Icerental 4x4
Icerental 4x4
Reviews summary
Generated by AI based on 12 months of reviews
Most travelers were happy with Icerental 4x4: cars generally felt safe and suitable for Iceland, and staff are often described as friendly and helpful, especially when problems arise or a swap is needed. However, experiences vary a lot depending on the specific car and how busy it is at pickup.
- • People appreciated reliable 4x4s and campers, good winter tires, fair prices, and smooth drop‑offs, plus quick help or replacement when something went wrong.
- • Several guests mention long waits for shuttle and pickup, older or worn vehicles, and some confusion or pressure around extra insurance and deposits. A few also noted unfriendly service, weak equipment (like Wi‑Fi or camping gear), and unclear airport pickup for all passengers.
Review Ratings:
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Fleet
Icerental 4x4 have 11 vehicle categories in their fleet
Umsagnir
"De auto was goed. We reden veel op de gravelwegen en dat ging perfect. Het benzineverbruik is wel hooBijg. We kozen voor een jongere auto, 2023, maar vonden dat hij al wel veel kilometers had gereden: meer dan 200.000. Wij kregen de auto mee met een klein barstje in de voorruit. We waren niet alert genoeg dat meteen te zien en reden 3400 kilometer met die barst"
"De auto was goed. We reden veel op de gravelwegen en dat ging perfect. Het benzineverbruik is wel hooBijg. We kozen voor een jongere auto, 2023, maar vonden dat hij al wel veel kilometers had gereden: meer dan 200.000. Wij kregen de auto mee met een klein barstje in de voorruit. We waren niet alert genoeg dat meteen te zien en reden 3400 kilometer met die barst"
"I like the car very much. The customer service could use some work. I found the staff to be unfriendly, no smiles, etc."
"I like the car very much. The customer service could use some work. I found the staff to be unfriendly, no smiles, etc."
"I order a Opel Crossland X, but get delivered a Fiat 500X. I am disappointed since this was a cheaper car. It was allso a longer distance away from the airport to pickup and drop-off and a bit waiting time when I should leave after I had deliver the car back. The Rent company was Icerental 4x4"
"I order a Opel Crossland X, but get delivered a Fiat 500X. I am disappointed since this was a cheaper car. It was allso a longer distance away from the airport to pickup and drop-off and a bit waiting time when I should leave after I had deliver the car back. The Rent company was Icerental 4x4"
""How did you like the 2024 Suzuki A-Cross Automatic from Icerental 4x4?" First, we didn't get a Suzuki A-Cross. We got a Hyundai Tucson - which was perfectly fine. It was VERY tight for four adults going camping, but this is not the fault of Icerental. To the contrary - when we got a flat tire in the middle of nowhere their response was impressively quick! However, now that I know hybrids don't have spare tires, I probably wouldn't rent a hybrid again. Overall - icerental is very good."
""How did you like the 2024 Suzuki A-Cross Automatic from Icerental 4x4?" First, we didn't get a Suzuki A-Cross. We got a Hyundai Tucson - which was perfectly fine. It was VERY tight for four adults going camping, but this is not the fault of Icerental. To the contrary - when we got a flat tire in the middle of nowhere their response was impressively quick! However, now that I know hybrids don't have spare tires, I probably wouldn't rent a hybrid again. Overall - icerental is very good."
"L'auto era molto datata e il 4x4 non funzionava x niente. Si accendevano spie in continuazione e dava un senso di ansia continuo."
"L'auto era molto datata e il 4x4 non funzionava x niente. Si accendevano spie in continuazione e dava un senso di ansia continuo."
"I was not so happy, because Icerental 4x4 gave me an hybrid plug in car Mitsubishi Eclipse, that is very different from a Duster: it is lower and it has a electric motor more delicate. Unfortunately Dacia Duster was not available, so that I was rather dissatisfied. Regards"
"I was not so happy, because Icerental 4x4 gave me an hybrid plug in car Mitsubishi Eclipse, that is very different from a Duster: it is lower and it has a electric motor more delicate. Unfortunately Dacia Duster was not available, so that I was rather dissatisfied. Regards"
"Before I got the car, I was persuaded to take out sand and ash protection (300 euros). I was hesitant, but the salesperson convinced me by saying that the costs could run as high as 20,000 euros. After that, I got a car with 380,000 km on the clock; there was rust everywhere, a hole in the trunk, and the door seals were hanging loose. It's a shame I can't add photos. The insurance cost more than the car was worth. A total rip-off. When I confronted them about this at the dropoff, there was no response."
"Before I got the car, I was persuaded to take out sand and ash protection (300 euros). I was hesitant, but the salesperson convinced me by saying that the costs could run as high as 20,000 euros. After that, I got a car with 380,000 km on the clock; there was rust everywhere, a hole in the trunk, and the door seals were hanging loose. It's a shame I can't add photos. The insurance cost more than the car was worth. A total rip-off. When I confronted them about this at the dropoff, there was no response."
"Ice4x4Rental was a great experience. The staff were always professional, friendly and helpful. The car was great. The shuttle bus to and from the airport was always very efficient as well. I would recommend."
"Ice4x4Rental was a great experience. The staff were always professional, friendly and helpful. The car was great. The shuttle bus to and from the airport was always very efficient as well. I would recommend."
"Nice 4x4 car. Friendly people. Road assistance was quickly available when we needed it. A small damage on the backdoor (might have been caused by stones on the road) was accepted without additional costs. Rooftop tent could be better, but they thanked me for informing about that and promised to check and repair. Including the insurance it was a costly car (about 150€ per day)."
"Nice 4x4 car. Friendly people. Road assistance was quickly available when we needed it. A small damage on the backdoor (might have been caused by stones on the road) was accepted without additional costs. Rooftop tent could be better, but they thanked me for informing about that and promised to check and repair. Including the insurance it was a costly car (about 150€ per day)."
"Ottima lo qualità delle auto anche se non trovo eccezionale fornire le plug-in senza nessuna ricarica elettrica (sono pesanti e solo a benzina consumano non poco). Ottima l'accoglienza e la gestione degli ordini. Vista la qualità delle strade, (anche le maggiori) che spesso non sono asfaltante è sempre meglio aggiungere qualcosa all'assicurazione base."
"Ottima lo qualità delle auto anche se non trovo eccezionale fornire le plug-in senza nessuna ricarica elettrica (sono pesanti e solo a benzina consumano non poco). Ottima l'accoglienza e la gestione degli ordini. Vista la qualità delle strade, (anche le maggiori) che spesso non sono asfaltante è sempre meglio aggiungere qualcosa all'assicurazione base."
"The car (Mitsubishi Eclipse Cross in our case) and roof tent were perfect. The contact at the office was not the best experience. They gave us the feeling that if we did not Switch to platinum insurance, we were going to pay for that one way or another. It felt a bit unfair"
"The car (Mitsubishi Eclipse Cross in our case) and roof tent were perfect. The contact at the office was not the best experience. They gave us the feeling that if we did not Switch to platinum insurance, we were going to pay for that one way or another. It felt a bit unfair"
"The car good, IceRental not advisable"