Reviews for the Best Car Rentals in Iceland

Everything went very smooth. Only it was difficult to reach the office by phone, when we had a question on the road.

In total the whole car-rental was good. I can only critize two points First one: No one was at the airport to pick us up when we arrived, already got our laguage and waited outside. I called the office and they told me someone will be there in 5min. After 15min we're picked up. Not a good service for a premium rental service. 2nd topic: Check your child seats. One of three was already damaged. That's a safety issue. Should be priorized

Vehicle was nice, clean and perfect fo rour trip around ISL, much appreciated. Service was perfect for pickup and drop off at KEF airport. Insurance was not proposed/detailed at the time of vehicle booking, we were a bit surprised to understand and add the insurance fees offer, after few hours flights. Better to propose and announce the insurance fees at the booking on internet. I would have appreciated to sign and receive a copy of the return receipt, stating the number/level of damages (which was not our case) if any, when we returned the vehicle.

Pickup at the airport was a little bit fuzzy. Two many customers for the shuttle bus, I was carried to your office, but I had to pickup my girlfriend after I got the car.

Great car, great service. No complaints.

Lava is the best “car-provider” in Iceland, highly recommend !!!

The car was clean and only had minor cosmetic pre-damages. We liked it a lot, it was very comfortable and fit us and all our stuff easily. Duthe supplier our winter round-tour we only experienced one difficult stretch on a snowy mountain pass where even this 4x4 struggled slightly. Otherwise, a very reliant workhorse. Would definitely recommend this car to others that are thinking about explothe supplier iceland along the main roads. If you are thinking about visiting the highlands - maybe aim for something bigger. But for everything else, this car gets the job done.

Yes it was a great Jeep for me and my family. I loved it. It was clean and tidy, lots of space. 5/5 for me!

The car hire went smoothly and I have no issues with communications from your team regarding when, how and what was required from me. The vehicle itself suited our needs just fine. No concerns from me, thank you for your teams support.

Perfect. It was the type of car we need, easy to drive and very safe on the roads we drove. Very happy with the vehicle

The atention of your company was great everytime and the car reached the expectations. If we go back to Iceland we will rent again with you. Thanks.

Good and quick service , the car was almost new and clean.

Really loved renting this car it’s not the most powerful or fancy car but it got two of us all the way round the the supplier road in February and wasn’t expensive to rent or to fill up, it heats up really quick inside and heated seat work great too, would definitely rent again.

Hired Dacia Duster for 7 days. No problems hithe supplier and returning (even at 4.30am).

The car was in a really good condition, absolutely clean and well maintenenced. I didn't recognized first that this car is a hybrid - the batteries were completely unloaded when in got it and so the range was only about about 300 kilometers. But despite of that, we had not an single problem with the car an had a really good time in Island! The tires were really good and so we managed to do all the trips that we wanted to do, desptite of really worse road-conditions.

Excellent experience from pick up to drop off. Great customer service and we were given a shuttle to terminal building. Highly recommend and at a good price.

The Subaru was a good choice for Iceland and handled the changing weather with ease. Big enough for us, the boot may be a bit small for those travelling with 4 full size suitcases. Also, the fuel release is on the drivers side floor on the door side, probably covered by the mat.

The Car was very clean and just as I booked. It was really nice that i could directly choose the language of the car as soon as i got in. It was brand new with only one rent before mine and worked with no problems with one small thing. The tire pressure sensor went off after about 1 hour of driving. I checked the tire pressure it was fine so I called the rental company. They didn't quite got what the problem was and told me to just drive. I solved the problem by initialising the tire pressure again. The technical support could be better and maybe give the costumer a flyer of the car with details about the car like hight, weight and tire pressure.

Hello Everything was fine two things can be made better 1st we went home at 7 in the morning our taxi came at 4:15 - we had to sleep at you office parking - it would be good to hava a Outsidetoilett there 2 nd we need a mail about the return of the car - that this os ok and finished now - because we have thrown the key in the letterbox

It was a nice car with a familiar feel...

