Reviews for Nordic Car Rental Campers
Generally, we had a great time with the camper. It was the perfect size for us (2 adults and 1 teenager). And we loved the campgrounds we stayed at. A couple of things were wrong at the start: they weren't going to give us the camping package until I showed them the email where it was discussed. Also, there was no electric cooler as was mentioned in the description of the van. We had to build a make-shift cooler from a plastic box wrapped with a camping ground cover pad. One more thing, the fuel tank should be given to the customer as full. It was at "80 %" to be returned at 80% full. Do you know how difficult it is to fill a tank to 80%? We ended up returning it at full. Iceland is wonderful. Thanks for your request for comments
My experience was exactly what I expected it to be. We were picked up at the airport after our flight and drove a short distance to the office. Paperwork was easy. Keys in hand. Off to explore. The Docia Dokker was perfect for my wife and I. It was comfortable to sleep in. Handled the dirt roads like a champ! Heating system was a great addition. Plan to return to Iceland and would use northbound again. The only suggestions I would have: 1) Get a quality non-stick cook set. 2) Curtains for the windows.
Was quite an experience....had a few hiccups at the beginning, but the overall convenience of this camper allowed us the flexibility to see all the great sights of Iceland without breaking the bank. Good equipment, pickup from and delivery to airport, plus multi-lingial personnel helped make the process fairly quick in checkout/check-in. There is no way you can compare the cost of eating out everyday, transportation to all the sights/excursions and ability to stop anywhere for a bathroom break to what this allowed us to accomplish. Give them a shot......they'll be under cost of the expense ones (most others in same industry).
Almos perfect. We had a little problem because we got stuck in mud and we discovered that the ring to pull the camper was broken.
Hot water doesn’t work either.
We had a wonderful time in Iceland, only the weather could have been a little bit better ;)
We were satisfied with our car from Nordic Campers, both picking up and dropping the car went without any problems. We even got a nice discount on one of our insurances.
We only got slightly confused about Rent A Wreck (who we got changed from to Nordic Campers) cause they did not seems to noticed that we are in fact not renting a car by them. They called and mailed us several times.
I had great experience with Nordic campers. Will use them again when I come back to Iceland
Free Cancellation & Amendments
Everything was fine! The car was fine and the staff was very friendly and helpfull. I can recommend Nordic Campers.
I enjoyed my travels in the motorhome. The big issue that I had was that it was not aligned and pulled to the drivers side. Some better maintenance on the vehicles would be a big improvement. Customer service was very good.
We were very pleased with our experience with Nordic Campers.
Upon arrival, the shuttle service was convenient and helpful since it was very early in the morning.
Once at Nordic Campers, the associate went over all the details on the rental and the items included and excluded. He was very helpful with some of the items we added on (propane tank) and also did not pressure us to add anything else we didnt need.
The vehicle was very good. We had an older model Fiat. The vehicle was in good condition and was not a concern for us throughout the trip. The interior was very clean and neat.
We were very pleased with our experience and would surely recommend Nordic Campers to everyone who asks.
all aspects of our rental were very good. the only issue we experienced was having to wait 90 minutes to get picked up by the nordic camper representative.
Overall it was nice, no issues. A couple suggestions: have a can opener and corkscrew, and maybe something to make coffee in. You should consider another method of getting the heat out from underneath the bed. I think too much is left there. Large vents behind the seats which match the large vents in the cross member. We stored food with the dishes and that area then gets too hot because of the vent.
Very nice, convinient and comfortable pick-up with name tag from the airport. Same for departure. Car in good conditions as described. Small derivation with chairs and table was solved easy. Well overall experience
Van was good for the 4 adults and our bags. We liked having the yellow van as it was easy to spot. Could have used more info about seatbelts, heater and water drainage. Seals on windows and doors not great so noisy and cold. Check in was slow and headlight was out so took even longer to leave rental building. Had to call shuttle and wait for other party. Shuttle to airport was very quick.
The van we rented was perfect for the ring road! It came with lots of cooking supplies, a comfortable mattress, a great heating system for nights, the car handled well, and it was very clean. Plus, the staff was very nice and accommodating. 10/10 would recommend!
