Reviews for

Nordic Car Rental Campers in Iceland

Great trip in the Dokker! good efficient service our heater broke down one night and we called the office late at night, then Robert arranged a mechanic to fix it the next morning he was very helpful. A few negatives, the car was not taken great care of we had to go to the Dacia dealer to buy windshield wipers because they were very bad and dangerous to drive,There was a constant engine light on the dashboard, the mattress was dirty and covered in hairs! i would suggest washable covers, And a lot of light gets in when camping i saw other company vans had curtains maybe a good idea... hope to be back Thanks Max

This was my first time renting with Nordic Campers and it will be my last. The company seemed disorganized upon arrival and it took them a very long time to get us our vehicle. It seemed like our reservation was overlooked because my name was not on their list (they assumed I was another person that had a surname of oriental origin) even though I had paid a deposit already and had receipts with the time and date of arrival for confirmation. The people behind the desk tried to charge me more because of the new exchange rate amounts but the receipt already stated the outstanding balance owing so I informed them I would only pay that amount and the reluctantly agreed to it. Their Renault Van was just an old and outdated van from their competitor Happy Campers with a cheap paint job to cover the old logo and the vehicle had damages that they did not seem to care to repair i.e. a dented in bumper in the front and a 4 way button that did not work. A major issue I found with the vehicle after I left because it took the engine sometime to warm up and it was 3 in the morning so I could not see that well was that the defogger for the front wind shield did not work at all! This was a MAJOR issue as the front windshield would be extremely fogged over during most of our trip driving at night and in snow storms and there was no way of ever getting a clear view of the window. We had to constantly wipe it down with gloves, toques or other forms of clothing. Over all the experience with Nordic Campers was mediocre, with them trying to force me to pay more for the vehicle due to the change in exchange rates from the time of reservation to pick up and having an old van that could not even defog the front window shield I would never go back to this company for a rental and I would never recommend them. their neglect to the safety of the drivers alone is the main reason I would not recommend or go back to them.

Hi, my two person Campervan was fine. I enjoyed it very much. I had a problem with the heater on the last two nights, but this may be due to it being the very cold, start of winter. But I would recommend Northbound to my friends and family.

Not bad but i could have been better: there were some items that need to be repaired : window's blinds were broken, main door didn't lock properly and battery didn't charge full (only 50%)

Nordic campers is an amazing car rental company. It provided us an amazing experience in Iceland. We rent a Dacia Dokker camper van and it was perfect for two people. I am a photographer, which means I normally travel with a lot of gears and I found out that Dacia Dokker provided a comfortable space for me and my gears. It was cold to travel Iceland in Winter but luckily the car heating system worked perfectly.

We rented this van for our trip to Iceland, it was the first time we rented a caravsn so our opinion is from a beginer side. The frist problem we had was that the cover of the gas was broken and we had o change the caravan because we thought it was dangerous. The people from the company was nie and fast with that. The second problem was th security valve of the water, like it was cold it was on so we had to contzct again because nobody told us that could happen. We wer two days without water. And the third problem was that after two days and a half we were run out of gas for the kitchen and the heating, so we where two nights without heating and we never could to use the hot water. We paid 100 euros exta for the gas, they told we will have for the whole trip, and when we called they just told us to buy more. Inhave to say that the company solved all the problems very fast and they were available 24 hours. It is a good company but make sure they explain everything very very good.

Wir waren eine Woche mit einem Nordic Camper Fiat Motorhome (BJ 2008) unterwegs, zu anfangs gab es Schwierigkeiten mit dem Transfer vom Flughafen zum Office von Nordic Campers wir mussten 1h std. warten bis mal jemand kam und das erst nachdem ich angerufen habe. Nach einer schlechten Einführung zur Benützung vom Fiat Motorhome mussten wir noch 3 mal etwas fordern was wir bestellt hatten aber noch nicht im Camper waren. z.b. Bettdecken, Matrazzenspanntuch fürs Bett und 2. wc Chemikalie. Das WC und die Dusche war noch dreckig vom Vorgänger, überall klebten noch Haare an der Duschwand und der Boden sah aus als hätte er noch nie einen Staubsauger gesehen. Es lag sogar noch eine leere Cola Petflasche vom Vorgänger in der Kabine. In der Mitte unserer Reise stieg die Heizung plötzlich aus. Wir versuchten Hilfe zu holen und ruften die Notfallnummer an um 19.00 Uhr. Es nahm ein Mitarbeiter ab und sagte er überprüfe ob jemand verfügbar sei und er rufe uns zurück. Es kam nie ein Anruf zurück!!! Und auch nach gefühlten 20x anrufen nahm niemand mehr ab bei der Notfallnummer!! Am nächsten Tag gleiches Problem. Doch da kam wenigstens ein Mechaniker vorbei und bastelte eine Überbrückung für 1 Nacht. Ausserdem wurde uns keine Fuel Discount Karte mitgegeben, keine Ahnung, wie viel mehr wir bezahlt haben für Diesel. Ich kann diese Autovermietung leider gar nicht weiterempfehlen!

Overall was OK. We got the motorhome and we didn't have any problems. However, the interior have some issues, like plugs didn't work, shower curtain hang was broken, some storage doors were difficult or impossible to close.

It was good! The staff were wonderful and incredibly helpful as well. Great experience!

