Reviews for

Rental Car In Iceland in Iceland

Having driven an automatic for the last year it was a really easy car to drive and get back in the swing of driving a manual car. It did us well on our 10 day trip and was such a lovely car to drive. Cannot fault anything with the car or the service received.

Rather good

Hello We had problems picking up the vehicle because we did not know that the company was Lava car and above all because we did not know that Lava Car was outside the airport. I think they should have explained it in an email. Otherwise, all good .A beautiful country !!! Thanks for everything

Tutto perfetto! Auto ok e la stessa scelta on line. Personale gentile, servizio veloce e preciso. I migliori rental car mai trovati! Grazie

La macchina era ben tenuta, ad eccezione delle gomme che erano completamente lisce, ed i freni che non funzionavano. Prezzo onesto

The car was great! Definitely well-used, but perfect for our needs. We did worry at how safely/well the roof rack was attached to the roof, but it seemed to hold steady.

Great experience with Lava car rental, competitive prices, reliable vehicles and competent staff. I don’t rate 5 only for the prolonged wait for the shuttle transport upon arrival at the airport.

1st given a car with 190,000 miles on it. It died on the 1st day in the middle of nowhere. They did tow us another car but we had to sit by the road side for 5 hours losing a day of touring. That car (120,000 miles) lasted two days. They did drive another car to us. 3rd car was decent and lasted the rest of the trip.

The Duster was ideal for our purpose & coped with Iceland’s varied terrain very well.

Not only was the process of booking and checking in easy and seamless, we also experienced a car breakdown in the middle of our trip for which they were able to literally bring us a replacement car within several hours. No hiccups, no hours of fighting on the phone - just righteous service for which they even had the problem diagnosed within one day! They were responsive to my queries leading up to my vacation, and I would certainly recommend their services!

Amazingly efficient and good experience.

All good. The car could be in better shape:) but it worked well. All other experience is realy good!

Great experience with renting the car! Super easy pickup and drop off. We had to change our dates and the reply from northbound was super quick and with no charge.

Several confusions:. We got emails before we left from both Lava and Northbound. After a few back and forth emails I confirmed they were both talking about the same car. Added stress to our preparation. We were picked up after maybe 30 minutes of wait at the Iceland airport by a Lava van and taken to a Lava building. We had a low tire pressure warning light come on while in Akureyi. We called and were told not to worry about it. But there was a slow leak so we had to stop several times to top off the tire. Worrying about a flat tire is not a positive vacation experience. Finally, the rental agreement said we would return the car at 12:00. I remember putting in 2:00 for our 5:00 departure when I booked, but we didn't catch the mistake when we signed the paperwork so my bad. The Lava agent said they were scheduled to rent our car to the next person at 12:30. Given we had called about the slow leak I was surprised they were planning to send the car out again in 30 minutes. We arrived at 1:15 and they charged us $175 for an additional day instead of an additional hour rate. Seems excessive. I have rented cars all over the world and have not been penalized in this way for 1 hour and 15 minutes late. So overall a bit of a unsatisfying experience.

Getting a 4 year old car ended up being a great decision. That car had a few scratches and dents, but they weren’t picky that the car had to be perfect on return. The diesel got great fuel mileage and this is important in a place where fuel is expensive. Saved so much money over getting a guided tour. Highly recommend getting the wifi hotspot and if you have American Express, see if that covers your insurance. They were a bit slow pickups up from airport and took an hour to get car ready. Overall a great experience and excellent value for the money.

The Duster performed fine and Lava communicated well. For a 2017 vehicle, it had a surprising amount of km on it (nearly 200K), cosmetic body damage, and tires that needed patching during the trip. None of this proved a serious problem, but it would have been nice to know when renting, and better tires on the vehicle would certainly have alleviated some problems on the trip.

Car tires was in bad condition. During the trip I had to visit the service and change all the tires. Before that, one tire had to be replaced. The money was returned, but I lost on the exchange rate. The staff was polite.

The car I got was a dud! The 2017 Dacia Duster I got out of the gate had a ridiculous amount of mileage on it, which is understandable as a rental car, but it came with a host of problems. The car's electronics would randomly act up doing anything, prompting a bunch of random beeps and lights for a few moments. The car would random "stall" or shut off randomly; I'd be on the highway cruising, well within the limits of any car, and it would completely stall and shut down. I'd have to slam the clutch immediately and attempt to restart the car (power steering went out too); this was probably the scariest part. The clutch was completely worn down and shifting felt super odd. There were also other small minor problems not worth getting into, but overall, the whole driving experience felt clunky as heck. I was kept doubting that this car could really make it through my journey, and to my expectation... It died. I nearly made it to Vik; I had parked it and went on a hike and came back hours later and it just wouldn't start. I eventually called the rental company (Lava Car) and they sent a mechanic over the next few hours to take a look at it; he didn't understand why it had broken down and let the rental company know. I hitched a ride to Vik and stayed overnight, they towed the car in the morning, and I was sent a 2019 Dacia Duster that afternoon (which drove like a dream). I heard of some 2017 Dacia Dusters having no problems. I probably should have taken my car back immediately after it shut down on the highway the first time. The point would be if you get an older car model like this 2017, I'd double check everything hard before you get too far around the ring road. A lot of rental companies are based in Keflavík or Reykjavík and don't have other stations; I waited 2.5h for a mechanic in the cold and another 2.5h the next day for my replacement (technically I got the replacement late afternoon, so most of the day was gone). If I was any further than Vik, I'm not sure what would the outcome would have been. My 2017 Dacia Duster experience: 0\5 My 2019 Dacia Duster replacement experience: 5/5 My experience with Lava Car Rental: 4/5 (They were a bit slow to react/respond and I kept getting different representatives and had to keep explaining my situation during the whole two day ordeal, but the service was very good)

The staff at the Lava reception were friendly & efficient & the car was as expected however after driving only approx twenty miles a warning light appeared, this was reported later that day. I checked the engine water level at the same time & found the reservoir tank empty, this was filled & remained so for the rest of the hire period (1 week) We were advised the warning lights were a common issue would not cause a problem & they didn't but I think we should have been advised of this. I also think basic checks should be carried out on the cars before they are offered for hire i.e fluids. The car did perform well both on & off road & I would recomment this car size for two people

Best price and excellent service through Lava Car Rental.

Lava rentals were very good and the handover was seamless and quick. The car itself was adequate and did the job for the few days we were there. There was significant damage to the drivers door when we pick up the car and other dents so a little disappointed but overall would probably rent again from Lava.

The only problem was the pickup. The name of the car company was not on the voucher. There were multiple car companies. Finally the information desk called the phone number to find out what the company was. Please send out vouchers with the company names. It would have saved us 2 hours of wasted time.

It worked out great for our trip!! The only thing, I had to go in and ask the rental company how to reverse, I had never seen or driven a manual that I had to pull up and then shift to the top left to reverse. I just wish the rental place would have went over the car and it’s buttons a little more with us. They pretty much just handed us the keys. We figured everything out after a while and it was a great trip!!

The Duster got me all over the country and handled the F-roads (gravel roads) very well. I would definitely use this company again. They pick you up and drop you off right at the airport in Keflavik. Every staff member I was in contact with was friendly and helpful.

Super easy and quick