Reviews for all companies
Perfect car for the winter weather
It was a great experience no fuss no hold up thank you .(we will be back).
I took platinum care for peace of mind and I was happy driving. the only thing which surprised me AFTER payment was a list of exclusions fr total package, for example insurance excluded assistance and rollover and doors blown by wind. this was not mentioned. anyways the car was fine but had few dents before rental and bumpers were not in perfect state and driver door had some issue closing. I believe that this was because I took the full insurance so company did not want to give their best car. for 140eur per 2 days I would expect a bit more. regards northbound all was fine.
Fine car and safe. Doors didn't closed very well, wind came through and tailgate sometimes opened spontaneously. The windscreen wipers, front- and back window, needed to be replaced, didn't work properly.
Service was ok. When we picked up the car it was rather odd we didn't got any explanation of the car at all. Here is the key and do you ride...
Returning the car was fine and friendly.
Perfect completion and a great car- we've got a Suzuki Vitara, perfect for the slippery streets in cold iceland! Thank you!
Free Cancellation & Amendments
The car and tent were great! The tent was comfy. The customer service was also amazing - everyone was so nice and so helpful!
Renting a car for our 5-day stay in Iceland was hassle-free via Northern Lights Car. The car was exactly as booked (very glad it was a 4X4) and everything went smoothly. I was unaware that the car rental was not at the airport itself, but this did not have any noticeable consequence as an efficient bus shuttle is provided to/from. I can recommend to others.
Very flexible, picked us up on the hotel for free even though is was not included. Did not have any problems with the car. Everything was fine. Gave us some news about the weather conditions. See you next time. Highly recommended.
Customer service Wes excellent, pickup From airport was seamless, free coffee was delicious and discount card for gas was a surprise, best company ever!!!
nice people, nice car, every thing was oke. we will come back to you to rent a car.
Office staff were really helpful and friendly. Car was perfect for what we needed.
Super expérience. Très bon rapport qualité prix. Je recommande
Free Cancellation & Amendments
The car ran very well, the tires were in great condition, heating was excellent and the heated seats were a great addition. The only problem was that the radar brake function wasn't working but it wasn't a huge problem because we did mostly long distance driving. I felt safe in the car because the high beams worked well and it got me through a pretty heavy snowstorm on our way from Vik to Hofn.
Overall experience from booking till returning the car was very smooth. Lava team was helpful and there was absolutely no issues during return. With my experience I will rate them as one of the best car rental co.
Great experience and awesome customer service!
Très bonne expérience !
Prise en charge et retour de la voiture très rapides, transferts aéroport-location sans problème.
Je recommande à 100%
This company is fantastic. They were waiting we at the airport when we arrived. The driver was so polite and friendly and professional. Our vehicle was spotless and exactly what we ordered. The paperwork was quick and there were no hidden costs. And if I had any concerns or questions they responded very promptly. I will definitely use Northbound again. Highly recommend.
Everything went nice and quick. The only weak point are the unfortunately worn windscreen wipers. You often need them in Iceland. It would also be very nice to get some tips before about driving on snow, ice or through storms in winter.
Take pictures from all damages so you can show them after the trip, the company is fine after seeing the pictures even if they didn't appear in the damage protocol before.
Very friendly pick up, smooth transfer and quick paperwork and pick up of hire car.
I loved the camper! It was nice and cozy, and perfect for one person to sleep in (two of you’re both short and don’t mind getting cuddly!) I was travelling alone, so it was small enough that I could keep it warm at night. The only thing I found is that you need to let the camper heat up with the heater while the bed is still in “couch mode”, since the vent is underneath the bed and the heat gets trapped down there. Mind you, I went in February, so if you go in warmer months it shouldn’t be a problem. Anyways, everything was great! I loved this vehicle.
Excellent service and value, we were met at the arrivals lounge with the car waiting in the carpark. The car was superb and made are holiday in Iceland epic.
We had Hyundai tucson. The car was great. Employee of car rental spoke in my language. Everything was quick and easy.
The car handled very well and seemed to do well in the snow. I would recommend making sure there is a snow/ice scraper in the car, though. The WiFi unit was a great thing! The customer service was excellent with both pick up and drop off.
everything was ok, no troubles.
Everything went very well with our car, mutch better than I expected