Reviews for
Lava Car Rental in Iceland
1593 Reviews
9.21
Reviews
9.21
1593 total reviews
Excellent
5-Star |
|
82% | |
4-Star |
|
13% | |
3-Star |
|
3% | |
2-Star |
|
1% | |
1-Star |
|
0% |
Staff |
9.2 | |
Value |
8.8 | |
Cleanliness |
9.5 | |
Pickup |
8.9 | |
Dropoff |
9.5 | |
Condition |
9.2 |
1542 reviews for Lava Car Rental
Verified reviews from our customers that rented a car from Lava Car Rental
Submitted 30. Mar 2017
Outstanding!
Simply perfect. Our car was clean, in perfect shape, and the service from lava auto was excellent. Also some changes to our order, was easily handled by Runar from Northbound.is which we chose to book through. We will not hesitate to use Northbound and lava auto again.
Bjørn
rented a vehicle
in March 2017
Submitted 28. Mar 2017
Outstanding!
Couldn't fault them. They were waiting for us at arrivals took us on a 5 minute journey to the office to pick up the car. Friendly staff. Easy drop off couldn't have been easier. Thank you :)
Katherine
rented a vehicle
in March 2017
Submitted 03. Apr 2017
Outstanding!
Very happy with company and rental car. We were picked up from the airport, taken to the office to complete paperwork with minimal fuss and then we were on our way. No pressure to take out additional insurances. Fantastic car, glad we found this company online.
Ilona
rented a vehicle
in March 2017
Submitted 28. Mar 2017
Excellent
we had the company waiting for us at the airport. They were prompt with their time which makes it very convenient. Once we were picked up from the airport, it was a 5 minute ride to their office and another 5 minute paper work. It was fast and simple. Car was clean and perfect for the next 5 days!
Sweta
rented a vehicle
in March 2017
Submitted 30. Mar 2017
Outstanding!
My experience with Northbound and Lava Car Rental was very positive. Great customer service. The car was exactly as we wanted and in good condition. Also best price we could find for our dates. Would highly recommend.
James
rented a vehicle
in March 2017
Submitted 28. Mar 2017
Outstanding!
The company was extremely helpful right from the beginning. The vehicle was clean and ready when we requested it. The vehicle was delivered to our Guesthouse. The vehicle was properly equipped and we had not complaints in any way. I was especially happy with the GPS as it makes getting around the island so very simple. Best Price for best vehicle, along with good reviews from Trip Adviser. When I had an issue that required me to stay longer than intended the customer support went from a "customer" to a friend, everyone I dealt with showed real genuine concern for my situation and helped me throughout the entire process. Such customer service defines the the business. It was clear to me that I wasn't just a number but viewed as a friend. Coming from a small town in Canada it was reassuring that such qulaities exist still in this world.
David
rented a vehicle
in March 2017
Submitted 29. Mar 2017
Outstanding!
Great. Only issue was they were a little late picking us up at the airport. I almost called them when the person showed up. But everyone we encountered there was very nice and helpful
Jordan
rented a vehicle
in March 2017
Submitted 30. Apr 2017
Outstanding!
A great experience, the car was perfect, Lava was easy to work with and very nice! Would definitely rent with them again!
Laura
rented a vehicle
in March 2017
Submitted 30. Mar 2017
Outstanding!
The car was very good, nearly new. It took a short time to take the car at the airport late night, and it was uncomplicated to give it back on Sunday early morning
Gerhard
rented a vehicle
in March 2017
Submitted 30. Mar 2017
Outstanding!
These guys are reliable - met us at the airport, drove us to the rental office, we were on our way within a few sort minutes. Return was even easier - a quick inspection of the car, and we were driven back to KEF - seamless, courteous service - would definitely work with them again!
Alex
rented a vehicle
in March 2017
Submitted 22. Mar 2017
Outstanding!
I purely recommend Lava Auto and Northbound as during our short journey to Iceland we have not faced any issue with car and the company. Service is great, car condition was perfect so You do not have to worry about any hidden costs!
Lava Auto and Northbound, see you next time on Iceland!
Pawel
rented a vehicle
in March 2017
Submitted 22. Mar 2017
Outstanding!
