Reviews for Lotus Car Rental in Iceland
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Reviews for
Lotus Car Rental
Submitted 11. May 2023
Outstanding!
Very smooth process and felt very well looked after. Rental was very organised and no issues. Everything explained well.
rented a vehicle
in May 2023
Submitted 19. May 2023
Excellent
Very good car, we were absolutely satisfied
rented a vehicle
in May 2023
Submitted 09. May 2023
Outstanding!
Everything was easy, and they were flexible when our flight changed and I asked them to pick up the vehicle earlier. We had a low tyre pressure warning after pick up, so we had to stop to put some air, but it was an easy fix.
What I would recommend for others is to go for the platinum insurance, we only had the basic one, and I was stressed the whole time as I wasnt familiar with how many of gravy roads Iceland has. I was super careful and had no gravy or sand damage, but it was extra stress on me.
rented a vehicle
in April 2023
Submitted 02. May 2023
Outstanding!
Best and friendly service i have ever had
rented a vehicle
in April 2023
Submitted 03. May 2023
Very Good
We originally chose Northbound for a trip that we had to cancel due to the pandemic. Based on the good customer service we received then, we decided to stick with Northbound when we re-booked the trip.
rented a vehicle
in April 2023
Submitted 05. May 2023
Outstanding!
We got a newer Kia. Took us everywhere we needed. Good little car.
rented a vehicle
in April 2023
Submitted 19. Apr 2023
Outstanding!
Amazing!
rented a vehicle
in April 2023
Submitted 25. Apr 2023
Outstanding!
The reservation was easy, the car was perfect and the shuttle from and for the airport was OK ! I really liked the fact that some extra insurances were offered but without pressure of taking one of them. The car we rented was exactly the one we got. And people at the lotus car office were friendly ! Great time for us !
rented a vehicle
in April 2023
Submitted 23. Apr 2023
Good
rented a vehicle
in April 2023
Submitted 11. Apr 2023
Outstanding!
Really excellent and friendly staff who were so helpful when we were delayed.
rented a vehicle
in April 2023
Submitted 14. Apr 2023
Outstanding!
Very happy with service. Car was fab.
rented a vehicle
in April 2023
Submitted 14. Apr 2023
Outstanding!
rented a vehicle
in April 2023
Submitted 13. Apr 2023
Outstanding!
rented a vehicle
in April 2023
Submitted 15. Apr 2023
Outstanding!
rented a vehicle
in April 2023
Submitted 09. Apr 2023
Outstanding!
A perfect car the Icelandic roads with good boot space and safe handling in wind and rain
rented a vehicle
in April 2023
Submitted 10. Apr 2023
Outstanding!
Very nice vehicle. We put on 1800 miles. When I dropped it off they asked for the Wi-Fi. I said I never received one was I suppose to? If I paid for it I never had wifi
rented a vehicle
in April 2023
Submitted 11. Apr 2023
Very Good
It was a great reliable vehicle !
rented a vehicle
in March 2023
Submitted 27. Mar 2023
Outstanding!
Good rental, I recommend
rented a vehicle
in March 2023
Submitted 19. Mar 2023
Outstanding!
Excellent in all departments. Thankyou.
rented a vehicle
in March 2023
Submitted 24. Mar 2023
Excellent
Pick up, Service, Shuttle to Airport, condition of the car, everything was fine.
I was given a hybid car. A 4x4 with 36l of tank volume, what is absolute not appropriate for longer travel distances and remote areas. I had to look for a gas station every (!) day. The "normal" Jeep has 60l of volume. Nobody informed me about this aspect. The car is fine, but always watching the fuel level and looking for next gas stations is not fun.
rented a vehicle
in March 2023
Submitted 19. Mar 2023
Outstanding!
Loved it, was perfect for 6 of us. Definitely a little snug but that was because of of all our luggage. Amazing car and not bad on gas!
rented a vehicle
in March 2023
Submitted 23. Mar 2023
Outstanding!
rented a vehicle
in March 2023
Submitted 31. Mar 2023
Outstanding!
North Bound has a fast en helpfull costumer support.
Pickup and Dorpoff at Lotus was easy.
The transfer from and to the airport went also very well by friendly, enthousiastic en nice people of the supplier.
rented a vehicle
in March 2023
Submitted 16. Mar 2023
Outstanding!
Hello,
I had booked Toyota Highlander from Northbound(Lotus) and had a great experience.
