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Reviews for
Lotus Car Rental in Iceland

824 Reviews
9.32

About

Lotus Car Rental, a local, family-owned Icelandic company, offers a wide range of reliable vehicles. Known for their five-star customer service, they ensure a memorable trip for tourists. Booking Lotus through Northbound guarantees a seamless process, best prices, and excellent local customer support. With Northbound, you're not just renting a car, you're gaining a partner committed to making your Icelandic adventure unforgettable.

Reviews

9.32
824 total reviews
Fantastic!
5-Star
85%
4-Star
14%
3-Star
1%
2-Star
0%
1-Star
0%
Staff
9.3
Value
8.9
Cleanliness
9.3
Pickup
9.1
Dropoff
9.5
Condition
9

791 reviews for Lotus Car Rental

Verified reviews from our customers that rented a car from Lotus Car Rental

Submitted 30. Oct 2024
Very Good
great vehicle and cost! Lotus did not make it clear that in Iceland parking tickets are verified by cameras, meaning that if you miss them (likely bc we are tourists and not always aware of these things) then there will be an additional charge by the parking and a processing fee of 2000kr. If they had made that more clear we would've been ore aware and likely never had this happen! We were charged ~10,000kr in parking and processing, which was a huge unexpected cost. otherwise, very happy with using Northbound but felt taken advantage of from Lotus
Danielle rented a vehicle in October 2024
Submitted 02. Nov 2024
Outstanding!
Ludovic rented a vehicle in October 2024
Submitted 11. Nov 2024
Great
The car was very well equipped for the journey around Iceland. It had a stone chip on the windshield right from the start but that wasn't a big issue. All processes went very well and easy.
Daniel rented a vehicle in October 2024
Submitted 20. Oct 2024
Outstanding!
Daniel rented a vehicle in October 2024
Submitted 29. Sep 2024
Excellent
I have to say that everything went really ok. The 4x4 is a must, to have a full freedom in your wonderful land! I have been convinced to move from standard to platinum: despite not necessary as all went well, I strongly suggest to subscribe for it, it keeps you so easy and safe that you enjoy even more the trip. Customers should understand that, for a road trip as we did (moving base location each two days) the car becomes a sort of moving home! The only remark is related to tires: a bit worn and slippery but, from a certain point of view even more amusing ( I’m an off-road instructor…). Thanks to Lotus for the quality of cars and a special thank to the service and support provided by you efficient and kind personnel!
Fausto rented a vehicle in September 2024
Submitted 26. Sep 2024
Outstanding!
Using Northbound was very easy and cheaper than other places. Car was as described & suited our needs. Highly recommend using Northbound.
Peter rented a vehicle in September 2024
Submitted 23. Sep 2024
Outstanding!
The car drives fantastic and is an perfect vehicle for traveling around Island.
Rogier rented a vehicle in September 2024
Submitted 23. Sep 2024
Excellent
Friendly customer service
Janice rented a vehicle in September 2024
Submitted 21. Sep 2024
Outstanding!
Easy process in ordering the car. Friendly and helpful employees. Car was clean and ready to go. All systems worked. Much space for up to 4 suitcases and a couple of backpacks in the trunk.
David rented a vehicle in September 2024
Submitted 23. Sep 2024
Outstanding!
Everything is so well organized and informed.
Hang liang rented a vehicle in September 2024
Submitted 09. Sep 2024
Fine
I went well, except before arriving i couldn't access my booking page even with the logs northbound gave me
Jules rented a vehicle in September 2024
Submitted 16. Sep 2024
Good
Judith rented a vehicle in September 2024
Submitted 16. Sep 2024
Great
Very good car for Froads. The life module is suited for 2 or 3 people but not 4 people. List of issues : 1) The cupboards and the edges of the camping module suffers from humidity and condensation 2) The glass protection of the sink needs a protection system (locking system) because the glass tend to slap down and may break 3) The in-out door lock system is not good as you need to leave the camping module to unlock it Thank you for this rental, it was a great time on iceland roads. The platinum insurance is expensive but better than other rental offers.
Felix rented a vehicle in September 2024
Submitted 18. Sep 2024
Outstanding!
Andreas rented a vehicle in August 2024
Submitted 13. Sep 2024
Outstanding!
John rented a vehicle in August 2024
Submitted 24. Sep 2024
Outstanding!
Nice, it served its purpose
Douglas rented a vehicle in August 2024
Submitted 07. Sep 2024
Outstanding!
The only worry, was, that we had to wait an hour to get the pre-booked car. The car itself was a good choice for 4 peiple with luggage. It had eniugh space and was comfortable.
Wolf dietrich rented a vehicle in August 2024
Submitted 22. Sep 2024
Outstanding!
Tout s'est très bien passé. Nous avions pris full assurance pour être tranquil. Le seul hic, c'est que c'est un véhicule hybride. Nous avions des rivières à traverser.De peur de noyer les batteries on a du abandonner 2 points d'intérêt. C'était noté nulle part. Mais ça a été également une petite économie sur l'essence 🤷🏼‍♀️ En dehors de ça, tout s'est parfaitement bien passé. Merci et Bravo à toute l'équipe Northbound pour la rapidité de réponse via mail ainsi que l'ouverture 24/24 ❤️ Je recommande à 100%
Lucie rented a vehicle in August 2024
Submitted 01. Sep 2024
Outstanding!
Roberto rented a vehicle in August 2024
Submitted 27. Aug 2024
Outstanding!
The vehicle was very clean and ran great for the trip. I highly recommend RAV4 for Iceland and for your home. The car rental company was very easy to work with and offered great services.
Ryan rented a vehicle in August 2024
Submitted 25. Aug 2024
Good price and comprehensive insurance coverage for F roads with free WiFi hotspot. However, wait times at the rental agency can be very long (both the rental counters and the shuttle to/from the airport). FYI the Suzuki Vitara looks a lot bigger in the photos than it actually is.
Osama rented a vehicle in August 2024
Submitted 31. Aug 2024
Fantastic!
The KIA Shortage worked well for us. We had 4 adults and multiple pieces of luggage and had plenty of room. It was economical but with the 4WD we had no issues on the many unpaved roads we encountered.
Steven rented a vehicle in August 2024
Submitted 23. Aug 2024
Good
Robert rented a vehicle in August 2024
Submitted 31. Aug 2024
Outstanding!
The Jimny 4x4 was the perfect travel vehicle for Iceland. However, as the cage separating the front from the truck does not allow the seats to tilt back, it's not a comfortable vehicle to drive if you're tall. The full insurance package allowed us freedom from anxiety to travel on every road.
Mark rented a vehicle in August 2024
Submitted 30. Aug 2024
Good
The time to wait to get picked up from airport KEF to Lotus Car Rental and back was terrible. longer waiting after a flight or before a flight is always a bad experience. So it was about 25 minutes when we arrived and about 20 minutes when we departed. I could imagine a public bus transport with fix time table would be more convenient. Then the predictability would be more clear.
Thomas gerd otto rented a vehicle in August 2024

Why book through Northbound?

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We will cancel your booking on request, no questions asked, provided there are more than 48 hours until the pickup date.

Customer Support

We deliver fast responses to your queries with a very high customer satisfaction rating

Rental Care

Your satisfaction is our priority. If any concerns come up during your rental, our team will coordinate with the supplier to ensure a smooth and timely communication.