Our experience of Lava Auto was very pleasant. We were warmly greeted at the airport, had a short transfer to the rental office, and were on our way within 15 minutes.
The car and the service were both fantastic, and we would definitely use Lava Auto again should we return to Iceland.
Jack
rented a vehicle
in March 2017
Submitted 25. Mar 2017
Outstanding!
The rental ran smoothly. Received a brand new 2017 Hyundai 4 X 4 on arrival which was above expectation. Handover process was quick. No problems experienced during rental period.
Would recommend company
Gabrielle
rented a vehicle
in March 2017
Submitted 22. Mar 2017
Outstanding!
It was great
Phakaphol
rented a vehicle
in March 2017
Submitted 17. Mar 2017
Outstanding!
The car was almost new (~1400km), I enjoyed the driving through the country, especially on gravel roads. Fuel consumption was low, as the speed regulations do not permit high speed! :)The staff at Lava Auto was were helpful and friendly. They gave us a discount card on fuel also. I was happy to support a local growing company. I recommend Northbound an Lava Auto for everyone.
Gergo
rented a vehicle
in March 2017
Submitted 20. Apr 2017
Outstanding!
Great experience!
Richard
rented a vehicle
in March 2017
Submitted 21. Mar 2017
Excellent
I liked the Dacia Duster. A couple of unique features, like the horn not integrated into the steering column, made it challenging; overall a nice 4-wheel drive, diesel vehicle. Pickup at the airport was later than expected; there was initially nobody there to meet us and when they arrived needed to take other customers out to the rental agency first, then they come back for us. We waited about a half hour. Not terrible, but a little frustrating when we were so anxious to get our Iceland adventure started.
Once we were picked up, they were very nice and efficient. I would definitely use them again.
John
rented a vehicle
in March 2017
Submitted 26. Mar 2017
Excellent
Great experience with lava auto, the car was clean and perfect and we make 2800km in a week without problems. The lava's team are listening for us and kindly drive us at hotel when we restitute the car.Not perfect note because of the full insurance we took think is expensive.
Julien
rented a vehicle
in March 2017
Submitted 17. Mar 2017
Outstanding!
Lava Auto is great, rent fron them
Chouzan j
rented a vehicle
in March 2017
Submitted 19. Mar 2017
Outstanding!
Exiting and i unforgetable trip!! All was perfect with northbound. Would rent again with you if I can come back one summer in the future!! Thanks
Laura
rented a vehicle
in March 2017
Submitted 19. Mar 2017
Outstanding!
The whole transaction process was very smooth. A representative was waiting for us upon our early arrival. No hassles with trying to sell us extras.
Allan
rented a vehicle
in March 2017
Submitted 17. Mar 2017
Excellent
The car was great and worked well for what we needed to do. I'm taking .5 off the rating because the guy who picked us up from the airport/dropped us off could have given us more advice about our itinerary and what to do in Iceland; but overall, it was a satisfactory experience.
Ken
rented a vehicle
in March 2017
Submitted 18. Mar 2017
Outstanding!
Really great experience with these guys. No fuss, easy to get to. Great airport pick up / drop off service. The car had everything we needed and was a really great deal in the end. For drivers who haven't been to Iceland before and we're not familiar with its winter conditions, I felt safe and assured with this company.
Kushal
rented a vehicle
in March 2017
Submitted 25. Mar 2017
Outstanding!
Best car rental in Iceland, professional pick up from the Airport, good car (gps included) I only can recommend this Company for hire a car.
Perfect.
Simone
rented a vehicle
in March 2017
Submitted 21. Mar 2017
Outstanding!
Fantastic - couldn't ask for a better service
Harriet
rented a vehicle
in March 2017
Why book through Northbound?
Best Price Guarantee
If you find the same vehicle from the same supplier elsewhere, we'll match the price with no added or hidden fees
No Hidden Fees
We do not add any fees on top of your final price, what you see is what you get!
Free Cancellation
We will cancel your booking on request, no questions asked, provided there are more than 48 hours until the pickup date.
Customer Support
We deliver fast responses to your queries with a very high customer satisfaction rating
Dispute Support
Should a dispute arise between you and the supplier, we serve as an intermediary between the two of you, guaranteeing you a response and a conclusion to the issue.
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