Northbound and Lava made the experience seamless and easy. The car performed great in the Icelandic winter conditions. The folks at Lava were very friendly and helpful and Northbound was a great communicator on behalf of me when I had to seek help with alternative arrangements when my initial flight was cancelled.

We were worried about hithe supplier a camper as seen loads of reviews online saying certain company’s are scams etc However the staff at lava were great and gave us no issues.

Not only the car was great, but from the moment we got to the the supplier office we experienced great customer service. The drop off was equally a great experience. Would definitely recommend and rent a vehicle from this company again.

All was very good! The car Was perfect for our needs. Employees were kind and helpful. Next time we will chose your Company again!

Great service, easy from booking stage, collection, instruction and drop off! Would highly recommend. One thought- staff weathe supplier some sort of branded logo clothes would look more professional. Just an idea and observation!

The car was good, things got a bit worse when we had damage. But in the end, the supplier as the extra insurance we bought from northbound did well, and everything got covered.

Supercar :) new tyres with steel spikes, tons of torque, very robust, good comfort and low mileage. when we picked up the car we got and "old" businescard with the "old" address WTF so that created some panic 4:45 driving around in a nearby residential area and a plane to catch. But shit happens and besides that everything was perfect, and the "old" cards where removed from the counter when we found it. After a swift phone conversation with a helpfull young man.

The car was great, for perfect price. Did 2800km around Iceland in all conditions and without any problem. Just do your own insurance in advance, which will be definitely cheaper that the one, which you can get from the rental.

Great car,enough space. Has al commodities you need. Rides fantastic and facilitated traveling in iceland

Dear Ladies and Gentlemen due to problems with our flight (1st flight was cancelled, 2nd flight did not get permission for landing due to bad weather conditions in reykjavik) we cannot visit iceland in february. Nevertheless I was very satisfied with your service as you were available every time I phoned you. Your support was excellent and very kind. Therefore I will to next car rental by northbound again! go on like this!

Very nice staff. Very helpful attending all my queries. Also recommended me to take the return at 4 am to avoid additional charges which was very kind

The car was good, very new, at minus 15 just started at the first try. the supplier is very easy to go with, friendly stuff helped me out to catch my plane, a big thank you!!!

We were very happy with the vehicle we rented. It is important for us to have exactly what we have booked. (We have had a bad experience in an other car rental company, where we have paid for a 4x4, and NOT received this…). The shuttle to the airport is important too…! And the car was very comfortable, clean, and with the bad routes we have had, the road holding was excellent!

Hired a car for recent trip to Iceland and the overall service was very good car was in excellent condition in and out; staff were all friendly and polite, no hard sell for extra insurance etc, pick up and drop off very good. if i were to make a criticism it would be having to leave wife at airport while i went to collect car and the go back to pick her up after all paperwork was completed,(mini bus was full could only fit one more in so seemed fastest way to collect car so was my choice ultimately.) if i return to Iceland i will use again.

We had a swift and easy time using the supplier to rent a snow-ready car for our Iceland adventure. We would recommend this company to anyone in need of a car rental duthe supplier their stay! Thanks again for keeping us safe and moving steadily along in the snowy conditions!

10 Tage mit dem Suzuki unterwegs. Wagen war in einwandfreiem Zustand. Service vor Ort seht freundlich und kompetent. Service vom unternehmen inklusive Sturmwarnung (Empfehlung nicht zu fahren) sehr gut.

Nzuverlässiger Service, wir hatten zur Abholung einen Shuttle gebucht und wurden erst eine Stunde später nachdem wir angerufen haben abgeholt. Bei der Rückgabe war trotz Öffnungszeit ab 5 Uhr niemand da, wieder erst nach Anruf kam jemand. Wir konnten unseren Mietwagen so erst um 6 Uhr abgeben und hätten fast unseren Flug verpasst.

