Reviews for

Go Iceland in Iceland

Did the F35 a day after it opened. The Dacia has good ground clearance so no problems. Earlier did F249 from Selfoss and did 2 creek crossings 20 cm deep easily. On the tar it handles well and is fuel efficient. The staff were very helpful and friendly. The airport shuttle driver took us back to our bNB which was a nice bit of customer service. It was a 2023 model said the man but it had 48800km to start and we did 3300km in 12 days. I am worn out.

Overall I quite enjoyed this rental, the pick-up was fairly smooth, and uncomplicated, if not a little rushed. The agent at the desk neglected to take down the information for the second driver included in the booking (although we did not need a second driver, ultimately). Drop-off was smooth and uncomplicated, and very quick. The shuttle service was very convenient. The vehicle itself fit the bill of what we needed; it was versatile and handled Iceland's roads (at-times gravel and rocky) quite well. Although the reverse on the (manual) Dacia duster is somewhat confusing and unintuitive (you have to pull up on the ring at the base of the stick) - It would be helpful for the agents to explain that to customers picking it up, in the future!

If you want to explore the Iceland, Dacia Duster is the best option. Everything worked very well for us, the Go Iceland staff were very friendly and helpful.

Hi, when i brought back the car, they told me that i had a parking ticket at thingvellir because apparently I didn’t pay the parking fee, and so i paid the ticket at your office. However, I checked my operations history of my credit card and I have paid the parking for Thingvellir, I have a proof. I would like to get a refund for the parking ticket. Thank you

Rental was very smooth process. No issues at all. I would suggest that staff be very clear with tourists about the presence of speed cameras and traffic cameras. Not for them to look to evade them, but rather that in Iceland the posted rule or speed is the maximum speed without question, not a maximum speed that has a 10-15 mph gray area that you can still drive in. This was not explained. I think the hard limits are great, just wish I knew it on day one, not day four. It would have saved a lot of anxiety. Otherwise a top rate rental experience.

Very useful car on the roads of iceland

generally satisfaction - we rented two cars, both Duster. Pick-up - after midnight, had to wait appr. 30 minutes at the airport, handover quick - but maybe too quick - not too much info about cars, rules, ... One of the cars quite a lot of scratches, scrapes, bumps,... - not too well visible - thanks to the full insurance without trouble. Drop-off smooth and easy. A point worth mentioning - horrible state of front tyres on a "worse" car - "luckily" a warning sign appeared on the dashboard - after demounting a true state appeared - low tyre sample (depth) - we noticed it before - but inner side of the tyre - desolate - exposed metal fibres all along the circle. It literally could explode at any time.

Everything was very smooth!

Overall a car in decent condition. They had a spare tyre on one of the wheel from the start although it did not affect our driving in anyway.

The service was Great. The gps was not so next time I will bring my own. The internet conection device worked well. Over all I am pleased tith the car and service and will use this Company again

We rented our car from Northbound for our week long trip to Iceland and the entire experience from start to finish was smooth and simple. Booking online was a breeze as the website was easy to navigate and their prices were pretty affordable, if not cheaper than most places I looked at. Initially it said we were going to get the 2021 Hyundai i10 however we ended up with a Mazda hatchback which was just fine as we were only 2 people. The insurance options they had were also decently priced and we went with the complete coverage which also came with a portable wifi router—a must for Iceland for navigation purposes and peace of mind knowing you have internet/data everywhere you go! Northbound provided clear instructions for pick up and drop off and the employees that helped us were so friendly and kind. We will not hesitate to rent with Northbound again on our next trip to Iceland!

Good car. Convenient for South part of route #1. Some startup difficulties with connecting the gsm navigation on the car display. Also auto headlight turn off and reset milage of the car was troublesome. A short 1 page manual for ghis would be helpfull. Pick up at airport took too long and was confusing due to contrdictory instructions. Checking in was fine.

Exceptional service and friendly

Everything was good from departure to refund of the car

Hi, you gave us a dacia duster with a little crack on the front glass. After 1,5 days, this little crack, because of the difference of temperature between inside and outside became a crack long circa like all the front glass a d we canmt use the heat no more. So, the last 3,5 days were cold in the car (cause we can’t use the heat in order to not the situation get worse) and your staff answered that giving s car with a crack on the front glass is normal in iceland and that I have to use that car with the bigger crack till the last day (this obscured my vision as well as not allowing me to use the heat). Next time I’ll be more attentive and I’ll reclaim an intact car if the way of working is like this. Not satisfied, the expense is not worth the service.

We had a good time with the car, even if we had the feeling that it wasn't a 4x4, it is not heavy enough. Furthermore, the functioning of the 4x4 was not explained to us. A piece of advice: place a dispenser for the numbers in the queue, there is a risk of arguing in the branch. On the website you must better indicate the cost of platinum and non-platinum insurance, it is not correct to display a rental ì price and then spend double when you add the insurance which, moreover, does not cover all damages.

The Jeep Compass rental was great for our ski trip! Studded snow tires & 4 wheel drive was essential for April in Iceland.

Everything went very smoothly.

Hi, out general exprience with Go Iceland was stunning. They were really helpful and giving accruate advise about traffic rules and road conditions. We were really happy with them. I would rent a car again with them, without a second thought.

Everyone from the shuttle driver to the young lady who helped us complete the car rental was top notch.