"On the techincal side one issue that we experiencied was the lack of insulation. Both the walls and the roof got covered with water drops everyday. Therefore, every time we drove the water fell and got everything wet. Also was very unconfortable to move and stand as we got our heads wet. Also, the gas deposit was 2,5/8 when they gave us the va... Czytaj więcejn, and as half deposit is requiered for the heating system we had to change our plans in order to find a gas station and fill It. This time loss was incresed at the pick up (30mins delay) and at the kevlavik Office. At the Office we asked how to open the bed and had to wait while 3 different persons tried to open it (we were lucky to have asked because they did not gave us this information, they gave us the van in a huge rush without explaining this basics and would have been a problem that night). However the main issue that occurred was that one of the staff lost her personal phone and asked us to call her through our personal phone but didnt find It. We found It that night and spent many time that night and the next day calling and trying to Contact the Office to let her know. At the end she contacted us to our personal email through her own personal email, which is illegal according to GDPR general data protection regulation and totally not acceptable. We demand an economic compensation or will consider taking legal actions. We look forward to your replay, Best regards, Arkaitz Olabarriaga"

"the car it´s a little old but it works perfectly. The things to put in the windows for de night are broken. The system to make the bed it´s very good and the rest of the vehicule was ok."

"We named our camper van Big Red, since we can always spot it in the parking lot during our hikes. Big Red served its purpose of getting us from one location to the next safely and provided us shelter from the diverse elements of Iceland. It has the basic of everything that we needed during our 2 weeks rental, except a knife to help with meal prep... Czytaj więcej (did a quick stop at IKEA and that was that). The minor annoyances that we had with Big Red were that the sliding door is difficult to close properly because the curtain will get stuck between the door and car during closing (nothing a hair clip/rubber band couldn’t fix), whereas the front passenger door does close but the sensor kept beeping to tell us that it’s not. Last minor annoyance is Big Red’s love for AHA’s “Take On Me” because it always plays my playlist from letter A whenever I connected my phone to it. That song has become our trip’s theme song for Iceland."

"Overall it was a great experience however photos indicated there would be a fridge, no option to add a fridge in the additional extras so I assumed a fridge would be included and it wasn't. I found the booking process very unclear and difficult to understand exactly what was/wasn't included. On arrival the camper isn't issued by wild campers themse... Czytaj więcejlves but a company that issues vehicles for multiple different rental agencies. When I asked about the fridge they couldn't help me. On return there was only one person working. It took an hour to get the van checked in and us to the airport which was much longer than expected. Overall the van was great, great way to see Iceland and would highly recommend but a few things need to be fine tuned."

"the car worked great for us. we didn’t do much cooking on our trip so we just drove and slept in the car. it worked great. loved the experience."

"They dont have dacia camper and finally we drive and autocaravan for the same price and was amazing experience! The only thing to say iys that be careful with limit of credit card, in spain is 3000€ and this company needs 3700€ so the only way to take your car is that you have to book insurance 39€/day more in order to pay 2700€ in your credit ca... Czytaj więcejr."

"I was not pleased with Wild Campers. The pickup at the airport was great, but once we arrived at the rental facility we waited over an hour to start the rental process. Once we got the vehicle nothing was explained to us on the operation of it. As we were trying to get things figured out we discovered that neither the 1 USB or the 1 automobile auxi... Czytaj więcejliary power outlet worked. After reporting this to the staff prior to us leaving, they gave us a different vehicle after about another hour. The power outlets worked in this one but we had to try 3 different wifi hot spots before we got 1 to work. That was supposed to hang by the cord from the radio. We never did get the GPS to work, but maybe if it was explained to us we could of used the device we were charged for. Good thing we had smart phones. While on our trip we discovered that the air vents would not switch from defrost to any other position. The vehicle was missing the rear wiper arm. The sleeping bags were only rated to 60 degrees fahrenheit, and the cooking stove was not the one pictured. The wifi hot spot worked spotty at best, we used up many hours trying to connect to it every day. When we returned the vehicle the person then showed me that the horn is on the arm left of the steering wheel, and you can control the display in the console with the one on the right. This would have been useful knowledge on our trip to gage the mileage between gas stations. The blinds covered the windows about 50%, and no ventilation system. The drop off took around another hour to complete. I'm glad I got there an hour prior to the time I had booked. I don't blame this on Northbound but on Wild Campers."

