Reviews for all companies
The collection, hire and return to the airport went smoothly and, most importantly, there was none of the high-pressure sales nonsense trying to get me to buy extra insurance etc. Some queuing but nothing exceptional.
The car (Suzuki Vitara AWD) was a little 'tired' but it was reliable and was fitted with good winter tyres and studs. Absolutely essential for my visit as we were on snow or ice most of the time. I would NOT have got up the hill to the Air bnb without AWD.
very well. nice company. genital staff. excellent condition car.
I was really pleased with both the car and service provided, very efficient and the staff (Faro) were so friendly and helpful. Car worked a treat in the heavy snowfall and was very comfortable.
Vert good expérience !
Véhicule très pratique équipé de pneus hiver cloutés,ce qui était indispensable pendant notre séjour. La location de voiture était très proche de l'aéroport.
Was a great rental, a little light for the worst snow conditions, a full SUV would have had better road control but still fine if you take the worst mountain roads slowly. I would also recommend a diesel if you can get your hands on one because gas prices are very high. Otherwise a cute 4x4, affordable rental price and insurance.
Free Cancellation & Amendments
the pick up experience was quick and easy. The rental was very complete, we had a silver pack insurance so there was no hussle about extra insurance and credit card blocks etc. The car was very convenient, automatic gear, good winter tires with spikes, extra 'snow' button in the car for better grip, navigation in the car and all very good. The information provided was complete and also the returning was quick and without any remarks.
I will never regreat choosing Icerental 4x4. People working there was awesome. Very accomodable and friendly. We couldn't catch our flight because of closed road and we were late to drop off our car. They were very understanding about that and other problem we had due to the weather and so correct by returning the car. I really recommand Icerental 4x4 to everybody and wanted to thank them one more time ! They make our trip in Iceland more wonderful than ever! Thank you so much, you are great people! Hope we can see us again ...
I really liked iceland even so i couldn't see the northern lights but I will come back probably next year
I really like your costumer service and for sure next time I will rent a car from you (a 4x4 for sure) since you offer a good price and nice customer service
The car was comfortable and worked well on the roads. We did not have any issues with anything. I am always hesitant booking things online beforehand, especially when the deal is good. This was not only the best deal I found online, but the process was seamless. We did not have any difficulty getting from the airport to the car rental place and the car rental workers were so kind! They even gave us advice on driving, places to go, etc. I was also wary of the large holding fee placed on the credit card but it was returned promptly and again, the staff could not have been kinder. Would definitely rent from here again and recommend others to rent from here as well.
The rental pick-up and return process was very smooth - it made all the difference in how quickly we could be on our way as well as back to the airport when we returned the car. The rental agents were very good at explaining driving rules (safety) as well as insurance options.
Pickup: nobody was there and there are a lot of companies with similar names so this was quite confusing. After waiting 10 minutes the driver arrived.
Too many people crammed into the pickup bus (4 on the back seat instead of 3, 4 on the front seat including driver.
Check in was fine. We received an 'upgrade' but later found out our upgrade was not a 4x4?
Car was dirty, on the outside as well as inside (trunk). Lots of scratches. Tank was not completely full (80% full). We drove to the nearest tankstation to fill it up and clean it.
when we returned the car they tried to blame one of the existing scratches on us, luckily we had made pictures of all the damages beforehand. Would not recommend :-(
Thank you for this review. We would like to point out that it is written on the voucher that our shuttle goes back and forth between our office and airport to pick up our customers. We provided you with an upgrade and it was a 4x4 vehicle as booked. We do apologise if the vehicle was not clean like we take pride in. We would also like to point out that we did not blame for existing damage, but did ask for photos as there was a scratch that had been missed on the damage report signed by us and the renter.
Hello Runar. Your staff is great, the car we rented did have a few issues that maybe should have been gone though before renting. Wiper blades were in poor condition, the passenger side window was not working and the seat heat also was not working. The car was clean, and ran well. I visit Iceland often and all continue to work with your company. I did park the car indoors during the storm on friday, not sure I was able to figure out how to pay the parking fee. The garage was under the Foss hotel in Reykjavik.
I am very happy with the car. At all times of the trip it worked very well. He had enough space to be comfortable.
Free Cancellation & Amendments
Great decision to hire from Northbound, very helpful and gave us complimentary WiFi in the car when the sat nav didn’t work
The Suzuki Vitara was a bit glitchy but still dependable. The staff were great and provided excellent service. Fully recommended.
We had a great time driving the Grand Vitara (or "Grandpa Vit" as we nicknamed him) around Iceland. In snowy or rainy conditions, he rode with confidence wherever we went. We also enjoyed that he had all the options, like a GPS and heated seats!
Great car for Iceland weather and sudden weather changes. Handles well, very roomy and comfortable.
Excellent, it is good to have platinum insurance.
Very good service. Nice car provided. Helpful guys running the show.
Admin and pick up and drop off worked really well. Glad we hired a 4x4 due to the weather and time of the year. Snow tyres gave us confidence when driving , especially around the Golden Circle. Driver side windscreen wiper could do with replacing. Other than that, no issues with the vehicle at all.
We had a great experience in Iceland. We drove the entire ring road for 10 days and had zero breakdowns. The vehicle we rented served us well as we rode through harsh weather conditions and it also helped us got out of deep snow where we inevitably treaded into. Thanks 4x4Icerental for supporting us with a reliable transport and friendly staff who was ready to assist us in our needs.
Overall we were happy with the service. A few remarks: 1. More visibility on the airport so that the people know where to go/wait for the shuttle. 2. Faster handover of key and papers. 3. The car’s usb charger was broken.
I had looked at various rental options but found a 4x4 to be expensive until i found Northbound.
From booking the communication was excellent. Our flight arrived 30 minutes early but after making a call we only waited 10 minutes to be picked up.
The rental location as about 10 minutes from the airport. As I had booked the full insurance, after signing a few documents we were on our way. There was an issue with the sat nav but we were quickly given a Garmin.
On returning the car, after a quick check we were on our way. I have hired cars in various parts of the world but this was one of the easiest.
I booked a car through Northbound and I couldn't be happier. Thordis was so helpful, answered with patience and true interest all of my questions, helped us choose the right car AND the right insurance and the instructions about picking it up were so specific. Also got a pretty fair price! I would totally recommend them!
The guys from car rental 4x4 were amazing they really helped us and I’m really grateful for meeting them.We lost our flight two times and they were willing to help any time we will we lost our flight two times and they were willing to help any time we would call them. Many thanks to the guy from the first day that I don’t know his name but I remember he was from Poland and the two guys from the last days Valmir and Christi also the customer service very very nice