Reviews for Northern Lights Car Rental
Other than the very competitive price, I equally chose Northern Lights as they offer a 24 hour service as we were arriving just before midnight for our recent holiday. This was most important as it is prohibitively expensive to get to Reykjavik after 12:30am - no more buses. They are a local company (good), therefore, you wait by the airport exit for the driver to come and fetch you, and he did at the time we had specified (there were two other parties who waited even less than we did). Their car compound is just off the main road into Reykjavik so the 10 minute journey there is not wasted. What impressed me generally was the enthusiasm of the staff, and not trying to get any extras I didn't personally need or want when we did the paperwork - I always just take the normal included insurance, and there was a pot of coffee which gave a nice needed kick at 1:00am!.
The return was straightforward and Marius recorded the car in the same condition on the paperwork (the only thing I ever get concerned about)...
Everything went great! An awesome trip throughout the West Fjords. The vehicle and roof tent were very, very reliable. I had to change my pick up days and times a few times and Thornis made it very easy and made the changes very fast. I will definitely be using Northbound again next year!
We loved the experience. The staff was welcoming, nice and very clear with us. The car was as expected and clean. Marius gave great tips and was really sweet. If you are planning on renting the camping/kitchen kit, you need to know that the gasoline tank that comes with the stove doesn't last long (about 2 meals), you will probably have to buy some.
Everything runs like a clockwork, no problem at all.
good car (great for gravelly mountain roads) good service and easy to deal with. Many thanks :)
it's a great car if you care about moving around and getting to many places hard to reach, than some incredible comfort. however, the car full fills all expectations, 4x4, radio, air conditioning, bluetooth, not much more than 5,6l / 100km on the road and it has cruise control, which was a very convenient option.
So it is a really cool car on the road and on more demanding roads. it may not be used to cross rivers, but I felt safe on rough roads.
Free Cancellation & Amendments
Car rental was fine. We found driving a bit challenging since your speeds are lower and keep changing and are often not well marked. We had no issues but there are a bunch of bad stories on car rentals there so we'd recommend keeping the damage sheet and getting it signed at the end for peace of mind. Offering that will make people feel more comfortable as it is standard in the States. It's a beautiful country. Our daughter was married at Loftahellir Cave.
I would highly recommend Northern Lights Rental. The car we rented was clean and had everything we needed. The airport pickup was really easy and check in was a breeze. The return was also easy and I felt that we got a great deal going with Northern Lights. I highly recommend this company.
Northern Lights Car Rental staff is efficient, professional and kind. They upgraded our Jimny to a Vitara which proved to be the perfect car for our journey. The only thing was the USB port was broken, but we could connect via bluetooth so everything went well. I also want to thank Northbound staff (and in particular Liam) who was VERY helpful, kind, and patient with all my emails to organise the perfect travel :)
Very good experience but Insurance was quite unreasonable.
Everything was very good.
The car was confortable on road N 1 and on gravel road with big hole. We was in confiance.
Guys of Northern Lights was friendly and we never wait too much.
Ans the price is perfect for the service.
We had a very smooth experience with the car rental, the service was very professional and timely. I enjoyed driving the Dacia Duster for our 10 days trip, excellent car for the types of road we travelled and for the ergonomy, fuel consumption and general comfort. I would change the windshield wipers as they have started to ware out. Other than that, I definitely recommend this car and Northern lights.
The Duster was great. Plenty of room for luggage and people. Did pretty good on gas. We did the Ring road with stops all the way around. Northern Lights was great to work with - would use them again!
All went well from easy pickup to quick drop off. The vehicle was perfect for a long trip on the move with 3 people, just enough space for all our luggage. The car was also in the right condition for all round iceland driving, wear and tear is high there, so no point in having perfect car, it wont
be on return!
Experience with Northern Lights is ok, the Suzuki Jimny was not ok.
The car had a lot of damage which seems not so important as it is outside, but every time we try to reduce speed the car start shaking very badly. Feels not very safely.
Free Cancellation & Amendments
El coche funciono muy bien durante todo el viaje. El personal de la agencia fueron correctos en la gestion pero no demasiado amables.
