Reviews for the Best Car Rentals in Iceland

Good morning Mr. Ívar, the car was pratically perfect but there was a small crack in the rear light (but very very small 😊). The staff in the office is wonderfoul ad very professional, congratulation!!! If I come back in Iceland I will come back to you for rent a car e and I will recommend your rental car 😉. Thanks for everything end see you soon…I hope!! Best regards Tommaso.

Hi Ivar As we have informed on 8/11, we had a crash in the front glass of the car We are waiting for the invoice and as soon as we have it we will send to you Best regards

Everything was seamless, picked up at the airport, quick check in

Comfortable! Very easy to handle.

Hi Ivar - This was our first trip to Iceland. After landing at the airport, we went to the rental car area but could not find Lotus. I asked a representative with Avis if they knew where we could find Lotus but they did not know. I then asked a person holding a sign if they were with Lotus. He was not and told us that we should call them which I did and the Lotus rep. got us a short while later. It would have been helpful to us if we were given a text message stating that we need to call Lotus after we get off the plane. We discovered that Google maps did not work on our cell phones and needed to rent a portable WiFi device which worked intermittently only. It would be very helpful if the rental cars had navigation systems since we did not know our way around especially since it was dark when we arrived. Thanks for the opportunity to share our thoughts.

Renting with Northbound was super easy and clear to know what I was getting, how much it would cost, and how to pick up my vehicle. The RAV4 I rented to drive the the supplier in November was in excellent condition and was equipped with snow tires and could handle all of the snow and ice conditions along the way. Staff was friendly and were responsive to answer any questions I had. I will definitely go with them again when I can return to Iceland!

Mostly served our needs very well. A few recommended improvements: getting in and out of van for sleeping is difficult. No internal handles on side doors and rear door is small latch with no handles. Mattress is a bit too long and not able to slide forward due to wire cage behind driver's seat, to allow rear door to close easily. Perhaps remove the wire cage (not sure what it's needed for). Place a few hooks on the side walls of the rear for convenience (hanging towel, wet swimwear, headlamp, etc.)

Overall, everything worked well, from the transfer (pick-up) at the airport to the rental station and the return at the rental station or transfer to the airport. Pick up and drop off at the rental station is short and sweet. The car was very clean and well maintained.

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The on-line service was extremely easy to navigate and handy to compare prices (with another tab opened). The SUV was 1st class in regards to price per day, insurances, space, comfort and very smooth when driving long distances around Iceland. Also very economical in its fuel consumption (would recommend anyone this size of vehicle). The staff were very accommodating and great communicators to all. Everything was explained in good detail and the pick up and drop off was very quick, really made the customer feel at home.

Tha car is perfect to travel in Islanda

The car was wonderful and easy to use. It handled the unpaved road to our cabin very well. The wireless access point that was provided was a real lifesaver.

We arrived at the airport exit one hour early. They were short on staff at the evening on saturday but nevertheles managed to complete the pickup in less than 45 minutes. The staff was friendly, the car model was the same as booked (only red instead of grey but we actually prefered it :-). The inspection was quick and they were fair, not trying to charge us for damage, despite taking only the most basic insurance. It was comftorable enough for 5 people, and handled good. The drop off with the ride to the airport took only 15 min.

On the techincal side one issue that we experiencied was the lack of insulation. Both the walls and the roof got covered with water drops everyday. Therefore, every time we drove the water fell and got everything wet. Also was very unconfortable to move and stand as we got our heads wet. Also, the gas deposit was 2,5/8 when they gave us the van, and as half deposit is requiered for the heating system we had to change our plans in order to find a gas station and fill It. This time loss was incresed at the pick up (30mins delay) and at the kevlavik Office. At the Office we asked how to open the bed and had to wait while 3 different persons tried to open it (we were lucky to have asked because they did not gave us this information, they gave us the van in a huge rush without explaining this basics and would have been a problem that night). However the main issue that occurred was that one of the staff lost her personal phone and asked us to call her through our personal phone but didnt find It. We found It that night and spent many time that night and the next day calling and trying to Contact the Office to let her know. At the end she contacted us to our personal email through her own personal email, which is illegal according to GDPR general data protection regulation and totally not acceptable. We demand an economic compensation or will consider taking legal actions. We look forward to your replay, Best regards, Arkaitz Olabarriaga

The car was ok for us. It was clean and had everythong on board we needed. But the window had a stonedamage, no one told us, one door didn't close well, so that the noise from the wind was loud and to open the tank was difficult. So no big problems, but we would be happier, if someone had toll us, when we got the car.

