Reviews for all companies

The car was great on fuel..plenty of room for four people plus our suitcases...thanks

Mary Alice Lise from Canada
Traveled to Iceland in Jun 2019 and rented a 2019 Dacia Logan

The experience was very smooth and quick. Employees answer every single question.

vivek from India
Traveled to Iceland in Jun 2019 and rented a 2016 Dacia Dokker Camper

Very positive experience, helpful and nice customer service.

Rolands from Latvia
Traveled to Iceland in Jun 2019 and rented a 2014 Hyundai i10

The experience with Lotus Car rental was great. The check-in process as well as check-out was very comfortable and quick. We were upgraded, since the car category, we originally booked, wasn't available.
We would book with Northbound any time in the future again.

Gregor from Germany
Traveled to Iceland in May 2019 and rented a 2017 KIA Sportage

Great car! No problems and it handled bumpy gravel roads very well!

Karmyn from United States
Traveled to Iceland in May 2019 and rented a 2017 Suzuki Vitara

Hi, we are very glad. Dacia Dokker very positively surprised us. Thanks it our journey was enough cheap and comfortable. Heating excellent helped us during some nights. Thank you for your professional support and services. Probably, we would like rent camper again from you next year. I hope it will be possible ;-))

Andrzej from Poland
Traveled to Iceland in May 2019 and rented a 2016 Dacia Dokker Camper

Free Cancellation & Amendments

Alejandro from Spain
Traveled to Iceland in May 2019 and rented a 2006 Ford Transit Connect Camper

Great!

Maud from France
Traveled to Iceland in May 2019 and rented a 2018 Suzuki Jimny

We really liked everything about the rental. The service they gave us during the pick up was excellent, very kind man and he gave us all the information we needed to know about driving in Iceland. The drop off really easy and at a very convenient location (in the city office). The only thing about picking up the car is that we didn’t know (maybe we didn’t read correctly) how to pick it up, where to go, or what to do.. but we asked at the airport and they gave us the right instructions.
We would definitely recommend this company, the car was very good! We visited everything we wanted and it was excellent.
Thanks a lot!!

Barbara from Mexico
Traveled to Iceland in Jun 2019 and rented a 2014 Suzuki Grand Vitara

The staff were friendly, helpful, and easy to work with. Despite the off airport location, the pick up and drop off were fast and simple. The car itself was noisier than we would have preferred, and there were a few non-functioning items.

James from United States
Traveled to Iceland in May 2019 and rented a 2013 Dacia Duster

Fue todo perfecto, el coche tal como lo habíamos contratado, Wifi y GPS en el coche sin contratarlo. Atención y servicio muy bueno. Totalmente recomendable.

Teresa from Spain
Traveled to Iceland in Jun 2019 and rented a 2018 Nissan X-Trail

Absolutely amazing. Car was in great shape! Onroad and offroad, staff is super friendly and helpful. This is very much recommended you'll love it.

Rudy from Lebanon
Traveled to Iceland in Jun 2019 and rented a 2014 Suzuki Grand Vitara

(Steven) Rhys from Canada
Traveled to Iceland in May 2019 and rented a 2018 KIA Cee'd Sportswagon

The Duster was okay. But we had to change a wheel because we ran flat. Lava car blamed us for the flat tire and wanted to charge us 150 Euro for the repair. We ended up with 53 Euro. But we were still not happy with that. We were lucky to have a sparetire and my friend knew how to change it. Me alone would have been helpless

Maren from Germany
Traveled to Iceland in May 2019 and rented a 2017 Dacia Duster

When I arrived, there were violent storms. That's why there was so much chaos at the airport.
I expected the Icerental to adjust to it. But that was not the case, the handover staff - only two Pwrsons - was totally overtaxed. I had to wait at the airport for one hour for the shuttle, and then in the office for another hour until I received the car. That was an imposition. Im strömenden Regen unterwegs stellte ich fest, dass alle Scheibenwischer kaputt waren. Auf meine Nachfrage hiess es, ich könne sie an jeder Tankstelle ersetzen. Ich musste dann über 150km weit fahren, um den linken Wischer voren zu ersetzen. Den rechts und hinten fand ich während zwei Monaten nicht, auch nicht in Reykjavik. Zudem war das Handbuch auf Polnisch. Das Auto selber ist super gefahren, ich hatte sonst keinerlei Probleme. Das Abgabepersonal (ein Herr aus Albanien) war enorm freundlich!

