Reviews for Northern Lights Car Rental
I got an even better car! Suzuki s-Cross.
I just wish they could credit the deposit back faster.
the car was perfect, absolutely no problem f with the renting and the car
the 24 /7 services is of great help for diffiicult hours of picking and returning the car
very satisfied at a very good price
My sister and I recently traveled to Iceland and were very worried about choosing a car rental company. We had read and heard of horror stories from different companies. I am so glad that we went with Northern Lights Car Rental! They made the entire process surprisingly easy. We were picked up from the airport at the correct time. When we arrived to their facility to pick up the car they were very kind, offered us a cup of coffee, and went over the rental agreement with us. They were very helpful and even upgraded our car which was wonderful in the snowy conditions. We had no issues whatsoever. When we dropped the car off I couldn't believe how easy the process was. We were driven back to the airport as soon as we arrived. Thank you for your kindness and for answering all of our (many) questions! Would highly recommend.
We were meet at the airport and taken to the car rental place promptly. After signing the necessary documents we were on our way. Staff were friendly and polite and I am glad we had snow tyres! The Dacia was clean and had ample enough room for 3 people with their luggage.
The car I rented was a Dacia Duster. It was a great vehicle for my trip to the frozen North of Iceland in February 2020. The car was in a good condition and I haven´t had any mechanical problems with it what so ever. I would most likely hire a car here again, if I´ll return to Iceland.
Excellent vehicle , great diesel engine, roomy and comfortable, served us well in very wintery conditions.
Free Cancellation & Amendments
It was fine albeit an older model with some 176k kms on the clock. This made its condition harder to assess although it was agreed at return that it was the same as at issue. I am awaiting the return of my deposit as I write.
The staff at Northern Lights were professional and friendly. The Dacia Duster proved itself well in some really challenging driving conditions. I would recommend your company for those traveling to Iceland.
Navette aéroport à l'heure,
Véhicule en parfait état et propre même avec un kilométrage élevé
The vitara 4x4 is a great car for Icelandic roads during the winter, super reliable and comfortable, the one we got had seen some abuse but held up perfectly.
Great pickup service and drop off at the airport and very helpful staff at the office.
The collection, hire and return to the airport went smoothly and, most importantly, there was none of the high-pressure sales nonsense trying to get me to buy extra insurance etc. Some queuing but nothing exceptional.
The car (Suzuki Vitara AWD) was a little 'tired' but it was reliable and was fitted with good winter tyres and studs. Absolutely essential for my visit as we were on snow or ice most of the time. I would NOT have got up the hill to the Air bnb without AWD.
very well. nice company. genital staff. excellent condition car.
the pick up experience was quick and easy. The rental was very complete, we had a silver pack insurance so there was no hussle about extra insurance and credit card blocks etc. The car was very convenient, automatic gear, good winter tires with spikes, extra 'snow' button in the car for better grip, navigation in the car and all very good. The information provided was complete and also the returning was quick and without any remarks.
Great decision to hire from Northbound, very helpful and gave us complimentary WiFi in the car when the sat nav didn’t work
Free Cancellation & Amendments
The Suzuki Vitara was a bit glitchy but still dependable. The staff were great and provided excellent service. Fully recommended.
I had looked at various rental options but found a 4x4 to be expensive until i found Northbound.
From booking the communication was excellent. Our flight arrived 30 minutes early but after making a call we only waited 10 minutes to be picked up.
The rental location as about 10 minutes from the airport. As I had booked the full insurance, after signing a few documents we were on our way. There was an issue with the sat nav but we were quickly given a Garmin.
On returning the car, after a quick check we were on our way. I have hired cars in various parts of the world but this was one of the easiest.
The guys from car rental 4x4 were amazing they really helped us and I’m really grateful for meeting them.We lost our flight two times and they were willing to help any time we will we lost our flight two times and they were willing to help any time we would call them. Many thanks to the guy from the first day that I don’t know his name but I remember he was from Poland and the two guys from the last days Valmir and Christi also the customer service very very nice
The car was new ans drove well. I was glad to have a 4WD as it was a winter with snow and ice in the car parking areas.
Loved the car, it drove nicely and the heated seats were a nice added touch.
It barely had any windshield wiper fluid in it however so we were very lucky to have decent weather because that could have been very dangerous! And the passenger side window doesn't work very well so we couldn't put it down to take clear pictures as you never knew if it would go back up all the way. But overall, it was a great trip and great price.
They were fast and give us good information.
Further they gave us no pressure to take an extra insurance.
This service was excellent from pick up to drop off!! The staff are really friendly and helpful and competent at their jobs which makes quick service. The car was great also and Iceland a truly beautiful country to drive around! Top marks!! Thank you to all that work there!!
We ended up not using the duster and went with a Suzuki because my lovely gf got us a stick when I needed an automatic. There were no issues at all nice people on your team.
Thank you for everything, thanks to YOUR car we had an amazing time in Iceland, we defenitely want to go back to Iceland and we are sure that choosing your cars would be the best for our family.
The 4x4 was great. Easy to drive. No problems driving it with the light snow we had.
Hope to see you again soon.
Our experince with the agency varied from extatic to tottaly disapointing. We waited a while for a pick up at the airport, also for the transport back to the airport to the point that we got worried about catching the plane, even thoug we followed the instructions about timing of the drop off with time to spare.
We got an upgrade of the car, probably since it was a bit off season. They did provide almost all the information, precautions we have to take because of the strong winds and other small print as to what insurance doesn't cover.
Most of the trip went smoothly except only after changing the car did we realise the heating did not work and the weater was not the reason we were cold in the car with the heating almost to full.
Inspite of us being carefull wind broke the rear door.Substituting it near Vik would cost us more then renting a new one - and that was not in the contract - the costs of replacing a broken car...
We had a good experience with NLCR. The Dacia Duster 4x4 is very suitable for roadtrips in Iceland. Smooth pick-up and drop-off procedure. Only point of improvement: we got a form with notes of existing damage on the car and were asked to sign this form withpout even seeing the car. It would be more appropriate to take a look at the car first, together with an employee of NLCR, and then to sign this form.
Hiring our Dacia Duster 4x4 was a simple straightforward experience. I would recommend this local company and will use them again in future. Hassle free experience. NExt htough i will be wanting to hire a camper van! Enjoy Iceland - Wonderful country and people!