"The camper that we received was a Ford Transit and it wasn’t manual as we payed for. The distribution of the camper wasn’t good for a living and the doors didn’t work well. The only good thing was the heating, it worked perfectly all the trip."

"This was the cheapest option we could find, and it felt like it, too. The van worked but had many annoyances: there were no curtains for the windows; the provided dishes were dirty; the windshield was cracked (safety issue); the side door often didn’t open from the inside (another safety issue); the cooler we rented from the van rental agency did n... Czytaj więcejot fit under the bed in the van; and the weather stripping was falling off the frame of the van. We also were unexpectedly charged a young driver fee, as it is stated nowhere in Northbound’s reservation materials that a fee would apply to 25 year olds."

"The van is a good size to sleep comfortable and the heating for the nights is perfect. It’s a pity that when we picked up the van they forgot to give us the linen,fortunately we had our sleeping bags. I had to ask for the cutelry,they were included in the price. The van was very dirty with some sauce in the car pockets,so we had to stop and cl... Czytaj więcejean the van. When we brought the van back they asked me where the linen that they gave us was,I told the man that nobody gave me any linen and I had to ask for the cutelry. He said that the boy that gave me the van was 18 years old and he was a student,and that humans can make mistakes. I don’t think it’s a good answer."

"My friend and I picked up the van on the 27th at around 10:30 and left the office at around 12 o'clock. The extra pack of insurance was very well explained which made me and my friend consider it and so we bought it. We requested an upgrade for a Mercedes but unfortunately it was not available. When we got to the van that we were given, we were ver... Czytaj więcejy disappointed and very worried about our comfort (since we were staying with it for 10 days). The employer who took us to the van had no knowledge of how anything works, not being able to explain anything. As we were eager to start our trip, my friend and I concluded that we would be able to figure it out on our own. The first night, when we checked into our camping place, we noticed that there was no way we could block the windows in order to have some privacy. There was only a piece of fabric that we had to tuck in some place. The box with the basic tools for cooking was not in condition: the pots and pans were not adequate, there were no lids, the pots were too big for the camping sized heater and it would constantly fall off. Later in the evening we found out that the heating system would start as normal, but after an hour or two would simply shut down and not turn on again. I called the office on the 28th where I explained the heating system situation. They told me that where I was located had no mechanics available, only in Hoff. So I said that as soon as we arrived there we would call. We arrived very late, so we knew it would make no sense to call. On the 29th, in the morning, we called the office and after an hour the mechanic, called Svenn, arrived and the first thing he said when he saw the van was that he saw the van a couple of days ago and that it needed replacement. He did say that the problem could be resolved temporarily by keeping the gas tank above the "half tank"full. I also took the opportunity to complain about the side door because it wasn't closing properly and the wind was coming through. After that, we left Hoff. We did as we were told and only turned the heating on with a full tank of gas. It worked but only for half of the night. The next night we tried again and the same thing happened (again with the tank always full). We called the office in the morning from Hgalteyri explaining the situation and that we would like to see a mechanic about the heating system, as the nights were really cold and uncomfortable. We did not get any answer. Nobody contacted us. Like we had explained in the office on the first day, we had limited time in Iceland and wanted to make the most of our time there. During the day everything went fine, but in the evenings it was unpleasant and not enjoyable at all because of the cold. We arrived at the office on the 5th of september where we explained the situation. My friend and I were very disappointed with the service provided and the lack of attention given to the problem. Again I would like to express my discomfort and the lack of quality of the van, given the price paid. In total we paid 1844,80 € for 9 nights, making it 205 € per day. At this price we expected more confort, especially at night. I would like to know, given the fact that it was in your knowledge that this van was not in conditions, and that we were fully insured, why we did not get a substitute car. I request some kind of compensation for the very bad and cold nights we had during our stay. Again I would like to give some attention to the equipment in the van. A broom, cloths to clean the van and proper pots and pans are very important and necessary when renting a van. Working curtains are a must."

"The motorhome served it's purpose, but it was just "OK". The emergency break on the motorhome did not work at all, which was dangerous when parking in a couple of tourist areas. The grey water drain constantly leaked no matter how we turned/tightened it. We paid for linen for 4 people. We got 4 pillows, 4 blankets, 4 bottom sheets. When we returned... Czytaj więcej it we were told there should have been pillow cases and duvet covers...that would have been nice. None of the latches on the above cupboards worked, and only half of the curtains were there. So like I said, it served it's purpose, got us where we needed, and didn't break down...but the motorhome we had definitely was showing a lot of wear for the money.."