Reviews for all companies
It was great! Smooth and seamless.
We had a great time in Iceland and the Dacia Dokker never let us down. The Webasto heater was great and kept us warm during the night. We only had to turn it on for 1 - 2 hours each night. One day though we couldn't lock the car with the keyless entry system (The button you press on the key so it locks/unlocks). It suddenly started working again after a day. I am 1.86m and could sleep inside with no problems.
However I do feel that the car in general could use a little bit more maintenance: A dashboard light was on during our entire trip (A quick phone call assured us that is was no direct problem) and one headlight was broken. We didn't use the cutlery, stove and pots and pans but they seemed okay.
Overall it's a great deal and would rent it again!
Lotus was great, well staffed, convenient, and very helpful. We would definitely rent through Northbound again. The car we received was compact, but we didn't care as long as it was an automatic! It got us where we needed to go.
The Suzuki Vitara looked quite used and had a lot of km on the odometer. But it was clean, very well maintained, worked perfectly and was very reliable. We drove around Iceland quite a bit, Saefellness, into the Westfjords, and around the golden circle. We did long unpaved roads, and also a few F-roads with it, and the car was good to handle at all times. Only minor issue: Annoying squeaky and inneffective windscreen wiper blades.
The Dacia 2017 was all included as they said. We could continue simply our journey.
The only thing were some signals, but after contact with Solstice we could ignore this and continue our way. The sleeping bags should be sufficient for -16 degrees, they said. That was far beyond our experience. Temperature outside was about 2-3 degrees (7-14 oct) and even with our skiwear on we could't keep us self warm enough. (Solstice, we are no Vikings ;) So think about thicker sleeping bags during winter period.
After 2 days our headlights didn't work. We repair this in a garage and they sent the bill directly to Solstice. (great service)
Arrived at Akureyri, we didn't have a parking disc in the car and unfortunately we got a parking fine of 3.000 ISK (Solstice, you should add a parking disc, for your customers)
So our experience with Solstice / Northbound is okay and they are reliable, hopefully for you they take over our recommendations...
Free Cancellation & Amendments
the whole rental experience was pretty smooth and the shuttle service to/from the airport was very good. The car was well used, but was reflected in the price paid and was perfectly serviceable, nevertheless
Lava Car rental was one of the best rental experiences I have had. No problems or pushing of unnecessary extras and they picked us up at the airport. Great service
Everyone at iceland air was wonderful. The car I had was great. I would like to thank krist he was so kind and helpful taking us back to airport.
Lagoon Car Rental was a great company. They answered all my questions quickly when I sent emails. The Sorento was perfect vehicle for our group
No problems. Great pricing and no unexpected hidden fees. Easy pick up and drop off at airport.
I had a wonderful experience with Solstice Campers. They are an excellent company and very easy to work with. They communicated with me very quickly when I had questions. I highly recommend this company!
Preparing documents at your office was very short and simple. The car was in a very good condition. Car was well prepared for roads and weather. Staff was friendly and professional.
Great! We loved it. Perfect for an Iceland road trip. We miss it, I hope it misses us just as much
This car is incredibly uncomfortable for a person who is 5' 1" in height. However, it was clean and functional with the exception of the wind damaged and repaired passenger door which did not function well.
Your staff seem unhappy with their jobs and don't seem to realize that they are representing Iceland to visitors. One went out of his way to give us advice on driving the Golden Circle which was great and appreciated. However, the one who received the car back ahould have greeted us nicely and given us a brief overview of the steps involved inthe returns process when we arrived. He really was not friendly at all.
Free Cancellation & Amendments
Good car, in OK condition for age. No complaints.
Good experience - only downside was that we almost got a car without working front lights, as a replacement we got another car in very bad shape (tons of scratches) but it was fine for us. Unit we discovered that this time back lights doesn't work at all. It took additional 1h to get another car - also in a bad external look but once again - we were glad to have a working car. Last downside was that probably due to age of the car and bad shape noise isolation on driver's doors was "leaking" a lot of wind noise (minor issue). Return of the car was fast, also pick up and delivering to returning flight was spot on and without issues. Probably would use again.
Vehicle's navigation was absolutely useless we had to use our phone for directions.
The car was great, the tent idea on the roof top is super. It would be nice to have a heater for the roof tent, it was august but still some nights was cold. I like the option to go on the F roads that is great with the little Jimmy. The car runs great however it needs some alignment and balancing. The front office customer service needs some training on customer service.
Nothing bad just needs improvement, the most important part of the business is the contact with the customer.
The camper was as described and we had a great time!
Everything was great. The customer support is really quick, helpful and friendly. Would definitely recommend it for everyone!
Efficient customer service and sturdy little car with good prices.
It was a perfect car for my trip. I’m really happy. Thanks for your attention and I hope see you next year
This company was great, easy to work with for our campervan rental. Transport to and from the airport was quick. Picking up and returning the van was easy and fast. The campervan may not have been brand new but we found the ease of working with them was more important and made our vacation more enjoyable.
This was our first visit to Iceland and the first time we rented a motorhome so one of the aspects we considered the most when it came to rent was the support that the team could give us in case of having an unforeseen event. And that was the case. We had a damage in one of the parts of the kitchen and the Touring cars team was pending all the time to achieve the repair of it in addition to being aware of us during the entire time we were on the road.
Considering this, I recommend Northbound without a doubt for the whole process of renting a motorhome. They were helpful before, during and after our trip.
And one last thing. Icelanders take great care of their island. Be a good guest, be responsible, follow the rules and enjoy the landscape.
Thanks Northbound team.
Overall the experience was great. The only issue I had was that during the pickup from the airport they were not waiting on us. I had to call them to let them know we arrived. They said that they waited for 15 mins and were there at 7am. Our flight never arrived till 7am which I put in our booking. They were quick to return though. I will rent from them again.
Good experience. I would rent from them again. No problems with the rental, but not a big fan of Duster after all...
Great service, was able to pick up the camper and was on the road very quickly. Drop off was the same. The camper was well equipped and gave me no issues