Reviews for

Icerental 4x4 in Iceland

note really good. the car have more than 350000kms, the handbreak doesn't work, a light doesn't work, a flat tire warning was allready on the screen.... in fact the car make the job during the trip but all this thinks was not really pleasant

Car was on the older side but in acceptable driving condition. The staff was fast and friendly.

Very good but it would have been nice to have a drop off at Reykjavik

After waiting for transfer for quite a while we arrived with many other customers so there was a little stress, the handing over was quick though. The car we got was not the newest, with some minor defects but did its job well. The cooking device we got was not working properly because it was damaged and windscreen fluid was missing in the car.

The employee needs more friendly! Thanks! Ning

It worked great and we enjoyed our visit at Iceland

The staff were friendly and professional. The pickup and drop-off were trouble-free. We rented 3 vehicles and they were ready when we got there.

The car was fine, but there were too many automatic things that thought they knew better than us (windshield wiper speed, radio settings, temperature controls, etc.) A backup camera would have been nice.

The Subaru was a great choice for us

Icerental 4x4 did a very good job with our 10 day car rental service. They picked us up on time from airport, paperwork process was smooth. Return process was smooth.

Northbound is an excellent platform that really cares for their clients - before, but ALSO after you use their services. They do follow up and assist you for real. I dearly recommend them The vehicle I rented was from a 3rd party company called IceRental 4x4 and their services were awful, rented me a vehicle with 410,000 km on board that ended up in smoke! Literally. So be careful what you receive when u get there. A lot of scam companies. Northbound is just a platform for all these rentalcompanies so dont confuse between the two. Northbound 10/10 IceRental 4x4 3/10 - i give a 3 JUST because they sent me immediately another car when the other one broke down. But the 2nd car had also 200k km on board, much weaker and had to cross the westfjords with it

Very good thanks

I had an excellent experience with Icerental 4X4. I found their vehicles to be of good quality and good value.

Hello, Overall experience is good. The car has no major issue but the engine light is on when we got the car. It makes me worry about the safety eventhough nothing happens. The second issue is the passanger side wiper should be changed. I told staff the issue and he said to me you should change it and we will reimburse the cost". I came to enjoy my vacation not to fix the car!!! It blocked the view and create a safety concern. The person who check our car is rude. He told me wife "All luggage out".

On the whole the Subaru was more or less O.K. Heating did not work properly (front screen fogged immediately up when heating was not concentrated on front screen solely). I was surprised getting a 1 year old car with a mileage of 84.000 km. Pickup was demanding (check/documentation of a number of damages, which weren't completely registered in Icerental system). Fortunately I took pictures, as at dropoff there were discussions about new damages (which already were visible on photos at dropoff - Icerental system was not refreshed since pickup).

Everything was perfect!

Thanks for checking it with me. Everything went well until I was in a horrific wind storm that caused complete shattering of passenger window.I had purchased insurance at rental. The agent stated at rental that one of the things covered was broken glass. Upon return of our car he said that only covered the windshield and promptly charged me around $400 dollars. Please be aware that at rental I was told broken windows were covered. No statement was made that only the windshield was covered. Your comments and help would be greatly appreciated. Kind regards Stan Rogers

Great experience.

Pick up and return were super efficient. Staff friendliness and explained everything in details. Shuttle right on time to pick us.

Icerental4x4 = Perfect Suzuki Grand Vitara 2015 = to much fuel

Firstly, the car stopped working just after less than 12h since I have rent it. The situation was made worse by the fact that the worker who answered my call was very rude and did not allow me to explain properly what was happening with the car. He kept insisting that it was a battery problem and ended up hanging up the phone before I could explain that it was not a battery issue. The replacement car was smaller than the car that I have rent, so I asked to change the car and arranged to pick up the new car at 9 am the next day at the location where we were in the country, but the car arrived 3 hours later. I am extremely disappointed with the service that I received from the company. The customer service that I received was lacking. The staff was unhelpful and unfriendly, and it seemed as though they were not interested in addressing my concerns. I had hoped for an stress-free and enjoyable vacation, but instead, I was met with frustration and I had waste lot of time during my holidays trying to solve this issue. 

Thanks everything we perfect