Reviews for car rentals in

Iceland

Good service.

Everything was perfect with a small issue when returning the vehicle. We arrived at the drop off and no employees was there. We had to call them several time before

The car works good ,staff was at the airport on time easy to pick up, a little hard to find the place to return the car, no signs indicating how to get to the return place

Everything was exactly as descibed on the website. Pickup and drop off went absolutely well.
We had a problem with a chipped windshield, but the gravel insurance protected us.
Really excellent service at an incredible price!

Despite our delay with our flight and luggage, the pick-up at the airport was well taken care off. The check-in was quick. The car was as promised, clean and in a good condition. Because of our early flight, the Lava office was closed, so we could leave the car at the airport parking. Very convenient.

The rental went off smooth, both the pickup and drop were on time and prompt. My request is that you should also try and give some mileage information for the cars being rented. I spent almost US$500-600 on filling gas, I know the gas is expensive in Iceland however getting a mileage of 5-6KM/Litre for a suzuki is not common as japanese cars are known for their fuel efficiency. This was somewhat unexpected, I am now thinking that if I had gone for a slightly modern model maybe I would have paid more but got better fuel mileage.

Can you please next time before you give a car (in this case our Toyota RAV4) to a customer to do a real good check:
We received our car and GPS was not working. (we received after insisting a Garmin)
We left direction to Reykjavik by day, but in the evening we find out that only one light was working (front –driver side) and the front fog lamps did not work.
Due to timing -because this was business trip to Akureyri -we didn’t had the time to come to back to Northbound.

For the rest the car was clean and we were glad to have spikes on it.
Motor and comfort were very good.

I will come back next year in April but I’m not sure that I will rent a car again via your services.
If you can convince me, feel free to do so.

Overall good except the car is not fuel efficient at all

My experience with Nordic car rental was very good, the car was excellent and the staffs very friendly

The car was excellent (Dacia Duster incl heated seats and sat nav). Loved it. I minded the car like it was my own. Prompt pick up from airport. Staff were friendly. Some good tips also at collection point (like being aware of doors opening too quickly when it is windy).

The day I collected, the weather was truly awful (sheets of rain and very very windy). The only suggestion I would have for Lava is that when picking up the car (even in weather like that), a member of staff come with you when inspecting the car.

Our experience working with Northbound was very positive. The general information received prior to the trip was very thorough, the pick up was timely, the car was in excellent condition and the WiFi router worked perfectly well during the time we were in Iceland, even in remote locations (but we did pay extra for unlimited internet).

The Katla adventure was a highlight of our trip! Bessi was a fantastic guide and gave us tons of information about the volcano and Iceland. Would go back again in a heartbeat (especially since the glacier is constantly changing)!

Pick up was probably the fastest of any vehicle I have ever rented in 30 years. Drop off was equally as fast. Thats not the only factor though. Everything was exactly as I expected, no surprises. Also, their website was simple to understand and they didnt try to rent me a thousand different vehicles. Overall the rental experience was flawless.

All the exprience was fantastic. Dokker camper is a good way to move from iceland, it is easy and comfortable.

Cheap and cheerful

We booked a car the past november for 15. When we met at the airport, the guy was very friendly and clear. The car was clean and very comfortable. When we left the car at the airport again, there is a shuttle bus service, good idea.
From the very start till the end, everything was perfect!
Thank you very much

All good!

Everything went for, the car was exactly what we rented.

The experience picking up the car wasn't pleasant unfortunately. The car was in a very bad state and it took me 15/20mins to mark all the damage on the car which made me uncomfortable. The registration plate had fallen off and there was a piece of cardboard in the boot window with the plate number. On top of this, the car didn't start so I told the agent that I wasn't happy taking this car and asked for it to be changed. They were polite but also very pushy in wanting me to take the original car as they kept assuring me it was ok. After repeatedly explaining that I was not comfortable taking the car, they finally agreed to give me a second car which I was very grateful for. The car was in better condition and was very comfortable to drive along with us having no issues with it along the way. The only thing I will say it both cars were filthy and I was told this was because of the dirt on the roads...

The van we reserved met our needs - we had 7 people plus luggage and there was plenty of room. The driver that picked us up was very nice and helpful. I would use this company again.

We ended up with a different model of car but it was still great! Newly cleaned and very comfortable to drive. I really appreciated all of the extra information we received about how to drive safely in Iceland, and the entire process was easy from beginning to end.

Pick up was nice and quick, five mins to the depot and we were on our way.
Only beware the weather can turn very quickly, so for peace of mind we took the platinum cover. (check wipers work well)
Internet dongle a must for google maps!!
Full marks to Northbound !!!!

We had a great experience with Icerental 4x4!
Booking was very easy, the pricing for the vehicle as well as the various insurance options were very reasonable and competitive and the staff was friendly.
Most importantly, the car we rented was extremely fuel efficient, nice to drive and very secure.
The only "negative" experience was pick-up/drop-off which was very time-consuming due to only one person being available for all clients. However, this will probably get better and more efficient as time goes on.
We would definitely recommend Icerental 4x4 and will use them again during our next visit to Iceland!

Everything was ok. On our arrival we didn’t see anyone, made a call and they get quickly. The car it was ok, I didn’t realize it was very tiny car but that was my fault, Jimny is good but with wind storm need to be more careful, for summer i think is good cheap option. We had good winter tires for bit of snow we had. Check out was easy, took us less than 30 min and they leave us in the airport, great chat btw with a polish guy. I’d recommend their service.

Perfect! Nice and polite people. Great coffee provided while u wait

We are very happy to rent Suzuki Vitara from Nordic Car rental. Service is very good. One employee from Nordic picked up us from airport on time. This rental car includes all necessary insurance. The windshield was hit by a couple small stones and had a chip on the it when we drove to Vik. This is insured by Gravel protection insurance which is included in the rental fee. The car is very good. We drove around 2000KM without problem. Will recommend this company to friends.

Great service.
Smooth running car hire from start to finish.
Very competitive price.
Would definitely recommend

Hi, Northbound Service is super efficient , their service is excellent. Runar, Olaf were so prompt in responding to every query. The car Volvo XC60 was fantastic, I was at the wheel the whole while, we went around the south and east coast traveling all the way to Akureyri. The car was so smooth, the drop off was pretty simple. Since we had time, we went over to the thrifty main office at Akureyri to check whether we had to pay extra since some earlier miscommunication from Northbound mentioned I needed to pay for a day extra but when we walked into the Thrifty office, the person there said all was fine and that nothing was due since it was all paid up upto 15th. So as simple as that, we dropped the car at the airport , dropped the key into the THRIFTY box next to the check in counter at Akureyri and that was it. Thanks, Northbound, you guys are super.