Reviews for Lotus Car Rental
No stress at all. It was easy to get the car and drive away. Nice friendly staff very helpful. It twas also very simple to return it at the end of our vacation. The car was good and fun to drive. We were really glad to have the Dacia Duster especially one evening when we pulled into our Airbnb long private street (over 200 mt) in the country, south-east of Reykjavik, and found that it was not plowed, and there were about 20cm of snow!! But with the Duster it was a breeze!!! That much snow was nothing for this car. with a different type of car we would have been stuck for sure. I would highly recommend this type of car.
The employees gave us very good information about iceland and how to get around in the car.
It was a great experience no fuss no hold up thank you .(we will be back).
Office staff were really helpful and friendly. Car was perfect for what we needed.
Great experience. Rented a 2-year-old Duster which had some wear and tear. The staff walked me around the car and had noted every little ding you could possibly see on the inspection sheet. It snowed for most of the trip and the car went everywhere we wanted to go due to being equipped with studded tires and 4x4. I am very pleased with the entire experience.
Véhicule très pratique équipé de pneus hiver cloutés,ce qui était indispensable pendant notre séjour. La location de voiture était très proche de l'aéroport.
Free Cancellation & Amendments
I booked a car through Northbound and I couldn't be happier. Thordis was so helpful, answered with patience and true interest all of my questions, helped us choose the right car AND the right insurance and the instructions about picking it up were so specific. Also got a pretty fair price! I would totally recommend them!
It's a nice car, we enjoy driving it ,and the journey is wonderful.
Thanks for the perfect service. The car was really good and reliable. We had a great experience with Lotus Car Rental.
Good company, currently one of the cheapest. Located 300 meters from the terminal.
No problems, good service, good car.
Great experience with friendly staff at the desk. Quick hire and hand back of car. Car had studded tyres and was very safe, it even had heated seats and that was an added bonus.
No qualms at all
It was a good decent car. We are satisfied with it.
Great stafff very efficient service. Would definitely recommend
Extremely nice and helpful staff. Fast service and absolutely no hustle. Clean car as described. I highly recommend Lotus Car Rental. It was a great experience. However, for driving in winter conditions in Iceland I would rent a car of a higher class next time. While the duster was great driving on both, gravel and paved roads it had some flaws: When it was -15 degrees, I could not prevent the windows from freezing inside and for driving in intense snow (storm) situations snow/fog lights are missing, it could have a bit more power too. However, this has nothing to to with Lotus but only with my choice of car before the trip.
Free Cancellation & Amendments
Picking up the car and taking it back was very easy and customer-friendly, the information service by email was very satisfying. The information about the weather, which would get worse, was very kind and helpful. I can recommend the Lotus Car rental at any time.
Fast and correct handling, the car was good.
Lotus car rental was great. Found it better with Mir included in insurance
I am very satisfied with the Dacia Duster from Lotus Car Rental.
The car was clean and spacious for 4 people with suitcases. We had a Gold Insurance Package, but fortunately we had no dangerous situations even during changing weather conditions.
The pick-up and drop-off in Lotus Car Rental was very fast and easy-going. Lotus also is sending emails advising of weather issues and have very friendly and helpful customer service.
Defiinetely i will choose Lotus next time!
Very good, friendly, straight forward and helpful service. Any changes we made were sorted out very quickly and efficiently.
My general experience overall was 10/10. Free shuttle from airport to the office to collect the car. The guy who dealt with us was brill, very smooth fast transaction. Was able to return the car in the early hours on a Sunday and get the shuttle bus directly outside the office back to the airport. Also received a discount on petrol and free coffee coupons from Reykjavík’s main gas stations. Would also like to mention that the customer support before renting the car was so good, genuine and fast with replying. Didn’t try to up sell any cars or insurances.
It was a great car, it's good to have a new car, the ride was comfortable. Is good to experience that this car can go any terrain with no problems.
It was good. Car was clean and functioning as it should be. Service staff from Lotus Car Rental was friendly.
Would be better if the staff could have given us a run-down of the buttons/functions of the car (signals, headlight, fuel tank button etc.) as I had to request for it. But not to worry, it wasn't a big issue.
Very good experience and very professional service. Good clean car aswell
El proceso de recogida del carro y de entrega fue muy rápido y sencillo. Muy buen servicio, amables. Nos dieron toda la información necesaria para viajar.
Great! Everything was made very easy.
Very friendly people.
Iceland was beautiful and the vehicle provided made sure we got around hassle free.
Can not recommend enough!
All very straightforward and easy. Excellent communication prior to stay. Very friendly and helpful service.
Todo perfectamente, solamente que nadie nos recibió en el aeropuerto y fue un poco confuso llegar a la oficina pero todo muy bien