Reviews for Northern Lights Car Rental in Iceland

We had good experience with renting our car with Northern Lights. No other car rental agency could beat their deal plus a good customer service make them my favorites in Iceland. From their shuttle pick-up to drop everything was smooth. No issues faced and car was in a good condition. I highly recommend trying Northern Lights car rental while in Iceland. You wont be disappointed.

This little car is a BEAST!! It allowed us to travel to the golden circle and the golden ring! The camping tent on top of the car was an experience, but we felt very safe when we used it to camp. The staff was very helpful and kind.

Great experience - very good customer support at the rental location, everything went smoothly. Good value for the rental vehicle - easy drop off and hardly any waiting either at arrival or drop off. Glad we found your company!!

Absolutely loved it! It was the perfect car for my husband and I to travel the ring road in. We even broke down one day, and the car was fixed and ready to go again within two hours! Awesome customer service

I had a fantastic experience renting this vehicle. It was in great condition, and actually newer than the one I had reserved. The rooftop tent was fantastic -- really better than expected. The employees were very flexible with my reservation when my flight was delayed 24 hours. They were responsive, and I got rides both too and from the airport. Best of all, the price-point can't be beat. Would rent again, no question!

Well, it wasn’t a Hyundai it was Dacia. It’s a basic, no frills, stick shift car. It was perfect for our needs and the price was right!

Amazing and quick customer service! We got upgraded to a better car for free and we had no problems during the trip.

I had a really good experience with my Suzuki Vitara from Nothern Lights Car Rental. They were all sooo super friendly and will always help and answer you to everything. So from me its definitely a

Good experience with Northern, answers with chat on website very fast !

Finally we have got a Toyota Rav 4, it was quite to drive and able to passe different kind of roads (F roads included).
The company was very efficient and helpful when we asked for an help or just so small changes.

Free upgrade for Hyundai Tucson. Thank you!
Come again twice next year and will book a car from northbound. Sorry about some changings before because of canceled flights. Hope you will come through this bad times and wish you many new bookings.
Kind regards
Gabriela

We were upgraded by northern lights Free of charge to a Suzuki gran vitara. The car and service from northern lights was fantastic. Northbound were great throughout at arranging our car rental, including accommodating changes at last minute to suit amended flights. We would highly recommend both companies.

We had a great experience renting through Northern Lights car rental. The whole process went very smoothly, and when we had to modify our dates (because of plane cancelations), we had no issues at all, they were very accommodating and helpful.
I will definitely use their services next time we come back, and would recommend renting through them!

The Vitara was just perfect, it was very clean and drove like a dream I felt very safe driving it and didn’t eat as much fuel as I thought It would.

Although the car wasn’t that new , 200.000 km, we didn’t have any trouble during our 3,5 week tour. Seats were good. The only thing was that the engine started to smell after going uphill for a while . That didn’t give any problem. Highly recommended .


any troubleshooters

Everything was good! Great customer communication and good car.

It was good, on the whole. We had to start our trip early at short notice and Nothern Lights were flexible in being willing and able to provide a care a few days early. The first car we drove off in had a bad rattle so we went straight back, the guy agreed and swapped it. Nonetheless, the second car had a (lesser) rattle which we put up with for the trip, but the car functioned well.
At pick up, we had to prompt them to give us the sat nav (we had been offerred the choice of free sat nav or free additional driver). Unfortunately after the first day the sat nav stopped working correctly - the touch screen stopped working. Lucky we had our phones.
At drop off, they had barely sufficient capacity to transfer to the airport. We had to (just) squeeze in to the minibus with two other families - not great in COVID times. The guy at Norther Lights at drop off was grumpy to the point of being quite unpleasantly rude. He was a bit rude to us and even more so to other renters. I would not choose them again because of that. He had just had an argument with the customer ahead of us, maybe that put him in a bad mood. But you do not take it out on your customers. Another couple we spoke to who were dropping off had experienced a mechanical issue that lost them a full day of rental..

I don't think I would use Norther Lights again, even though the price was ok.

Everything was perfect!
Everything again!

The ideal car for the way we travel in Iceland. Just the right size for two people and our luggage and very competent on the F-roads (the suspension was a bit hard but that is part of the fun). A proper miniature LandRover.

We made a beautiful journey with this car. There were mattresses and pillows available.

The employees were friendly and the price of the rental was good, but the rented car had a lot of mechanical and electronic problems (not very comforting during our stay).

Great car and a good km/L

Ci siamo trovati molto bene. La macchina, seppur non nuova, era in buone condizioni e con un grande bagagliaio che per noi era necessario essendo in 5.
Una nota particolare per la simpatia dei ragazzi che sono al desk.

