Reviews for

Wild Campers in Iceland

Terrible experience, we are still trying to get some kind of partial refund. The motorhome was in terrible state. Shower did not work, beds and wardrobes broken, 2 safety belts unusable (hopefully we were only 4 people to use the vehicle), grey water deposit imposible to empty, therefore ususable... and many more things... Now the company is "ghosting" me!!! I please ask Northbound to solve the issue and contact Wild Campers to get to an agreement as we have used for 10 days a motorhome as a "CAMPER" (no shower, no tap...) I believe it is the fair thing to do. [I have paid more than 6000€ for 10 days BROKEN motorhome, so you have an idea of how UPSET I am] @Nothbound, you have my email, please contact me to solve this issue. Thank you

Unfortunately, the vehicle was in terrible condition (heating system did not work properly, interiors falling apart etc.). The (negative) highlight came at the end, when a door handle with apparently preexisting was claimed to be a new damage after finally coming off on the first day - never again!

Our Campervan ran like a champ. We had small issues that were resolved right away. This is a bare-bones Campervan but it worked great. The gas mileage was pretty good. The customer service was excellent.

La camper estaba mal acabada, de una manera muy poco profesional. No tenia cortinas, el aislante de la puerta se salía continuamente, la calefacción del motor del vehículo no calentaba, la bombona del gas no estaba llena, el parasol estaba totalmente roto, la tabla de la cama no tenía ventilación y el colchón se quedaba húmedo cada mañana. Y además estaba sucia por dentro, con restos de basura de clientes anteriores. En definitiva, el acondicionamiento de la camper y las condiones, una chapuza. Nos parece un precio muy elevado para una camper en esas condiciones.

It took over an hour to sort pick up with very long queues at the airport, initial van was ok but broke down with starter motor that failed on day 3. So we lost half a day getting a better replacement. Staff were ok but not as friendly as many others we met on our trip around Iceland. A very cursory run through of the van

The car was ok to drive and sleep in. But for your reputation something must bee done. 1. The bed-sheet must be washed, (-ours was used before....) 2.Could not open the side door from outside. The rails need lubrication. 3.The heater difficulty to start (success only 2 of 7 days). 4. Curtains of the side door was holed because of the door lock. The curtains too long. 5.The curtains at the backdoor was not hung up. The wire was not there.... 6. No fuel on the tank when we start the tour. You said it was filled up, and was to be delivered with a full tank. We did so, but no money back for the "extra" tank. 7. Loose metal bars on the floor, must be fixed. 8. The sofa cushions very dirty. - but otherwise everything was ok......

To whom it may concern: Thank you for giving us the opportunity to give you our feedback on the car rental. We will be honest, we noticed that the basic equipment of other providers cars is of higher quality and provides more. For such a long trip, coming from far away and the conditions of the country’s needs, in relation to traveling long distances, it is indispensable to have good, high quality basic needed equipment which was very poorly given by your company. For the big amount of money paid , we expected more. We were extremely annoyed and dissatisfied by the way things developed when we took over the car at the beginning of the trip, and what in our opinion is a "no go" is the amount of the deposit which was not communicated to us in advanced in any form, just a couple of lines in the email saying: “The supplier withholds the self-risk amount from the credit card” does not give exact information, seems like tricking customers and it is not fair in any way. A good service company does not trick potential follow up customers like that. Since our credit card does not cover high amounts as the deposit of 3500€ and we couldn’t leave the deposit with the EC card, they said it was also not allowed, we were suddenly faced with the problem of having to take out a 600€ expensive insurance, which we did not want and needed because in the end, the car was returned in perfect conditions. Other than that we were satisfied with the pick up and drop off service at the airport which was punctual plus accordingly to the hours and the fast receiving/delivery of the car, which we thought was excellent. Also the car itself was in perfect conditions and very reliable, we were happy that all in all the car did it’s job! So, thankful for that.

Since we booked a little late, we didn't have many options for 6 people. This motorhome did allow us to make the trip work in one vehicle, but a few things would have made it better: an AUX-to-USB adapter for music, electrical outlets that worked, and seat cushions that wouldn't move. I wouldn't recommend this vehicle as a first choice for anyone looking to travel around Iceland, but it did get the job done in a safe way.

The car was just what we needed and did a good job during the two weeks we traveled around. Especially the nice lady who arranged the pick up and now left the company gave us a very good impression

I loved my little campervan! However, my experience with pickup was not great. The employee who helped me appeared to wish she were anywhere else. She did not tell me anything about the vehicle other than how the overnight heating system worked (which I appreciated), she took photos without me present so I had no way of knowing what she documented, had me sign quickly without really explaining what I was signing, and then she gave me the keys. I didn't realize until the second day when I looked in the manual that the vehicle didn't have cruise control. When driving all around the country for two weeks, I would definitely have preferred to have cruise control, and don't remember seeing that option when I was comparing the campervans on the website, so I assumed they all came with it standard. I could never figure out how to exit the back of the vehicle when inside, so I had to climb over the seats to get out of the car, and if I needed to figure out anything else, I had to read the manual. In regards to the provided dishes, etc, it was also surprising that there were no utensils provided. There were a few plates, bowls, pans, and cups, but no utensils? There was only one chopping knife included. In general, the campervan worked and drove very well and I had no issues with needing assistance during my two-week trip. I understand that it was high season and therefore the prices are higher, but it was very expensive and I would have appreciated better customer service as I set out to drive an unfamiliar vehicle in an unfamiliar country.