Reviews for all companies
I think it was excellent! The right front light didn’t work when we picked up the car, but in 5 minutes the guy had already fixed the light for us - amazing service!
We had no problems with the car at all, a really good experience! We would for sure choose Nortbound and Northern Lights again ;)
Everything went great with Lava rent a car, from checkin to checkout.
The car was in a great condition, although the in built GPS of the car is not great. All the staff was very helpful. Would definitely use it again.
Personnel très sympathique, prix intéressant, voiture neuve, je recommande cette agence de location de voiture
Good service. The pick up and drop off at the airport was fast. Getting the wifi was completely worth it.
Good company to work with. They take care about customers.
I reccomend them.
Free Cancellation & Amendments
Great new car, excellent for winter in Iceland. Service was quick and professional.
Great car and great company
Perfect car for the winter weather
It was a great experience no fuss no hold up thank you .(we will be back).
I took platinum care for peace of mind and I was happy driving. the only thing which surprised me AFTER payment was a list of exclusions fr total package, for example insurance excluded assistance and rollover and doors blown by wind. this was not mentioned. anyways the car was fine but had few dents before rental and bumpers were not in perfect state and driver door had some issue closing. I believe that this was because I took the full insurance so company did not want to give their best car. for 140eur per 2 days I would expect a bit more. regards northbound all was fine.
Fine car and safe. Doors didn't closed very well, wind came through and tailgate sometimes opened spontaneously. The windscreen wipers, front- and back window, needed to be replaced, didn't work properly.
Service was ok. When we picked up the car it was rather odd we didn't got any explanation of the car at all. Here is the key and do you ride...
Returning the car was fine and friendly.
Perfect completion and a great car- we've got a Suzuki Vitara, perfect for the slippery streets in cold iceland! Thank you!
The car and tent were great! The tent was comfy. The customer service was also amazing - everyone was so nice and so helpful!
Renting a car for our 5-day stay in Iceland was hassle-free via Northern Lights Car. The car was exactly as booked (very glad it was a 4X4) and everything went smoothly. I was unaware that the car rental was not at the airport itself, but this did not have any noticeable consequence as an efficient bus shuttle is provided to/from. I can recommend to others.
Free Cancellation & Amendments
Very flexible, picked us up on the hotel for free even though is was not included. Did not have any problems with the car. Everything was fine. Gave us some news about the weather conditions. See you next time. Highly recommended.
Customer service Wes excellent, pickup From airport was seamless, free coffee was delicious and discount card for gas was a surprise, best company ever!!!
nice people, nice car, every thing was oke. we will come back to you to rent a car.
Office staff were really helpful and friendly. Car was perfect for what we needed.
Super expérience. Très bon rapport qualité prix. Je recommande
The car ran very well, the tires were in great condition, heating was excellent and the heated seats were a great addition. The only problem was that the radar brake function wasn't working but it wasn't a huge problem because we did mostly long distance driving. I felt safe in the car because the high beams worked well and it got me through a pretty heavy snowstorm on our way from Vik to Hofn.
Overall experience from booking till returning the car was very smooth. Lava team was helpful and there was absolutely no issues during return. With my experience I will rate them as one of the best car rental co.
Great experience and awesome customer service!
Très bonne expérience !
Prise en charge et retour de la voiture très rapides, transferts aéroport-location sans problème.
Je recommande à 100%
This company is fantastic. They were waiting we at the airport when we arrived. The driver was so polite and friendly and professional. Our vehicle was spotless and exactly what we ordered. The paperwork was quick and there were no hidden costs. And if I had any concerns or questions they responded very promptly. I will definitely use Northbound again. Highly recommend.