Reviews for Lotus Car Rental in Iceland

Very good service, great overview of the market, competitive pricing. I found it extremely helpful!

Dacia is a fine car, only i dont drive on F roads with this car. Gravel road are oké Next time i rent a beter car for driving on F Roads

Ein auto wie ein bratwurst injection lamp Brent verbraucht viel zuviel benzine Und klappert an alle seiten.

Easy to pick up and drop-off (free shuttle bus from airport to rental office or 4 minute walk. Car was very clean and in very good shape. 2200km without any troubles. Friendly guys inbthe office, always with a smile :-) Whats missing for a 5 star rating? I got the ordered Subaru Forester for driving F-Roads, but tires where not A/T Tires, just normal tires (with good profile!). A/T tires would have been more save (and probably no flat)

They forgot to let us know that the shuttle bus was cancelled when we arrived at the airport. That meant we were waiting for a while in the rain at night. We called them and sorted it out and then walked 5 minutes to the office. Everything from then on was perfect. Nice people, excellent service and great car. Highly recommend.

Everything was fine. You cannot find the the supplier in the airport terminal, but it is only about 5 minutes walk, not so difficult to find. It was easy to get and return the car. The car is quite new, it is a small car but enough for us to travel around Iceland. Everything went well. According to my experience, the supplier is reliable.

Excellent

The employees gave us very good information about iceland and how to get around in the car.

No stress at all. It was easy to get the car and drive away. Nice friendly staff very helpful. It twas also very simple to return it at the end of our vacation. The car was good and fun to drive. We were really glad to have the Dacia Duster especially one evening when we pulled into our Airbnb long private street (over 200 mt) in the country, south-east of Reykjavik, and found that it was not plowed, and there were about 20cm of snow!! But with the Duster it was a breeze!!! That much snow was nothing for this car. with a different type of car we would have been stuck for sure. I would highly recommend this type of car. 

Véhicule très pratique équipé de pneus hiver cloutés,ce qui était indispensable pendant notre séjour. La location de voiture était très proche de l'aéroport.

Great experience. Rented a 2-year-old Duster which had some wear and tear. The staff walked me around the car and had noted every little ding you could possibly see on the inspection sheet. It snowed for most of the trip and the car went everywhere we wanted to go due to being equipped with studded tires and 4x4. I am very pleased with the entire experience.

It was a great experience no fuss no hold up thank you .(we will be back).

Office staff were really helpful and friendly. Car was perfect for what we needed.

I booked a car through Northbound and I couldn't be happier. Thordis was so helpful, answered with patience and true interest all of my questions, helped us choose the right car AND the right insurance and the instructions about picking it up were so specific. Also got a pretty fair price! I would totally recommend them!

It's a nice car, we enjoy driving it ,and the journey is wonderful.

Very good, friendly, straight forward and helpful service. Any changes we made were sorted out very quickly and efficiently.

I am very satisfied with the Dacia Duster from the supplier. The car was clean and spacious for 4 people with suitcases. We had a Gold Insurance Package, but fortunately we had no dangerous situations even duthe supplier changing weather conditions. The pick-up and drop-off in the supplier was very fast and easy-going. Lotus also is sending emails advising of weather issues and have very friendly and helpful customer service. Defiinetely i will choose Lotus next time!

My general experience overall was 10/10. Free shuttle from airport to the office to collect the car. The guy who dealt with us was brill, very smooth fast transaction. Was able to return the car in the early hours on a Sunday and get the shuttle bus directly outside the office back to the airport. Also received a discount on petrol and free coffee coupons from Reykjavík’s main gas stations. Would also like to mention that the customer support before renting the car was so good, genuine and fast with replying. Didn’t try to up sell any cars or insurances.

Great experience with friendly staff at the desk. Quick hire and hand back of car. Car had studded tyres and was very safe, it even had heated seats and that was an added bonus. No qualms at all

Great stafff very efficient service. Would definitely recommend

Thanks for the perfect service. The car was really good and reliable. We had a great experience with the supplier.

Picking up the car and taking it back was very easy and customer-friendly, the information service by email was very satisfying. The information about the weather, which would get worse, was very kind and helpful. I can recommend the the supplier at any time.

Extremely nice and helpful staff. Fast service and absolutely no hustle. Clean car as described. I highly recommend the supplier. It was a great experience. However, for driving in winter conditions in Iceland I would rent a car of a higher class next time. While the duster was great driving on both, gravel and paved roads it had some flaws: When it was -15 degrees, I could not prevent the windows from freezing inside and for driving in intense snow (storm) situations snow/fog lights are missing, it could have a bit more power too. However, this has nothing to to with Lotus but only with my choice of car before the trip.

Good company, currently one of the cheapest. Located 300 meters from the terminal.

No problems, good service, good car.

It was a good decent car. We are satisfied with it.

Fast and correct handling, the car was good.

The supplier was great. Found it better with Mir included in insurance

It was good. Car was clean and functioning as it should be. Service staff from the supplier was friendly. Would be better if the staff could have given us a run-down of the buttons/functions of the car (signals, headlight, fuel tank button etc.) as I had to request for it. But not to worry, it wasn't a big issue.

It was a great car, it's good to have a new car, the ride was comfortable. Is good to experience that this car can go any terrain with no problems.

Excellent service. Very friendly people. Iceland was beautiful and the vehicle provided made sure we got around hassle free. Can not recommend enough!

Great! Everything was made very easy.

El proceso de recogida del carro y de entrega fue muy rápido y sencillo. Muy buen servicio, amables. Nos dieron toda la información necesaria para viajar.

Very good experience and very professional service. Good clean car aswell

All very straightforward and easy. Excellent communication prior to stay. Very friendly and helpful service.

Todo perfectamente, solamente que nadie nos recibió en el aeropuerto y fue un poco confuso llegar a la oficina pero todo muy bien

Easy. Hassle free both on pick up and drop off

The company were excellent. The customer service from lotus was truly second to none.

Really easy, quick and convenient service.

Good car, got exactly what we paid for, good services.

Its a good vehicle for this time of year.

Excellent service, very satisfied with my trip and how flowless everything went. Thanks!

It wasn't a Toyota Yaris it was a KIA Rio but it came with a GPS and WIFI which I wasn't expecting. I was expecting a manual transmission but it came with an automatic which worked out better. It was a great little car that got me where I wanted to go.

Hi I'm very happy, the car was ready when I arrive. People at the office was very helpfull, it was a good experience. Thanks

We chose Lotus rental because of its previous positive reviews. They did not disappoint us. We received a very efficient service with excellent good customer service. Problem / stress free driving Would highly recommend them.

Very good. The service was friendly and helpful at the supplier . I received emails throughout my trip advising of weather issues which was very helpful . The car itself was great and I highly recommend the Duster or any car that allows you on the F roads