Reviews for

Go Iceland in Iceland

The team was very young but really supportive. We had trouble on the road, but they provided suggestions via Whatsapp and we were able to solve the issue. I am really happy with them! The car itself was very good, full optional, even if quiet expensive in terms of fuel use (only 10 km with 1L).

The cons: The car has a very high fuel consumption rate of about 7.8 liters per 100km and even being a very careful driver, I think it's too much for this kind of vehicle. The positioning of the window display of the velocity and speed limits can in fact be regulated, but unfortunately for a tall person like me, even putting the display in the minimum level I still could not see it completely. The GPS display is too bright for night use, it uses a white backgound that is very uncomfortable when driving, so we used our smartphones instead. I didn't try to change the settings, so, maybe it is configurable I really don't know, I just would suggest that if it's indeed configurable, you could put it in night mode by default. The tires are missing some of the snow spikes, but still they are good and secure, we didn't have any issue and never felt that we were driving an insecure car. The pros: Everything else other than the cons

We loved the Jeep Compass that we rented from Northbound. It had all the bells and whistles, keeping us safe. We named it Chandler, because he would Bing warnings at us. It got us through snow, ice and slush with no problems. Great car makes a great trip.

we wanted to rent car on diesel but unfortunately we got on petrol... However everything was good.

Hi Ivar, Jeep was fine. Only issue was windscreen wiper fluid was frozen on pick-up. We bought a new container but it wasn’t needed. Plane was late. Meet person very matter of fact, His meet board showed the car company amongst a few others so was not very visible on first look, not helped by me looking for a northbound guy! Return guys were more jovial. All in all a good experience.

Great car and experience!

No one ever explained the insurance options to us, so when a rock caused a chip in the windshield we had to pay out of pocket for the repair as your company did not accept my personal auto insurance papers. We would have bought the insurance in the beginning if explained. This was very dissapointing and the reason I would not consider renting from your company in future trips or recommend to others I know traveling there. The car was fine and staff were very nice

Hello, we hired a 2023 JEEP COMPASS; Automatic from GOICELAND for 5 days. When we arrived, the pick up and drop off was smooth and quick and easy to find at the arrival hall. We arrived at the company office and was served by a woman at the desk didn’t introduce herself so I couldn’t get a name. She was rude, she just took our driving licenses and just briefly explained the speed limits by telling us to read the leaflet, and then after she gave us the keys and told us the car was outside without explaining the car description so we were just handed the keys and left. We then returned the car on the 8th of January, was severed by the same woman, had a parking fine for parking on the wrong direction of the road but none of this was explained on arrival verbally or on any leaflets either. She just said you need to pay even though this should have been mentioned. Her customer service was definitively not approachable or friendly and I wouldn’t recommend her to anyone.

Good car. Perfect for what we needed it for. Handled the wintery conditions well. Very quick and easy collection and drop off. Staff polite and friendly.

Very easy company to deal with. People were friendly and efficient. Car was perfect for the wintry conditions

The car was better than average. Three small observations: 1) the rearview camera was easily obscured by water, even after cleaning, making it virtually useless, admittedly a design flaw which a rental agency would be unable to fix; 2) the car had no manual, meaning we had to search online to understand some of its features, such as the different drive modes; 3) the floor mat on the driver's side did not have an eyelet to hook onto the post on the floor, meaning it moved around as our feet moved around. The Go Iceland experience was better than average, with one exception: no one met us at the airport; we had to call and wait for someone to arrive. Had we been told this was the procedure, we would not have been disappointed.

Dacia Duster is good car for using in a ice road good balance. Recommend

Positive points: - We rented a Dacia duster and got a jeep. - Customer support 24/7 - Drop-off smooth. Negative points: - The woman which was dealing to us at the pick-up was EXTREMELY unfriendly and scared us on all the ways we could get hurt and destroy the car in Iceland, she also pushed us to buy the platinum insurance. Although she gave some useful information to us, we felt really unhappy and insecure after getting the car. - although we had the platinum insurance, the cars didnt come with tires with spikes, that make it EXTREMELY dangerous to drive in icy roads. We were not informed about that until we found ourselves in a dangerous situation. We thought that it was standard in Iceland in winter, and it seems that for other rental companies it is. This feedback was also given to the rental company direclty. - Although the car that was given to us was hybrid, it was unable to charge by itself while driving. We tried to charge the car but appropriated cables to charge it to a station, were not provided.

General overview fine, But initial service was terrible. We need to spend time and change model car to have a better experience, with the staff trying to avoid any change and saying was everythin ok. We received an old model with no GPS, no heat system working properly, no USBs connection, no digital cockpit, old seats... We picked it up the 31st at 3am but after using it dyring the morning we came back to the office to complain. They said by phone it as all good, byt when we came to the office they finally changed the car for the same Duster model but newer model - so heat system and other accesories working correctly. As summary, we have to say it is bot good for the customer to receive this kind of old model car in Iceland (bad winter weather conditions). You should ensure not to have this old models for families. Another point is we were in total 10pax (3 cars) and logistics to pick uyp and return the cars from the office was not easy. Shutter bust was small and we need to leave people in the airport and only the 3 drivers to go to the office and back to the aiport twice everytime

It was great to drive. Even the roads in the north. And the childseat was the best we could imagine, we also have it at home.

Geweldige Service en vriendelijk personeel. De goedkoopste optie. Op de helft van de reis kwam er een fout melding in de auto. Na een bericht werd er een nieuwe auto gebracht bij ons appartement. Geweldige klantenservice.

The car was labelled as a 4 x 4 on the website, but we received a car that was 4WD instead. Very different, leading us to get stuck at one point. Car made a lot of interesting noises while driving, but nothing too major. We were given a car that had a tent on top (we did not request this), but the tent had broken latches (and was not secured properly) and repeatedly popped up while driving (sometimes on the highway).

Car was perfect for our needs, held the ground well & we felt very safe in it.

The car was fantastic!

Location et service parfait. Un détail des assurances sur la page de réservation serait un plus qui permet de s’assurer de ce que l’on réserve

The car was great and we had no issues at all