Reviews for all companies
Hassle free car rental. Even though its not located directly in the airport it only took couple minutes to get to Northern Lights Car Rental. Our lift was waiting at the arrival hall as promised. Returning car was the same, it only took few minutes to process the return and a driver was ready to bring us to the airport. Car itself was exactly what we booked and at the very competitive price. Based on our experience I would not hesitate in recommending Northern Lights Car Rental
Our experience with Lagoon car rental was great! The staff were super nice and attentive. In fact, they were easily reachable by email whenever I needed them. The car we originally rented had been damaged by a previous renter so we had to settle for a car that was two years older. They gave us a router (we didn't use) for free. The Dacia Duster was amazing! We felt safe with the studded tires that we gave a workout to since the weather was very snowy. I am very thankful to have had such a great experience with Lagoon. I would use them again if I am ever lucky enough to return to the beautiful land of Iceland! I also loved the "Iceland 101" booklet that Northbound gave us online. I printed it and both my husband and I read it. Lots of useful information! We even brought it with us on our trip!
It was great thanks, car was fine and fit for the job. Staff very helpful and friendly.
Only criticism, when we arrived at the airport after dark there was no one waiting in arrivals for us and the other clients of yours, no information, no boards, nothing.
Not easy for foreign travelers arriving for first time in the evening.
But we sorted it by finding a phone number and calling your office.
The pick up and drop off was easy, the car was great - very reliable, handled the icy conditions well and was very spacious.
From start to finish Northbound kept us informed. Although the car was not pristine everything was great and having rented spotless almost brand new vehicles you can end up worrying about the tiniest blemish that may occur so it was perfect for us! Thank you!
Free Cancellation & Amendments
Our rental experience was great using Grand Iceland. The Landrover was clean, fully functional, good tires, and just what we were looking for to compliment our winter trip in Iceland.
The perfect car for the streets in Iceland.
Fantastic experience! Friendly pickup from the airport who took us to the car.
Vitara was excellent in the snow and rough road conditions. Good condition and great on fuel.
100% recommend this company
Nice car. Very good service front Go Car Rental. We will rent again.
Great car and felt very safe in the snow. The price was much lower than a lot of other place I priced and the price was great for what it included without extra fees - snow tires, 4-wheel drive, larger car and GPS. Very nice staff and prompt pick up and drop off.
We rented this vehicle in Feb/Mar for 5 people and drove the whole ring road over two weeks. This car was fantastic through all the ice, snow and blowing snow! It handled very well!
we ended up getting a subaru forester - which is all the better since it was more familiar to me.
It did everything we needed it to do flawlessly.
Is always short of staff. There was one particular staff that could not handle working along and had to wait for a long time to get my vehicle.
Suzuki Grand Vitara is good choice for winter time in Iceland. Just not forget to check tires because we asked about studded tires but received car was with usual winter tires.
Very happy with the car received and their service. Car wasn't in mint condition but they've been honest about it right from the start, technically speaking it performed perfectly and this is what I've wanted the most.
Waiting time for the returnal of the vehicle can be improved, they've offered a fair warning on the timescales but I think that they can a better job with just a little effort. PS. Go for Silver insurance, was totally worth it for me as I've managed to chip the windshield and since I was insured they've been totally cool with it.
Free Cancellation & Amendments
Generally a nice experience, with everything advertised done to a certain degree. We did at one point have some problems with our car and Northern Lights were unreachable to help us. They apologised when we called later and again when we brought the car back but it still did not feel great. Staff generally nice and the car in order and a fine drive.
Very nice people and easy to deal with. No massive red tape when renting through them. Very laid back approach.
All went well with the rental vehicle.
The car rental company were friendly and helpful and we experienced no problems
Fantastic service. Really pleased with the whole experience. Booking through Northbound was super easy and well priced, the car was brilliant and exactly as described. The car was functionally sound. Everything worked great.
The pickup was on time and very helpful and friendly explaining everything to us, giving safety tips and suggestions.
Would definitely use again and will recommend them to anyone.
We were very pleased with both the the service provided by Northern Lights Car Rental as well as the vehicle itself. One small improvement would be to try to minimize time waiting for shuttle service from the terminal to the rental office me but once we arrived we were quickly looked after and on the road. Northbound.is made the process of searching and comparing very easy and the honest review were much appreciated.
My experience with northbound and icerental 4x4 was excellent.
The car rental worked all fine. Pick-up at the airport and drop-off at the airport was good and on time. Good communication before rental period. Just make sure you check the already present dents and scratches and take pictures when picking up the car (as you would do for all rental companies). Insurances are clear and not pushed to take an insurance. The car itself was good enough, a bit an older car with some mileage, but I choose for it on forehand. Overall satisfied, price vs quality. I would rent with them again.
We had an excellent experience even thought the duster we initially rented started to get some issues with the 4wd system. After a quick call and mail they decided it would be fit to replace the car with an even more rugged kia sportsage which proved to be a seriously good car. I would recommend anyone to maybe leave the duster for what it is and go with something a bit more capable (like the sportage)
No stress at all. It was easy to get the car and drive away. Nice friendly staff very helpful. It twas also very simple to return it at the end of our vacation. The car was good and fun to drive. We were really glad to have the Dacia Duster especially one evening when we pulled into our Airbnb long private street (over 200 mt) in the country, south-east of Reykjavik, and found that it was not plowed, and there were about 20cm of snow!! But with the Duster it was a breeze!!! That much snow was nothing for this car. with a different type of car we would have been stuck for sure. I would highly recommend this type of car.
It was a good experience with Lava Car Rental. The service was fine.
The car drives good, but the exterior had a lot of paint damage. It looked like the car was older than 2017, which we ordered. Fortunately no more damage. we like to come again.
Our dented car ran well: it suited its purpose if getting us to Reykjavík and then back to the airport. Would be nice if the people in the office knew what a smile was....maybe their fear of covid-19 has them seeming cold and unable to come around from behind the desk.