Reviews for Lotus Car Rental
We liked the car a lot. It was nice and spacious, nice cargo space, handled well on the road. The car rental place was nicely located to the airport.
Pick up was probably the fastest of any vehicle I have ever rented in 30 years. Drop off was equally as fast. Thats not the only factor though. Everything was exactly as I expected, no surprises. Also, their website was simple to understand and they didnt try to rent me a thousand different vehicles. Overall the rental experience was flawless.
We ended up with a different model of car but it was still great! Newly cleaned and very comfortable to drive. I really appreciated all of the extra information we received about how to drive safely in Iceland, and the entire process was easy from beginning to end.
Lotus Car Rental was great. New and clean car. Staff was very Friendly. Everything there went smooth and quick both pickup and return.
Only down side was the shuttle bus. After about a 10 minute wait the bus came and got very full, even a few people had to wait for the next bus. Then the bus driver could have announced the stops with also naming the car rental stops. Stop 1 and 2 were really the same stop. And it was not peak hour at the airport. When I returned my car I walked calmly for less than 5 minutes to the terminal. I will prefer it next time when I'll get a car as the bus was just uncomfortable and confusing,
So the bus drive gets 1 star but Lotus Cars get 5 Stars.
Excellent!!! No problems at all. I highly recommend
Lotus were excellent. Very helpful and professional, no problems whatsoever. I would happily use them again.
When we checked-in, we actually got a Kia 7 seater instead of the Nissan X-Trail. Lotus Car Rental was very fast and the service was fine, but when we were underway, we realized that the gas wasn't full and the windshield wipers were dangerously poor. The car didn't have as much trunk space as was guaranteed by the Nissan X-Trail description so that was a small annoyance. We also found some trash and broken glass on the car floor which was concerning. However, the heated seats and steering wheel were much appreciated and the car was great to drive in clear weather. I have no complaints with Northbound as a booking service and any gripes I have are with Lotus Car Rental for not fully checking the gas, car accessories, and cleanliness.
I will definitely choose Lotus Car next time when I will come back to Iceland. Also I will truly recommend "northbound" to all my friends. Everything was great - friendly service, Kia Soul ❤ and efficient customer service system!
Brilliant! Both checking in and out were great. Compared to Icelandic bars and restaurants where service was rude at best, your employees were amazing. Thank you.
Good and quick service! Perfect!
It was simply awesome. Car was in good condition when I received it. Make sure to get the Platinum Insurance Coverage as it only costs a little more but it saves you so much trouble if your car get damaged. Definitely will rent from Lotus Car Rental again when I'm back!
We rented a 2017 Toyota Land Cruiser, but were given a Mitsubishi Pajero. It was a pretty tight fit with six adults and luggage, but we made it work. Other than that, everything was fine.
Lotus car rental was the perfect choice for car rental in Iceland for me. The car was in perfect condition and ran well. I was super impressed with the agent at the airport. He was so helpful in giving me instruction on the car, as well as travel tips for Iceland!
We booked our car through Northbound. It is very convenient and the rent has included part of insurance. We recommend people to use Northbound for your Iceland travel.
Everything went how it should go and the check out guys have great jokes
Lotus car was great. Good service and helpful people.
We liked it very much. Just the right car for us.
Overall our experience was very positive. We did have an issue with the size of the vehicle, we could have used a larger one as there were six (6) of us.
Good experience and would choose Lotus again.
We looked at several rental companies prior to our 2 week vacation driving the ring road in Iceland. We were happy with our decision to use this company and very very happy with our SUV choice (Dacia Duster). It handled well on all surfaces and was excellent on gas consumption (we figured around 40 MPG). It was convenient to get the car as it was an easy walk from the airport. For our second week we had 3 adults with luggage and large backpacks. It was tight yet doable. I would highly recommend this company and car for cost, convenience and car performance.
We had an excellent experience with the car. The pick-up and drop-off were fast and efficient and the location very convenient. The cherry on top was when the attendant Alex offered to take me back to our hotel, 5km away and late at night, in order to save me the taxi fare. Thanks again!
We didn't get the Clio, butikker the Polo. Ok car.
It was a great experience from picking up to dropping off the vehicle. I was referred to by a friend after he found the best car rental prices through the website. I would use them every time I go to Iceland again.
We had such an easy and amazing rental experience with Northbound. We reserved through Northbound, who forwarded the reservation to Lotus car rental company. Overall everything was great and we were very satisfied! Would rent from them again!
We have to modify our booking many times because we finally were 4 instead of 5 and they demonstrated high flexibility in every modification. Special thanks to Liam for your support and fast answers.
Great experience with this company. Quick, on time, and easy to work with. Would recommend to friends.
So far everything went well. I have not checked my CC statement yet. Hope there are no surprises :).
Excellent experience with Lotus. Staff was helpful (thanks, Michal) and car was perfect. Especially useful was the wifi gadget that plugs into the cigarette lighter. Thanks for that.
We needed a 9 passenger van and Lotus had that at a good price. We unfortunately experienced mechanical problem the very first night, but Lotus was amazing at resolving it! They were super responsive and got us a replacement vehicle immediately. So, other than the fact that the first van had a problem, we had a great experience renting from Lotus and would recommend them.