Reviews for Lotus Car Rental
It was good, clean, but had some big damages which is not acceptable to rent it to people.
Car was ok. Lotus was ok. They searched about an hour my reservation. At first they said my reservation does not exist.
Our experience with Lotus Car Rental company was excellent. Excellent customer service, they always helped on our journey when road assistance was needed. I totally recommend Lotus to all my friends travelling Iceland.
The car was fine and in a good shape... exactly what we were looking for. Delivery of the car to downtown was good and car return also nice and uncomplicated.. everything fine
Lotus car rental enployes was very professional and kind
Very good car, adapted to what we wanted to do. We went through rochy roads and roads with +/-40cm water without any difficulty. Service on taking and returning the car was simple, quick and nice. The person at the reception asked just a few questions to ensure we made the right choice according to our needs, which was reassuring.
As a suggestion : maybe it would be useful to give a map of iceland marking roads that you can use or not with each car type.
Free Cancellation & Amendments
The car was just fine, though I don't think it had Air Conditioning, which isn't usually an issue in Iceland but there were a few days when it would have been nice. Also, I neglected to make sure it had SatNav, which it did not, so I will opt for that next time.
Very good. Had a puncture, called Lotus and they had me driving in half an hour!
I, as a woman would like to drive small car, and Toyota Aygo was a perfect solution of this.
We could have a very nice driving though South and West Island!
The staffs of the Lotus Car Rental are all nice and kind.
But at the very beginning, we accidentally parked the car without putting the Gier on Neutral and the Engine didn't start!! Anyway we could solve this problem but it is better just to inform this kind of matter when we rent a car, especially for women driver like us.
Friendly and helpful staff at reception and a straightforward pickup after arriving into Keflavík airport.
The car was brand new, 5700km. There were no problems with the car.
top car for iceland, with the roof tent there is independence, just what you need for a good holiday.
I was very happy with my rental experience. It was very easy pickup and drop off. The stuff was super friendly and helpful. They even lend me the IPhone charging cable because I have forgotten it. I would highly recommend them!
Pleased with the car (Forester) - roof tent works very well and is recommended (we also had an additional tent as we were 4 people). Pick up and drop off very easy and relaxed.
Free Cancellation & Amendments
The car was excellent! It did great on Icelandic F-roads, it overcomes lots of holes easily on pretty high speed, no problems with river crossing as well! Great relation price/quality! Only positive memories left!
However, there was a little misunderstanding about insurance. Lotus car rental worker told us that we had bought the insurance from Northbound, but not from Lotus, and in case of any damage we should ask Northbound for compensation. But Northbound told us that they do not provide any insurance at all. And since the car has been dropped off with no damage, this question has been left unsolved... We didn't understand where we had bought insurance, Northbound or Lotus...
We thoroughly enjoyed our visit of Iceland. Entire Island is absolutely beautiful. It started with the car rental experience. Ours was a team of 12 friends. With Northbound help, we were able to rent two vehicles including Mecedes Benz Vito and Suzuki Vitara. Both cars worked perfectly. We wish you good luck with your business.
If you need a large van to tour Iceland, Northbound and Lotus Car Rental is the company to use! They made renting a van easy and affordable. They offered clear instructions on airport shuttle service to and from their office, their customer service was top notch and the vehicle was durable and spacious for our 5 day tour through Iceland’s south coast!
Suggestion: the car must always have a manual instruction english written
Everything went just perfect. Fast, easy, clean, trustworthy and in good condition
Great car with good comfort and excellent off road capabilities.
This car was very convenient for us with the roof box ( we were 5 poeple) . We had no problem during our route across Iceland. We had a small problem when we arrived because the roof box was not on our car. Lotus gave us another car and we had to come back to the location office at the end on the afternoon to take our car with the roof box.
Renting a car from northbound was an extremely pleasant experience. All the terms of hiring were very favorable for us and the comunication with the company and employees was quick, easy and very pleasant. The next journey in Iceland will be again with one of your cars! Keep up the good work!
It was a great experiance
The car was great and very satisfaid
Except windshield wipers
Lotus Car Rental is apparently a smaller, Iceland based car rental, preferable to the big international companies. Friendly service. Dacia Duster is a robust and easy-to-handle 4WD car. If I next come to Iceland I'll also choose Lotus.
Northbound and Lotus were amazing - super prompt communication from both and the rental process couldn't have been easier. The staff at Lotus were great and the car was perfect for our trip! We are planning on returning to Iceland for another trip in a few years and will 100% be using Lotus again.