Really enjoyed driving the vitara was great fun,had some pretty heavy snow on the roads we travelled to see the lights and she handled them very well,lots of space im 6 foot 4 and didn't feel cramped at all a great all rounder.

This was my 2nd rental in Iceland from Northbound. They have quickly become my go-to source for rental cars. From there, you can see a wide range of cars from multiple suppliers. A key benefit is that they include the most relevant insurance for their cars. Renting in Iceland is quite different from renting in North America or Europe where you don't have to worry about damage from volcanic dust, windshield breaks, hail, and other things. When I turned in my car at Lotus, they looked and said "oh, you rented from Northbound so you are covered". I was done with check-in in about a minute! We all look for the best deal, but peace of mind is worth a lot to me. The Lotus Rav4 was perfect for Iceland, and it even had snow tires that allowed us to deal with what was pretty nasty February driving conditions! Overall, great experience.

Lovely motor, it handled everything icelamd threw at us .

Everything went perfectly. Thank you!

It was a realy nice car. Minor issues with the break/sign on dashboard, but the mechanic (recommended by the company) checked it and there was no major problem at all. Furthermore easy to keep in touch with duthe supplier the holiday, which (in our case) was needed due to the weather. Kind employees. The shuttle service was so nice, I forgot my shoes (which I realised just at the airport) in the hotel (close to the rental service), the driver was willing to take me back with him, took the shoes ans could take the next shuttle to the airport. We also exchanged some music :) All in all, really happy

This is my first time hithe supplier a car and driving on the left right. I had a great experience using Northbound and the Lava rental were really helpful. The car was a in a great condition and auto drive was really helpful as I am a manual driver.

It was the perfect car for our trip in Iceland!

A few days before I arrive at Iceland, I received an email mentioned that a representative will hold a card with my name. When I arrived at the airport, I try to look for the representative but fail to see it. Afraid that I may miss it, I went a few rounds to look for my name but no sign at all. In the end, I have to make a call to the office and was informed that I just have to wait. After 10 mins of waiting, the representative then appeared. Other than this issue, the whole process was a smooth one. It took about 45 mins to get the paper done and collected the car.

Hired a car for 8 days in February 2023. The car was excellent and the staff were speedy in processing the paperwork and getting you on the road. The only small gripe I had was the confusing invoicing arrangements and lack of transparency as to what the costs were - i suspect the systems that link northbound is and icerental 4x 4 need a close look and further simplification. That said, I would absolutely recommend this firm.

Meeting the shuttle at the airport was confusing, but ultimately I chose to blame my lack of sleep. When the employee was having me sign all the rental paperwork, my husband overheard the other employee explaining safety tips to other customers (watch out for horses, don't feed the horses as they can damage the vehicle, etc.) The employee I dealt with did not explain any of this to us, and I was even the one to bthe supplier up how the wind can take the car doors off. I also paid extra to not require a security deposit upon booking, but was still asked to pay one before they let me take the car. It was dark and the vehicle was covered in snow when we did the initial inspection but everything looked okay. Upon returning the vehicle, the staff tried to blame very small dents in the hood (no paint chips, just easily fixed dents) on me. When I explained that they could have been there before we picked the car up, they insisted they were not and I was going to pay for the "damage." They were very aggressive, but my family has owned an auto body shop for over 100 years so I can recognize damage when I see it. When I asked how much it might cost, they could/would not give me an answer. When I asked if I was going to be paying for a paint job for the whole hood, the employee said "ma'am, Iceland is expensive." This was both condescending and irrelevant as a paint job would not be necessary to fix this damage. Then magically, the supervisor was able to produce photos proving the damage was there prior to us picking up the car. He apologized, but it did not seem genuine. Honestly, the entire customer service experience seemed very scammy and I'm not inclined to recommend this company to my friends and family who are planning trips to Iceland this year. I will be checking my bank account regularly until the entire security deposit is returned.

I loved it. Everything worked as planned and I didn't have any problems.