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Car Rentals in Iceland

Very smooth process. I highly recommend and I'll use again

We were collected from the airport as previously arranged by minibus . Hand over of car both ways went very smoothly!

Buenas noches, primero de todo daros las gracias por la facilidad de alquilar el coche, la verdad esque el no tener que dejar ningun tipo de deposito y el poder recoger y dejar las llaves sin ningun tipo de burocracia se hace muy facil. A pesar de que Islandia es un pais caro, el precio creemos que podria ser algo mas barato

Nice clean car and good on gas.

I enjoyed driving the car, it met our needs well. It would have been useful if the leasing company had told us how to release the petrol cap flap though, we ended up having to Google it!

We ended up with the Jeep Renegade instead which was a delight to drive around, the only problem we had with it was the electric side which was really slow to charge and an adapter was provided to be able to charge the car at any charging station.

Yes everything was perfect and the car was in perfect conditon.

I was satisfied with the car. At first it was a little bit of fighting as I'm used to drive a stronger diesel car and this was a petrol, but the learning curve was smooth and in the end I enjoyed the ride. The pickup was smooth, I was early on the airport but the earlier pickup was not a problem. The dropoff was a little bit tricky as there are many car rental companies close to each other and at first I could not find the adress but after a call to the staff I found the location. One note, you should be more specific about the deposit and the insurance as on my voucher it was mentioned, that no deposit is required at pickup but as I learned, I had to choose between giving deposit or buying a higher insurance. As I did not have a credit card with me I had to buy the insurance. On the other hand, the insurance was well worth it as I had a small crack on the windscreen from a gravel from a passing truck.

Everything was smooth and clear. Booked a Suzuki Vitara, but received a Mitsubishi Eclipse Cross PHEV - a really good car! All in all, best value for money including the additional optional coverage. No hidden costs, all perfect. Pick up and drop off was also extremely smooth.

We really enjoyed our car rental through the "northbound" site. It was easy to book the car and the policies and conditions are very clear and exhaustive. I would absolutely recommend

The car was great and the trip went smooth.. however I need to point out 2 (quite important) things to improve: 1) when I booked, I used American Express as Credit Card on Norhtbound website, but 2 weeks before the trip, the Car dealer sent an email with the list of accepted Credit Card and Amex was not in there! So stressful as 2 weeks are not enough to get another Credit Card. Luckly, the car dealer accepted Debit Card too. 2) long queue at the car dealer (only one person doing all the check in and check out!)

The instructions were very easy to understand when we picked up and dropped off the car. They were very responsive to my inquiries. Although, it was a short road trip, we enjoyed every bit of it and loved the rental! It was perfect! We will be returning so we will definitely be renting from them again.

we really enjoyed or trip and the veichle was perfect. we only had problems with the sink pump (it stopped working after 2 days) and maybe more different pans would be useful to reduce gas consume (at the end we were near to finish it). Btw our experience was really good, your support was quick and precise, we hope to come back one day. Have a nice day

Car was great. Everything was fine and worked well. Ring were great to deal with, very helpful and friendly.

Everything was great, we even got an upgrade free of charge. The vehicle was in perfect conditions and loved the flexibility in drop-off hours. If I were looking for some improvement areas maybe I would suggest having a small driving guide in the car with the meaning of the road signs and maybe some tips, even tho one does previous research, it would come in handy. Also, I think pick-up instructions could be clearer adding more detail in the steps one has to take and how much time it will take, he had to adjust our itinerary last minute because we got the email one day before about only having shuttle availabaility every hour. Thank you for the great service, it made our stay much more enjoyable!

Hi.. first i really appreciate about Lotus, we had a crash but it really super easy to proceed the car, they change the car with the same even better. Toyota RAV4 Automatic. The car is good, clean and spacious for our three big Luggage. Thx for Lotus i will recommend this Car rental. 😊

We were continuously amazed by how well conceived the VW was setup, except for one thing, which made me wonder whether I was haunted by a VW curse from the time when I traveled with a 1972 VW Camper whose heat exchangers were not working too well: It seemed to me that the heater was not installed in an optimal manner (unless there were other considerations I was not aware of). Namely, there were two blower outputs into the cabin, and they were both located under the bed, one of them directly directed at the back door, which must have had very nice and warm nights! I would have been more efficient to have had a prolongation of the pipes carrying the warm air towards the front and have the outlets towards the sliding door. This way, we would have benefited more from the warmth that instead was partly wasted on the back door and the underside of the bed. It was especially critical the last night, when we were in Fossatún and the temperature went to minus 9. Again, other than that, it was a fantastic trip for us, thank you!

Everything was fine, except that I´ve ordered a diesel car and got a petrol car instead with double fuel consumtion. It was a little hard to find the office.

The staff was not very friendly, no smile nothing, this was a bit irritating for us. a bit more informations about the nationalparks or even the car would be helpful Also the booked WIFI did not work in the car, we called 3 times, but no response. After 2 calls we were picked up at the airport, then everything was smooth. Tha car itself has been great, and in the end we had a great holiday.

The car was perfect for our group size and luggage. I was very disappointed upon returning the vehicle - it was raining out and there were 3 woman sitting inside at the desk and also 3 other workers - I was told to take our luggage - 10 suitcases and move into the shuttle- no one assisted us and I had to come back inside 2x to find out which shuttle van and was it ok for me to open the van to put luggage in - no one came outside or gave any direction- my kids were with me so we were able to move everything in the pouring rain but disappointed in the poor customer service. Other than that the rental was excellent. Aldo very surprised that we were told if we get a flat time we need to change it ourselves and then only after changing the tire we were to notify you. Seemed very odd-

I recommend this agency for car booking