Reviews for Thrifty Car Rental
Northbound is a great company to organize your travels. Our rental car was exactly what we needed for our trip anccane at a very economical price.
Hi, Northbound Service is super efficient , their service is excellent. Runar, Olaf were so prompt in responding to every query. The car Volvo XC60 was fantastic, I was at the wheel the whole while, we went around the south and east coast traveling all the way to Akureyri. The car was so smooth, the drop off was pretty simple. Since we had time, we went over to the thrifty main office at Akureyri to check whether we had to pay extra since some earlier miscommunication from Northbound mentioned I needed to pay for a day extra but when we walked into the Thrifty office, the person there said all was fine and that nothing was due since it was all paid up upto 15th. So as simple as that, we dropped the car at the airport , dropped the key into the THRIFTY box next to the check in counter at Akureyri and that was it. Thanks, Northbound, you guys are super.
Nice car, great price, better service. No need to write more! :)
I had a great experience. Check out was very easy, the car was clean and in good shape. The location is right by the airport, there is a shuttle but it is also very walkable. Check in was also easy and fast.
Everything was really good organized ...... Very nice people at the rental office in Akureyri ...... Ford Kuga was a good travel companion :-)
Free Cancellation & Amendments
Easy, convenient, and friendly!
I had to hurry to return the car and the staff was quick and helpful to get me on the way!
Good day! everything was okay. I liked your approach to the client. I will definitely use your services next time
Quick, easy hassle free pick up and return
The car was very easy to collect. The location of the collection point was convenient (next to the airport). The cost per day was reasonable. The car itself was very good - modern, comfortable and fuel efficient. Overall very happy with the rental.
Outstanding, reliable and more. Courtesy shuttle service was exceptional and really made the trip. The staff are helpful and informed us of how to drive best in Iceland (keeping in mind black ice, tips on managing traffic circles, etc.) Very helpful and responsive in booking and adjusting my booking. Price was reasonable for the vehicle and quality of the car.
I highly recommend using Thrifty Car Rental for your trip to Iceland. I did everything on-line and all was set upon our early morning arrival at the airport. We had a great car and received excellent customer service from everyone at Thrifty (at both pick up and drop off). Thank you for being a part of our wonderful holiday in Iceland!
Very good service, amability and quick response
The car was great, GPS worked without an issue. Check in and check out process was relatively smooth.
In general fine but the pick up at the ship was not clear from the booking that we need to wait for a half hour or more to be picked up.
Free Cancellation & Amendments
We were very pleased with our experience. Ranata was the lady that checked us in, and was very friendly and knowledgeable.
The car was in perfect condition and we had a great trip in it.
I'm afraid I don't remember the name of the fellow who received the car, but he was equally pleasant and helpful.
thanks for making our car rental easy, we loved Iceland.
It was good. All employees responded well to my changing schedule.
I had a great experience renting from Thrifty in Iceland. They were very professional; I didn't have to wait long in line; and I was able to rent an automatic car.
Had a pleasant experience with Thirty Car Rental through Northbound. They even gave me an upgrade to the Peugeot 108.
We had no problems either with the car or with service. Picking up and returning the car was fast. We needed some help after setting off because we couldn't initially access our in car wifi but the people at Thrifty responded quickly by email to our request.
Everything about the experience was great. I booked upon landing in Iceland, and despite a small snafu upon going to pick it up at the agency, the Thrifty team went above and beyond to sort it out and get me what I needed. They were also incredibly helpful in recommending things to see and do, even going so far as to give me printouts. This was especially handy since I tend not to travel with any plan in mind.
10/10, would recommend to a friend.
Perfect and Easy
Many thanks for your great help and support finding us a good car deal
Very easy to deal with, great service and excellent customer service.
Check in by the office staff for the Camper was a bit chaotic. Vehicle was missing an electrical cord and spare can of fix-a-flat(unit did not have a spare tire. It had a jack, but no spare, which makes no sense. Therefore we had to wait nearly an hour while these items were acquired. The explanation of operation of the various features such as heater, water heater, etc by the office rep was brief and a bit rushed. Luckily, our person from the office rushed off to do something else, and then one of the guys from the shop (forget his name, but he mentioned he was a former claims adjuster) stepped in to answer my operational questions. He took his time and made sure I fully understood how to operate the systems. He was great.
I recommend having the units completely ready, and providing written instructions on how to operate the electrical, heating and other systems, since they often work differently with each RV...
The rental car experience was very sleek. I got exactly the car I had anticipated, and it worked wonderfully for us driving 2000+ km that week in Iceland. The return was also simple and quick, and I took the short walk back to the airport instead of waiting for the congested shuttle bus. I'd use Northbound again.
Very good. The man who administered our paperwork and introduced us to the car was especially polite and thoughtful. He deserves a commendation for his People Skills, so I’d appreciate if this could be conveyed to his Supervisor. Thanks