Reviews for Lotus Car Rental in Iceland

Everything was fantastic! The car was new and I drove it with pleasure. The people at Lotus are very, very friendly, and their service is top notch!

Perfect

When arrive at the airport it was a bit difficult because I didn’t finde the driver. That’s a point r that can be worked on. But everybody was helpful there. At the Lotus-Basis everything went fast, professional and friendly and I got my rental car. It was a red Jeep renegade with about 15.000km The car was in a fine condition besides the warnings that appeared (change engine oil / inspection) The car itself was fine duthe supplier the trip and also the drop-off meat the end was fine. The price for the car is a little to high, but maybe as a German I am not used to this prices and it might be correctly and fair related to Iceland prices. Altogether I would rent my car again with northbound/ lotus

Hi, I found the service very professional and friendly. I found this experience with the supplier very positive. I have strongly appreciated the smooth at the pick up and at the drop off and the condition of the car provided. I will recommend to the people that I know Regards

Bien que nous n'ayons pas réussi à mettre en fonction le mode 4x4, l'équipe est très efficace et aimable.

Lotus took a short while to pick us up (about 50 minutes), but other than that everything was great! We paid extra for premium insurance and was glad we did-we drove thru some tall grass and must've snagged a rock or something on the back bumper cover, which nearly ripped it off, when we returned the car we didn't have to fill out any paper work and we were quickly on our way to the airport. The premium insurance has zero deductible!

The car was perfect, even if I rented a diesel model while they gave me a benzine model. This is not a small difference as diesel cars consumptions are lower then benzine cars ones. Fuel cost, indeed, represents a big cost in a roadtrip and it's far to be the same having a diesel rather then a benzine car. However, I must say that the type of fuel was not granted in our deal, so I can't say anything. I suggest you to be very clear about this in advance. At the end of the day, I feel really satisfied about all the service, the car, the trip. So, thanks Northbound team!

Car conditions are fine. Staffs are supportive & efficient to take care of clients. As Benzine price is high, better to standardize HV type more.

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It was perfect without problem we just picked up the car without problem and the transport to the airport and from the airport was nice.

Very nice car. Easy to drive. You need to check the insurence level with Lotus since I thought I had SW (in your ad) but It was only CW. Had to buy their Gold insurence to get a proper security. Otherwice no problem at all. Staffan at Lotus were briljant.

Didn’t love the Jeep but the service at Lotus was great.

All went as planned. Very happy with the car and the rental company. Laura was very helpful.

The car had some minor problems (reported at dropoff) but served us very well. Your process for making and changing reservations worked very well.

Everything was very well and we enjoyed the good Service.

Bonjour Accueil sympathique de la part de l entreprise. Nous avons été pris en charge à l aéroport pour aller à quelques kilomètres pour récupérer le véhicule. La jeep est amusante à conduire mais un peu juste pour trois personnes. Aucun problème à la restitution , nous avions pris l option avec toutes les assurances, ce que je conseille vu certaines routes d islande. Je repartirais sans doute avec lotus. FE

Excellent services, helpful-friendly- professional staff. Very good car. We appreciated the service with the pickup at the airport upon arrival. Thanks for all. 😉

Everything ok Pick up fast in airport and idem dropp off. The car was exactly like what we had wish

Very nice car and comfortabel

The folks at the supplier couldn’t have been any nicer! Loved the Dacia Duster with the tent on top. It was easy to drive, very comfortable, and plenty of space.

Perfect experience especially with the last minute changes required for our booking. Everything worked out smoothly and customer support was amazing with the allowing for the flexibility

Simply perfect. We had a new car, perfectly working. Managed commuting from/to airport in few minutes and pick up /drop off just took 10 minutes. Nothing better than this. Well done guys!

Nice And Quick to picked up the car, And the car is very brand new, clean and reliable on the road.

Easy to drive, economical in consumption.

Clean car and professional service. The airport shuttle was also fast. I would rent from here again.

We had a fantastic vacation in Iceland. The car rental was definitely a must. Great experience with the supplier. Will certainly use them again.

The service from Luton was excellent, fast, friendly and very easy. Both to pick up and to return. The Xeed Kia was a very nice car to drive, it had plenty of space for our large bag and carry on and backpacks. Ideal for low consumption.

Best car rental company I've ever had experience with and I had 5 different on Iceland so far. We've got brand new shiny car which is great to drive whole island around including some F-roads as well. Clear rules of full 0-excess insurance that covers practically everything, including windshields and river crossing. It was very nice they even gave us free unlimited wifi. Everything was perfect from the pickup to the dropoff. I highly recommend that company and I will definitely use their services again in the future.

