would be quite as no frills as it was (such as the lack of automatic light shut off).
The staff was great!

Pickup from the airport was extremely fast (gave the guy a call and he came in 4 minutes!), agents were all very nice and knowledgable (even gave us the idea to do the volcano hike right away, which was the best part of our trip!), the check-in/out process for the car itself was quick and painless, car itself was exactly as advertised. A positive experience overall!

The car is great, fuel officiant and easy to drive. The bed inside was comfortable. The cooking equipment was ok, a little bit old but good. And we got 2 stoves which was excellent.

La location s'est très bien passée. J'ai apprécié qu'on puisse me rencontrer au lieu de mon choix au départ et au retour. C'est très pratique. La voiture est impeccable. L'équipement est exactement comme décrit.

We had a great experience with this company. It was easy and as advertised. They have affordable pricing and good insurance included

Excellent Service and support.

Der Wagen war einwandfrei in Ordnung, sauber und sogar ein Upgrade auf ein neueres Modell bekommen ohne Berechnung

Amazing service! During these past years, I have always encountered problems with many car rentals. This time everything was just PERFECT: fast replies to e-mails and calls, speedy check-in and check-out and great value for money. I would recommend it to anyone travelling to Iceland!

Any problem with the car

It was a fantastic experience!

Excellent experience! Best prices, easy booking and handover processes, friendly people. The car was in a very good condition and we did not have any issues during our entire stay. Thank you for everything! Next time we come to Iceland we will surely choose Northbound and Star Car Rental again.

All together it was a really good experience getting around the island with the car. The service was really nice and friendly and punctual. The car is very well equipped for being our home for a week. We had some minor issues like the usb outlet of the radio doesn't have enough power to charge our devices it only had enough power to keep them on level, so we needed to buy a cigarette lighter to usb adapter which made the trick. The second minor thing is that we received the mobile wi-fi uncharged, so for the first 1-2 days we couldn't really use it.

The communication and the retrieval of the van went smooth.
Northbound is highly recommended!
I just wouldn't chose the Dacia Dokker again, because of the interior noise we experienced. Every night our ears and head hurt due of the constant noise.
I suggested to pay a little bit more and chose a more "silent" car.

Ha funcionado a la perfección y no hemos tenido ningún problema con él y eso que hemos hecho 3500km!
Relación Calidad-Precio no dudéis en escoger este coche siempre y cuando solo uséis la Ring Road o Grave Road ya que por F Roads no se puede ir con este vehículo.

Everything worked great. The camper was as described. The handover was quick and easy. We were very satisfied and can recommend Star Car Rental.

Everything was Fine

The car was as such in good conditions, only the breaks did not function as expected. The parking Brake had virtually no function and the main break did pull the car slightly to the right. That could be dangerous on soft and slippery ground.

It was really good and the staff was helpful and nice.

First the Nissan NV200 was not available whe we arrived. So they gave us a Dacia Dokker. As we did'nt agree on that point, they decided to deliver us a Toyota PROACE the day after our arrival. But we had Heater problems with the Toyota. So we switch again for the Dacia for 3 days during the Toyota Heater repair. At least the Toyota was delivered again and we did appreciate this new car with the heater functioning correctly.
The people in contact with us during this period were very watchful, reactive and relentless to find the solution for us and be sure every thing was ok. We did appreciate a lot their kindless and their devotion.

The Dacia Dokker was for us an excellent choice. We slept well in it and we were able to rest any time during the day with it! Although this option did not have a “living room” space in the back (only the bed), we were provided with a folding table and chairs. We often stayed at camping sights that costed 10€ per person and had a common kitchen for us to cook. For us this model was the best quality-cost ratio as well to stay in a hostel-hotel or Airbnb can have spiking prices. Also I often suffer of far sickness and despite the long driving days this car never gave a problem with it. The car seems also to be convenient with its gas consumption, we did the entire ring-road trip spending about 150€ of gasoline. Star Car Rental is a family business and everybody was very welcoming, professional and understanding. I would definitely recommend them!

wonderful experience, excellent service and more than a car, the ideal partner !
thanks so much, in particular Thordis for her availability and relevant advices , without you this amazing trip wouldn’t have been so fabulous !

It was my first experience with a Camper car and I really enjoyed my travel with this Dacia. Everything worked and you have really space to put your luggage.
The only unconfortable thing was a fey water the roofcar and sometimes it was a little bit wet.

