"I booked a 2022 Jeep Renegade through Northbound, with Ice Rental Cars as the local supplier. The booking confirmation and invoice explicitly stated this vehicle class. ​Upon arrival at Ice Rental, I was told that they didn't even have Jeeps in general and that the listing was essentially just used for "marketing." Baiting customers with specif... Lees meeric 4x4 models only to admit they don't exist in the fleet is completely unacceptable and misleading. ​To make matters worse, the vehicle I was actually given was in incredibly poor condition. The mechanical and cosmetic state of the car was far below acceptable, making the entire rental feel highly overpriced. ​Northbound needs to properly vet their suppliers, as Ice Rental Cars is using deceptive marketing practices and renting out poorly maintained vehicles. I absolutely do not recommend booking this supplier."

"I'll say right away that everything else was great, but two things stand out: Maximum premium insurance does not cover the most common damages: water damage, wind damage, damage to the underbody of the car, and transportation costs in the event of a flat tire, for example. And secondly: I can’t say for sure, but it seemed that the lessor doesn’t... Lees meer have the RAV4 at all and other similar cars are being sold instead. At least we didn't get the car we were looking for twice and we never saw it in the parking lot."

"It was not a great car, definitely not a hybrid as advertised as you can only drive 10 minutes in EV on the highway with a fully charged battery."

"You were easy on changes in the hire. Easy in leaving the car to friends of us who arrived a few hours earlier. You gave an upgrade because we arrived a day earlier and probably the Subaru had not been returned yet. The Suzuki Vitara was good for the trip with some orange lights on the dashboard at the end. Thanks for the services and good luck for... Lees meer the summer coming up"

"We got a 2019 Skoda Octavia instead. The adaptive cruise controll wasn't working. For the rest the car brought us where we wanted to go. At the location we had to choose to take carinsurance again and roadservice when the car breakes down again. We expected that Northbound would have communicated that ti Icerental 4x4. We paid extra for the servi... Lees meerces at Icerental 4x4."

"Hi, we got a Fiat Tipo Cross finally, this was a bit of a surprise as we were expecting the Opel Crossland X. The car was good though and we had no issues throughout the trip."

"Hello, the car we hired was a Fiat and not an Opel Crossland X . It ran well, but the oil warning light was already on when we set off, and we couldn’t figure out how to use the sat-nav. Above all, the car kept beeping all the time – the sort of budget feature that doesn’t work very well. And the battery in the remote control for opening and closin... Lees meerg the car was flat. We would have preferred a car that didn’t beep. When we collected the vehicle, the guy was in a hurry and didn’t give us any explanation about how the car worked. Finally, the information about insurance and excesses was unclear when booking online. Otherwise, the shuttle service is really efficient. I would still recommend your rental service; I just want to help you improve a few details. Kind regards"

"Good car"

"Overall good experience, easy to compare, prices were competitive. Unfortunately the car we selected wasn’t the car we got, the car we did have was reliable however was multiple different shades of blue ( due to damager repairs from previous users). Didn’t cause us any issues obviously but would have preferred something tidier for the price."

"Hi! Ivar! I am very happy with the car, and everything about the pick-up and delivery. However, I am not happy with the purchase of insurance. I did not order insurance online and thought I would discuss what was right for me when I picked up the car. I was then told that I had to buy the most expensive insurance since I had paid with a debit card... Lees meer when I rented the car. Felt forced to buy expensive insurance that I did not need. At the same time, I paid much more than what was the most expensive offer if I had ordered online. Not easy to stand there in line and discuss this."

"The vehicule was fine! I can just say the back doors needed a real good slam to close properly. Also, the anti-frost system was still on, so I lost half of the water tank before finding the solution (last page of the user guide, which was actually pretty well done because I could find the solution on my own). So maybe be careful about the anti-fors... Lees meert because that was quite a surprise. Lastly, we had issues with the credit card on pick-up and, which I never experienced before. Your insurance payment works actually really differently from what I'm used to in France. Usually the value is locked so we just need the correct amount on the bank account. Solution was found to buy an extra insurance with debit card only, but that was extra cost."

"Ice Rental 4x4 provided a first class car, delivered with excellent and efficient service. We couldn't have had such an amazing holiday without a dependable and safe vehicle and this is exactly what they provided at a great price courtesy of Northbound. Thank you all."