Reviews

8.16
220 total reviews
Good
5-Star
48%
4-Star
27%
3-Star
10%
2-Star
8%
1-Star
8%

203 reviews for Nordic Car Rental Campers

Verified reviews from our customers that rented a car from Nordic Car Rental Campers

Submitted 16. Aug 2018
Good
The price is really attractive. The vehicle is in good condition and fuel efficient as well. Staff were friendly and processed our rental and return quite quickly. The heater on the van works well and kept us warm at night. There was no foldable plate windshield provided so we couldn't really cook as the fire always get blown off. Overall its a good experience. The only downside is that we waited for 2h at the airport before we finally found the pick-up guy.
Yiming rented a vehicle in August 2018
Submitted 19. Aug 2018
Outstanding!
The experiencewith Northbound was very good. The pick up and drop off were very easy and the support during the trip was almost always available.
Elena rented a vehicle in August 2018
Submitted 16. Aug 2018
Good
Northbound support was excellent. Really we do appreciate how Liam answered all of our many questions. The employees of Nordic Campers also gave the best of us to help us. The sleeping mattress and camping equipment were really good. But we must tell you that we had a feeling the something is wrong with the management of the office in Keflavik. One day it was impossible to get anyone on the phone for five hours and also it was impossible to receive exact instructions for changing the flat tire. At the end, everything worked fine, but also we had a strong impression that you need more people in Keflavik office. There was a lot of waiting and stress among other customers. We are traveling a lot and have a lot of experience with renting the cars around the world and this is our honest opinion. You and CC car rental should work more on the management level.
Davor rented a vehicle in August 2018
Submitted 28. Aug 2018
Good
Our experience with Nordic Campers was good. We had to overcome a first general impression that was negative: 1 hour wait at the airport and unclear information about who would pick us up + 45 min wait at the rental place. A camper that did not match the model we chose online (no bed at the back, so we had to unfold the bed below the dining table every night) and that was older than expected. Yet at the end, Christos, the manager has been great: good explanation, available, honest, service oriented. He made of our experience a good one. We warmly recommend Christos and we hope that the above points mentioned will be improved: accurate camper pictures, differentiation between model, accurate information about the pick up, etc.
Charlotte rented a vehicle in August 2018
Submitted 21. Sep 2018
Excellent
We had an amazing time in Iceland and the van we rented suited our needs perfectly. Staff were great, very efficient and in less than an hour after landing we were on our way. We had everything we needed in that little van and were really surprised by the comfort and space we had. Also great on diesel, although it wasn't our first choice. We had a Dacia Dokka, if you want fancy bells and whistles pay more for the frills - but if you want good service and a cracking van that will go for miles and let you see this beautiful country then I would highly recommend.
Kathryn rented a vehicle in August 2018
Submitted 13. Aug 2018
Fine
Really the experience was not very good. We arrived late to the Reykjavik airport, around 1:30 AM and Nordic Campers transfer arrived more or less in time. Around 2 AM we were ready to leave and when we tried to start the motorhome (Ford), the engine was broken, that means that they didn't review the vehicle to ensure it was working correctly. They provided us with another motorhome (Fiat). We moved all the luggage to the new van, and then we notice that the second bed in the dining area was very small (around 1.50 meters or less). Nordic Camper responsible tried to convince us that it was fine and that we could use it as a bed without problems. I had to literally lay down in the bed to show that it was impossible to use. They didn't have more motorhomes available and the solution that they give us is that we should drive with the new van to the nearest camping (at 3 AM), sleep in the camping and then return at 8 AM when they open the office to get a new van. This solution was a nonsense, pay a camping, and sleep only a few hours in a van with children beds, so we suggest to sleep directly in their parking in the original Ford motorhome. At 8:00 AM we talked again with the person at the Nordic Camper desk (this person was much more competent than the one in charge the previous night), the mechanics checked that the engine was broken and they gave us another van with 4 full-size beds and a working engine. We were aware when we rented the motorhome that it will not be the latest model, but we also found a couple of problems during the travel. The first one was the handbrake, it was not working correctly and it was needed to leave a gear on to park. Also, the locking of the fridge was not working and we had to lock the door with the luggage. In summary, maybe we had bad luck, but it seems that Nordic Campers doesn't have enough personnel and procedures to ensure that they provide a good quality level to their customers.
Diego rented a vehicle in August 2018