The car was good for the trip. No problem to ride around the Island on 4*4 roads. Clean. Team was nice and easygoing

We had two great weeks with the car. Northbound was very friendly and very helpful. We were allowed to return the car in Reykjavik and only had to pay a small extra charge. The car was very new and in very good condition. We would always book with Northbound again.

It was very good. It was quick and efficient with the renting and we were happy about the shuttle to and from the airport.
Only minor things to comment, like there being no lid for the pot and some of the plates and glasses had chips in them, but this did not affect our experience in a negative way.
The car was good to drive and spacious to sleep in, but the condensation was an issue as water would start to drip on us if we slept too late. I would maybe choose a different car next time.

Great service, the car was delivered to me at my hotel at the designated time. I got a tour of how everything works and all my questions where politely answered. The car was also good and clean and drove perfectly.

I would definitely recommend Northbound and Star Car over any of the big companies because of the more personalised service that they provide.

From the organisatory point of view, we were very happy with Star Car Rental, we experienced an amazing client support with a very fast response rate. Especially because we had several changes in our arrival date due to the Corona-virus. The pick-up as well as the return of the rental car went also pretty smooth. The only minor drawback were two points with the car that we noticed during our trip. Both the breaks as well as the tires were too outworn and should both have been replaced much earlier. Everything else with the car worked out perfectly.

We were very impressed with the service provided. The Free pickup in the airport and the Quick service to get our vacation started could not have been better. We would highly recommend this company and will be using it again if we visit Iceland again in the future :)

Tout était parfait. Voiture propre et en très bon état. Loueur disponible ponctuel et disponible pour la prise en charge et le retour du véhicule (Nissan 200)

Great experience with Northbound for our road trip around Iceland.
We could pick up the car at our first guesthouse then drop it at the second one before leaving. We could even change our plans without any problem, Thordis was always kind and reactive. A good car too, perfectly clean and well-equiped. To be recommanded

We rented a Dacia Dokker from Star Car Rental. And everything worked out great.
We where picked up at the airport, 30 min later we had filled out the papers, got a quick tour of the car and we where on our way. We had the car in 6 days and no problem at all.
Before hand we wanted to extend the car rental with one day. No problem at all Northbound support helped us out.

Good, new car working perfectly - even if I would probably have liked to be recommended a 4 x 4 with some higher clearance even for the usual F roads in the highlands. A tad expensive maybe but service was good - so nothing to complain about.

Very good

Excellent. We always like a landcruiser as it’s so good on all terrain.
Some car hire companies don’t let you soecify the vehicle, only the type,which is annoying when you specifically want a particular car.

Dear sir, The car was nice to drive and eco friendly except that there was no cruise control!
Please change this on your site because this not in the car!
I've driven 4000km and this was really tuff! Especially on the road ( 1) for speeding tickets!
Other request is above the bed I missed some space for clothes!
I saw this in a dacia. If you need more info let me know
Kind regards
Johan

Superb experience!The crew of this young company was available day and night(always with a smile)!The administrative side (pick up and return)was very laid back and relaxed.
A high Icelandic-coolness factor!Thx again.

Very experience, the van was confortable, affordable and customer service very efficient.

Hello my name is Patrick.
I rent the Vitara for 12 days but our holidays gone about 13 days. So I rent this car 1 day to short :-/
It wasn't a problem for star rental! They gave us the car for one day more without problems :)
The people are very friendly and helpful.
If I go a second time to Iceland, I would rent again at the "star rental" my car :-)

Everything was very good, the camper was clean and in perfect conditions.

We had a very good time in iceland with the Dacia Dokker! It is a perfect way to explore iceland! Good to sleep in the car. It is also warm inside, we just used the heather a few minutes before we go the sleep. The Dacia drives good and it has a strong engine.
The service was perfect and friendly!
I can recomend everyone to rent a car by Star Car rental, It was also the cheapest one I could find!

It was comfortable, had no issues on our roadtrip-- the car was well equipped and drove smoothly. Good experience overall

The Dacia dokker was very comfortable and easy to drive . Maybe it misses some horse power on certain road . There is also a little problem with the condentation at the morning but nothing very serious .
Thank you for the car and have a wonderfull life if we dont meet us again .