Lotus are a professional and efficient team. Our car was in perfect condition and we appreciated having the option to select a guaranteed model; At drop off the staff requested I go back and fill the tank, but it only needed 2 liters; I thought this could have been accommodated; since i had rented the car for 10 days. I would use northbound and lotus again and recommend both to anyone traveling to iceland.

It was great! The lane assist is a little funky and we had an issue getting the gas tank to show as full but other than that we loved the car! the supplier is by far the best car rental experience I’ve ever had. Everyone is extremely friendly and helpful

I ended up getting an upgrade to have more room. It was a painless change and the people and the vehicles are wonderful! I will definitely rent from them when I go back.

The experience was excellent from the start. We arrived early at 4.30am our pickup was there waiting there for us had been watching the fights times, we were in the car teathe supplier down the road on our adventure within the hour. Lotus was the best I could find that included most of the insurance u needed which sucks how these companies and in Ireland do the insurance, just package deal the whole thing break the norm. Anyways the best thing about lotus apart from the staff was we did not have to leave a down payment on our credit card like other companies charging up to $2,800 after buying insurance. Well done lotus will be back. Don’t be turned off about them being of site from the airport it’s literally 2min drive but worth it 😊

I have read very good reviews about this company on the Hungarian Iceland Travelers Facebook group. This was the primary reason for my choice I (and we) had excellent experiences. The conditions are correct. The staff were very kind. We received a totally new car, which was perfect for us. We travelled around the country and we had more than 4000km. We did not have any difficulties. (Avg fuel consumption was 5.3 l/100km). The price was cheaper (or the same) than other good options. It is strange but is true, the fee for weeks equals 10% of the price of this car in Hungary... :-) I warmly recommend this firm!!!

The car is new and the staff are friendly, only one thing can improve is to adding charging cable since many charging stations are either in wrong type or without cable, the fuel is certainly costing much more than the electricity and environment!

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All very good - a reliable car, nice to drive. The clutch sometimes stuck to the floor little bit.

It worked out well for us. It having Apple Carplay support really helped out for turn by turn directions and entertainment

Lotus was great. Super service and very kind personal service.

Excellent drive and van fitted perfectly our needs. We were a group of 8 people all with one hand luggage and a backpack. Ample seating space and also very spacious luggage booth. The van had just 4.5k km - practically new!

Everything was great and easy!

This vehicle was excellent and served me and my traveling companions very well.

Loved it! Jimmy was fun, perfect for golden circle tour.

The Lotus Car people are very nice, genuine, direct and friendly. The whole process from pickup, to taking the car, to dropping it off, and being driven back to the airport was seamless. I liked that they had a sense of humor and spoke like normal human beings.

The supplier staff were great to work with! Drop off was very fast. We rented the camper tent duster and it did a great job of keeping us dry and warm. A few areas that could be improved: 1) The stability of the ladder used for climbing into the camper tent could be better. It did not lock well and it is was dewy in the evenings and mornings making it treacherous to climb on. 2) The kitchen box was not very good. The stove did not work and was very out dated. 3) I called ahead of time and asked if bedding was included, and the response I got was yes. However, that was only a fitted sheet and pillows/cases. No comforter, sleeping bags, or blankets. We ended up buying a sleeping bag, which we could have just originally brought with us if the information we had been told and is on the website would have been more thorough.

Car drove well and was comfortable. Staff at Lotus was WONDERFUL. We had an issue with the car and they responded and resolved the issue right away. They were kind and helpful though the whole process. They definitely went above and beyond to make sure we were happy and comfortable.

The company changed us to a Toyota Rav 4 once they saw that the Vitara would be small for our party.

Alle dort waren sehr nett und hilfsbereit. Die Abholung sowie die Rückgabe war vollkommen problemlos und der Shuttle Service hat super geklappt. Ein wenig enttäuscht waren wir, als man uns das Auto mit Sommerreifen vermietet hatte. Das wäre so vorgegeben. Ab Mai Sommerreifen. Wir waren schon öfter auf Island und so etwas ist uns noch nie passiert. Selbst der Suzuki, der direkt neben uns stand, hatte noch Winterreifen. Da wir wussten, dass man kurzerhand kein anderes Auto bekommt, haben wir es für 14 Tage genommen und es hat uns fast überall problemlos (etwas mehr PS wären von Vorteil gewesen) hingebracht. Bei der nächsten Buchung werden Winterreifen schriftlich gewünscht.

Everything was perfect. The Team from the supplier was very professional, helpful and friendly. Rental car was also in a good condition. There was nothing to complain and we would choose this company always again.