Reviews for

Car Rentals in Iceland

Everything went really well. They are clear fast and the communication was easy. The car was perfect for this trip. Thank you!!! Xx

Hi , thank you everthing was perfekt and we enjoyed Iceland with your car. Your Team is so nice ,helpfull and friendly. Oft Friends want go to Icland we will tell them from Lotos Cars. All the best for you Claudia

Everything was good from departure to refund of the car

Best Price for a Camper van and a car rental that a coule find on the web

Staying and driving the 2019 Volkswagen Transporter from Camp easy was the best best car rental and accommodation experience that my girlfriend and I have ever experienced. The process in working with both Northbound and Camp East was very professional, to the point, and easy. The quality of the van provided was very nice and the time spent exploring Iceland was made very convenient due to all of the descriptions mentioned above. We would definitely recommend this experience to anyone.

Hi, you gave us a dacia duster with a little crack on the front glass. After 1,5 days, this little crack, because of the difference of temperature between inside and outside became a crack long circa like all the front glass a d we canmt use the heat no more. So, the last 3,5 days were cold in the car (cause we can’t use the heat in order to not the situation get worse) and your staff answered that giving s car with a crack on the front glass is normal in iceland and that I have to use that car with the bigger crack till the last day (this obscured my vision as well as not allowing me to use the heat). Next time I’ll be more attentive and I’ll reclaim an intact car if the way of working is like this. Not satisfied, the expense is not worth the service.

Great rental car for its price and options. Everything was really smooth from our arrival to Keflavík airport. The car was easy to use and had so much space that we used for our bags and stuff. Northbound has the best price on the web with the best ratings and I think it all worth!

it was perfect

Hi Ivan, Thanks for getting in touch. Overall we had a great experience in the Hilux camper. The 4wd combined with the verticortid card got us into remote lakes to camp, even if they were frozen, and no fish due to late winter, we saw the lights and so much landscape and wildlife. The heater also worked! On the opportunities for improvement staff coordinating pick up and drop off at the airport, could have been friendlier, more organised and more helpful. We were waiting ant the airport for an hour and an half due to staff miscommunication and no apology was given. Also a heads up on where to find decent, official camping sites would have been appreciated. Although I had done my research so this did not really impact our trip but we did end up in awful parking lot campsites a couple of times… The kitchen equipment was really low quality and a lot of unnecessary stuff. Like two outside bbqs and 12 fuel canisters that were never used as temperatures were subzero most of the time. Also no decent knife, lighter or corkscrew! We also had to buy an eSIM as wifi kept dropping out. Well that is my complaining done! As I said a great trip and the Hilux camper ticked the key aspects, keeping us safe and warm in the ice and snow. Thanks for asking for our feedback. Best regards Alex

It was the perfect car that we needed to see Iceland for the first time. Plenty of room for our bags in the boot. Having a USB B charger in the car was perfect for our long days out on the road.

We had a good time with the car, even if we had the feeling that it wasn't a 4x4, it is not heavy enough. Furthermore, the functioning of the 4x4 was not explained to us. A piece of advice: place a dispenser for the numbers in the queue, there is a risk of arguing in the branch. On the website you must better indicate the cost of platinum and non-platinum insurance, it is not correct to display a rental ì price and then spend double when you add the insurance which, moreover, does not cover all damages.

Everything went very smoothly.

I like that you offer full protection at a reasonable price. however, the car I selected which was a PHEV came with defected EV battery so it could not run on EV mode and as a result I could not save on fuel and co2 footprint. This goes against my original intention to rent this car.

We booked a jeep from northbound for 12 days. Helped us find the best price at the market the current time. We had a problem with the picking up time but northbound and the rental company, that provided us the car, helped us immediately. I would definitely recommend northbound for your trip to Iceland!

Hi, out general exprience with Go Iceland was stunning. They were really helpful and giving accruate advise about traffic rules and road conditions. We were really happy with them. I would rent a car again with them, without a second thought.

The auto was fine and served our needs. The pickup process at Keflavik airport was a bit confusing. You stated in an email that we would be shuttled offsite to the auto. We finally figured out to look for Thrifty, not Northbound. Then the Thrifty representative was so busy fielding calls and reservations from customers who booked direct, we were pushed to the end of the queue. I did not realize you were a middle man.

I am very satisfied with the use and condition of the vehicle and also with the process of returning it. However, there is one aspect I am extremely dissatisfied with when we arrived at the airport at 15:00 on April 4th, the attitude of the pick-up staff was almost negative, and she ignored our questions, which made me very unhappy. She did not explain why we had to wait for her to finish chatting with her colleague before taking us to the office. This also included displaying a grimace and a negative attitude. Additionally, she was answering calls with one hand and playing with her phone while driving, making me feel unsafe. All four of us felt her apathetic attitude without exception.

Comment from one of my team who used the vehicle for fieldwork on Reykjanes Peninsual: I thought they were good. Nice that they took us straight to the airport and we we didn't have to wait for the next shuttle. Two slight annoyances with the car we had...the middle seatbelt in the back didn't work (the socket is behind the seats and we couldn't get at it) so we had to shuffle people a few times to work round that, and they left the spare wheel in the back rather than underneath. I forgot to report the seatbelt to them yesterday, it would be good to do that when you reply. The cars were both in good condition though, and we didn't have any major problems. I wouldn't see any problem using them again.

Everyone from the shuttle driver to the young lady who helped us complete the car rental was top notch.

Perfect!