Outstanding service. Collected from the airport immediately, car was in perfect condition and very easy to deal with staff. Will use this service again.

Hey there, Unfortunately, our experience with the supplier were horrendous. All the employees working there were incredibly rude. The car that we got was dirty, not fully tanked and had many damages. After about 30 minutes driving with the car, the car's system said "check brake system". Since you have to be really careful with notifications about brakes, we stopped, googled the alert and realized that you should definitely not continue driving with such an alert. That's why we called Go Icelenad. They were extremely relcutant to help us and we had to wait about 2 hours until they arrived so we can switch cars. The second car had a major crack in the front window and also several other small damages. Also, the tank was only half full. All in all, horrible experience. Customer wise all of the employees were incredibly unhelpful, rude and showed no sympathy whatsoever.

The option for early morning pickup was great. 5:00 versus our friend who booked with camper van Iceland (which actually ended up being europcar) he had to wait until 8:30 when they opened . Our car was dirty , the sleeping bags smelled bad (maybe some sort of deodorizer was used that smelled bad), all the window shades were broken except the trunk hatch one . The car was reliable , although when idling for long the coolant temperature dropped so low that there was no warm air . It was good while driving . The oil change service light was on when we picked the car up and would ding every time we started the engine. The latches for our butane stove case were broken . There were screws and rivets used to fix things inside the camper. One of the rear side windows would not open . The dometic fridge didn’t stay very cool. Our friends rented from Europcar and their van was almost brand new, and had a built in kitchen - and it was the same price . Thank you for your time and making an easy pickup and drop off. ,tucker wimmelman

Vehicle collected at tip top condition, handover was smooth and Northbound team has been really responsive. The rental was the best we could found too. We had fun, smooth and memorable trips with this Toyota Proace Verso across the south island, it fits comfortably for 6 adults full of big luggage and huge jackets. All of us are really satisfied with the service and vehicle provided by Northbound, thank you.

This was a great car and perfect for our holiday. The rental company was easy to work with and everything went smoothly. Would recommend!

Hello, the car was fine. A bit creaky and there was a crack in the windscreen (that wasn't dangerous but grew larger). The doors didn't seem fully closed for some reason and sounded like they were open at times. In terms of the customer service – that was excellent. Pick up, I called and was asked to wait until 2.20pm, whereas we were the only customers being collected, maybe we could have been picked up quicker? Understand they may have been busy. Overall, good experience.

The review states for a 2019 Volkswagen Polo but I actually ended up with a Hyundai i20. Overall I was very happy with the car, it served me well and was a great little car. The collection was great, even though I arrived an hour earlier than expected the guys had the car ready and after a brief chat about the roads and conditions in Iceland I was on my way. Very happy with the service, I just wish I'd known the collection point was a 5 minute walk from the terminal. I ended up getting the bus but it would have been quicker for me to just walk over but this is no way is the fault of Go Rental as it was only when I dropped the car back off again I realised how close it was. I probably wouldn't have found the collection point if I had just walked from the airport but it is a very short distance.

Amazing car! Realy realy grumpy lady on the desk, that was not pleasant. Very derogatory toward us. We did everthing to borrow the creditcard of our parents but she just cheat us 150,- euros. That was not nice and fair. Please contact me if you want to compensate the trouble. But amazing car en good pick up from the airport and drop off. These employees were nice compared to the girl in the desk. For the drop off they mayby could a little more hurry because of cathing a flight :) but we didn't complained. Good price for the car. Tank contant could be bigger instead of 15 liters, we have to tank many times. Or give customers de plug to tank electric, also beter for the environment Thank you very much and have a nice evening. Iceland was amazing!! Best country ever, and that is a lot for a sober Frisian.

Good car for our purposes!

As I did not drive the Jeep Compass but an older Nissan Qashqai, i cannot judge.

The car has met our needs duthe supplier our trip , we have appreciated the roof box. The only small problem is that we had to inflate the tyres from the third day. The drop-off at the supplier into the night at the airport was not clear, I’ve never reiceved a code for the Keycafe system. So I put the key into the letter box next to the Keycafe boxes, I hope it’s OK for the supplier.

