Reviews for all companies
Very good assist. Thanks for everything. Had a great trip!!
The car worked really well in the snow and icy conditions. In my opinion the studded tyres are a must for winter conditions if you are driving long distances from the capital and the conditions along the same route can be very different, so great move Northers lights for making these widely fitted (not sure if they are standard across every car). Only downside really is the long check in and check out time. Drivers hate this, especially when there is only 1 person performing this task.
Car was really great. In a very good condition, very clean and perfectly working in mechanically. Maybe the only thing it was the kilometres that it got because it was not a new car.
Everything was perfect. The guys explained everything that I needed to know before I left for my road trip. The car (Dacia Duster 4x4) was perfect for the trip. I highly recommend Northern lights if you are looking to rent a car in Iceland.
Everything went smooth. Good price, great service.
The car was great, easy to drive since it is an automatic car. It would be excellent if someone explains a little about the car such as when to use "M" gear, where one can set up the side mirrrors or which one is to press to keep car mirrors from frogging & freezing etc.
The premium insurance is really expensive. It costs nearly as much as the car rental (42,000 ISK for 7 days). However, the road was easy to drive and it wasn't complicated to drive in Iceland at all since there aren't so many cars, especially from Bolganes to Dalvik and to Djupivogur. Of course, you have to be careful and slow down since road can be really slippery in Winter.
The car rental company should explain which time to be given when you would like to cross the tunnel. I was informed that I would have 3 hours to cross the tunnel, so the time 10 a.m. was given. However, actually, you would have time from 3 a...
Free Cancellation & Amendments
The car was great, the cup holder fir the driver was uncomfortable, but that is a tiny detail and bound to the design of the car.
Vechile was too old needed maintenance
Good company, currently one of the cheapest. Located 300 meters from the terminal.
Northern lights Car Rental employees are very service minded. The car was good.
Your customer service was excellent when I asked them to change the timings. But the only problem I had is, I got manual transmission van instead of Automatic. The third party did not charge any money to cancel the booking. But northbound did not return my money.
No problems, good service, good car.
Great experience with friendly staff at the desk. Quick hire and hand back of car. Car had studded tyres and was very safe, it even had heated seats and that was an added bonus.
No qualms at all
very good car and great customer service, cheers guys!
It was a good decent car. We are satisfied with it.
La voiture était très bien particulièrement lors des fortes chutes de neige. Les personnes de Icerental 4X4 ont été sympa, efficaces
Free Cancellation & Amendments
Excellent experience. Simple process and we were upgraded to automatic from manual at no extra cost. Car itself was new and well maintained. Very helpful staff at the head office. Received a weather warning from MyCar with details and advice for incoming storm, which was appreciated.
Great stafff very efficient service. Would definitely recommend
The whole experience was a breeze, right from booking online to being picked up and handed the vehicle and finally being dropped off to the airport at the end of it.
The vehicle itself was in excellent condition and the latest model.
Highly recommend the Lava Rental company and Northbound.
Efficient service both collecting and returning the car. Shuttle bus to and from terminal was straightforward too.
Iceland can be a difficult country when it comes to weather, that's why you need reliable transportation and Icerental 4x4 helped me through it.
The car was not as new as expected and with a few minor bumps and scratches, but everything was fine. We felt secure in the Icelandic crazy weather. The staff were friendly.
Great service from the guys at Northbound. On arrival, we were picked up late by the shuttle from the airport however the service consultants were very apologetic and offered us a free upgrade and WiFi for our hire. Pick up and return was easy and simple and the car was great. Would definitely use Northbound again.
Extremely nice and helpful staff. Fast service and absolutely no hustle. Clean car as described. I highly recommend Lotus Car Rental. It was a great experience. However, for driving in winter conditions in Iceland I would rent a car of a higher class next time. While the duster was great driving on both, gravel and paved roads it had some flaws: When it was -15 degrees, I could not prevent the windows from freezing inside and for driving in intense snow (storm) situations snow/fog lights are missing, it could have a bit more power too. However, this has nothing to to with Lotus but only with my choice of car before the trip.
That car was a beast! It was exactly what we needed for our time in Iceland.
Our general experience with the company was good - customer service was fine, the car itself great. We also had a wifi, which worked very good, and a GPS with was the only minus of the rental - apart from addresses in the capital city, we had problems to find other addresses (e.g. of guesthouses) in other parts of the country. So we had to use google maps anyway. But in general, I recommend MyCar Rental.
No problems with the car, all went well. Check out/Check in was excellent
Very positive, they were friendly, efficient and accommodating.
Driving the car was fine, except of the issues with heating, wipers quality and car pilot not working properly. I also found it very surprising that some cars are not equipped with USB charger and phone holder for the navigation purpose which affects the driving safety.
Camping cars was brillant. the staff were waiting for us to pick up at the airport on the 25th at 23:45 ! we are very thanksfull for that. The car was fine. comfy, no issues with it
The staff show us all tips to use the roof tent and how to drive in security in Iceland. Best rental company I've seen in my all travels