Reviews for all companies
when we arrived someone at the reception was so angry that we got suspicious and took the car very exactly - you really should take your time for that. The mechanic - Rafael - helped us a lot. Rafael was very competent and nice. The roof window was provisionally closed with a plastic sheet because the spare part wasn't there yet, but Rafael helped us secure it again so it wouldn't rain in.
The car ran very well and there were no problems. Also the return ran off, due to the exact acceptance, without problems.
Altogether the rental made a somewhat chaotic, but nice impression.
Greetings from Germany
The car is awesome... very sturdy and good to drive. Only one issue we faced which put us to a lot of inconvenience. The description on Northbound website indicated that the car can accommodate 4 large bags and this was confirmed by Northbound personnel on email. However, it could only take 3 large bags, which resulted in the extra bag to be put on the seat making it extremely uncomfortable for 4 passengers to sit and travel for 11 days. We are already in touch with Northbound personnel on this.
My experience with the company could not be better. Friendly people, ready to help you at any time, comprehensive with last minute “things”... So far is the best experience I ever had when renting a car :-)
The roof tent was stable, functionable, good to handle and windproof. We've been satisfied with it.
Car was not the newest but did what was necessary.
Everything went well with the service and the shuttle from and to the airport. People at the rental agency were friendly and explained everything.
Excellent value for money and service
It was great! I traveled around the entire island and slept in the car every night. Very nice. Except the key control pad did not work, it seems like the battery was dead so I couldn’t unlock the doors sometimes.
Free Cancellation & Amendments
Whole process was very straight forward. Pickup/drop off locations were well documented. Lagoon car hire were pleasant and thorough. I’d taken out 3rd party insurance and this was accepted without the hard-sell tactics of some other rental firms. Next time I go to Iceland I would use them again
We were upgraded to a larger car as the Sportage was not available. The car We got was perfecr
Friendly people, good service. I even returned the car later after checking with them and they drove me to my hotel afterwards. Very good service! The car was good and reliable. A faster car would not make sense in Iceland anyway because of 90 km/h max speed.
Overall good experience. Good customer service. It would be nice if camper came with blinds for the window for privacy and block daylight (midnight sun) when sleeping.
The experience was great, the service was fast, Gunnar was waiting for us at the airport when we left the baggage claim area. The whole process of taking us to the car rental place and get off there driving took about 20 minutes, so I'm pretty satisfied.
In addition, during our Rental time we dos not have any issues .
The returning in Reykjavík was on time as fast as well.
The camper van was bigger than I was expected (with high roof) which was good for comfort but bad for fuel consumption.
The curtains were too short or missing.
The vehicle was a bit old and noisy
Car has few scratches but in so mountain and rocky country you can not expect anything else. It was fully funtional.
We were upgraded to an automatic which for me was a great bonus. The Van was well equipped and got up easily everywhere we needed to go. The mattress and sleeping bags were comfortable too. It was hard to find places to store suitcases and cooler which meant a lot of moving things around to front seats. Also, there is a divider between the front and back with only a smalll pass through window. This made it hard to get something from the front without opening up the back and letting all the heat out. That’s a vehicle issue though and not the provider. All and all and good rental
Hi, we were satisfied with the car, and the service.
The Duster AWD met perfectly our expectations. We could definitely rely on the vehicle. The pick-up and return procedure was excellent, professional and fast. The price for rhe rental was economically very interesting.
Free Cancellation & Amendments
Это был первый опыт путешествия на кемпере. Мы остались очень довольны выбором.
It was amazing, experienced great amount of freedom, and the car even though it was a little bit more on the used side, it performed excellent. The biggest drawback for me was the lack of ability to interact with the sound system, bluetooth, aux-input, or otherwise, it would have made the trip that much more excellent. Great service from the staff, thank you
The camper experience was great. There were some minor teething problems at the beginning regarding picking up the car, as one document said BSI and another said the office depot. Once that was sorted, everything went smoothly. I would recommend it to anyone.
All went well. I have nothing to complaint about. I gave 4,5 only cause the car had a bit broken opening of the trunk and the door at the drives side could not be closed properly so if it rains the water gets inside a bit and you can hear more voice from outside. Yet the car worked perfectly and did all the work we needed. Overall , the car was completely safe and ready for everything. We did with it F road 208 and few others. If I rent a car again I will be happy to go with this company through you again. I will recommend you to my friends. Thank you for your work,. God bless.
Great customer support and service on my recent rental from Attic Car Rental. The car was exactly what we requested, clean and full of gas. Everyone was super friendly and and the pick up and drop off process was quick and efficient. I'll be renting from them again on my next trip to Iceland.
We loved our car. (they upgraded us to a Honda CR-V, no idea which year) We'll tell all our friends about our wonderful time in Iceland, but in reality, none of that could have happened without our reliable and cute car.
Great car! Iceland was an easy country to drive in despite the weather changes throughout our trip. We purchased the gps, however you would always have to put the address of the place not just the name which was a little annoying since we knew most of the sights by their name bot address. Everything else was excellent! The guys were very helpful and on tie! Love the service.
Everything about the rental process was perfect. The agents were extremely helpful and responsive and even managed to help me correct a mistake in my own booking. When I arrived at the agency, everything went smoothly, picked up my vehicle with all the bonus additions and hit the road in a matter of minutes. The car was wonderful and the experience was one of the best I've ever had in all my travels. An incredible company that wants to share Iceland with those who desire to see it -- all for a very reasonable price. Couldn't be happier. Thanks!
Great experience with Star Car Rental! The camper was perfect! Very comfortable for sleeping and well equipped for cooking our meals! Very nice staff.. quick to answer questions we had before our trip ! We were picked up at the airport and dropped off at the end of our trip! I would recommend friends to rent from Star!
My mistakes I thought the car would be bigger but we manage well
Great service and great car
A bit more information regarding pickup at the airport where we wasted 2 hours on the first day of our trip would have been nice. A better process as well, perhaps, so that customers can meet nordic car rental employee easily. But otherwise, the car, the price, the service thereafter were all fantastic.