849 reviews for Northern Lights Car Rental
Verified reviews from our customers that rented a car from Northern Lights Car Rental
Outstanding!
Rented a Duster 2017 with rooftop tent from Nothern Lights Rental, because they had the best price for that setup when we researched, so I was a bit suspicious. But have to say: Very good experience overall!
(as the Icelandic weather is nothing to blame the rental company for ;-)
But if you choose this setup you should be aware of the fact that - if it's rainy, which can happen a lot in iceland - all your life must happen inside the car, or the rooftent, or (if you find one) in the shared spaces of the campsites. Can sometimes get complicated especially for the gas-cooking in the wind.
A Note: The rooftent only works for people up to a height of 1,90 I'd say to sleep comfortable.
A TIP: If you have to build down the rooftent while rain, you should put the matress into the car to dry over the day, otherwise you'll get it wet from the water on the other cover of the tent and have a moldy bed in the evening.
Nothern lights rental did a very good job, also the very friendly staff, who took some time to answer questions, although it was busy at rent out and drop off. We got a free upgrade to a 2019 model, because the originally 2017 Duster had some strange noise from the machine. That car brought us safely through 14 days of iceland, including Highland visit (fyi: F905 and 910 works with the Duster, but be sure to contact the rangers (for example at Dreki hut) before to check the conditions, especially water-levels in the rivers). Against my prejudice the Duster 2019 is a great car for it's price, the best 4x4 in this pice-segment you can get imho!
Just a small critique would be the cheap quality of the Camping Equipment they rent, especially the stove and the dishes could be a bit more higher quality, they would also last longer then ;-)
But would absolutely recommend the experience.
Nils
rented a vehicle
in June 2022
Outstanding!
All good, staff was super friendly, no problems with the car, check in and out was fast. Special mention to the guy that check us in and out, and also drove us to the hotel, he was very nice. (Romanian guy, with long black hair.. can't remember the name😅).
Just a couple of comments:
On arrival we were not sure what to do, wait, go outside to look for the shuttle car..? We asked the guy at the counter and he told us that the drivers come to pick up people and that we should wait. It will be good to state this clearly somewhere (if it already is and we missed it, our bad).
The car doors don't have a blocked position when opened, maybe this is to prevent them from being open and potentially damaged by the wind, but at the same time is quiet annoying when you are unloading your stuff because the door will close on you all the time. (Again, if there's a good reason for this, ignore the comment 🙂).
Thanks!!
David jose
rented a vehicle
in June 2022
Fine
The Duster was alright. We knew we were renting an older vehicle, being a rental since 2017, but it was apparent that maintenance had not been kept up with on the vehicle. The passenger floorboard carpet was peeled up, there was rattling in the engine compartment when in gear, the car had not been cleaned thoroughly, and there was no windshield washer fluid which was problematic when driving on wet dirt roads. We also ran into another couple that had issues with maintenance on their vehicle, except theirs was a much bigger problem as their brake pads were completely gone and it was metal on metal.
The rooftop tent was also very frustrating. The quality of the tent was good and the fabric kept water out and did well in the wind, but a vent on the top had lost a seal and had not been replaced and subsequently the mattress got soaked while we were driving on a very rainy day and we were forced to sleep in the car and then had to put the mattress in the car while we drove for the next two days to dry it out. Northern lights did refund us 2 of our 10 days for the inconvenience of the tent leak, but it's something that I would have expected to not happen. We also ran into another couple that had the same experience, but their vent fell completely out. These see a lot of use and Northern lights should maintain them better.
Taylor
rented a vehicle
in June 2022
Fine
We got icerental 4x4, or Northern Lights as they also are called, as our car providers. I am really unhappy with the whole rental experience and to show this I can copy here the review I wrote on google:
"Beware of this company, couldn't recommend it to anyone. Worst carhiring experience I've ever had.
Really many damages externally to the car, we tried to get everything on pictures before we drove off which turned out to be an impossible task. They said there was new damages to the car, charged 80000ISK for repair cost that, considering previous damages, never will be repaired. Really felt like a scam in so many ways and it was sad our otherwise great trip ended on this bad note!
Also the extra insurance I had purchased had such a high selfrisk amount that this money came out of our own pockets. They also accused us of going on F-roads which was not the case, and impossible with a Hyundai i10.
Another family at dropoff seemed to have similair problems and were likewise just as frustrated as us.
Also got a clearly older model of the car then we had booked.
Oh and no one tells you they take a 2500€ deposit on your credit card.
Couldn´t recommend this company to anyone!
Beware also that some companies act as umbrellas and you could end up with them even if it seemed like you booked through someone else. Like I had booked through Northbound and ended up with this company."
Lara
rented a vehicle
in June 2022
Fantastic!
The first car I got had a problem with front wheel vibration at 75-80 kph, but was immediately exchanged for another Suzuki Jimny with no problems. As a bonus I got a table and chairs for free. The second car was in good condition for a car with 220,000 km on the odometer. Everything worked as it should, except for the handbrake. It had a little loose grip on the wheels, so I was not comfortable when I had to start the car uphill. And the key fob should be replaced with a new one because it had such worn buttons that it was difficult to remotely lock or unlock the doors. Many times I had to open the car manually with the keys, which was inconvenient for daily use because I had to open the passenger door first and then the driver's door from the inside.
The roof tent was new, so it was in excellent condition and worked very well.
Rafał
rented a vehicle
in May 2022