Submitted 27. Aug 2018
Outstanding!
We had a great Icelandic experience thanks to Northbound. They helped with everything and the motorhome was in perfect condition.
Daniel rented a vehicle in July 2018
Submitted 05. Aug 2018
Excellent
Was quite an experience....had a few hiccups at the beginning, but the overall convenience of this camper allowed us the flexibility to see all the great sights of Iceland without breaking the bank. Good equipment, pickup from and delivery to airport, plus multi-lingial personnel helped make the process fairly quick in checkout/check-in. There is no way you can compare the cost of eating out everyday, transportation to all the sights/excursions and ability to stop anywhere for a bathroom break to what this allowed us to accomplish. Give them a shot......they'll be under cost of the expense ones (most others in same industry).
James rented a vehicle in July 2018
Submitted 06. Aug 2018
Good
Almos perfect. We had a little problem because we got stuck in mud and we discovered that the ring to pull the camper was broken. Hot water doesn’t work either.
Roque rented a vehicle in July 2018
Submitted 03. Sep 2018
Outstanding!
Perfect, nice team, great support. Everything was fine. Thanks for making this amazing iceland round trip a nice experience.
Denis rented a vehicle in July 2018
Submitted 08. Aug 2018
Excellent
My experience was exactly what I expected it to be. We were picked up at the airport after our flight and drove a short distance to the office. Paperwork was easy. Keys in hand. Off to explore. The Docia Dokker was perfect for my wife and I. It was comfortable to sleep in. Handled the dirt roads like a champ! Heating system was a great addition. Plan to return to Iceland and would use northbound again. The only suggestions I would have: 1) Get a quality non-stick cook set. 2) Curtains for the windows.
Matthew rented a vehicle in July 2018
Submitted 09. Aug 2018
Fine
Airport pickup was late - we were unable to make contact with the company during this time Staff - staff member going over rental paperwork was not friendly and said it was our fault the airport pickup was delayed Emergency - we had an issue on the weekend in which we needed to contact the department nd the emergency hotline was not answered at all, we called 7 times over a two hour span. The regular line to the department took 3 times for an answer, we were lucky we were not in an emergency as this would have been an even more serious issue The van - the actual van was wonderful with all the amenities we needed! The price was also ideal in comparison
Katherine rented a vehicle in July 2018
Submitted 28. Jul 2018
Outstanding!
I had great experience with Nordic campers. Will use them again when I come back to Iceland
Zachary rented a vehicle in July 2018
Submitted 24. Aug 2018
It was quite an old camper with some things not working properly and many scratches on the ouside. When we picked up the camper the light above the table in the living compartment dit not work. After we made clear that we wanted that the lights work properly, your employees managed to fix one of the two lights. We had to wait quite a long time. Also a warning indicator on the dashboard lightend up. One of your mechanics looked at it, hit something in the engine compartment and the light went out. But the same day it was back again. After consultation via e-mail with your company they assured that nothing was wrong and that I could ignore the indicator. On the first day the blinking light on the right side spontaneously broke off and was hanging on the wire. I fixed it temporarily with medical tape and later with stronger tape. The cooking plate did not work properly: the flow of gas stopped if the knob was released. This was very annoying! Also we had problems with the electricity: the alarm indicator blinked and the switch for dumping the clear water changed its position to empty the fresh water tank. After consultation with your company an electricien came to us in Vik and he detected that one of the battery cables was loose. The last two days the light above the table did not work anymore and also the light in the toilet/bathroom did not work anymore. Furthermore I noticed that the tire on the right front side was low in profile. When we returned the camper one of your employees was not so friendly. In a very rude manner he asked me for the keys. When we picked up the camper, the lady who helped us was very friendly. Contact about the incidents mentioned above was with Christos. I got the impression that he was trying to assist us as best as he could. - I think you should not have old campers in your fleet. It is no promotion for your company if you see the old campers on the road and having problems with starting the engine. - Customer service should be in the system of ALL your employees. - Written instructions in the camper and a car manual in English (not in Finnish!).
Raymond rented a vehicle in July 2018
Submitted 29. Jul 2018
Good
I enjoyed my travels in the motorhome. The big issue that I had was that it was not aligned and pulled to the drivers side. Some better maintenance on the vehicles would be a big improvement. Customer service was very good. Larry
Lawrence rented a vehicle in July 2018
Submitted 02. Aug 2018
Excellent
