Reviews for Nordic Car Rental
The vehicle has 120000 km and many scracthes or damages, then we were not sure to have seen all the defects before taking it and were a little worried before return it. Fortunately, Nordic Car Rental seems aware of this fact and does not try to involve us in unseen damages. Considering the vehicle itself, I think it is limited to some F Road and not all due to a limited distance between the ground and the body. In particular, we have avoid tracks with river crossing or rocky path due to this feature. I think I should have rent a real Jeep 4x4 in order to be confident on F Road. Nevertheless, the car works well, we have no troubles and to summarize we are well satisfied of this rental car.
The car did hold up well during the whole trip. Getting the car and returning were easy. My emails were promptly answered, I had a nice trip.
I really liked the web page, looked clean, nice and easy to use.
But the given provider, Nordic Car Rental was terrible. We had to wait for almost two hours in the middle of nowhere to finally get the car. And the car was in the worst shape I have ever experienced for a rental car. It was old, broken and extremely dirty.
The staff was unfriendly, unhelpful and unprofessional. The driver from the airport was driving like crazy, making phone calls on the way, while searching for a key in his pocket. Worst experience ever with a car rental company. Please do not cooperate them anymore! I will not choose Northbound until I there is a chance to get them as the car supplier!
The car was definitely not the one pictured on the website & there is no point having a 4x4 that's as low as a hatchback.
Car was best choice for the Icelandic roads, since it is compact and in same time equipped with four wheal drive, and all the basic essential function needed, but it was obvious the car was frequently used and seen better days, from the state of it and malfunctions during driving process. Nevertheless it got the job done, where other type of cars struggled on the road.
It was really good. The service and people were excellent. The car was fine, the only thing to consider is the alignment of the car, you should check that up. I general it was a very good experience.
Free Cancellation & Amendments
I hired a car from northbound for about 10 days with some friends. The car had some issues (a faulty window and door from a previous accident that wasn’t repaired, and an unrelated faulty wing mirror ). The tyres and engine seemed to be in good shape.
The price was reasonable and pick up and drop off processes easy and convenient. I would use this company again. Would have preferred a full to full tank policy as much easier to estimate that 5/8 of a tank when filling up (seems to be common around Europe though).
Easy service for pick up and drop off. Friendly and helpful staff. No issues.
Our car rental went wonderfully. Very easy check in and out. No problems. The car was just what we expected and worked exceptionally well for us. Thank you Nordic.
My experience with the customer service at Nordic car rental is excellent. Staff is very thorough and prompt. However, I did not like the Suzuki SX4. We even doubted if it’s even a 4x4. It’s probably the brand/model but I would be more confident driving my Toyota RAV4 in the ragged roads of Iceland.
Everything with Nordic Car Rental was great. An easy pickup in downtown Reykjavik not far from our where we were staying. The drop-off was very convenient as well with a shuttle right to the airport minutes after dropping off the Toyota. All the staff at Nordic were great and for sure I would use them again.
It had an electronic problem but the staff said it was normal. Although, each time the road was climbing, we had a loss of power consequent,
Personnel of this company are professional, but the 4x4 was not in good condition and it is not the car we have rent.
The team at Nordic Car Rental was great - willing to even adjust our pickup time when our plans changed that morning. And returning the van was just as smooth. One suggestion - make sure your larger vehicles have a heater vent in the back! Whoever sat in the third row seat was always cold (yes, it was cold and rainy most of our rental period).
Free Cancellation & Amendments
We were with 6 people and we had a very good experience with the Ford Tourneo from Nordic Car Rental. Spacious and comfortable. It took us everywhere on our two week tour through Iceland. Pick-up and check-in in Keflavik was good and very friendly. Drop-off in Reykjavik very quick and easy.
The guys we met at Nordic late at night were very friendly and most helpful.
The car's windscreen wipers however were damaged to the point of being dangerous as 10 miles down the road when it rained I could hardly see where I was going at 12.30 at night. When I reported the problem at the drop off I was told that it was my job to fix it and claim for a new set of wipers when I dropped it off. I feel that it would be better if this was checked before a customer finds out too late!
The car also had no rear wiper at all.
Everything was in good condition. After 2 Days the Jimny an I became friends :)
The car was pretty good, with no problem at all, maybe in four it is a little bit small. In the description, this vehicle should have cruise contro, but i cannot be able to find it...
It was great! My favorite thing about it, besides the way it handled on the road, was the bright blue color - it stood out so well against the beautiful scenery. The check-in and check-put process was efficient and smooth. It took us a few extra minutes to find the shuttle driver at the airport, but after we found him the whole process was quick and efficient.
Very good service. The car had many scratches but technical OK.
Very good experience.
The car was very good. We enjoy it a lot. It has a lot of room for the luggage and it is a very comfortable 4x4 car
It was actually a Hyundai... but it was easy... good visibility.... no problems at all. Of course the GPS was totally worth it
Very good. Car was in good shape. Oil light was flashing during rental, as was 'key fob battery low'. Both were of minor concern. Waited 20 min for return shuttle to airport from Nordic facility, which was a bit nerve wracking. I wanted to get a bigger car with 4x4, and going with a somewhat older vehicle (100km on the odometer) allowed me to do that.
Nordic Car Rental on the whole has been pretty good for us in our recent trip to Iceland. We were picked up where they mentioned us prior with a little delay. The delay is understandable because the driver is driving back and forth to the Airport/Car Rental place.
The thing which was little annoying was the wait at the Car Rental office itself. We came out the airport at 9:15 and the by the time we were handed over the car it was 11:30 AM. We were asked to wait after taking a ticket in the office and nobody called us until an hour. At that point when couple of other customer inquired they mentioned they did not realize that we were waiting for car pickup! I think that was unacceptable part.
Because of the above reasons I rate 4. But I think I would recommend them to anyone because it is mostly, probably an misunderstanding on the counter personnel part. The drop off was smooth and quick.
Excellent value for money, the Landcruiser was great on every road in Iceland. Quick response by e-mail, good service at the offices in Reykjavik and Keflavík.
Car was very used but in decent conditions, fit for the trip at the best price we could find.
Everything smoth and easy with friendly customer service! Suzuki Vitara was a good choice.