Booking was done almost a month before the actual travel. Price was also good when compared to different sites. I had sent messages while booking and also just before my travel and they responded with right information in quick time.
We were a group of 6 travelling from the Netherlands each carrying 10 kilo luggage plus another hand luggage. So this car was perfect. (Although person sitting in the last seat had to adjust as it was little congested because of our luggage but we managed)
Pickup and drop from airport to the supplier was easy and quick. Car was really good with no issues. I would highly recommend to check Northbound as the website is easy to use and navigate when compared to other rental cars site.
rented a vehicle
in March 2023
Submitted 12. Mar 2023
Outstanding!
rented a vehicle
in March 2023
Submitted 15. Mar 2023
Fantastic!
rented a vehicle
in March 2023
Submitted 07. Mar 2023
Good
In total the whole car-rental was good.
I can only critize two points
First one: No one was at the airport to pick us up when we arrived, already got our laguage and waited outside. I called the office and they told me someone will be there in 5min. After 15min we're picked up. Not a good service for a premium rental service.
2nd topic:
Check your child seats. One of three was already damaged. That's a safety issue. Should be priorized
rented a vehicle
in February 2023
Submitted 15. Mar 2023
Very Good
Vehicle was nice, clean and perfect fo rour trip around ISL, much appreciated.
Service was perfect for pickup and drop off at KEF airport.
Insurance was not proposed/detailed at the time of vehicle booking, we were a bit surprised to understand and add the insurance fees offer, after few hours flights. Better to propose and announce the insurance fees at the booking on internet.
I would have appreciated to sign and receive a copy of the return receipt, stating the number/level of damages (which was not our case) if any, when we returned the vehicle.
rented a vehicle
in February 2023
Submitted 07. Mar 2023
Outstanding!
Great car, great service. No complaints.
rented a vehicle
in February 2023
Submitted 07. Mar 2023
Outstanding!
The car was clean and only had minor cosmetic pre-damages. We liked it a lot, it was very comfortable and fit us and all our stuff easily. Duthe supplier our winter round-tour we only experienced one difficult stretch on a snowy mountain pass where even this 4x4 struggled slightly. Otherwise, a very reliant workhorse.
Would definitely recommend this car to others that are thinking about explothe supplier iceland along the main roads. If you are thinking about visiting the highlands - maybe aim for something bigger. But for everything else, this car gets the job done.
rented a vehicle
in February 2023
Submitted 23. Feb 2023
Outstanding!
Good and quick service , the car was almost new and clean.
rented a vehicle
in February 2023
Submitted 08. Mar 2023
Outstanding!
The car was in a really good condition, absolutely clean and well maintenenced. I didn't recognized first that this car is a hybrid - the batteries were completely unloaded when in got it and so the range was only about about 300 kilometers. But despite of that, we had not an single problem with the car an had a really good time in Island! The tires were really good and so we managed to do all the trips that we wanted to do, desptite of really worse road-conditions.
rented a vehicle
in February 2023
Submitted 19. Feb 2023
Outstanding!
The Car was very clean and just as I booked. It was really nice that i could directly choose the language of the car as soon as i got in. It was brand new with only one rent before mine and worked with no problems with one small thing. The tire pressure sensor went off after about 1 hour of driving. I checked the tire pressure it was fine so I called the rental company. They didn't quite got what the problem was and told me to just drive.
I solved the problem by initialising the tire pressure again.
The technical support could be better and maybe give the costumer a flyer of the car with details about the car like hight, weight and tire pressure.
rented a vehicle
in February 2023
Submitted 20. Feb 2023
Excellent
It was a nice car with a familiar feel...
rented a vehicle
in February 2023
Submitted 16. Feb 2023
Outstanding!
All was very good! The car Was perfect for our needs. Employees were kind and helpful. Next time we will chose your Company again!
rented a vehicle
in February 2023
Submitted 18. Feb 2023
Outstanding!
Great car,enough space. Has al commodities you need. Rides fantastic and facilitated traveling in iceland
rented a vehicle
in February 2023
Submitted 18. Feb 2023
Outstanding!
Dear Ladies and Gentlemen
due to problems with our flight (1st flight was cancelled, 2nd flight did not get permission for landing due to bad weather conditions in reykjavik) we cannot visit iceland in february. Nevertheless I was very satisfied with your service as you were available every time I phoned you. Your support was excellent and very kind. Therefore I will to next car rental by northbound again!
go on like this!
rented a vehicle
in February 2023
Submitted 18. Feb 2023
Fantastic!
