Reviews for car rentals in

Iceland

The booking process was very easy and clear, all the terms were easy to read. The customer support via Chat ist great, and my questions were answered immediately. I will use again northbound for my next trip to Iceland! Best regards, Ioan

New car great experience

Experience was good. The car was great on gas and very comfortable ! The roof top tents are a fun idea, but they are not very water proof. Therefore, they are not good when it’s very rainy and windy!

Al recoger nuestra caravana hubo un pequeño problema porque en nuestra reserva nos indicaban que incluía traslado al aeropuerto (devolviéndola a las 8pm)y al llegar a la recepción nos dijeron que no... Tras varios emails la verdad es que resolvieron el problema y nos ofrecieron la opción de coger un taxi que luego nos pagarían. Por ello felicito la atención de Thordis runarsdothy.

La caravana estaba muy limpia y con buenos servicios. Sólo mejoraría un aspecto... Aislar de algún modo la parte trasera dónde se encuentran los colchones, ya que es bastante frío y se condensa humedad en el techo y laterales.
Por lo demás todo muy bien!
Un saludo

Sadly our experience wasn‘t the best- we had to wait and make phone calls to get the camper, there were stone damages in the front window, but no park heating as booked and no cutlery.
The sleeping bags an the blankets were good. Also the car itself (driving, engine, power).

We had a reservation for Forester, but our car was RAV-4 and actually it was a good thing, because we had a navigation, wi-fi and the car was more new and equipped. It was possible to drive 4x4 roads and even pass small rivers (just be careful and check how deep is it). Service team is excellent, very responsive. Platinum insurance covers everything (much more than other car rental services). In case of my next visit to Iceland I'll select this team again!

Very good overall. I was first given car that had an overpowering diesel fuel or cleaning fluid smell. This was quickly and easily changed, though perhaps should not have been given in the first place.

The Dacia Duster was a good car for the 7 days camping trip in Iceland during september. Even while raining, we really enjoyed sleeping in the roof tent. The car was not "perfectly" clean when we received it. However, it was enough for our expectations, we are young and the essential was to access to an F-road car for a low price.
Nevertheless, we thought the car was 4WD, but it appears that this option was not installed on the Dacia. We did not ride on crazy roads were it was needed but, as a suggestion, as it is a F-road car, it would be a good safety measure to instaure it.
Thank you for your service we had a great time!
Pierre

It was impressively good. Really well done, the car gave 0 problems at all, the interior was clean, the tires were really good too, the tent was impressively comfy (looking to buy one myself), and the guy at the reception (I believe it was his first day as he was being shadowed by a superior) was outstandingly nice and empathetic 10/10, and the check-in and out was fast.

We had an excellent experience with Solstice Campers. Our campervan had everything we needed and was easy to pick up and find. It was clean and comfortable, very cozy too! It made our trip to Iceland unforgettable.

Couldn't have asked for a better experience with renting our vehicle. Camping Cars and Northbound were super accommodating and managed to help us with some last second changes to our rental.

The car itself ran perfectly and the roof tent was better than we expected. Slept great and drove great. Highly recommend Camping Cars.

Communication wasn't always as smooth with Solstice Campers, but they arranged everything the way we expected, the campervan was great, and the overall experience was amazing.

everything cool! thank! but in the future I would like to be able to park my car in the airport parking lot

Hello,
All ok, the car worked with no major issues. The transfer from/to the airport was ok even when we arrived in a quite late flight.
As a recommendation, the 'low tire pressure' light turned on the second day, seems it is something common on the Dacia, so perhaps if the staff can advice in advance, the user does not worry if it happens.

BR
Benito

BEST SERVICE

Excellent. Website was quite informative and it was easy to book. Post-booking communication was timely and effective.

Very cosy, with good equipment

Everything went smooth

Very good. Car was in good shape. Oil light was flashing during rental, as was 'key fob battery low'. Both were of minor concern. Waited 20 min for return shuttle to airport from Nordic facility, which was a bit nerve wracking. I wanted to get a bigger car with 4x4, and going with a somewhat older vehicle (100km on the odometer) allowed me to do that.

Nordic Car Rental on the whole has been pretty good for us in our recent trip to Iceland. We were picked up where they mentioned us prior with a little delay. The delay is understandable because the driver is driving back and forth to the Airport/Car Rental place.

The thing which was little annoying was the wait at the Car Rental office itself. We came out the airport at 9:15 and the by the time we were handed over the car it was 11:30 AM. We were asked to wait after taking a ticket in the office and nobody called us until an hour. At that point when couple of other customer inquired they mentioned they did not realize that we were waiting for car pickup! I think that was unacceptable part.

Because of the above reasons I rate 4. But I think I would recommend them to anyone because it is mostly, probably an misunderstanding on the counter personnel part. The drop off was smooth and quick.

It was really good. Kind people also detail explain for the safety.

Excellent value for money, the Landcruiser was great on every road in Iceland. Quick response by e-mail, good service at the offices in Reykjavik and Keflavík.

Hi, Thank you for your check up email. It's very thoughtful.
Everything went perfectly well with the car and during our journey in Iceland. We loved your country!

I asked to show me the car before I pay. Car was dirty inside and in very bad condition, I asked about another one. They said they do not have. I did not accepted that one and was ready to look for other rental company, then they gave me Renault Traffic in excellent condition. Car was great. I would not recommend anyone to pay before you see the car.

Perfect service and team

Vehicle as agreed, service great.

It was great except I never found the cruise control on this vehicle. Did it have cruise control?

Everything was at the highest level!arrived, picked up at the airport on time, the issuance of Cars took only 20 minutes!When returning there was no problem.All perfectly!Recommend

Icerental 4x4 for me was all good. They have expensive deposit policy, blocking 200000 ISK, i'm read review on them before booking, so was ready, but many customers complain about this. Car itself was in normal condition, bit worn by usage and time, but clean and in good technical condition, so nothing to complain.