The car was in poor condition. Halfway the journey the battery went dead. Northern lights told us that we probably left the lights on, which is not true. They would look for someone who would be able to give us a jumpstart but we were ofcourse on the other side of the island. There were no starter cables present in the car so after looking for a long time we found someone willing to help who also had starting cables. Since northern lights had not yet reached out again. Later that day the car wouldn’t start again, we bought our own starting cables and found someone willing to help.
I told northern lights and they told us to go to a repairshop in Akureyri. There they could tell us that it was a cable which was connected poorly and got loose and disconnected the battery from the car.
Furthermore the cooling fluid was empty. As in totally empty. We had to refill it with water while traveling. I seriously doubt if northern lights is going to replace this with proper cooling fluid before the upcoming winter. Car is in poor condition and the effort put in by northern lights seems very little.
Besides all of that the plates as part of the kitchen box were dirty. Lighter did not work and the folding table was useless since one side of the legs had broken of.

I would therefore recommend to choose another company.

We didn't mind the high mileage, the car was well maintained and served well.

The shuttle service from the airport like as the pick up service was quick and good. The car was not as we expected, more than 200.000 km of life, with scratches and damage in both side of the car. After some days light on the Tires pressure alarm despite the tires was ever in good conditions

It was great. Everything worked well and the staff was great.

We had no issues with pick up and drop off. All went smootly. Personel were helpful and professional.
Also there were no problems with the rented car.

I would definetally recommend Northbound for car rental in Iceland.

Although I would wish car selection would be wider especially big 4x4's for Highlands which will be our next trip.

Thanks.
Iztok Golob, Slovenia

The car had quite some mileage but it worked well. All good and as expected.

We requested and received an upgrade to a slighly larger vehicule because of an extra pax on board. Hyundai Tucson. Fine car and from pick-up at the airport to handling of paperwork went well and efficiently so very satisfied with Northern Lights product

I really loved traveling around in the jimny with a roof tent that we rented. I live in Iceland and i am used to traveling around the country but this way we got to experience our country in a different way. I would really recommend. :)

Decent car, some minor problems like AC not working, wheels not balanced, whining fan-belt, and backdoor a bit lose.
And also the Tires were not of the newest kind, since you also are responsible if a tire breaks.

But we had a really good trip with the 4x4 and the vehicle did not let us down :)
Good and fun greetings and service from staff!

We had a really good experience with Northern Lights car rental. First off, they were very accommodating with multiple changes we had to make, including last-minute changes, due to Covid 19 related flight cancellations and rebookings.
We rented a four wheel drive Dacia Duster, which was perfect for our 3-week tour on the rough dirt roads ( not F-roads) along the fjords and over the mountains in West Iceland and the Westfjords. The Duster was not the newest, but it was obviously well maintained. It was very rugged and never let us down.

Excellent experience. They picked up us at the airport on time and the car hadn't got any problem.
I suggest it

Pick up at the airport was a little bit slow. Not enough drivers/cars to transfer all people from the airport to the rental company. We received a great car (not the one that was reserved) but gps was no good. After a couple of days the dashboard of the car mentioned that a check up was necessary. Called the company and they told us not to worry. Drop off was not that smooth. Only two people present who were driving people from their office to the airport while no one was in the office taking care of people who wanted to bring back their cars.

Almost everything is good.

Our Suzuki Vitara from Northern Lights Car Rental took us where we wanted to go. We drived the N1 as well as the F35 (Kjoler) with no problem.
The rental company provides you with pointers how to drive in Iceland and how to take into account the weather.
The window at the passenger side was malfunctioning and the GPS either was not up-to-date or couldn't find smaller places or streets.

The car was okay and everything what we needed. The Suzuki Jimny has not a lot of power but needs a lot of gas. The roof tent was big enough and good as long as the weather was not super bad. It leaks a little bit if there is a lot of rain. But everything together was as expected and we could everything do what we wanted to do with it.

Everything was easy and I got, what was offerd without any problems. During Corona times I was in E-Mail touch and all questions were answered right away and helpfull hints were given.
The pick up/drop at the airport was fine. Everybody was friendly and helpfull. There was no long waiting . The car was fine.

Northern Lights Car Rental has a very good customer service, they picked us up on the airport on time, the procedure for taking the car was short and quick, the car we rented was new and well maintained and the whole experience was too good! Also, Northbound website was very easy to use and the prices were the best I could find. The customer service was too helpful too! Keep your excellent job!

We had an amazing trip in Iceland.
Glad we had a 4DW, so it was really easy to get to Holaskjol Highlandcenter.
Everything went really well!!

have allredy made a coment on your site

Car suited us and ran well... particularly for a car with nearly 200k on the clock.
Unfortunately only the driver was taken To collect the car after waiting for 20 minutes and then I had to drive back to the airport to get my kids. But overall it was ok

We rented a Dacia Duster and went for the westfjords. The car was totaly suited for all roads we traveled. The rental and return were quite easy and quick. Would rent again.