10 Tage mit dem Suzuki unterwegs. Wagen war in einwandfreiem Zustand. Service vor Ort seht freundlich und kompetent. Service vom unternehmen inklusive Sturmwarnung (Empfehlung nicht zu fahren) sehr gut.
rented a vehicle
in February 2023
Submitted 09. Feb 2023
Outstanding!
This was my 2nd rental in Iceland from Northbound. They have quickly become my go-to source for rental cars. From there, you can see a wide range of cars from multiple suppliers. A key benefit is that they include the most relevant insurance for their cars.
Renting in Iceland is quite different from renting in North America or Europe where you don't have to worry about damage from volcanic dust, windshield breaks, hail, and other things. When I turned in my car at Lotus, they looked and said "oh, you rented from Northbound so you are covered". I was done with check-in in about a minute! We all look for the best deal, but peace of mind is worth a lot to me. The Lotus Rav4 was perfect for Iceland, and it even had snow tires that allowed us to deal with what was pretty nasty February driving conditions! Overall, great experience.
rented a vehicle
in February 2023
Submitted 01. Feb 2023
Outstanding!
Our car was perfect for Iceland and we really didn’t want to give it back! We absolutely loved our trip and the suppliers made everything so easy which really took the stress out of the trip. The service was excellent from them collecting us from the airport, arranging all the paperwork, collecting our car and then returning it and dropping us back at the airport. The staff were impeccable and I 100% recommend the supplier to anyone looking to hire a car in Iceland. We will definitely be using them again when we return!!
rented a vehicle
in January 2023
Submitted 17. Jan 2023
Outstanding!
10/10 Service
rented a vehicle
in January 2023
Submitted 25. Jan 2023
Outstanding!
Very nice workers and very accommodating. We initially rented the Jimmy but it was way too small and the cage in the back was very inefficient. We asked to change a different vehicle and they did it instantly. They were very understanding.
rented a vehicle
in January 2023
Submitted 17. Jan 2023
Outstanding!
Car was brand new, a pleasure to drive, and allowed us to do 800km in snowy conditions all around Iceland with ease! the supplier is amazing, they set us up with a wifi so we could gps from our phone to get around and all of the people we worked with at Lotus were amazing- A+++
rented a vehicle
in January 2023
Submitted 12. Jan 2023
Excellent
Very nice experience, very quick and easy
rented a vehicle
in January 2023
Submitted 09. Jan 2023
Outstanding!
Our experience with Northbound and the supplier was completely trouble free. The transfer to and from the airport was easy and worth it to save so much money. They weren’t waiting for us at the airport as they said, but they arrived within a few minutes after calling. The car seemed brand new and well maintained. I would definitely recommend these guys!
rented a vehicle
in January 2023
Submitted 11. Jan 2023
Very Good
We had an issue on the road in the way to the airport, so we called the office in the way to drop off the vehicle to tell them that we have to hurry because we'll lost the flight.
We don't notice that they were helping us in our urgent situation. So we had to wait for the transport almost 5-6 minutes when flight closed doors in 9 minutes. Nobody in the office picked us exceptionally to get us to the airport. I was expecting that.
On the other side, we were able to flight back because the other security workers in the airport helped us to arrive finally to the departure gate.
rented a vehicle
in December 2022
Submitted 09. Jan 2023
Good
The Pick Up was OK, right in time. What I didn't like was the Not fully Gas tank, Just filled with 80%. Will not know what happens If I had given it back with a not fully tank.
Also i was missing more information what to do in a Case of a accident, broken Car, etc. At other Rental Cars i got a Hotline number, where i could ask to i.e. unplug the Power cable.
Allover was the Car ok
rented a vehicle
in December 2022
Submitted 05. Jan 2023
Outstanding!
Service was absolutely hassle free, staff was very helpful and the optional WiFi pick was an absolute must for travel! Would absolutely recommend.
rented a vehicle
in December 2022
Submitted 03. Jan 2023
Outstanding!
We had a great rental with the supplier. They picked us up from the airport and were easy to spot and were quick and helpful in the rental process. Northbound made the process simple and easy and a great way to look at all of our options.
rented a vehicle
in December 2022
Submitted 19. Dec 2022
Outstanding!
In my next visit I will rent again from the supplier, everything is fine!
rented a vehicle
in December 2022