Reviews for Thrifty Car Rental
The rental was great. Check in and picking up the car was very easy from the airport and dropping off was just as easy.
I had an excellent customer service experience when dealing with Thrifty Car Rental, everything was in order and they even helped me on how to get back to the city centre because I was returning car back after office hours.
Experience was good in general. A bit confusing as I thought I was renting from "Northbound" not thrifty, that could have been more clear. The thrifty pickup didn't go that well, some confusion between them an me, not sure who was to blame.
Van was great. We had 6 people plus 6 large bags and 4 ski bags. We sat very comfortably.
Getting the car and returning the car was very simple and fast. I liked that alot. But I'm not sure about the cleanliness of the car. Because the Volvo we got wasn't clean at all, as if I rented right after someone else. It that is a standard then I think you need to improve on that. Also need better guideline about parking in the city, like what does the hour clock is and do we need to do anything, or where to wash the care in case we needed. All of these info we learnt from asking but it would help if you told us as a guideline. In general driving in Iceland was a great experience. The car was brand new and running good. Oh also it would help if you can tell us before hand how much fuel the car needed for full tank.
Free Cancellation & Amendments
Great experience. The booking process through Northbound was very easy. Upon arrival into KEF airport, we followed the instructions provided and took the shuttle to the Thrifty rental location and were happily surprised with an upgrade to a Ford Galaxy minivan. This worked out perfectly for us as we had a lot of luggage!
I would recommend Northbound and if I visit Iceland again will certainly use their services.
Experience was great - easy to compare vehicles online and reserve, and both pickup and return were quick and smooth. Staff was pleasant and helpful - I would definitely choose Northbound again.
We got the car we asked for, and all worked fine with two minor exceptions:
Car lacked engine oil after only 5 hours in use, this should have been checked prior rental by Thrifty. We bought and topped up with oil, and expense refunded by Thrifty when car was returned.
Cleanliness inside the car was poor at pick up, we spent quite some time cleaning from previous user, during the first day of driving.
Apart from this, it was a nice drive because it was a Volvo.
Great car. Loved the huge windshield, easy to see on both sides. It would’ve been helpful if the Thrifty agent spent a few minutes showing me the controls so I didn’t waste time in the parking lot trying to find the parking brake release.
Excellent. Friendly. Efficient. No Queues.
Amazing experience, I'd highly recommend!
We did the ring road trip and the car condition was good.
Thrifty treated me well. No problems.
Free Cancellation & Amendments
We really enjoyed driving this car. With 2 adults, 4 children, a full sized stroller, luggage and spare bags, we managed to pack it all in! The car was torquey, excellent on fuel, and fun to drive. Would consider purchasing one, we liked it so much.
Very efficient, easy to book on line and most importantly the car we were given was new, clean and lived upto our expectations
Our experience with Thrifty was great. Pickup and dropoff were super smooth and the car was exactly what we needed for our drives in winter in Iceland. Would definitely use Northbound again. Thank you!
Good customer service and very helpful for providing additional essential information with regards to driving around Iceland. Good quality selection of cars.
The whole experience was very easy and well managed. No problems with pick up or return and no problems with the car.
Great car! Fit my family of six easily and with a little luggage space to spare.
Fantastic service especially on pick-up. Fast and easy to rent a car on the day that we needed it and reasonably priced. Car itself was sturdy for winter roads and a pleasure to drive. It made a great end to our holiday in beautiful Iceland! Many thanks!
Booking is easy. Friendly and helpful Thrifty frontdesk staffs. Pick up and return is fast and smooth.
Thrifty was excellent, easy check-in and check-out. Provided us with maps and essentials needed to make our visit a pleasant experience.