Reviews for Northern Lights Car Rental
I like it very much. We were very satisfied with the car.
I was a bit confused as when I got to the airport it was Northing Lights Car Rental when I booked online on Northbound? Otherwise, the system was easy, reasonably priced, and a successful rental overall.
The representative was amazingly helpful and friendly. The care was great!
The tent was perfect: easy to set up, easy to take down. The car itself was in good condition but used a lot of gas quickly.
We were 2 people and went all around the island, traveling on 4200km.
Procedures to take and return the car were fast and everything was clear.
The roof tent was easy to deploy, very convenient and confortable.
The Suzuki Jimny is a good small 4x4, sufficient for 2 people. As is it a small 4x4, river crossing on F roads is discouraged (it can cross around 35cm deep rivers). The cabin can be quite noisy on bad quality roads.
Fuel consumption was around 8L/100km (gasoline engine). This is quite good compared to 20L/100km of big 4x4 cars !
Prices were among the best we could find !
We recommend Northbound services !
The car was not very clean at the pick up. There was chocolate on the drivers seat and dirty windscreen from the inside. The sensor for automatic cruise control did not work and the window on the front passenger side did not close properly. The rest was ok.
Free Cancellation & Amendments
We rented a small 4X4 with a roof tent for 6 days. I have to say it was brilliant - great experience. The car was good, clean and working as it should. I did what needed to be done and got us where it was needed. Iam happy with the rental and the staff. No hassle no issues. Thank you
Martin is the best. Friendly, straightforward and gave good advice. Not only that, but kind as he recognized an error in judgement that we made concerning sleeping bags and he let us have a 2nd for free. (We were going to cut costs by using only one by unzipping it to make it bigger). Would definitely use again.
excellent service, excellent car. everything was explained upfront, no hidden charges, seamless process. and of course the main reason for choosing this company was the prices!!!
Pick up time was 13.00 pm, but no one showed up at the airport. Unfortunately, neither Northern Lights Car Rental or Northbound were reachable per phone. After 2 hours we managed to reach Northern Lights and they picked us up. Afterwards everything was fine, even if the office of Northern Car Rental doesn't convey the most serious impression (Not reachable, all the guys working there in tracksuit pants, building under construction...).
The Trip with the Jimny was very good and everything worked well. The roof tent is very comfortable and the sleeping bags were warm and proper. There was unfortunately no AUX port as promised on the booking. The reservation on my creditcard is not deleted yet, so i hope that everything will be OK and it will be cancelled regarding that we haven't made any scratches or similar and brought back the Jimny in wonderful condition.
So after some strggles at the beginning, it was all in all a very nice trip with this car and the rental worked well...
Everything went OK, no new damages to the car so we got smooth return. As for price comparison it was very good offer.
Great prices and booking was really easy. Pick up at the airport was easy, and we were given a diesel car which saved quite a bit of money on fuel. Staff at the rental agency were very thorough and instructions for pick up and return were clear.
The car was in very good condition and exactly what we needed.
Perfect service fona fair price!
Very good experience with these guys. Friendly service, everything was exactly as advertised. In retrospect, I would have chosen a vehicle with a little more power than the Jimny, but that's purely a personal preference and no reflection on the rental company.
Northbound provided a very good service, the booking process was easy, queries were answered very promptly, instructions for pick up and return were clear, the price compared with Icelandic car rentals generally was good value.
Northern Lights Car Rental also performed very well, the procedure at pick up and return was as had been described and quick. The car was in very good condition and exactly what we needed. Generally a completely trouble free experience.
The staff was friendly and we had quick pick up and return to the airport. The pick up van was clean and very roomy. The price was also great. Thank you for working me!
Free Cancellation & Amendments
Good service. Friendly staff. They come into the airport with a company sign to pick you up. No worries about them finding you. The car lot is a short 10 minute ride. They have a large comfortable pick up van.
Good service, friendy staff, car with mobile WIFI...I can definitely recommend Northern Lights Car Rental.
We Booked 3 Cars from Northern Lights (Via Northbound Website). Our Cars were Booked for 10days. Instead of Kia Sportage we got 3 Brand new cars - Suzuki S-Cross . Must say the Cars were really good . We had a Very good trip . Airport Pick up - Check in and Check out Process was very Easy . Even the staff Specially AV and colleague during check out were very helpful they dropped us back to our Hotel too . I Would Highly recommend this company , But all travellers Please Kindly take Insurance covers seriously , Pay a little more but get yourself Covered Properly. We travelled Almost 2500-2600kms . Thanks God we were safe and No Mishaps.
My experience with Northbound was great. Everything was fast and we had a good service. Would recommend to anyone who wants to rent a car. The only thing is that the Suzuki Jimny had some minor repairs to do, like the steering (it was shaking a little bit).
Overall good experience - pick-up at the airport was on-time, and the rental process overall was very smooth and easy. The car itself ran and did it's job, though it did have a couple of concerning noises while driving in certain conditions. The tent held up as well as a single-walled tent can (some water got in while it was set-up in rainy weather) but held up to wind very well. We had to get a jump start at the very beginning of the trip, but they sent someone out very promptly and then inspected the car before sending us on our way. The return process was also easy, though having the top-level insurance probably helped. Would probably rent again.
The roof tent was stable, functionable, good to handle and windproof. We've been satisfied with it.
Car was not the newest but did what was necessary.
Everything went well with the service and the shuttle from and to the airport. People at the rental agency were friendly and explained everything.
Friendly people, good service. I even returned the car later after checking with them and they drove me to my hotel afterwards. Very good service! The car was good and reliable. A faster car would not make sense in Iceland anyway because of 90 km/h max speed.
We loved our car. (they upgraded us to a Honda CR-V, no idea which year) We'll tell all our friends about our wonderful time in Iceland, but in reality, none of that could have happened without our reliable and cute car.
Great car! Iceland was an easy country to drive in despite the weather changes throughout our trip. We purchased the gps, however you would always have to put the address of the place not just the name which was a little annoying since we knew most of the sights by their name bot address. Everything else was excellent! The guys were very helpful and on tie! Love the service.
The car was great on fuel..plenty of room for four people plus our suitcases...thanks
Mary Alice Lise
We waited 1 hour in the arrival hall for the pickup. All the rest was fine, no problems with the car and the people were very friendly.
Very nice car for iceland. 4x4 and spacious enough for a roadtrip around Iceland. Easy car to drive. The hiring conditions were clear and everything went fast and well at the pick-up and drop location.
My experience was 5 star. I am so much thankful to Magnus and Asta who responded to all my emails and provided best service. However I would like to write detailed review to help other customers.
Important for agency: The person during the return of my car was definitely not friendly. He was NOT impolite , he must be good person but it will be better to be more welcoming to the customers. I don’t want to take names.
Important for customers: they will check each and every detail when you return the car. Believe me, they check so much in detail UNDER THE CAR as well, really, which is unusual in other countries. Luckily I had no single damage. But being in Iceland for 10 days, I can say that it’s very easy to get a dent or damaged under the car by gravel. So please check the car in detail while renting ( including bottom and top) and take photos of each and every small thing you find and get it documented...