We ended up switching to a Mercedes Van. The first can had a damaged tyre/wheel and we had to drive it on a spare to the main office to swap for another vehicle. This prevented us from making it to the Westfjords which was disappointing and cost us the $350 USD rental for a house for that night. The second van had to have air replaced in one of the tyres daily.

We liked it a lot - it was a good companion trough all our adventure

We had a really good experience with Northbound. Everything went smoothly and as expected. Would recommend!

The experience was great and we found everything we needed to live inside the camper duthe supplier our stay. The over-night heating system kept us warm while sleeping and the sleeping bags/blankets were in good condition. Unfortunately, one of the windshield wipers broke duthe supplier our trip so it was quite hard for the driver to see when it rained and mostly at night.

I had a great time using Northbound! They replied back quickly, provided me with everything I needed, and helped me navigate part of my trip. I look forward to using them again on my next trip!

Great car for family's you can put in large isofix car seats in and fit suit cases in easily. Easy to drive, we didn't take any F roads (and didn't intent to) but it handled the long gravel tracks to the remote cabins easily.

Very happy with car, with discount gas fobs, with check out process and return.

The Subaru was great and the team very accommodating. I was impressed with the service and flexibility. Thank you!

A great experience with the supplier. Good service, very capable off-road vehicle supplied. Did 800km in 3 days and all very straightforward.

I am very happy with all aspects of this booking. The staff at the supplier were amazing, when it became apparent that our luggage and wheelchair were not going to fit in the RAV4, they upgraded us to a Landcruiser at no extra cost! I also witnessed some very patient customer service with another customer who was being quite awkward and picky. The vehicle was clean, well maintained and performed perfectly throughout the trip. Airport pick up and drop off were prompt and efficient too. All in all, excellent!

The car was great. Big, steady, with a good view on the road. Made us feel comfortable and safe as a family. The 4x4 is a handy option when you drive on newly added dirt roads or so. The price of the car is very need. The service was good, for instance refunding a repaired flat tire.

The car was absolutely fantastic… we definitely made the right choice and couldn’t have wished for more in a car… only slight issue was the pickup with email communications saying that I would be met by agent in departures and another saying I’d be met outside by P1 parking. I spent an hour waiting and doing laps of the airport. We were at the airport hotel and fortunately the staff there helped me phone Lava to arrange pickup. That said, this was a relatively minor issue, the lava staff were very apologetic and we were still able to get everything sorted very quickly. It didn’t detract from the fact that the lava staff and the car itself were both fantastic.

Insurance too expansive person at the reception on our arrival at 16:30 on Sunday Bad reception impossible to get an invoice

All is good but with smile all is perfect 😔 After we check out your car in your company one week before you say me you drive me in my hotel inkeyflawik ( 3 km) but you don’t want only for the airport and you tell : walk without smile 😳

The car was pretty old, lot of kilometers (near 300.000) and rusty. Not so important but... Many mechanicals problems, gearbox (noisy), steethe supplier (noisy on chaotic roads) and brakes (not efficient). The the supplier team was good.

Good Morning Ivar, thanks for your question. We had a very great time in your iceland and everything was good! We get a nissan 4x4 but it´s the same. There were a little bit issues at the car but the supplier repairs and check instantly . Very friendly and open 24/7 is very good. We can give back the car in the morning at 04:00 am and so we can sleep the last night in the car and reach our flight at 07:00 am in the morning. Pick up and drop off at the airport were also great. Regards Jörn

The car is very smooth , the trunk is big enough room for 4 people with many luggage. Highly recommend, will book again in next time Ann Nguyen

I like the 2022 Toyota RAV4 GX automatic car because it is hybrid, however it would be better if it is a driver power seat, it is easier to adjust driver seat when switching driver.

The car was fine. Unfortunately, the indicator light of the tire pressure was defective and went on again and again after 20 kilometers despite sufficient pressure. The Road Assistant unfortunately could not help us and arranged a mechanican, which was closed. After that, no one answered the phone. I was not satisfied with this service. We unfortunately spent a lot of time checking the tire pressure. Upon return was said the problem is known at Dacia Duster. Please fix the defective sensors!

Great service from the whole team and a smooth experience collecting and returning the car which took us round Iceland with no problems at all. A better system for getting the shuttle bus as several times while loading cases people jumped in front and ended up splitting our family apart.