We had a great time in iceland. Everything was fine with the car.
We cam back for sure
Well the car wasn't that bad but I wouldn't recommend it to anyone on gravel road it was a real pain for me.
Everything was just perfect. We were picked up at the airport and brought to the rental office. Everything was explained and showed to us, we had absolutely no issue with the car during our stay at all. Everyone at the office was nice and friendly. Overall great experience! Thanks!
The staff is quick and friendly and the car was perfect for the week in Iceland. The only complain was the rental pick up was 30 minutes late.
I've visited Iceland a dozen times or more, mostly hiring a car, and my experience with Northern Lights was amongst the best. The car was, let's say, 'well-travelled', but in overall very good condition, which was what I wanted of a 4WD; Iceland is not kind to new cars. The comprehensive insurance package was admittedly not cheap but gave me peace of mind, whenever I had to use a gravel road to get to a spectacular hiking destination such as Borgarfjörður Eystri or Mjóifjörður. And the staff I dealt with, at both pick-up and return, were pleasant, courteous and efficient. All in all, a very smooth transaction with a company I would/will use again and recommend to others.
It was ok, Northern Lights was obviously mainly Icerental 4x4 as our rental had a Icerental 4x4 sticker of the logo on it and all the employees had jackets with that logo. Also, after going though the insurance options online and doing some research, we felt confident what we had selected would work for our trip. The person we dealt with in regards to the paperwork, while nice, seemed to be almost trying to scare us in a passive way to buy more insurance. We did purchase one extra area of coverage beyond what we originally got online, but didn't really appreciate that sort of passive pressure. Also upon drop off, we wanted to outline a couple of minor items with the vehicle we found while we drove it, but after a quick glance to check the car out while we were getting our baggage organized, the employee said we were good to go, right when the airport shuttle showed up, so there was no time...
Great 8 days roadtrip thanks to the 4WD provided by Northern lights car rental.
Car wasn't that expensive a that period of the year, and was sufficient for what I wanted to do (Dacia duster).
The staff was nice and I have been welcomed with smile, and giving back the car was simple et quick.
I particularly enjoyed the 24/7 to give back the car, I had the possibility to take my plane during the middle of the night without having to pay for a night in a hotel.
I definetly recommand this company. During my trip, I asked to other travelers the price of their rental car and I had the cheapeast.
However my car had a fuel consumption issue, close to 9L/100 kms with a very eco driving. I recommanded a check up after using it, but i guess it happens and it was only a probleme with my car.
Staff is also very reachable, as I had the opportunity to discuss with them thanks to the chat on their website...
The car is the correct for make a trip in country. The error is not a car diesel but the mistake is mine. The car have some issues but is normal in a car from 1993.
Overall experience was great. Check in and return were quick and staff was informative and helpful. Only suggestion I would make is in regard to the roof tent. Several times while driving the tent popped up/open. I ended up using a key-ring to keep it secure...and also noticed another driver has used a small luggage lock on his. It may be nice to add some small carabiner/clip/etc to the tents to prevent accidental opening while driving. Not a big deal..it was not unsafe or anything. Great experience all around and would definitely rent from NL again!
We didn't get dacia logan, we got a hyundai i30 family car and it was the best car i have ever driven. It was perfect. Me and my friends wanted a bigger car so we would be more comfortable on the journey across icelands circle road. And the amount of gas we used was lower than expected for a big car.
In general, the whole process was good amd easy. When I went to pick up the car some details, showed on the website were different from what they had on their system such as free extra driver, free sleepping bag for example. There was a charge for the extra driver and for the sleeping bag, they also had a table and chair request under my profile which i didn't ask for, the kitchen box that I actually marked as necessary wasn't included.
I believe it was a glicth in the system but luckily I checked the information and we could fix before the payment.
One other point to be improved is the communication channels, either email or phone. Having a lot of tourists from all over the world can be challenging and demanding but it would be great to have at least one 24/7 way to reach the company. I understand this is a third party company connecting customer to rentals but in any situation we need a back up and support from someone...
Pretty smooth. From pick up at Airport all the way upto airport return drop. Car provided was in good condition. No issues faced on the road at all.