all aspects of our rental were very good. the only issue we experienced was having to wait 90 minutes to get picked up by the nordic camper representative.
Brian rented a vehicle in July 2018
Submitted 02. Aug 2018
Outstanding!
We were very pleased with our experience with Nordic Campers. Upon arrival, the shuttle service was convenient and helpful since it was very early in the morning. Once at Nordic Campers, the associate went over all the details on the rental and the items included and excluded. He was very helpful with some of the items we added on (propane tank) and also did not pressure us to add anything else we didnt need. The vehicle was very good. We had an older model Fiat. The vehicle was in good condition and was not a concern for us throughout the trip. The interior was very clean and neat. We were very pleased with our experience and would surely recommend Nordic Campers to everyone who asks.
Ajay rented a vehicle in July 2018
Submitted 25. Jul 2018
The vehicle was old and dirty. Nobody explained to us anything about its operation. When it broke down, we did not receive assistance from the company. We had to take the vehicle to the garage. They did not respond to e-mails or text messages, and when they answered the phone they were quite unpleasant and rude. We lost two days with the damaged car outside a garage. To finish, no apology or compensation.
David rented a vehicle in July 2018
Submitted 24. Jul 2018
Good
Overall it was nice, no issues. A couple suggestions: have a can opener and corkscrew, and maybe something to make coffee in. You should consider another method of getting the heat out from underneath the bed. I think too much is left there. Large vents behind the seats which match the large vents in the cross member. We stored food with the dishes and that area then gets too hot because of the vent.
Brad rented a vehicle in July 2018
Submitted 19. Jul 2018
Outstanding!
The van we rented was perfect for the ring road! It came with lots of cooking supplies, a comfortable mattress, a great heating system for nights, the car handled well, and it was very clean. Plus, the staff was very nice and accommodating. 10/10 would recommend!
Jeffrey rented a vehicle in July 2018
Submitted 15. Jul 2018
Outstanding!
Chan shen rented a vehicle in July 2018
Submitted 12. Jul 2018
Good
OK. Some things on the van did not work or were missing which we only discovered once well on route (half the curtain between the driving bay and rest of vehicle; something to light the gas; and it took us ages to find a gas station that sold gas cylinders - there is no point renting a van without gas so a cylinder with gas should be part of the package; and to get the gas stove to work we had to hold down the buttons with something otherwise the flame went out; impossible to open vent above double bed because of missing handle; window blind on left side above table would not stay up so impossible to keep out the light which made sleeping difficult given short nights). There was an orange light on the dashboard that sometimes came on indicating the engine struggling or the disc slipping (?) - in 40 years of driving have never seen this symbol so spent a lot of time worrying the fan-belt or clutch was about to give up. The electric cable was too short in three of the campsites we stayed at so could not connect to electricity and did not find a shop selling extension cable of suitable amperage. otherwise comfortable and clean - we will be coming back and renting a camper - but next time will try to find a more recent vehicle even if a bit more expensive.
Martin rented a vehicle in July 2018
Submitted 12. Jul 2018
Good
Van was good for the 4 adults and our bags. We liked having the yellow van as it was easy to spot. Could have used more info about seatbelts, heater and water drainage. Seals on windows and doors not great so noisy and cold. Check in was slow and headlight was out so took even longer to leave rental building. Had to call shuttle and wait for other party. Shuttle to airport was very quick.
Mark rented a vehicle in July 2018
Submitted 16. Jul 2018
Fine
Everyone at Nordic Campers was great. The camper itself was fine, but not anything like we were led to believe on the page when we booked it (or maybe we didn't read everything correctly). We had looked at other companies offering similiar cars and Nordic Campers was a bit cheaper so we went with them. However, looking at the many other campers we saw in Iceland, the Nordic Campers are by far the most bare-boned, so to speak. We had to beg for chairs, no camping table, had to pay extra for a food box, no storage near the beds (in the form of hanging bags or the like), no curtains, , we had just a uncovered mattress filling for a bed, and the list goes on and on. We had a good time and learned to love the camper but it was a rocky start and because of the lack of equipment we would perhaps not recommend Nordic Camper (although everyone at Nordic Camper was great and the service (pick-up and communication and the like) was great.
Kirsten rented a vehicle in July 2018
Submitted 13. Jul 2018
Outstanding!
Very nice, convinient and comfortable pick-up with name tag from the airport. Same for departure. Car in good conditions as described. Small derivation with chairs and table was solved easy. Well overall experience
Fabian rented a vehicle in July 2018

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