Barbara from Switzerland
Traveled to Iceland in Apr 2019 and rented a 2017 Suzuki Vitara

We waited 1 hour in the arrival hall for the pickup. All the rest was fine, no problems with the car and the people were very friendly.

Regina from Switzerland
Traveled to Iceland in Jun 2019 and rented a 2017 Dacia Duster

Free Cancellation & Amendments

Very nice car for iceland. 4x4 and spacious enough for a roadtrip around Iceland. Easy car to drive. The hiring conditions were clear and everything went fast and well at the pick-up and drop location.

Manon from Netherlands
Traveled to Iceland in May 2019 and rented a 2013 Suzuki Jimny

Very good. Pick up at KEF was smooth, driver arrived earlier than scheduled. Car pick up was fast and easy. The Duster served our needs very well with 4 adults and luggage. We had a great trip.

John from United States
Traveled to Iceland in Jun 2019 and rented a 2017 Dacia Duster

Lagoon Car Rental was a great choice for a rental car in Iceland. The pickup and drop-off were quick and the customer service was great. We had no hassles with our rental.

James from United States
Traveled to Iceland in Jun 2019 and rented a 2017 Subaru Forester

Federico from Italy
Traveled to Iceland in Jun 2019 and rented a 2017 KIA Sorento

The car ran great. Driving was smooth and we had no problems with the engine or anything. The GPS system, however, was terrible! Not sure if it is the updated version or not. Glad we had our smartphone map with us and had purchased a SIM card.

Toufic from United States
Traveled to Iceland in May 2019 and rented a 2017 Dacia Duster

Comfortable, fun and easy to drive. Feels safe and has plenty of space in the back.

Björn from Sweden
Traveled to Iceland in May 2019 and rented a 2016 Dacia Dokker Camper

My experience was 5 star. I am so much thankful to Magnus and Asta who responded to all my emails and provided best service. However I would like to write detailed review to help other customers.

Important for agency: The person during the return of my car was definitely not friendly. He was NOT impolite , he must be good person but it will be better to be more welcoming to the customers. I don’t want to take names.

Important for customers: they will check each and every detail when you return the car. Believe me, they check so much in detail UNDER THE CAR as well, really, which is unusual in other countries. Luckily I had no single damage. But being in Iceland for 10 days, I can say that it’s very easy to get a dent or damaged under the car by gravel. So please check the car in detail while renting ( including bottom and top) and take photos of each and every small thing you find and get it documented...

Raja from United States
Traveled to Iceland in May 2019 and rented a 2019 Dacia Logan

Aneta from Lithuania
Traveled to Iceland in Jun 2019 and rented a 2013 Dacia Duster

It was a great little car that we wished we had rented something just slightly bigger for four of us mature girls!

Johanna from Canada
Traveled to Iceland in May 2019 and rented a 2017 Hyundai i20

The car was brand new, the pick up service was prompt and excellent and the whole experience from pick up to driving away with the car was faster than I have previously experienced from renting in terminal from other rental companies. The drop off and return ride to the airport was equally efficient and fast. Would recommend and use again.

Tom from United States
Traveled to Iceland in Jun 2019 and rented a 2019 Dacia Duster

Hi there! well, how I understand this type of vehicles are used by a lot of people, so it's normal to find some problems with them. On my own experience the problem was vehicle age... even the engine, but again I understand how the people use this vehicles. Maybe the only think that I didn't like was the price for that type of vehicle.

Javier from Spain
Traveled to Iceland in Jun 2019

We had a great experience with our rental. Northbound and Kuku both also have awesome customer service. There was a slight mixup with what was included in our rental, and they very quickly had it sorted out. Would definitely recommend!

Aaron from United States
Traveled to Iceland in Jun 2019 and rented a 2014 Dacia Dokker Camper

V good ....never expected them to be so professional

John David from United Arab Emirates
Traveled to Iceland in May 2019 and rented a 2017 Suzuki Vitara

The camper was great! Super experience to discover Iceland.

Steven from Belgium
Traveled to Iceland in Jun 2019 and rented a 2014 Mitsubishi Pajero Camper