I am very satisfied with the company and the excellent service. The car is a good budget option and i had no issues with it. we slept in it better than expected :)
Everyone at Nordic Campers was great. The camper itself was fine, but not anything like we were led to believe on the page when we booked it (or maybe we didn't read everything correctly). We had looked at other companies offering similiar cars and Nordic Campers was a bit cheaper so we went with them. However, looking at the many other campers we saw in Iceland, the Nordic Campers are by far the most bare-boned, so to speak. We had to beg for chairs, no camping table, had to pay extra for a food box, no storage near the beds (in the form of hanging bags or the like), no curtains, , we had just a uncovered mattress filling for a bed, and the list goes on and on. We had a good time and learned to love the camper but it was a rocky start and because of the lack of equipment we would perhaps not recommend Nordic Camper (although everyone at Nordic Camper was great and the service (pick-up and communication and the like) was great...
Free Cancellation & Amendments
it was agreat expirients for us and the camper was well equiped and all things in order
when we gave back the car, the people was very lazy.....
Pick up, drop off, and the airport shuttle were convenient and we loved our camper van. We were able to explore so much of Iceland at our own pace and comfortably. Thank you Northbound!
Perfect.i will recomend your service yo my friends
I had a very pleasant experience and other than a minor hiccup getting picked up at the airport (I don't think I gave a great contact number but no worries), we had a great time and experienced great customer service!
We loved the camper van and had a fantastic time in Iceland.
Pros - Iceland is awesome. The camper was awesome. You saved our swimsuits which we left in the car (thanks so much). Including all the cooking gear was key and super useful. The prices just can't be beaten.
I know you're a new company, so wanted to give a few small ideas which would make it even more epic:
1. Get some better pictures for your camper: https://www.northbound.is/rental-car/550/2016-dacia-dokker?c=camper&o=low_price&l=keflavik_airport&dl=keflavik_airport. Plain white, windowless vans don't have the best reputation in the US, so taking some pictures from side which has the logo would be much better. My wife almost vetoed the van based on the pictures, but I persuaded her otherwise. Once we were there, we know we'd made the right decision.
2. Include a lighter in the cooking supplies...
Easy and affordable. Very close to airport. Personal shuttle to rental from airport and back. Open 24hrs. Our camper was like new.
Process of being picked up and receiving the Mobilehome was very smooth and easy, also the return went very smoothly. Just hoping there will be no unexpected charges coming later. We were 2 guys on a photography trip so we chose a 6 berth to make sure we had sufficient room for us and all our gear which we did. Not sure how 4 people would find the space but then we are no experienced campers. The staff were very friendly and helpful. The mobile home was easy to use and reliable. Would have been better if you could have arranged the weather for us 4 days out of 5 was rain and mist.
In general the experience was good. Only trouble was that we got the van after having to wait for the pick up from the airport and then to get the van at the rental spot. It took 2 hours but we were compensated by getting GPS, although needs to be updated because map from 2012, and took a couple of detours because of that. Alberti also gave us sand&ash protection to compensate our wait. The third night the heating system started smoking and had to disconnect the battery to make sure we don't burn alive and tried to call Alberti and the emergency number we were given, but no one answered after several tries and no one called us back.. So we slept what we could(none) in a freezing van the last night. Also the 2 first nights the heating wasn't working properly and got cold, then had to adjust the heat for hotter. Thermostat not working properly. We got 10% of our money back which could've been more...
Jura Niko Sakari
Getting a camper was the best move we made in Iceland. Nordic Campers was great, they were there early for our pickup and the office is open 24/7 so drop off was a piece of cake.
Good price good service good car and well equiped. Thanks for tge trip !
We loved driving the Dacia Dokker around Iceland. It's easy to drive and since it's little, it's also easy to park. It was very comfortable to sleep in with the big cushions they provide and by scooting the seats forward, it is plenty long to lay flat. The kitchen compartment had all we needed, including extra fuel. When we needed the cabin heater, we folded the cushion back to better feel the heat, since the fan blows below the sleeping platform. It was easy to return the camper at the end of the trip and get a shuttle back to the airport. They were quite busy when we picked up the camper, but did take a minute to tell us what we needed to know before we headed out.
I'm totally happy with as well the car as the super friendly staff.
I booked a Dacia Dokker for 12 days. Easy pick up and return. Most of all I liked the heating system.
When I returned the car, I forgot few things in it and they brought it to my hotel. So grateful!
Would definetely book again here. Also the cheapest prices I could find!