The 10 year old van with a strong engine and enough space when the bed is open, was all we needed for our 12 day holiday end of september in Iceland. The red Renault van with the text "Happiness is a way of travel not a destination" was very recognizable in all the touristic places. Several people took pictures of it and started talking with us also because they saw us frying fish or making coffee the day before. We even had followers. When we stopped at a desolate place, some of them thought there was something interesting to see. All together, my husband and I had a lovely holiday. I must say that the car has a steering wheel vibration, now and then we had to put back the rubbers on the doors. Thank you for your service Greetings Marcia & Hubert Draulans

Overall our experience was great. We had a rough start getting into a motorhome because of a few minor mechanical issues in the first 2 that we tried, but the guys made up for it by getting us into a great camper with everything that we needed. Also, even though they got extremely busy while working with us, their sense of humor and laid-back attitudes made the whole experience as easy as it could have been.

Service was ok - we were picked up, but the Nordic Campers sign was barely visible. They should make it a more clear one. Communication was pleasant and sincere. The office and its surroundings did make an untrustworthy impression. The car was clean and in good condition, fully equipped with all the necessary camping equipment, bedspread, pillows and even blankets as a bonus. There were some drawbacks: front tires were almost slick, but on Icelandic roads with such a coarse surface it did not cause any problems, the steering wheel alignment was off by a couple degrees and the most annoying - the wiper blades were so damaged that using them was of no difference. Interestingly enough, I could not find a blade with a matching attachment head in 6 different gas stations. All in all - a strong 4 out of 5. I would definitely recommend Nordic Campers to friends.

Amazing , the Camper helped us to be mobile and enjoy our trip. Nordic Campers was the right way to go.

I was looking for a camper van with heating system and found good deal from Nordic Campers. Everything went wrong from day one. - First night we woke up around 6 a.m. because of strong gas smell from heater inside the cabin, we opened windows, restarted it and smell dissapeared. - Second night heater just stopped working around 4 a.m. and didn't restart afterwards, we had to call breakdown service and managed to restart it after few attempts - Third night heater died around 2 a.m. we had to sleep fully clothed in a cold car. - The whole next day we tried to restart it, called breakdown service, they told us to search for a mechanic in towns nearby, but when we found someone who knew how to fix heater, everything was closed already. After 30 minutes speaking with breakdown service and trying to fix it we gave up. There was a storm this day so we had to go to nearest guesthouse and take a room there. - Next day we went to mechanic, who fixed heating, but when we arrived to camping ground in the evening, heating died again around 10 p.m. We tried to reach EMERGENCY breakdown service for like 30 minutes without any result, so went to nearest guesthouse again. - Next day we managed to reach them by phone and i asked them to refund me either hotels price or price difference between camper with and without heating and i was told that they will sort it out when i'll be returning a car. During return there was only lady on the counter, she told me that nobody is in the office and gave me contact email to resolve the refund situation. When i came back home and sent an email there they just ignored it. So result is following: 2 nights in cold van, about 200 euros spent on guesthouses, and ignore from customer service. If you're looking for a camper van in Iceland better look somewhere else.

The camper was great! It took us all the way around Iceland with no problems. The camping stove and cooking setup was simple but very functional and convenient to have. Moreover the sleeping space was ample, comfortable and warm. There was plenty of room for all of our things.

My experience was awesome. I loved the mini-camper van and its great flexibility. I will definitely return to the Land of Ice and Fire and rent again from Nordic Campers . . .

The service, the camper and the experience was perfect with Nordic Camper!

Excellent. Our RV was perfect for our family. Even though it was an older model, it was appropriately priced, in good condition and exceptionally clean. We had several questions that were responded to in a timely manner. I plan to book again on our next vacation.

Excellent service at front desk. Fuss free, trustworthy and worth the money. Great first time experience.

Overall the experience was pretty good. The only thing that was frustrating was how long it took for pick up. It seems liked that front desk staff wasn’t sure what they were doing and it made the process fairly slow. However, the accommodations were up to par they made sure we were equipped with all the right tools.

We went down the road about 20 miles into the city, put the brakes on and the rear brakes were metal on metal. Real bad. Brought it back and your staff was real understanding and gave us a camper. Started bad and ended great.

The booking process was correct, price and conditions were corrects too. Once there we had to pay 100 euros for propane gas, we thought was included. The Motorhome was clean but the battery was totally empty, after a chat with owner he gave us as a solution stay over and charge it with his own electricity, but obviously we didn’t expect stay a whole night at book office. A part of this, the RV was correct, some imperfections as fuel indicator broken, so was hard to control the fuel levels. This kind of things must to fix it before rent but the most important things , the RV must to be full and ready to go, no matter what. In spite of everything, it was a great experience. Thank you.

We were really pleased with Nordic Campers. Their motorhomes have all of the essentials... Just add food. The Fiat model we rented was perfect for the two of us, drove easily, and had a great heater and kitchen. I'd highly recommend booking with Nordic.

The camper was clean and in great condition, ideal for touring the south coast. One thing that could be added would be a matteres of sorts in the back as it was a little uncomfortable sleeping on the hard board but was fine for a few days. Really friendly and helpful staff though it did take a short while to get the vechal as everyone arrived at the same time and staff seemed a little flustered. Overall was exactly what I was looking for and at a great price!

Very good